公开(公告)号：US20150237204A1

公开(公告)日：2015-08-20

申请号：US14185723

申请日：2014-02-20

Applicant: EchoStar Technologies L.L.C.

Inventor： William Michael Beals

IPC: H04M3/493

CPC classification number: H04M3/5166 ,  G06F11/3006 ,  G06F11/3055 ,  H04M2203/1075 ,  H04M2203/555

Abstract: Customer service calls to media service providers are addressed by remotely monitoring and diagnosing the customer's installed equipment. Such remote diagnosis decreases the need for assistance from customer service representatives and on-site repair technicians. In a method of operating a customer service routing system for a media service provider, subscriber equipment is first identified and then data specific to the subscriber equipment is collected. Relevant data can be maintained as an equipment health history in a database that is updated periodically by automatic monitoring. The database can be located within a remote server. Equipment data can be extracted automatically and relayed directly to the subscriber, thereby bypassing interaction with a customer service representative.

Abstract translation: 通过远程监控和诊断客户的已安装设备来解决对媒体服务提供商的客户服务呼叫。 这种远程诊断减少了客户服务代表和现场维修技术人员的需求。 在为媒体服务提供商操作客户服务路由系统的方法中，首先识别订户设备，然后收集用户设备特有的数据。 相关数据可以作为通过自动监控定期更新的数据库中的设备健康状况进行维护。 数据库可以位于远程服务器内。 设备数据可以自动提取并直接转发给用户，从而绕过与客户服务代表的互动。

公开(公告)号：US09100614B2

公开(公告)日：2015-08-04

申请号：US12609860

申请日：2009-10-30

Applicant: Danny Jean Minnick ,  Michael T. Steinert

Inventor： Danny Jean Minnick ,  Michael T. Steinert

IPC: H04N21/422 ,  H04N5/44 ,  G06F3/0485

CPC classification number: H04N5/4403 ,  G06F3/04812 ,  G06F3/0485 ,  G06F3/0488 ,  H04N21/42206 ,  H04N21/42224 ,  H04N2005/4417 ,  H04N2005/443

Abstract: A method of facilitating navigation of a graphical user interface is presented. In the method, an image associated with the graphical user interface is generated for presentation to a user. The image includes a plurality of image elements, wherein the image elements collectively occupy less than the entirety of the image. An input indicating a location not coinciding with at least one of the image elements is received. One of the image elements is selected based upon the proximity of the location with the one of the image elements.

Abstract translation: 提出了一种促进图形用户界面导航的方法。 在该方法中，生成与图形用户界面相关联的图像以呈现给用户。 图像包括多个图像元素，其中图像元素共同占据少于整个图像的图像元素。 接收指示与图像元素中的至少一个不一致的位置的输入。 基于位置与图像元素之一的接近来选择图像元素中的一个。

公开(公告)号：US20150215667A1

公开(公告)日：2015-07-30

申请号：US14677760

申请日：2015-04-02

Applicant: EchoStar Technologies L.L.C.

Inventor： David Kummer

IPC: H04N21/433 ,  H04N21/458 ,  H04N21/472 ,  H04N21/266 ,  H04N21/61 ,  H04N21/643 ,  H04N21/41 ,  H04N21/4147 ,  H04N21/475

CPC classification number: H04N21/4334 ,  H04N5/765 ,  H04N5/782 ,  H04N5/91 ,  H04N21/26606 ,  H04N21/4113 ,  H04N21/4126 ,  H04N21/4147 ,  H04N21/4583 ,  H04N21/47214 ,  H04N21/4751 ,  H04N21/6143 ,  H04N21/64322

Abstract: Various arrangements for managing digital video recorder timers are presented. A timer management computer system may receive a timer associated with a user account, wherein the timer specifies a television channel, a date, and a time period for recording. The timer management computer system may determine one or more television receivers associated with the user account. In response to the received timer, the one or more television receivers may be notified of the timer.

Abstract translation: 介绍了管理数字录像机定时器的各种安排。 定时器管理计算机系统可以接收与用户帐户相关联的定时器，其中定时器指定电视频道，日期和用于记录的时间段。 定时器管理计算机系统可以确定与用户帐户相关联的一个或多个电视接收机。 响应于所接收的定时器，可以向该一个或多个电视接收机通知该定时器。

公开(公告)号：US20150208119A1

公开(公告)日：2015-07-23

申请号：US14676137

申请日：2015-04-01

Applicant: EchoStar Technologies L.L.C.

Inventor： Steven Michael Casagrande ,  Yunfeng Yang ,  Mark Templeman ,  Kranti Kumar Kilaru ,  Germar Schaefer

IPC: H04N21/4335 ,  H04N21/4147 ,  H04N21/426 ,  H04N5/775 ,  H04N21/433 ,  H04N21/458 ,  H04N21/472 ,  H04N21/475 ,  G11B27/28 ,  H04N21/43

CPC classification number: H04N21/4147 ,  G11B27/026 ,  G11B27/28 ,  H04N5/4401 ,  H04N5/50 ,  H04N5/76 ,  H04N5/775 ,  H04N5/782 ,  H04N5/91 ,  H04N7/20 ,  H04N9/79 ,  H04N9/797 ,  H04N9/87 ,  H04N21/242 ,  H04N21/262 ,  H04N21/4263 ,  H04N21/4302 ,  H04N21/4334 ,  H04N21/4335 ,  H04N21/4532 ,  H04N21/4583 ,  H04N21/47202 ,  H04N21/47214 ,  H04N21/47217 ,  H04N21/4755 ,  H04N21/482 ,  H04N21/4821 ,  H04N21/4826 ,  H04N21/83 ,  H04N21/84

Abstract: Various arrangements are presented that may involve receiving from a television service provider, timers that are used to record a managed channel array. Each of these timers define a television channel, a time period, and a date. The received timers may be set at a television receiver. User input may be received that specifies an undesired television channel that is not to be recorded according to the received plurality of timers, the undesired television channel being part of the managed channel array. An amount of storage space for the managed channel array excluding the undesired television channel may be calculated. Storage space may be allocated based upon the calculated amount of storage space for the managed channel array excluding the undesired television channel.

Abstract translation: 呈现了可能涉及从电视服务提供商接收用于记录管理信道阵列的定时器的各种布置。 每个定时器定义电视频道，时间段和日期。 接收到的定时器可以设置在电视接收机。 可以接收用户输入，其指定根据接收到的多个定时器不被记录的不期望的电视频道，不需要的电视频道是被管理的频道阵列的一部分。 可以计算除了不期望的电视频道之外的管理信道阵列的存储空间量。 可以基于计算出的管理信道阵列的存储空间量（不包括不期望的电视频道）来分配存储空间。

公开(公告)号：US20150208013A1

公开(公告)日：2015-07-23

申请号：US14162506

申请日：2014-01-23

Applicant: EchoStar Technologies, L.L.C.

Inventor： Alisson Friedrich

IPC: H04N5/44

CPC classification number: H04N5/4403 ,  H04N21/42215 ,  H04N21/42222 ,  H04N2005/4417 ,  H04N2005/4421 ,  H04N2005/4444

Abstract: Various arrangements are described for ignoring inadvertent remote control key presses. A remote control may detect multiple key presses associated with various commands. It may be determined whether the first key press and the second key press have occurred within a predefined threshold time period. If the key presses occurred within the threshold time period, the first command and the second command may be ignored. Additional or alternate factors may be considered in determining whether one or more key presses of the remote control should be ignored.

Abstract translation: 描述了忽略无意的遥控按键的各种布置。 遥控器可以检测与各种命令相关联的多个按键。 可以确定在预定义的阈值时间段内是否发生了第一按键和第二按键按压。 如果按键发生在阈值时间段内，则可以忽略第一命令和第二命令。 在确定遥控器中的一个或多个按键应该被忽略时，可以考虑附加或替代因素。

公开(公告)号：US09077948B2

公开(公告)日：2015-07-07

申请号：US13572400

申请日：2012-08-10

Applicant: David A. Kummer

Inventor： David A. Kummer

IPC: H04N5/76 ,  H04N21/4227 ,  H04N21/433 ,  H04N21/4402 ,  H04N21/458 ,  H04N21/472 ,  H04N21/488 ,  H04N21/61

CPC classification number: H04N21/4583 ,  H04N5/76 ,  H04N21/4227 ,  H04N21/4334 ,  H04N21/440236 ,  H04N21/47214 ,  H04N21/4882 ,  H04N21/6181 ,  H04N21/6187

Abstract: Apparatus and methods are provided which facilitate the resolution of recording conflicts of a digital video recorder (DVR). A DVR identifies a recording conflict between a first recording timer associated with a first television program and a second recording timer associated with a second television program. A communication is initiated to a communication device associated with a user of the digital video recorder to inform the user of the recording conflict. Responsive to the communication, the user provides information to the DVR via the communication device requesting to resolve the recording conflict. The DVR utilizes the provided information to modify one or more of the conflicted recording timers to resolve the conflict.

Abstract translation: 提供了便于解决数字录像机（DVR）的记录冲突的装置和方法。 DVR识别与第一电视节目相关联的第一记录定时与与第二电视节目相关联的第二记录定时器之间的记录冲突。 向与数字录像机的用户相关联的通信设备发起通信以通知用户记录冲突。 响应于通信，用户通过通信设备向DVR提供请求解决记录冲突的信息。 DVR利用所提供的信息来修改一个或多个冲突的记录定时器来解决冲突。

公开(公告)号：US20150189376A1

公开(公告)日：2015-07-02

申请号：US14145494

申请日：2013-12-31

Applicant: EchoStar Technologies L.L.C.

Inventor： Michael Bazata

IPC: H04N21/442 ,  H04N21/426 ,  H04N21/222

CPC classification number: H04N21/4263 ,  H04N21/234363 ,  H04N21/23439 ,  H04N21/4424

Abstract: A set top box includes a first tuner configured to receive a first signal representing media content transmitted at a first resolution and a second tuner configured to receive a second signal representing the media content transmitted at a second resolution. A processing device is configured to monitor the second tuner to determine if the second tuner is receiving the second signal.

Abstract translation: 机顶盒包括配置成接收表示以第一分辨率发送的媒体内容的第一信号的第一调谐器和被配置为接收表示以第二分辨率发送的媒体内容的第二信号的第二调谐器。 处理装置被配置为监视第二调谐器以确定第二调谐器是否正在接收第二信号。

公开(公告)号：US20150181306A1

公开(公告)日：2015-06-25

申请号：US14134088

申请日：2013-12-19

Applicant: EchoStar Technologies L.L.C.

Inventor： David Innes ,  Henry Gregg Martch

IPC: H04N21/61 ,  H04N21/214 ,  G06F17/28 ,  H04M1/725

CPC classification number: H04W4/80 ,  G06F3/165 ,  G06F17/28 ,  G06F17/289 ,  G10L15/26 ,  G10L21/0205 ,  G10L21/038 ,  G10L21/10 ,  H04M1/7253 ,  H04N21/214 ,  H04N21/4122 ,  H04N21/4126 ,  H04N21/4307 ,  H04N21/43637 ,  H04N21/6156

Abstract: Systems and methods are provided for allowing a user with a Smartphone to pair the Smartphone with another Bluetooth device to receive audio that is played to the user over headphones or through speakers on the Smartphone. Further, an audio processing module is used to modify the audio presented to the user, extract closed captioning text to be displayed to the user, find information relevant to the audio to be displayed to the user, and pause audio content sent to the Smartphone when phone calls or other Smartphone interruptions occur.

Abstract translation: 提供的系统和方法用于允许具有智能手机的用户将智能手机与另一蓝牙设备配对，以接收通过耳机或通过智能手机上的扬声器向用户播放的音频。 此外，音频处理模块用于修改呈现给用户的音频，提取要显示给用户的隐藏字幕文本，找到与要显示的用户有关的音频的信息，并且暂停发送到智能手机的音频内容 电话或其他智能手机中断发生。

公开(公告)号：US20150181293A1

公开(公告)日：2015-06-25

申请号：US14135180

申请日：2013-12-19

Applicant: EchoStar Technologies L.L.C.

Inventor： Thomas P. Olley

IPC: H04N21/462 ,  H04N21/472 ,  H04N21/485 ,  H04N21/61 ,  H04N21/426 ,  H04N21/439 ,  H04N21/44 ,  H04N21/414 ,  H04N21/81

CPC classification number: H04N21/462 ,  H04N21/4263 ,  H04N21/439 ,  H04N21/44 ,  H04N21/482 ,  H04N21/4852 ,  H04N21/4884

Abstract: Systems and methods that enable satellite television subscribers to simultaneously watch video associated with a primary television channel and listen to audio associated with a different secondary television channel.

Abstract translation: 允许卫星电视订户同时观看与主要电视频道相关联的视频并收听与不同次要电视频道相关联的音频的系统和方法。

公开(公告)号：US20150162006A1

公开(公告)日：2015-06-11

申请号：US14566977

申请日：2014-12-11

Applicant: EchoStar Technologies L.L.C.

Inventor： Dave Kummer

IPC: G10L17/22

CPC classification number: H04L12/2825 ,  E05B2047/0068 ,  E05B2047/0069 ,  E05B2047/0094 ,  G05B11/01 ,  G05B15/02 ,  G05B2219/2642 ,  G07C9/00571 ,  G07C2209/62 ,  G10L17/22 ,  H04L12/2803 ,  H04L12/2816 ,  H04L12/2838 ,  H04L51/00 ,  H04N21/235 ,  H04N21/4126 ,  H04N21/4131 ,  H04N21/422 ,  H04N21/42202 ,  H04N21/4263 ,  H04N21/435 ,  H04N21/43615 ,  H04N21/43637 ,  H04N21/4532 ,  H04N21/454 ,  H04N21/47217 ,  H04N21/478 ,  H04N21/6143 ,  H04W4/12 ,  Y10T292/096

Abstract: Systems and method for controlling a device in a home automation system based on a speaker-dependent command may include receiving a voice command for controlling the device connected to the home automation system, performing a voice recognition analysis to determine a speaker identity of the received voice command, and performing a speech recognition analysis to identify the device in the home automation system that is intended to be controlled. The systems and methods may include determining a permission status to control the identified device, whereby the determined permission status is based on the determined speaker identity and the identified device. The systems and methods may include controlling the identified device in the home automation system based on the determined status.

Abstract translation: 基于与扬声器相关的命令来控制家庭自动化系统中的设备的系统和方法可以包括接收用于控制连接到家庭自动化系统的设备的语音命令，执行语音识别分析以确定所接收的语音的说话人身份 并且执行语音识别分析以识别家庭自动化系统中旨在被控制的设备。 系统和方法可以包括确定许可状态以控制所识别的设备，由此所确定的许可状态基于所确定的扬声器身份和所识别的设备。 系统和方法可以包括基于所确定的状态来控制家庭自动化系统中的所识别的设备。