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    System and Method for Transport Independent Automated Voice Solutions
    3.
    发明申请
    System and Method for Transport Independent Automated Voice Solutions 审中-公开
    传输独立自动语音解决方案的系统和方法

    公开(公告)号：US20100157815A1

    公开(公告)日：2010-06-24

    申请号：US12338181

    申请日：2008-12-18

    申请人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michael Zinnikas

    发明人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michael Zinnikas

    IPC分类号： H04L12/26

    CPC分类号： H04L41/5087 ,  H04L41/5035 ,  H04L41/5038 ,  H04L41/5074 ,  H04L43/0817

    摘要： A system and method provides transport independent automated voice solutions. The method comprises receiving an indication of a network issue of a network. The network issue relates to a malfunction of a voice service provided by the network. Sub-networks of the network utilize a plurality of transmission protocols. The method further comprises determining a source of the network issue by determining a status for each of select components related to the network issue. The select components are determined by a type of the transmission protocols related to the network issue.

    摘要翻译： 系统和方法提供独立于运输的自动语音解决方案。 该方法包括接收网络的网络问题的指示。 网络问题涉及由网络提供的语音服务的故障。 网络的子网使用多个传输协议。 该方法还包括通过确定与网络问题相关的每个选择组件的状态来确定网络问题的来源。 选择组件由与网络问题相关的传输协议的类型确定。

    DIAGNOSING NETWORK PROBLEMS IN AN IPV6 DUAL STACK NETWORK
    4.
    发明申请
    DIAGNOSING NETWORK PROBLEMS IN AN IPV6 DUAL STACK NETWORK 有权
    在IPV6双层网络中诊断网络问题

    公开(公告)号：US20100128612A1

    公开(公告)日：2010-05-27

    申请号：US12323050

    申请日：2008-11-25

    申请人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michael Zinnikas

    发明人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michael Zinnikas

    IPC分类号： G06F11/00

    CPC分类号： H04L43/0823 ,  H04L41/0686 ,  H04L43/0817 ,  H04L61/6086 ,  H04L69/16 ,  H04L69/161

    摘要： Embodiments of the present invention are directed to diagnosing problems in a dual stack network supporting Internet Protocol Version Six (IPV6). Inventoried information can be retrieved from an inventory system in response to a problem associated the dual stack network. It can be determined whether a mismatch exists between live customer address information associated with a customer edge router and the inventoried information. A notification can be generated in response to determining whether a mismatch exists. The notification includes information representing a cause of the problem and resolution of the problem.

    摘要翻译： 本发明的实施例涉及诊断支持因特网协议版本6（IPV6）的双栈网络中的问题。 可以从库存系统中检索出已记录的信息，以响应与双堆栈网络相关的问题。 可以确定与客户边缘路由器相关联的实时客户地址信息与盘点信息之间是否存在不匹配。 可以响应于确定是否存在不匹配而生成通知。 该通知包括表示问题原因和解决问题的信息。

    Diagnosing problems associated with route groups in a network
    5.
    发明授权
    Diagnosing problems associated with route groups in a network 有权
    诊断与网络中的路由组相关联的问题

    公开(公告)号：US08169922B2

    公开(公告)日：2012-05-01

    申请号：US11963099

    申请日：2007-12-21

    申请人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michael Zinnikas

    发明人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michael Zinnikas

    IPC分类号： H04J1/16

    CPC分类号： H04L41/0631 ,  H04L45/04 ,  H04L45/28

    摘要： A system and method directed to diagnosing a problem associated with a route group in a network are disclosed. A problem associated with a route group is diagnosed by comparing inventory information associated with a route group to current route information associated with a router, where the router is associated with the route group. The process followed for diagnosing a problem associated with a route group depends on whether there is a mismatch between the inventory route information and the current route information.

    摘要翻译： 公开了一种旨在诊断与网络中的路由组相关联的问题的系统和方法。 通过将与路由组相关联的库存信息与与路由器相关联的当前路由信息进行比较来诊断与路由组相关联的问题，路由器与路由组相关联。 用于诊断与路由组相关联的问题的过程取决于库存路由信息与当前路由信息之间是否不匹配。

    Systems configured to automatically identify open shortest path first (OSPF) protocol problems in a network and related computer program products and methods
    7.
    发明授权
    Systems configured to automatically identify open shortest path first (OSPF) protocol problems in a network and related computer program products and methods 失效
    系统配置为自动识别网络中的开放最短路径优先（OSPF）协议问题及相关计算机程序产品和方法

    公开(公告)号：US07940682B2

    公开(公告)日：2011-05-10

    申请号：US12335047

    申请日：2008-12-15

    申请人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michele Macauda ,  Michael Zinnikas

    发明人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michele Macauda ,  Michael Zinnikas

    IPC分类号： H04J1/16

    CPC分类号： H04L41/0677 ,  H04L41/5074 ,  H04L45/00 ,  H04L45/04 ,  H04L45/28 ,  H04L69/40

    摘要： A data communications system may include a network having a plurality of network provider routers configured to support Open Shortest Path First (OSPF) circuits between customer edge routers outside the network, an automated diagnostic system coupled to the network provider routers. The automated diagnostic system may be configured to automatically initiate one or more inquiries of one or more of the network provider routers in response to a customer IP address identifying a customer edge router servicing a customer location from which a service failure has been reported and a circuit address identifying an Open Shortest Path First (OSPF) circuit related to the reported service failure. In addition, the automated diagnostic system may be configured to automatically process results of the one or more inquiries to automatically identify whether an Open Shortest Path First (OSPF) protocol problem is present in the network, and to automatically generate a notification for a work center when an Open Shortest Path First (OSPF) problem is identified in the network. Related computer program products and methods are also discussed.

    摘要翻译： 数据通信系统可以包括具有多个网络提供商路由器的网络，该多个网络提供商路由器被配置为在网络之外的客户边缘路由器之间支持开放最短路径优先（OSPF）电路，耦合到网络提供商路由器的自动诊断系统。 自动诊断系统可以被配置为响应于客户IP地址来自动发起对一个或多个网络提供商路由器的一个或多个查询，该客户IP地址标识服务于已经报告了服务故障的客户位置的客户边缘路由器，以及电路 确定与报告的服务故障相关的开放最短路径优先（OSPF）电路的地址。 此外，自动化诊断系统可以被配置为自动处理一个或多个查询的结果，以自动识别网络中是否存在开放最短路径优先（OSPF）协议问题，并自动生成工作中心的通知 当在网络中识别开放最短路径优先（OSPF）问题时。 还讨论了相关的计算机程序产品和方法。

    Systems Configured to Automatically Identify Open Shortest Path First (OSPF) Protocol Problems in a Network and Related Computer Program Products and Methods
    8.
    发明申请
    Systems Configured to Automatically Identify Open Shortest Path First (OSPF) Protocol Problems in a Network and Related Computer Program Products and Methods 失效
    系统配置为自动识别网络中的开放最短路径优先（OSPF）协议问题及相关计算机程序产品和方法

    公开(公告)号：US20100149994A1

    公开(公告)日：2010-06-17

    申请号：US12335047

    申请日：2008-12-15

    申请人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michele Macauda ,  Michael Zinnikas

    发明人： Zhiqiang Qian ,  Paritosh Bajpay ,  Jackson Liu ,  Michele Macauda ,  Michael Zinnikas

    IPC分类号： G06F11/30

    CPC分类号： H04L41/0677 ,  H04L41/5074 ,  H04L45/00 ,  H04L45/04 ,  H04L45/28 ,  H04L69/40

    摘要： A data communications system may include a network having a plurality of network provider routers configured to support Open Shortest Path First (OSPF) circuits between customer edge routers outside the network, an automated diagnostic system coupled to the network provider routers. The automated diagnostic system may be configured to automatically initiate one or more inquiries of one or more of the network provider routers in response to a customer IP address identifying a customer edge router servicing a customer location from which a service failure has been reported and a circuit address identifying an Open Shortest Path First (OSPF) circuit related to the reported service failure. In addition, the automated diagnostic system may be configured to automatically process results of the one or more inquiries to automatically identify whether an Open Shortest Path First (OSPF) protocol problem is present in the network, and to automatically generate a notification for a work center when an Open Shortest Path First (OSPF) problem is identified in the network. Related computer program products and methods are also discussed.

    摘要翻译： 数据通信系统可以包括具有多个网络提供商路由器的网络，该多个网络提供商路由器被配置为在网络之外的客户边缘路由器之间支持开放最短路径优先（OSPF）电路，耦合到网络提供商路由器的自动诊断系统。 自动诊断系统可以被配置为响应于客户IP地址来自动发起对一个或多个网络提供商路由器的一个或多个查询，该客户IP地址标识服务于已经报告了服务故障的客户位置的客户边缘路由器，以及电路 确定与报告的服务故障相关的开放最短路径优先（OSPF）电路的地址。 此外，自动化诊断系统可以被配置为自动处理一个或多个查询的结果，以自动识别网络中是否存在开放最短路径优先（OSPF）协议问题，并自动生成工作中心的通知 当在网络中识别开放最短路径优先（OSPF）问题时。 还讨论了相关的计算机程序产品和方法。