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    CENTRAL INTERFACE GATEWAY AND METHOD OF INTERFACING A PROPERTY MANAGEMENT SYSTEM WITH A GUEST SERVICE DEVICE VIA THE INTERNET
    151.
    发明申请
    CENTRAL INTERFACE GATEWAY AND METHOD OF INTERFACING A PROPERTY MANAGEMENT SYSTEM WITH A GUEST SERVICE DEVICE VIA THE INTERNET 有权
    中央接口网关和通过互联网接入物业管理系统与顾客服务设备的方法

    公开(公告)号：US20160373558A1

    公开(公告)日：2016-12-22

    申请号：US15254036

    申请日：2016-09-01

    Applicant: Guest Tek Interactive Entertainment Ltd.

    Inventor： Tsu-Kang Peng ,  Ellison W. Bryksa ,  Lea Lorenzo

    IPC: H04L29/06

    CPC classification number: H04L69/08 ,  G06Q50/12 ,  G06Q50/163 ,  H04L12/2836 ,  H04L67/12 ,  H04L67/2823 ,  H04L69/22

    Abstract: An interface gateway interfaces between a first device and a second device serving a hospitality establishment. The first device is one of a property management system (PMS) and a guest service device, and the second device is the other of the property management system (PMS) and the guest service device. One or more communication ports perform data communications with the first device and the second device. One or more processors receive a message from the first device, determine that the message is in a first format, convert the message from the first format to an internal data structure, parse the message in the internal data structure to determine that the message is applicable to the second device, determine that the second device supports a second format, convert the message from the internal data structure to the second format, and send the message in the second format to the second device.

    Abstract translation: 接口网关在第一设备和服务于酒店的第二设备之间进行接口。 第一个设备是物理管理系统（PMS）和客户服务设备之一，第二个设备是物业管理系统（PMS）和客户服务设备中的另一个。 一个或多个通信端口与第一设备和第二设备执行数据通信。 一个或多个处理器从第一设备接收消息，确定消息是第一格式，将消息从第一格式转换成内部数据结构，解析内部数据结构中的消息以确定该消息是可应用的 到第二设备，确定第二设备支持第二格式，将消息从内部数据结构转换为第二格式，并将第二格式的消息发送到第二设备。

    Client in distributed computing system that monitors service time reported by server in order to detect performance problems and automatically issue alerts
    153.
    发明授权
    Client in distributed computing system that monitors service time reported by server in order to detect performance problems and automatically issue alerts 有权
    分布式计算系统中的客户端，用于监视服务器报告的服务时间，以便检测性能问题并自动发出警报

    公开(公告)号：US09473379B2

    公开(公告)日：2016-10-18

    申请号：US14480206

    申请日：2014-09-08

    Applicant: Guest Tek Interactive Entertainment Ltd.

    Inventor： John Gyorffy

    IPC: G06F11/00 ,  H04L12/26 ,  G06F11/07 ,  H04L12/24 ,  H04L29/06 ,  G06F11/34

    CPC classification number: H04L67/42 ,  G06F11/0709 ,  G06F11/0757 ,  G06F11/0766 ,  G06F11/3419 ,  G06F11/3495 ,  H04L41/06 ,  H04L41/0686 ,  H04L43/0852 ,  H04L43/0876 ,  H04L43/16

    Abstract: A client device in a distributed system sends a request to a server via a network and receives a service time duration from the server. The service time duration corresponds to time that the server spent servicing the request. A processor of the client device compares the service time duration with a dynamically generated service time threshold, and automatically issues one or more alert messages to a network operation center (NOC) when the service time duration is greater than the service time threshold. The service time threshold is dynamically calculated according to historic service time durations received from the server for a plurality of previous requests sent by the client device. The service time threshold is dynamically calculated according to historic service time durations of only previous requests of a same type as the request, where the previous requests sent by the client device are of a plurality of types.

    Abstract translation: 分布式系统中的客户端设备通过网络向服务器发送请求，并从服务器接收服务持续时间。 服务持续时间对应于服务器为服务请求而花费的时间。 客户端设备的处理器将服务持续时间与动态生成的服务时间阈值进行比较，并且当服务持续时间大于服务时间阈值时，自动向网络操作中心（NOC）发出一个或多个警报消息。 根据由客户端设备发送的多个先前请求，从服务器接收到的历史服务时间长度动态地计算服务时间阈值。 根据与请求相同类型的先前请求的历史服务持续时间动态地计算服务时间阈值，其中由客户端设备发送的先前请求是多种类型的。

    Providing to a public-safety answering point emergency information associated with an emergency call
    155.
    发明授权
    Providing to a public-safety answering point emergency information associated with an emergency call 有权
    向公共安全应答点提供与紧急呼叫相关的紧急信息

    公开(公告)号：US09363373B2

    公开(公告)日：2016-06-07

    申请号：US14557369

    申请日：2014-12-01

    Applicant: Innacloud Technologies LLC ,  Guest Tek Interactive Entertainment Ltd.

    Inventor： Christopher Abnett ,  Russell D. McComb ,  Andrew T. MacMillan

    IPC: H04M11/00 ,  H04M3/51 ,  G06Q50/12 ,  H04W4/16

    CPC classification number: H04M3/5116 ,  A61B5/0004 ,  A61B5/0022 ,  A61B5/747 ,  G06F17/30477 ,  G06Q50/12 ,  H04M3/42068 ,  H04M3/42144 ,  H04M3/42323 ,  H04M7/0024 ,  H04W4/16

    Abstract: Users store information relevant to first responders in the event of an emergency. When a user later places an emergency call, the user's emergency information is automatically made available to the public-safety answering point operator handling the call. Hotel personal are notified of the call and may listen to and break in to the ongoing call in order to assist. A reverse 9-1-1 broadcast enables hotel personnel to quickly notify guests of an emergency situation via in-room and mobile phones. In the event that police need to conduct surveillance on a target location, the onsite PBX server reconfigures phones within the vicinity of the target location to operate in an open mode and records the audio/visual information received. An incoming call to a hotel room from the PSAP is automatically connected to the in-room phone even if other incoming calls not from the PSAP are being screened by front desk.

    Abstract translation: 紧急情况下，用户存储与第一响应者有关的信息。 当用户稍后进行紧急呼叫时，用户的紧急信息将自动提供给处理呼叫的公共安全应答点操作员。 通知酒店个人电话，并可能会收听并打破正在进行的电话，以协助。 反向9-1-1广播使酒店人员能够通过室内和手机快速通知客人紧急情况。 如果警方需要对目标位置进行监控，现场PBX服务器会重新配置目标位置附近的电话，以开放模式运行，并记录收到的音频/视频信息。 即使来自PSAP的其他来电正在前台进行屏蔽，来自PSAP的来电也将自动连接到室内电话。

    Communicating between clients at same location according to predetermined naming convention with location-based hostnames
    156.
    发明授权
    Communicating between clients at same location according to predetermined naming convention with location-based hostnames 有权
    根据与基于位置的主机名称的预定命名约定，在相同位置的客户端之间进行通信

    公开(公告)号：US09344398B2

    公开(公告)日：2016-05-17

    申请号：US14620747

    申请日：2015-02-12

    Applicant: Guest Tek Interactive Entertainment Ltd.

    Inventor： Lindsey M. Carriere

    IPC: G06F15/16 ,  H04L29/12 ,  H04L12/46

    CPC classification number: H04L61/2015 ,  H04L12/4641 ,  H04L61/1511 ,  H04L61/2076 ,  H04L61/3025 ,  H04L61/6068 ,  H04L61/609 ,  H04L67/18

    Abstract: A method of automatic hostname configuration includes receiving a request from a client device. A location detection module may be utilized for determining a location identifier representing a location at which the client device is located. A hostname is formed including at least the location identifier, and a control server assigns the hostname to the client device by sending an acknowledgement including the hostname to the client device. The request and acknowledgement may be communicated using DHCP. Simple network management protocol messages may be sent to one or more switches to query for a MAC address of the client device to determine the source switch and port from which the request originated. The switch-port-to-location table may include several ports that map to a same location identifier. The hostname may further be formed by including a device type identifier associated with the client device.

    Abstract translation: 自动主机名配置的方法包括从客户端设备接收请求。 位置检测模块可以用于确定表示客户端设备所在位置的位置标识符。 形成至少包括位置标识符的主机名，并且控制服务器通过向客户机设备发送包括主机名的确认来将主机名分配给客户端设备。 可以使用DHCP传送请求和确认。 可以将简单的网络管理协议消息发送到一个或多个交换机以查询客户端设备的MAC地址，以确定来自该请求的源交换机和端口。 交换机端口到位置表可以包括映射到相同位置标识符的几个端口。 可以通过包括与客户端设备相关联的设备类型标识符来进一步形成主机名。

    Aggregate monitoring of internet protocol television (IPTV) channel activity across user-based groups of private computer networks
    159.
    发明授权
    Aggregate monitoring of internet protocol television (IPTV) channel activity across user-based groups of private computer networks 有权
    综合监控基于用户群的私人计算机网络的互联网协议电视（IPTV）频道活动

    公开(公告)号：US09306798B2

    公开(公告)日：2016-04-05

    申请号：US13922439

    申请日：2013-06-20

    Applicant: Guest Tek Interactive Entertainment Ltd.

    Inventor： Joseph Kullos

    IPC: G06F15/16 ,  H04L29/08 ,  H04L12/24 ,  H04N21/643 ,  H04N21/258 ,  H04L12/18 ,  H04L12/26

    CPC classification number: H04L29/08675 ,  H04L12/185 ,  H04L41/0893 ,  H04L41/5016 ,  H04L41/5054 ,  H04L41/509 ,  H04L43/0852 ,  H04L43/0882 ,  H04N21/25891 ,  H04N21/64322

    Abstract: A system for aggregate monitoring Internet Protocol television (IPTV) channel activity across user-based groups of private computer networks includes monitoring servers for monitoring private networks. Each private network has a monitoring server operable to receive multicast stream information from at least one switch on the private network, the multicast stream information indicating which ports of the at least one switch are joined to one or more multicast streams. A central server stores information associating users with a group of one or more of the private networks. The central server receives a request from a remote device via the WAN, determines the group of private networks associated with the requesting user, automatically generates a set of IPTV channel activity statistics according to only the statuses collected for each private network in the group associated with the requesting user, and sends the set of statistics to the remote device.

    Abstract translation: 用于聚合监控的系统用于基于用户的私有计算机网络组的互联网协议电视（IPTV）频道活动包括监控专用网络的服务器。 每个专用网络具有可操作以从专用网络上的至少一个交换机接收多播流信息的监视服务器，所述多播流信息指示所述至少一个交换机的哪些端口加入到一个或多个多播流。 中央服务器存储将用户与一个或多个私有网络的组相关联的信息。 中央服务器通过WAN接收来自远程设备的请求，确定与请求用户相关联的专用网络组，根据仅针对与组播组相关联的组中的每个专用网络收集的状态自动生成一组IPTV频道活动统计信息 请求用户，并将该组统计信息发送到远程设备。

    Periodically increasing pay-per-use credit associated with room as long as user remains utilizing room
    160.
    发明授权
    Periodically increasing pay-per-use credit associated with room as long as user remains utilizing room 有权
    只要用户仍然利用房间，就会定期增加与房间相关的按用户计费

    公开(公告)号：US09258586B2

    公开(公告)日：2016-02-09

    申请号：US14602472

    申请日：2015-01-22

    Applicant: Guest Tek Interactive Entertainment Ltd.

    Inventor： Gavin Ostlund

    IPC: H04N7/16 ,  H04N7/18 ,  G06Q30/00 ,  H04N21/2543 ,  H04N21/214 ,  H04N21/472 ,  H04N21/2225 ,  H04N21/436 ,  H04N21/4627 ,  H04N21/258

    CPC classification number: H04N21/2543 ,  H04N21/2143 ,  H04N21/2225 ,  H04N21/25875 ,  H04N21/43615 ,  H04N21/4627 ,  H04N21/47211

    Abstract: A hospitality establishment includes guest rooms having media devices installed therein. Each guest room has one or more in-room media devices for providing a pay-per-use media function. A media system controller dynamically associates a credit corresponding to a monetary value with a particular guest room in response to an occurrence of a first event, configures an in-room media device of the particular guest room to indicate the credit associated with the particular guest room and allow a guest of the particular guest room to utilize at least an amount of the credit toward an order of the pay-per-use media function, activates the pay-per-use media function on at least one of the in-room media devices of the particular guest room in response to a received order, and decreases the credit associated with the particular guest room according to the amount of the credit utilized toward the received order.

    Abstract translation: 酒店设有包括安装媒体设备的客房。 每个客房都有一个或多个室内媒体设备，用于提供每次使用付费的媒体功能。 媒体系统控制器响应于第一事件的发生而将对应于货币价值的信用与特定客房进行动态关联，配置特定客房的室内媒体设备以指示与特定客房相关联的信用 并且允许所述特定客房的客人至少利用所述每次使用媒体功能的订单的信用量，在室内媒体中的至少一个上激活每次使用媒体功能 响应于接收到的订单的特定客房的设备，并且根据针对接收到的订单使用的信用额减少与特定客房相关联的信用。

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