公开(公告)号：WO2009100415A1

公开(公告)日：2009-08-13

申请号：PCT/US2009/033515

申请日：2009-02-09

Applicant: GRAPE TECHNOLOGY GROUP INC. ,  MCGARY, Faith ,  RILEY, Xavier ,  BATES, Michael ,  DENARDO, Scott

Inventor： MCGARY, Faith ,  RILEY, Xavier ,  BATES, Michael ,  DENARDO, Scott

IPC: H04M3/493

CPC classification number: H04M3/4931 ,  H04M2201/10 ,  H04M2201/18 ,  H04M2201/36

Abstract: A directory assistance system includes a request handling module for receiving a plurality of incoming directory assistance requests from requesters and an agent platform for handling the directory assistance requests by providing at least one listing to the requester, A record database stores a record relating to the first request, and includes a first identifier, a time and a listing entry, An incoming request tracking module tracks second incoming directory assistance requests, by reviewing a second identifier associated with the directory assistance request, comparing the second identifier against the first identifiers in the records, and if a record has a matching first identifier to second identifier from request, then, prior to the second request being sent to the agent platform, offering to automatically provide the stored listing entry from the record to the requester.

Abstract translation: 目录辅助系统包括：请求处理模块，用于从请求者接收多个传入目录辅助请求;以及代理平台，用于通过向请求者提供至少一个列表来处理目录协助请求。A记录数据库存储与第一 请求，并且包括第一标识符，时间和列表条目。传入请求跟踪模块通过查看与目录协助请求相关联的第二标识符来跟踪第二传入目录辅助请求，将第二标识符与记录中的第一标识符进行比较 并且如果记录与来自请求的第二标识符具有匹配的第一标识符，则在将第二请求发送到代理平台之前，提供将所存储的列表条目从记录自动提供给请求者。

公开(公告)号：WO2007008929A3

公开(公告)日：2009-05-07

申请号：PCT/US2006026950

申请日：2006-07-12

Applicant: GRAPE TECHNOLOGY GROUP INC ,  BATES MICHAEL ,  MCGARY FAITH ,  BACON IAN ,  BAUMEISTER CHRISTINE

Inventor： BATES MICHAEL ,  MCGARY FAITH ,  BACON IAN ,  BAUMEISTER CHRISTINE

IPC: H04W4/14

CPC classification number: H04W4/12 ,  H04L51/14 ,  H04L51/18 ,  H04L51/38 ,  H04M3/42382 ,  H04M3/493 ,  H04M3/4931 ,  H04M7/0036 ,  H04M15/00 ,  H04M2203/2072 ,  H04M2203/652 ,  H04W4/14

Abstract: An enhanced service platform has an interface (25) for receiving communications from a user requesting desired data. An automated response module (40) parses the communication and retrieves the desired data. The enhanced service platform arranges the desired data into a response message that is sent to the user, where the response message includes an embeded code corresponding to a link allowing the user to re-contact the enhanced platform. An operator assistence module (35) receives communications from the user initiated via the link to provide further assitance regarding user's request.

Abstract translation: 增强服务平台具有用于从用户接收请求所需数据的通信的接口（25）。 自动响应模块（40）解析通信并检索所需的数据。 增强服务平台将期望的数据排列到发送给用户的响应消息中，其中响应消息包括与允许用户重新联系增强平台的链接相对应的嵌入代码。 操作者辅助模块（35）从经由链接发起的用户接收通信，以提供关于用户请求的进一步的信息。

公开(公告)号：WO2009025750A1

公开(公告)日：2009-02-26

申请号：PCT/US2008/009723

申请日：2008-08-14

Applicant: GRAPE TECHNOLOGY GROUP INC. ,  MCGARY, Faith ,  BATES, Michael ,  SUNNERS, Alan ,  ROBINSON, Richard ,  BAUMEISTER, Christine

Inventor： MCGARY, Faith ,  BATES, Michael ,  SUNNERS, Alan ,  ROBINSON, Richard ,  BAUMEISTER, Christine

IPC: H04B7/00

CPC classification number: H04M3/4935 ,  H04M3/42008 ,  H04M3/42195 ,  H04M3/436 ,  H04M2203/6009

Abstract: A method for providing directory assistance, including receiving at least one request from a requester for an un-listed contact information, where the un-listed contact information is stored in one of a plurality of carrier databases. A request is generated to a third party for the un-listed contact information, where the third party is in contact with the carriers, one of which has the un-listed contact information. A notification is received from the third party indicating that the un-listed contact information has been retrieved by said third party and a message is sent to the un-listed contact information, through the third party, indicating that the requester is trying to contact them.

Abstract translation: 一种用于提供目录帮助的方法，包括从请求者接收未列出的联系人信息的至少一个请求，其中未列出的联系人信息存储在多个运营商数据库之一中。 向第三方生成未列出的联系人信息的请求，其中第三方与承运人联系，其中一个具有未列出的联系人信息。 从第三方接收到通知，指示所述第三方已经检索到未列出的联系人信息，并且通过第三方将消息发送到未列出的联系人信息，指示请求者正试图联系他们 。

公开(公告)号：WO2007089681A3

公开(公告)日：2009-01-22

申请号：PCT/US2007002357

申请日：2007-01-30

Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH ,  BACON IAN

Inventor： MCGARY FAITH ,  BACON IAN

IPC: H04W4/00 ,  H04W8/18 ,  H04W88/18

CPC classification number: H04W88/18 ,  H04M15/00 ,  H04M15/41 ,  H04M15/44 ,  H04M15/49 ,  H04M15/50 ,  H04M15/51 ,  H04M15/53 ,  H04M15/68 ,  H04M15/745 ,  H04M15/80 ,  H04M2215/0104 ,  H04M2215/0108 ,  H04M2215/0152 ,  H04M2215/0164 ,  H04M2215/0172 ,  H04M2215/0196 ,  H04M2215/2026 ,  H04M2215/46 ,  H04M2215/52 ,  H04M2215/54 ,  H04W4/00 ,  H04W4/24 ,  H04W8/18

Abstract: A platform for providing mobile services maintains a network module for communicating with at least one mobile network and an MVNO module for communication with at least two MVNO service providers. When a user contacts the platform and receives mobile services including MVNO services from at least two different MVNO service providers, the platform is configured to store a profile generated by the user for storing events where the occurrence of the event causes the platform to switch the user's MVNO service provider from a first MVNO service provider to a second MVNO service provider.

Abstract translation: 用于提供移动服务的平台维护用于与至少一个移动网络通信的网络模块和用于与至少两个MVNO服务提供商进行通信的MVNO模块。 当用户联系平台并从至少两个不同的MVNO服务提供商接收包括MVNO服务的移动服务时，该平台被配置为存储由用户生成的简档，用于存储事件的发生导致平台切换用户的 MVNO服务提供商从第一个MVNO服务提供商到第二个MVNO服务提供商。

公开(公告)号：WO2008134028A1

公开(公告)日：2008-11-06

申请号：PCT/US2008/005414

申请日：2008-04-25

Applicant: GRAPE TECHNOLOGY GROUP INC. ,  PINES, Robert

Inventor： PINES, Robert

IPC: H04M3/42

CPC classification number: H04M3/4931 ,  H04M3/36 ,  H04M3/42144 ,  H04M3/42161 ,  H04M2201/18 ,  H04M2201/42

Abstract: A method is provided for updating a contact listing. The method includes receiving a request from a requestor for a contact listing corresponding to a desired listing among a plurality of available listings. The request includes one or more information element relating to the desired listing. The desired listing among the plurality of available listings is retrieved and a modification to the retrieved listing is generated based on the one or more information elements relating to the desired listing provided by the requester.

Abstract translation: 提供了一种更新联系人列表的方法。 该方法包括从多个可用列表中接收来自请求者的对应于期望列表的联系人列表的请求。 该请求包括与所需列表相关的一个或多个信息元素。 检索多个可用列表中的期望列表，并且基于与请求者提供的期望列表相关的一个或多个信息元素来生成对所检索的列表的修改。

公开(公告)号：WO2007139990A3

公开(公告)日：2008-07-31

申请号：PCT/US2007012598

申请日：2007-05-24

Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH ,  PINES ROBERT ,  BAUMEISTER CHRISTINE

Inventor： MCGARY FAITH ,  PINES ROBERT ,  BAUMEISTER CHRISTINE

IPC: H04M1/56

CPC classification number: H04M3/4931 ,  H04M3/4933

Abstract: A communication assistance system includes a database having a plurality of listings therein, each of the listings includes a least one contact name and a contact information. A means is provided for receiving incoming communications from a plurality of requesters seeking a listing. A table stores past requested listings of the requesters, where the system reviews the table for storing past requested listings and, based on contents contained in the past requested listing table, develops a list of requesters to target a promotion to, whereupon when a requester who is among the list of requesters contacts the system, they are provided with the promotion.

Abstract translation: 通信辅助系统包括其中具有多个列表的数据库，每个列表包括至少一个联系人姓名和联系人信息。 提供一种用于从寻求列表的多个请求者接收传入通信的装置。 表格存储请求者的过去请求的列表，其中系统审查用于存储过去请求的列表的表格，并且基于过去请求的列表表中包含的内容，开发一个请求者列表以将促销目标定位到那时，当请求者 在请求者联系系统之列，他们被提供了促销。

公开(公告)号：WO2008051185A3

公开(公告)日：2008-05-02

申请号：PCT/US2006/030743

申请日：2006-08-04

Applicant: GRAPE TECHNOLOGY GROUP, INC. ,  PINES, Robert ,  BAUMEISTER, Christine ,  BATES, Michael

Inventor： PINES, Robert ,  BAUMEISTER, Christine ,  BATES, Michael

IPC: H04Q7/38 ,  H04M3/42 ,  H04M1/64

Abstract: An enhanced directory assistance system has a directory assistance platform, configured to receive a verbal request from a requester for a desired downloadable item among a plurality of downloadable items. A download features module coupled to the directory assistance platform, where the download features module is configured to retrieve information corresponding to the plurality of downloadable items in response to the verbal request, such that the download features module causes the desired downloadable item to be delivered to a telephone device of the requester.

公开(公告)号：WO2007064653A3

公开(公告)日：2007-11-01

申请号：PCT/US2006045587

申请日：2006-11-29

Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH

Inventor： MCGARY FAITH

IPC: H04W12/06 ,  H04W80/04 ,  H04W88/18

CPC classification number: H04L63/08 ,  H04L12/14 ,  H04L12/1403 ,  H04L43/062 ,  H04L63/107 ,  H04W12/06 ,  H04W80/04 ,  H04W88/18

Abstract: A system for managing wireless internet access. The system includes an interface for receiving incoming requests for wireless internet access from a plurality of subscribers. The subscribers submit requests from a wireless access provider having a plurality of geographic locations at least one request coming from one location and at least a second request coming from a different location. An authentication module authenticates account information from the subscriber. A session manager monitors each of the wireless internet access sessions of each of the subscribers. A data collection and storage module stores said session information. A mediation module supplies usage reports to the wireless access provider based on the session information from each of the subscribers at each of the plurality of locations.

Abstract translation: 用于管理无线互联网接入的系统。 该系统包括用于从多个订户接收用于无线因特网接入的传入请求的接口。 订户从具有多个地理位置的无线接入提供商提交来自一个位置的至少一个请求和来自不同位置的至少第二请求的请求。 认证模块认证来自订户的帐户信息。 会话管理器监视每个用户的每个无线互联网接入会话。 数据收集和存储模块存储所述会话信息。 中介模块基于来自多个位置中的每一个处的来自每个订户的会话信息向无线接入提供商提供使用报告。

公开(公告)号：WO2009148574A8

公开(公告)日：2010-07-29

申请号：PCT/US2009003353

申请日：2009-06-01

Applicant: GRAPE TECHNOLOGY GROUP INC ,  MCGARY FAITH

Inventor： MCGARY FAITH

IPC: H04M1/00

CPC classification number: H04M3/4878 ,  G06Q30/02 ,  H04M3/42017 ,  H04M15/00 ,  H04M15/09 ,  H04M2201/12 ,  H04M2215/66

Abstract: A communication method comprising receiving a call from a caller for connection to a subscriber, attempting a connection to the subscriber, retrieving a media file associated with the subscriber, and playing the media file to the caller during a ring-back period of the attempted connection. The provider of the media file is charged for the playing of the media file to the caller.

Abstract translation: 一种通信方法，包括从所述呼叫者接收来自用户的呼叫，尝试与所述用户的连接，检索与所述用户相关联的媒体文件，以及在所述尝试连接的回铃期间向所述呼叫者播放所述媒体文件 。 媒体文件的提供者为向呼叫者播放媒体文件收费。

公开(公告)号：WO2010030260A1

公开(公告)日：2010-03-18

申请号：PCT/US2008/010725

申请日：2008-09-15

Applicant: GRAPE TECHNOLOGY GROUP, INC. ,  MCGARY, Faith ,  PINES, Robert ,  BATES, Michael

Inventor： MCGARY, Faith ,  PINES, Robert ,  BATES, Michael

IPC: H04M3/42

CPC classification number: G06Q30/02 ,  H04M3/42153 ,  H04M3/4878 ,  H04M2250/04

Abstract: An identification services system having a database module configured to support an account for a subscriber having at least one identification code relating to the subscriber. A services platform allow the subscriber of the account to map any one of a plurality of objects and locations to the account, each having a unique identifier such that information corresponding to the objects and location is provided for storage in the database module using the account. The identification code and the unique identifiers are communicated to the services platform and are associated to the subscriber account. A response platform communicates with the subscriber, providing updated advertising information to the subscriber based on the information received corresponding to the objects and locations.

Abstract translation: 一种识别服务系统，具有数据库模块，该数据库模块被配置为支持具有至少一个与订户相关的识别码的用户的帐户。 服务平台允许帐户的订户将多个对象和位置中的任何一个映射到帐户，每个帐户具有唯一的标识符，使得使用该帐户提供对应于对象和位置的信息以存储在数据库模块中。 识别码和唯一标识符被传送到服务平台并且与订户帐户相关联。 响应平台与用户通信，基于对应于对象和位置的接收到的信息向用户提供更新的广告信息。