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    DATABASE FAILURE DETECTION AND RECOVERY FOR CALL MANAGEMENT SYSTEM
    2.
    发明申请
    DATABASE FAILURE DETECTION AND RECOVERY FOR CALL MANAGEMENT SYSTEM 审中-公开
    数据库故障检测和恢复呼叫管理系统

    公开(公告)号：WO2010068508A2

    公开(公告)日：2010-06-17

    申请号：PCT/US2009/065987

    申请日：2009-11-25

    Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

    Inventor： VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

    IPC: H04M3/436 ,  H04M3/42

    CPC classification number: H04M3/2254

    Abstract: Methods, systems, apparatus and computer program products for managing calls using a call management system are described. The call management system can receive a call from a communication device and directs the call to a call database containing configuration information for supporting outbound calls. If the call management system detects or obtains notification of a failure associated with the call database, the system automatically bypasses the call database and makes the outbound call using default configuration and call routing information. A second or backup database is used to log call details which can be copied or moved to the call database after the call database is back in service.

    Abstract translation: 描述了使用呼叫管理系统管理呼叫的方法，系统，装置和计算机程序产品。 呼叫管理系统可以从通信设备接收呼叫，并且将呼叫引导到包含用于支持出站呼叫的配置信息的呼叫数据库。 如果呼叫管理系统检测到或获取与呼叫数据库相关联的故障通知，系统将自动绕过呼叫数据库，并使用默认配置和呼叫路由信息进行呼出呼叫。 第二个或备份数据库用于记录在呼叫数据库恢复使用后可以复制或移动到呼叫数据库的呼叫详细信息。

    BRIDGE LINE APPEARANCE FOR LOCATION-AWARE MOBILE DEVICES
    3.
    发明申请
    BRIDGE LINE APPEARANCE FOR LOCATION-AWARE MOBILE DEVICES 审中-公开
    用于位置感知移动设备的桥线外观

    公开(公告)号：WO2010059769A2

    公开(公告)日：2010-05-27

    申请号：PCT/US2009065055

    申请日：2009-11-19

    Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

    Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

    IPC: H04L12/66 ,  H04L12/28 ,  H04M3/30

    CPC classification number: H04W40/20 ,  H04M3/42314 ,  H04M3/42348 ,  H04M3/46 ,  H04M3/546 ,  H04M7/006 ,  H04M2203/1091 ,  H04M2203/2044 ,  H04W4/16 ,  H04W64/00

    Abstract: A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.

    Abstract translation: vPBX服务器管理桥接线路外观（BLA）组中的呼叫。 BLA组可以包含位置感知移动设备的扩展。 vPBX服务器包含基于位置的转发规则，可以将其与BLA重定向规则一起应用于管理传入呼叫。 单个扩展程序可以作为多个移动设备上的用户界面元素（例如，图标或按钮）出现。 使用用户界面元素，主要用户可以查看辅助用户的状态，包括辅助用户的位置信息。 vPBX服务器允许主用户根据转发规则和重定向规则将呼入呼叫重定向到设备。

    CALL QUEUING FOR LOCATION-AWARE MOBILE DEVICES
    5.
    发明申请
    CALL QUEUING FOR LOCATION-AWARE MOBILE DEVICES 审中-公开
    适用于位置感知移动设备的呼叫排队

    公开(公告)号：WO2010059758A3

    公开(公告)日：2010-08-19

    申请号：PCT/US2009065038

    申请日：2009-11-19

    Applicant: RINGCT AL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

    Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

    IPC: H04W40/20 ,  H04W28/14 ,  H04W88/02

    CPC classification number: H04M3/5233 ,  H04M3/42246 ,  H04M3/4234 ,  H04M3/5125 ,  H04M3/523 ,  H04M3/5232 ,  H04M3/5234 ,  H04M2207/18 ,  H04M2242/28 ,  H04W4/02 ,  H04W4/023 ,  H04W12/06

    Abstract: A mobile device can be assigned to an extension configured as a Queue Agent ("QA") in a call-queuing enabled virtual private branch exchange (vPBX). This and other mobile or fixed devices can be interconnected to form a virtual call center. Each extension can be assigned various rules, which specify how the incoming calls are answered at the extension and how calls in the call queue are selected for answering by the QA. As part of the rules, the vPBX system forwards calls from a call queue to the QA based on QA's availability status. If a location-aware mobile device is associated with the QA, the vPBX system can determine the QA's availability status based on a geographic location of the mobile device. A most geographically proximate agent can be selected for answering the call.

    Abstract translation: 移动设备可以分配给配置为启用呼叫排队的虚拟专用小交换机（vPBX）中的队列代理（“QA”）的分机。 这个和其他移动或固定设备可以互连以形成虚拟呼叫中心。 每个分机可以分配各种规则，指定分机应答来电的方式，以及如何选择呼叫队列中的呼叫以由QA应答。 作为规则的一部分，vPBX系统根据QA的可用性状态将呼叫从呼叫队列转发到QA。 如果位置感知移动设备与QA关联，则vPBX系统可以基于移动设备的地理位置确定QA的可用性状态。 可以选择最接近地理位置的座席来应答呼叫。

    LINE NUMBER PORTING FOR MOBILE DEVICES
    6.
    发明申请
    LINE NUMBER PORTING FOR MOBILE DEVICES 审中-公开
    用于移动设备的行号码

    公开(公告)号：WO2010068507A2

    公开(公告)日：2010-06-17

    申请号：PCT/US2009/065985

    申请日：2009-11-25

    Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

    Inventor： VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

    IPC: H04M3/42

    CPC classification number: H04M3/54 ,  H04M3/42153 ,  H04M3/42297 ,  H04M2201/14 ,  H04M2201/52

    Abstract: Methods, systems, apparatus including computer program products having instructions for porting numbers are provided. In one example system and method, a vPBX system can receive a request from a user to port an existing phone number to the vPBX system. The vPBX server can identify a porting authentication template, based on the requirements of an existing service provider. The vPBX server generate a fax document on the retrieved template. The vPBX server can populate the generated fax document with user information. The vPBX server can receive a user's hand signature from a touch-screen interface of a mobile device. The vPBX server can authenticate the fax document with the received signature, and transmit the authenticated fax document to the existing service provider. The vPBX server can provide the user with a temporary line number with forwarding functions until porting is completed.

    Abstract translation: 提供了包括具有用于移动数字的指令的计算机程序产品的方法，系统，装置。 在一个示例系统和方法中，vPBX系统可以接收来自用户的请求以将现有电话号码移植到vPBX系统。 vPBX服务器可以根据现有服务提供商的要求识别移植认证模板。 vPBX服务器在检索到的模板上生成传真文档。 vPBX服务器可以使用用户信息填充生成的传真文档。 vPBX服务器可以从移动设备的触摸屏界面接收用户的手签名。 vPBX服务器可以使用接收到的签名验证传真文档，并将经过身份验证的传真文档传送到现有的服务提供商。 vPBX服务器可以为用户提供具有转发功能的临时行号，直到移植完成。

    USER INTERFACES AND METHODS TO PROVISION ELECTRONIC FACSIMILES
    8.
    发明申请
    USER INTERFACES AND METHODS TO PROVISION ELECTRONIC FACSIMILES 审中-公开
    用户界面和提供电子FACSIMILES的方法

    公开(公告)号：WO2009042701A1

    公开(公告)日：2009-04-02

    申请号：PCT/US2008/077546

    申请日：2008-09-24

    Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce

    Inventor： VENDROW, Vlad ,  YOUNG, Bruce

    IPC: H04N1/00

    CPC classification number: H04N1/00214 ,  H04N1/00212 ,  H04N1/0022 ,  H04N1/00312 ,  H04N2201/0065

    Abstract: Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to provisioning electronic fax messages in a communication network including packetized and/or synchronous communications. According to one embodiment, a messaging can receive data representing an electronic document in a file format into a messaging system, convert fax components to a fax compatible format including the electronic document in the file format to form converted fax components, determine whether to generate an electronic facsimile to include the fax components as a pre-rendered electronic facsimile, and transmit the electronic facsimile as the pre-rendered electronic facsimile.

    Abstract translation: 本发明的实施例一般涉及计算设备和系统以及软件，计算机程序，应用和用户界面，更具体地，涉及在包括分组化和/或同步通信的通信网络中配置电子传真消息。 根据一个实施例，消息传送可以将表示文件格式的电子文档的数据接收到消息系统中，将传真组件转换成包括电子文档的传真兼容格式以形成转换的传真组件，以确定是否生成 电子传真将传真部件作为预先呈现的电子传真机进行传送，并作为预先呈现的电子传真机传送电子传真机。

    RAPID LOW-TEMPERATURE SYNTHESIS OF QUANTUM DOTS
    9.
    发明申请
    RAPID LOW-TEMPERATURE SYNTHESIS OF QUANTUM DOTS 审中-公开
    量子点的快速低温合成

    公开(公告)号：WO2004008550A2

    公开(公告)日：2004-01-22

    申请号：PCT/US2003/021878

    申请日：2003-07-14

    Applicant: ADVANCED RESEARCH AND TECHNOLOGY INSTITUTE, INC. ,  YOUNG, Bruce, A. ,  NAUMANN, Christoph

    Inventor： YOUNG, Bruce, A. ,  NAUMANN, Christoph

    IPC: H01L31/18

    CPC classification number: B82Y30/00 ,  B82Y10/00 ,  C01B19/007 ,  C01P2004/64 ,  C01P2006/60

    Abstract: The invention pertains to the rapid low-temperature synthesis of quantum dots, such as CdTe or CdSe, via thermal and sonochemical methods. The methods allow for a stable quantum dot with a coating and linker to be prepared in a single step. The methods use inexpensive, stable reagents and are easy to scale up to allow for industrial-sized quantities. The invention further provides a quantum dot prepared by such methods.

    Abstract translation: 本发明涉及通过热和超声化学方法快速低温合成量子点，例如CdTe或C​​dSe。 该方法允许具有涂层和连接体的稳定的量子点在单个步骤中制备。 这些方法使用便宜，稳定的试剂，并且容易放大以允许工业规模的量。 本发明进一步提供了通过这些方法制备的量子点。

    LINE NUMBER PORTING FOR MOBILE DEVICES
    10.
    发明申请
    LINE NUMBER PORTING FOR MOBILE DEVICES 审中-公开
    移动设备的行号码

    公开(公告)号：WO2010068507A3

    公开(公告)日：2010-08-12

    申请号：PCT/US2009065985

    申请日：2009-11-25

    Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

    Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

    IPC: H04M3/42

    CPC classification number: H04M3/54 ,  H04M3/42153 ,  H04M3/42297 ,  H04M2201/14 ,  H04M2201/52

    Abstract: Methods, systems, apparatus including computer program products having instructions for porting numbers are provided. In one example system and method, a vPBX system can receive a request from a user to port an existing phone number to the vPBX system. The vPBX server can identify a porting authentication template, based on the requirements of an existing service provider. The vPBX server generate a fax document on the retrieved template. The vPBX server can populate the generated fax document with user information. The vPBX server can receive a user's hand signature from a touch-screen interface of a mobile device. The vPBX server can authenticate the fax document with the received signature, and transmit the authenticated fax document to the existing service provider. The vPBX server can provide the user with a temporary line number with forwarding functions until porting is completed.

    Abstract translation: 提供了包括具有用于移植号码的指令的计算机程序产品的方法，系统和装置。 在一个示例系统和方法中，vPBX系统可以接收来自用户的将现有电话号码移植到vPBX系统的请求。 vPBX服务器可以根据现有服务提供商的要求识别移植身份验证模板。 vPBX服务器在检索到的模板上生成传真文档。 vPBX服务器可以使用用户信息填充生成的传真文档。 vPBX服务器可以从移动设备的触摸屏界面接收用户的手签名。 vPBX服务器可以使用收到的签名认证传真文档，并将认证的传真文档发送给现有的服务提供商。 vPBX服务器可以为用户提供具有转发功能的临时线路号，直到完成移植。

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