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公开(公告)号：US20180077281A1
公开(公告)日：2018-03-15
申请号：US15814285
申请日：2017-11-15
申请人： ShoreTel, Inc.
IPC分类号： H04M3/428
CPC分类号： H04M3/4285 , H04M7/006
摘要： A method for providing file-based media on hold (MOH) services in a Voice over Internet Protocol (VoIP) system includes selecting an MOH file and streaming digital content of the MOH file to a communication device while a call is on hold. If the call is removed from hold and placed back on hold a second time, the digital content of the MOH file is streamed to the communication device while the call is on hold the second time. The digital content is streamed from substantially a beginning of the MOH file to a first stopping point while the call is on hold the first time, and from substantially the first stopping point to a second stopping point while the call is on hold the second time.
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2.发明申请DETERMINING CAPACITY OF VIRTUAL DEVICES IN A VOICE OVER INTERNET PROTOCOL SYSTEM 有权通过互联网协议系统确定虚拟设备在语音中的能力公开(公告)号：US20150350080A1
公开(公告)日：2015-12-03
申请号：US14291444
申请日：2014-05-30
申请人： ShoreTel, Inc.
发明人： Dohoon Kim , Howard Yin
IPC分类号： H04L12/801 , G06F9/455 , H04L29/06 , H04L12/26 , H04L12/927
CPC分类号： H04L47/781 , H04L41/0853 , H04L43/0817 , H04L47/12 , H04L47/80 , H04L47/822 , H04L65/1046 , H04L65/1059 , H04L65/403 , H04L65/80
摘要： A method for determining a capacity of a virtual machine configured as a telephony device in a VoIP system includes determining a resource configuration of the virtual machine including a number of CPU cores, a CPU clock rate, or a memory size. The virtual machine may be configured as a trunk, conference bridge, phone switch, session border controller, router, or another device in the VoIP system. The method also includes sending the resource configuration from the virtual machine to a VoIP system configuration application. The VoIP system configuration application may be an application running on the virtual machine or an application running on a server separate from the virtual machine. At the VoIP system configuration application, a capacity of the virtual machine is determined based on the resource configuration. The capacity determines a number and type of telephony features supported by the telephony device in the VoIP system.
摘要翻译： 一种用于确定配置为VoIP系统中的电话设备的虚拟机的容量的方法包括确定包括多个CPU核心，CPU时钟速率或存储器大小的虚拟机的资源配置。 虚拟机可以配置为VoIP系统中的中继，会议桥，电话交换机，会话边界控制器，路由器或其他设备。 该方法还包括将资源配置从虚拟机发送到VoIP系统配置应用。 VoIP系统配置应用可以是在虚拟机上运行的应用或者在与虚拟机分离的服务器上运行的应用。 在VoIP系统配置应用中，基于资源配置来确定虚拟机的容量。 该容量确定VoIP系统中电话设备支持的电话功能的数量和类型。
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3.发明授权Distributed audio conferencing architecture with optimum resource utilization and seamless scalability 有权具有最佳资源利用率和无缝可扩展性的分布式音频会议架构公开(公告)号：US09143618B2
公开(公告)日：2015-09-22
申请号：US12345077
申请日：2008-12-29
CPC分类号： H04L41/0668 , H04L65/1069 , H04L65/403 , H04M3/2227 , H04M3/56 , H04M3/562
摘要： A conference call solution with one or more conference server, one or more conference bridge and one or more media mixer. A conference server is chosen as the conference bridge for the conference call using various optimization techniques. A media mixer for the conference call may also be chosen using various optimization techniques. The media mixer mixes media data from one or more conference bridge. If a conference bridge or the media mixer fails, the system recovers from the failure with minimal interruption to the users.
摘要翻译： 具有一个或多个会议服务器，一个或多个会议桥和一个或多个媒体混合器的电话会议解决方案。 使用各种优化技术选择会议服务器作为电话会议的会议桥。 也可以使用各种优化技术来选择用于电话会议的媒体混合器。 媒体混合器混合来自一个或多个会议桥的媒体数据。 如果会议桥或媒体混合器发生故障，系统将从故障中恢复，同时对用户的中断最少。
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公开(公告)号：US09083822B1
公开(公告)日：2015-07-14
申请号：US13672675
申请日：2012-11-08
申请人： ShoreTel, Inc.
发明人： Edwin J. Basart , David B. Rucinski
CPC分类号： H04M15/06 , H04M1/575 , H04M15/56 , H04M2215/202
摘要： A system, method and graphical user interface for determining a speaker's position and a generating a display showing the position of the speaker. In one embodiment, the system comprises a first speakerphone system and a second speakerphone system communicatively coupled to send and receive data. The speakerphone system comprises a display, an input device, a microphone array, a speaker, and a position processing module. The position processing module is coupled to receive acoustic signals from the microphone array. The position processing module uses these acoustic signals to determine a position of the speaker. The position information is then sent to other speakerphone system for presentation on the display.
摘要翻译： 一种用于确定扬声器位置的系统，方法和图形用户界面，以及产生显示扬声器位置的显示。 在一个实施例中，系统包括通信地耦合以发送和接收数据的第一扬声器电话系统和第二扬声器电话系统。 扬声器系统包括显示器，输入设备，麦克风阵列，扬声器和位置处理模块。 位置处理模块被耦合以从麦克风阵列接收声信号。 位置处理模块使用这些声信号来确定扬声器的位置。 然后，位置信息被发送到其他扬声器系统以在显示器上呈现。
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公开(公告)号：US08804577B1
公开(公告)日：2014-08-12
申请号：US12571054
申请日：2009-09-30
CPC分类号： H04M3/561 , H04L12/16 , H04L12/1822 , H04L12/1827 , H04M1/2535 , H04M3/5175 , H04M3/568 , H04N7/15 , H04Q11/00 , H04Q2213/13103 , H04Q2213/13106 , H04Q2213/1324
摘要： A conference call system with a plurality of endpoints, a switch and a media mixer is disclosed. One or more entities in the conference call system comprise part or whole of a feature module. The feature module executes various telephony features like adjusting the volume of a selected participant in a conference call, initiating a sidebar with a participant wherein other participants cannot hear the conversation of the participants in the sidebar, putting a selected call participant on hold from an endpoint other than the selected participant's endpoint, disconnecting a selected participant from an endpoint other than the selected participant's endpoint and transferring a call with two or more participants to a new participant's endpoint.
摘要翻译： 公开了具有多个端点的电话会议系统，交换机和媒体混合器。 电话会议系统中的一个或多个实体包括特征模块的一部分或全部。 特征模块执行各种电话功能，例如调整电话会议中所选择的参与者的音量，发起与参与者的侧边栏，其中其他参与者不能听到边栏中的参与者的对话，将选定的呼叫参与者从端点置于保持状态 除了所选参与者的端点之外，从所选参与者的端点以外的端点断开所选参与者，并将具有两个或多个参与者的呼叫转移到新参与者的端点。
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公开(公告)号：US08762858B1
公开(公告)日：2014-06-24
申请号：US13065911
申请日：2011-03-31
CPC分类号： G06F15/17306 , H04L51/04 , H04L51/043 , H04L51/046 , H04L51/28 , H04L67/24 , H04M3/42365 , H04M3/4872 , H04M2201/38 , H04M2203/253
摘要： One or more possibilities that are normally displayed in response to input from a user are augmented with real time information. Displaying real time information for one or more of the possibilities enables the user to take such information into account in deciding whether or not to continue with an action that the user was in the process of performing. For example, if a partial data entry provided by the user is indicative of an extension number to be dialed to place a phone call, and if a telephone call manager that receives the user's input displays call activity indicating that the user's intended callee is already on the phone, the user may decide to wait until the callee becomes available (as indicated by a change in callee's call activity).
摘要翻译： 通常响应于用户的输入而显示的一种或多种可能性被增加了实时信息。 显示一种或多种可能性的实时信息使得用户能够在决定是否继续执行用户正在执行的动作时考虑这些信息。 例如，如果由用户提供的部分数据条目指示要拨打的电话呼叫的分机号码，并且如果接收用户输入的电话呼叫管理器显示呼叫活动，指示用户的预期被叫方已经开启 电话，用户可以决定等待被叫方可用（如被叫方的呼叫活动发生变化所示）。
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公开(公告)号：US20140119529A1
公开(公告)日：2014-05-01
申请号：US14146703
申请日：2014-01-02
申请人： ShoreTel, Inc.
IPC分类号： H04M3/493
CPC分类号： H04M3/4931 , H04M7/0015
摘要： A telephony system is presented that enables a phone to access a directory and use the directory in conjunction with other phone functions. The system includes a server with a telephony management software (TMS) unit, a telephony application programming interface (TAPI) unit, and an application unit. The application unit includes a control module, a function module, a filter module, a presentation module, a phone interface module, and a storage interface module. A server sends a signal to a phone regarding the contents of a directory. A server also enables a user to navigate through the directory, filter the directory, and perform call functions on phone numbers associated with directory entries.
摘要翻译： 提出了一种电话系统，使电话能够访问目录并与目录结合使用其他电话功能。 该系统包括具有电话管理软件（TMS）单元，电话应用编程接口（TAPI）单元和应用单元的服务器。 应用单元包括控制模块，功能模块，过滤器模块，呈现模块，电话接口模块和存储接口模块。 服务器向手机发送有关目录内容的信号。 服务器还允许用户浏览目录，过滤目录，并对与目录条目相关联的电话号码执行呼叫功能。
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公开(公告)号：US08666053B2
公开(公告)日：2014-03-04
申请号：US13278923
申请日：2011-10-21
IPC分类号： H04M3/42
CPC分类号： H04L65/1096 , H04M1/72583 , H04M3/54 , H04M7/006
摘要： A method and system for providing call forwarding in an IP telephone network is disclosed. First, when a telephone number for a first telephone from a second telephone is dialed, the call is routing to a call manager. Call setup procedures with a BRG responsible for the first telephone are then initiated. The BRG then checks stored call forwarding profiles to determine whether there is an active call forwarding profile for the first telephone. The call is connected to the first telephone if an active call forwarding profile is not found. However, if an active call forwarding profile is found, the call forwarding information is sent to the call manager. The call is routed to at least a third telephone based on the call forwarding information.
摘要翻译： 公开了一种用于在IP电话网络中提供呼叫转移的方法和系统。 首先，当拨打来自第二电话的第一电话的电话号码时，呼叫正在路由到呼叫管理器。 然后启动与负责第一个电话的BRG的呼叫建立过程。 然后，BRG检查存储的呼叫转移简档以确定是否存在用于第一电话的活动呼叫转移简档。 如果没有找到活动的呼叫转移配置文件，则呼叫连接到第一个电话。 然而，如果发现活动呼叫转移简档，则呼叫转移信息被发送到呼叫管理器。 根据呼叫转移信息将呼叫路由到至少第三个电话。
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公开(公告)号：US20140056296A1
公开(公告)日：2014-02-27
申请号：US14066687
申请日：2013-10-29
申请人： ShoreTel, Inc.
发明人： Pramod Madabhushi , Jason Harper , Kent Fritz
IPC分类号： H04L29/06
CPC分类号： H04L65/1046 , H04L65/1059 , H04M7/0072
摘要： A system for bandwidth management and codec negotiation, according to one embodiment of the present invention comprises: a configuration storage module having supported codecs storage, codec lists and preferred site settings storage, and a call manager having an extension module, a trunk module, a location service engine, a codec manager, a bandwidth manager, and a media manager. The codec manager and the bandwidth manager used for negotiating a codec for a call between two endpoints. The present invention also includes a number of methods including a method for negotiating a codec for a call, a method for managing bandwidth for a call, a method for adding a description of a new codec supported by an endpoint, a method for adding an identifier of a supported codec to a codec list and a method for editing code site codec settings.
摘要翻译： 根据本发明的一个实施例的用于带宽管理和编解码器协商的系统包括：具有支持的编解码器存储，编解码器列表和优选站点设置存储的配置存储模块，以及具有扩展模块，中继模块， 位置服务引擎，编解码器管理器，带宽管理器和媒体管理器。 编解码器管理器和带宽管理器用于协商两个端点之间的呼叫的编解码器。 本发明还包括许多方法，包括用于协商用于呼叫的编解码器的方法，用于管理呼叫的带宽的方法，用于添加由端点支持的新编解码器的描述的方法，用于添加标识符的方法 支持的编解码器到编解码器列表以及用于编辑代码站点编解码器设置的方法。
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公开(公告)号：US20130337780A1
公开(公告)日：2013-12-19
申请号：US13968702
申请日：2013-08-16
申请人： SHORETEL, INC.
发明人： Bhawani Sapkota , Timothy S. Olson
IPC分类号： H04W4/12
CPC分类号： H04W4/12 , H04M3/4234 , H04M3/53308 , H04M2207/206
摘要： A non-transitory computer readable medium can include instructions for performing a method. The method can include receiving, at a mobile client, an enterprise call from an enterprise system in response to an incoming call from a calling party to the enterprise system. The method can also include determining, at the mobile client, whether the enterprise call is anchored in the enterprise system. If the enterprise call is determined to be anchored in the enterprise system, a confirmation message can be provided from the mobile client to the enterprise system in response to the enterprise call being answered for voice communication at the mobile client.
摘要翻译： 非暂时性计算机可读介质可以包括用于执行方法的指令。 该方法可以包括在移动客户端处响应于来自主叫方到企业系统的呼入而从企业系统接收企业呼叫。 该方法还可以包括在移动客户端确定企业呼叫是否被锚定在企业系统中。 如果确定企业呼叫被固定在企业系统中，则响应于移动客户端处的语音通信应答的企业呼叫，可以从移动客户端向企业系统提供确认消息。
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