METHOD AND SYSTEM FOR EMERGENCY CALL MANAGEMENT
    111.
    发明申请
    METHOD AND SYSTEM FOR EMERGENCY CALL MANAGEMENT 有权
    紧急呼叫管理方法与系统

    公开(公告)号:US20160088455A1

    公开(公告)日:2016-03-24

    申请号:US14856818

    申请日:2015-09-17

    Applicant: RAPIDSOS, INC.

    Abstract: A system and method for generating and transmitting emergency messages and for maintaining real-time emergency communications sessions between users and emergency dispatch centers. A system receives data transmitted from a user device and constructs an emergency message related to a specific type of emergency scenario as well as the location, meta-data and background information of the user. The generated emergency message is transmitted via a communications network and delivered to an appropriate emergency dispatch center. The method enables the user to deliver a detailed request for help regardless of his or her location or, in another instance, delivers the basic emergency response related information for the user. The generated emergency message is universally compatible with emergency communications center infrastructure so long as the communications centers possess basic voice call equipment.

    Abstract translation: 一种用于生成和发送紧急消息并用于在用户和紧急调度中心之间维护实时紧急通信会话的系统和方法。 系统接收从用户设备发送的数据,并构建与特定类型的紧急情况相关的紧急消息以及用户的位置,元数据和背景信息。 生成的紧急消息通过通信网络传输并传送到适当的紧急调度中心。 该方法使得用户能够递送详细的帮助请求,而不管他或她的位置如何,或者在另一情况下,为用户提供基本的紧急响应相关信息。 只要通信中心拥有基本的语音通话设备,所产生的紧急信息与应急通信中心基础设施普遍兼容。

    Systems and methods of providing emergency notifications to operations centers using radio-based dispatches

    公开(公告)号:US12288459B1

    公开(公告)日:2025-04-29

    申请号:US19006548

    申请日:2024-12-31

    Applicant: RAPIDSOS, INC.

    Abstract: An emergency response data system (ERDS) provides artificial intelligence (AI)-based emergency notifications to operations centers using radio-based dispatches from emergency communications center (ECC). The ERDS receives audio data of a radio-based dispatch of first responders to a location of an initiated emergency communication. The ERDS provides the audio data to an AI model with a prompt to transcribe the audio data into a radio dispatch transcript. The ERDS provides the radio dispatch transcript to the AI model with a prompt to analyze the radio dispatch transcript to extract a location of the initiated emergency communication from the radio dispatch transcript. The ERDS provides an AI-based emergency notification to an emergency response application that is operable to display the AI-based emergency notification on an operations center computing system. The AI-based emergency notification includes the location of the initiated emergency communication.

    RAILROAD CROSSING BLOCKAGE DETECTION AND NOTIFICATION SYSTEM

    公开(公告)号:US20250115283A1

    公开(公告)日:2025-04-10

    申请号:US18759647

    申请日:2024-06-28

    Applicant: RAPIDSOS, INC.

    Abstract: A railroad crossing blockage detection and notification system gathers emergency call data and/or infrastructure sensor data and uses the data to generate a blockage score that is representative of a likelihood of a railroad blockage at a railroad crossing. The system may include and use a machine learning model to generate the blockage score. Using historical train collision data, the machine learning model may be trained on emergency call data and/or on infrastructure sensor data available in proximity to railroad crossing. The system may receive current emergency call data and/or infrastructure sensor data, may apply the data to the machine learning model to generate a likelihood of a blockage, and may notify emergency communication centers (ECCs), network operations centers (NOCs), emergency responders, and/or train systems of the potential blockage. In response to a potential blockage, a train may be slowed down or stopped to reduce the likelihood of a collision.

    Apparatus and Method For Obtaining Emergency Data and Providing A Map View

    公开(公告)号:US20240430983A1

    公开(公告)日:2024-12-26

    申请号:US18440899

    申请日:2024-02-13

    Applicant: RapidSOS, Inc.

    Abstract: A cloud-based emergency data management system with emergency response logic that has a network component operative to connect to a PSAP (public safety access point) via a local area network connection to the PSAP and to support at least one local connection to a PSAP network entity of the PSAP, and further operative to maintain an Internet Protocol (IP) connection to a cloud-based server; and a processor, operatively coupled to the network component and that is operative to receive voice-over-internet-protocol (VOIP) emergency call data via the local connection to the PSAP network entity. The cloud-based server is operative to: maintain the IP connection with the emergency response logic; and provide a cloud-based application instance to a PSAP workstation via a browser executing on the PSAP workstation; and provide the VoIP emergency call data within a map view of a graphical user interface.

    DATA CONVERTER FOR EMERGENCY SERVICE NETWORK

    公开(公告)号:US20240396764A1

    公开(公告)日:2024-11-28

    申请号:US18201761

    申请日:2023-05-25

    Abstract: A disclosed method includes establishing a secure authenticated network connection between an apparatus located at an emergency communication center (ECC) location and operatively coupled to an ECC functional entity, and an application programming interface (API) endpoint in the cloud; performing an authentication procedure between the apparatus and the application programming interface (API) endpoint in the cloud upon establishment of an internet connection to the apparatus; obtaining data from the functional entity by the apparatus and appending ECC identification information; sending the data as packet data comprising the ECC identification information to the API endpoint; and providing a portal graphical user interface to at least one ECC entity that displays enhanced emergency call data using the packet data.

    Systems & Methods for Emergency Medical Communications

    公开(公告)号:US20240073669A1

    公开(公告)日:2024-02-29

    申请号:US18203451

    申请日:2023-05-30

    Applicant: RapidSOS, Inc.

    CPC classification number: H04W4/90 H04W4/022 H04W76/50

    Abstract: Described herein are systems, devices, methods, and media for connecting a user for providing emergency response assistance to victims and emergency service providers. In some embodiments, a method for automatically populating an incident report includes the steps of: generating a victim code for display at a first electronic device; receiving an emergency data request comprising the victim code from a second electronic device associated with an emergency service provider (ESP) personnel; gathering emergency data associated with the victim code; transmitting the emergency data associated with the victim code to the second electronic device associated with the ESP personnel; and automatically populating, at the second electronic device associated with the ESP personnel, one or more fields of an incident report using the emergency data associated with the victim code.

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