公开(公告)号：US20240223218A1

公开(公告)日：2024-07-04

申请号：US18089947

申请日：2022-12-28

申请人： RingCentral, Inc.

发明人： Mostafa Tofighbakhsh ,  Vlad Vendrow ,  Homayoun Razavi

IPC分类号： H03M13/00 ,  H03M13/37 ,  H04L1/00

CPC分类号： H03M13/635 ,  H03M13/3738 ,  H04L1/0045

摘要： A computer-implemented method includes receiving a plurality of data associated with a device, wherein the plurality of data includes a location data associated with the device; applying the plurality of data as an input to a trained Machine Learning (ML) model to determine an error correcting code to be used for the device based on an output of the selected ML model; and sending the error correcting code to the device.

公开(公告)号：US20240205328A1

公开(公告)日：2024-06-20

申请号：US18422217

申请日：2024-01-25

申请人： RINGCENTRAL, INC.

发明人： Karl KLAGHOFER ,  Wolfgang SCHIFFER ,  Michael Rodenbücher

IPC分类号： H04M3/38 ,  G10L15/22 ,  G10L25/51 ,  H04M3/51 ,  H04M3/527

CPC分类号： H04M3/385 ,  G10L15/22 ,  G10L25/51 ,  H04M3/5166 ,  H04M3/527 ,  G10L2015/223 ,  H04M2201/40

摘要： The present disclosure relates to a method for controlling a real-time communication between at least two participants on a real-time conversation and collaboration platform by means of a digital assistant unit, wherein clients are connected to a conferencing application via a communications network establishing the communication, the method comprising the steps of identifying, from the at least two participants, a first participant as an active speaker in the conversation by using audio signals received from the first participant via a microphone, activating the digital assistant unit for the first participant, if a predetermined event is detected, wherein the audio signals received from the first participant are analyzed so as to identify voice commands therefrom, wherein an Automatic Speech Recognition engine performs a voice recognition procedure for identifying and transcribing the identified voice commands, and wherein the transcribed voice commands are analyzed and executed.

公开(公告)号：US20240179221A1

公开(公告)日：2024-05-30

申请号：US18437427

申请日：2024-02-09

申请人： RingCentral, Inc.

发明人： Nicolas Klein

IPC分类号： H04L67/60 ,  G06F16/27 ,  G06F16/957 ,  H04L47/2416 ,  H04L65/00 ,  H04L65/403

CPC分类号： H04L67/60 ,  G06F16/27 ,  G06F16/9574 ,  G06F2212/6028 ,  H04L47/2416 ,  H04L65/00 ,  H04L65/403

摘要： Media, methods, and systems are disclosed for mitigating network resource contention. Event scheduling details are received regarding one or more virtual events. In response to determining that an upcoming virtual event will begin within a predetermined time threshold, various steps are performed. First, a predicted number of event participants is determined. Next, database artifacts associated with the upcoming virtual event are prefetched. Then static event display resources are accessed prior to a start of the upcoming virtual event, and the database artifacts and the static event display resources are cached. A network protocol request to access network resources is received from a client device. The database artifacts and the static event display resources are pushed to a client-side cache associated with the client device, and a minimal network response is transmitted to the client device.

公开(公告)号：US20240163239A1

公开(公告)日：2024-05-16

申请号：US18418629

申请日：2024-01-22

申请人： RingCentral, Inc.

发明人： Christopher van Rensburg ,  Martin Arastafar ,  Alexander Pantyukhin

IPC分类号： H04L51/216 ,  H04L51/04 ,  H04L51/063 ,  H04L51/224

CPC分类号： H04L51/216 ,  H04L51/04 ,  H04L51/063 ,  H04L51/224

摘要： A method includes detecting a modification to one chat message that forms a modified one chat message. Subsequent chat messages that are posted after the one chat message has been posted are processed. The method includes automatically identifying a chat message from the subsequent chat messages that has a dependency on the one chat message. The method also includes automatically determining whether a content of the chat message from the subsequent chat messages is impacted by the modified one chat message.

公开(公告)号：US11930094B2

公开(公告)日：2024-03-12

申请号：US17724265

申请日：2022-04-19

申请人： RingCentral, Inc.

发明人： Nicolas Klein

IPC分类号： H04L67/60 ,  G06F16/27 ,  G06F16/957 ,  H04L47/2416 ,  H04L65/00 ,  H04L65/403

CPC分类号： H04L67/60 ,  G06F16/27 ,  G06F16/9574 ,  G06F2212/6028 ,  H04L47/2416 ,  H04L65/00 ,  H04L65/403

摘要： Media, methods, and systems are disclosed for mitigating network resource contention. Event scheduling details are received regarding one or more virtual events. In response to determining that an upcoming virtual event will begin within a predetermined time threshold, various steps are performed. First, a predicted number of event participants is determined. Next, database artifacts associated with the upcoming virtual event are prefetched. Then static event display resources are accessed prior to a start of the upcoming virtual event, and the database artifacts and the static event display resources are cached. A network protocol request to access network resources is received from a client device. The database artifacts and the static event display resources are pushed to a client-side cache associated with the client device, and a minimal network response is transmitted to the client device.

公开(公告)号：US11924154B2

公开(公告)日：2024-03-05

申请号：US17838748

申请日：2022-06-13

申请人： RingCentral, Inc.

发明人： Christopher van Rensburg ,  Martin Arastafar ,  Alexander Pantyukhin

IPC分类号： H04L51/216 ,  H04L51/04 ,  H04L51/063 ,  H04L51/224

CPC分类号： H04L51/216 ,  H04L51/04 ,  H04L51/063 ,  H04L51/224

摘要： A method includes detecting a modification to one chat message that forms a modified one chat message. Subsequent chat messages that are posted after the one chat message has been posted are processed. The method includes automatically identifying a chat message from the subsequent chat messages that has a dependency on the one chat message. The method also includes automatically determining whether a content of the chat message from the subsequent chat messages is impacted by the modified one chat message.

公开(公告)号：US20230396712A1

公开(公告)日：2023-12-07

申请号：US18453135

申请日：2023-08-21

申请人： RINGCENTRAL, INC.

发明人： QingHua CAI ,  JianWei CHEN ,  WeiMing LI ,  Christopher van RENSBURG ,  Martin ARASTAFAR

IPC分类号： H04M7/00 ,  H04M1/247 ,  H04M1/253 ,  G06F3/0482 ,  G06F3/0484 ,  H04M1/72469

CPC分类号： H04M7/003 ,  H04M1/2477 ,  H04M1/2535 ,  G06F3/0482 ,  H04M7/006 ,  G06F3/0484 ,  H04M1/72469

摘要： Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.

公开(公告)号：US20230297765A1

公开(公告)日：2023-09-21

申请号：US17698963

申请日：2022-03-18

申请人： RingCentral, Inc.

发明人： Vlad Vendrow

IPC分类号： G06F40/166 ,  G10L15/18 ,  G10L15/22 ,  G06F40/30 ,  G10L15/30 ,  G06Q10/10

CPC分类号： G06F40/166 ,  G10L15/1815 ,  G10L15/22 ,  G06F40/30 ,  G10L15/30 ,  G06Q10/1095 ,  G10L2015/088

摘要： A computer-implemented method for generating a meeting summary of a meeting session is provided. The method comprises identifying a plurality of sentences spoken during a meeting session. The method further comprises assigning a relevance score to each sentence in the plurality of sentences. The relevance score represents how important each sentence is to the meeting session. The method further comprises generating a set of relevant sentences from the plurality of sentences based upon the relevance score assigned to each sentence and a relevance threshold. The relevance threshold represents a desired level of understanding of content from the meeting session. The method further comprises generating the meeting summary based on the set of relevant sentences and sending the meeting summary to a device associated with a user.

公开(公告)号：US11743225B2

公开(公告)日：2023-08-29

申请号：US15640357

申请日：2017-06-30

申请人： RingCentral, Inc.

发明人： Vladimir Shmunis ,  Vlad Vendrow ,  Patrice Khawam ,  Christopher van Rensburg ,  Theodore Jaffe

IPC分类号： H04L51/56 ,  H04L51/046 ,  H04L51/04 ,  H04L51/216

CPC分类号： H04L51/56 ,  H04L51/04 ,  H04L51/046 ,  H04L51/216

摘要： The present disclosure relates to systems and methods for automatically converting one or more emails to one or more chat conversations and for automatically converting a chat conversation to an email thread.

公开(公告)号：US20230260516A1

公开(公告)日：2023-08-17

申请号：US17847028

申请日：2022-06-22

申请人： RingCentral, Inc.

发明人： Prashant Kukde ,  Vlad Vendrow ,  Alexey Sviridov

IPC分类号： G10L15/26 ,  H04L12/18

CPC分类号： G10L15/26 ,  H04L12/1831

摘要： A computer-implemented method for recording, comprising: transcribing a content of a conference session using a conferencing system, determining a topic from the content of the conference session, determining a timestamp for the topic from the content using the conferencing system, determining a snippet from the content, assigning the snippet to the topic and rearranging the snippet based on the topic and the timestamp within the conferencing system.