摘要:
The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The call management system selectively couples the call to a POTS line or a VoIP-capable device so that the user can listen to the incoming message and thereby screen the incoming call. Based on the screening, the user can instruct the call management system to connect the caller to the user.
摘要:
The present invention relates to authentication, and in particular, to methods and systems for authenticating a user using electronic readable identifiers, networks, and data terminals. The user experience in accessing private accounts is enhanced while keeping such access secure from unauthorized individuals.
摘要:
The present invention relates generally to telecommunications, and in particular to systems and methods for routing and placing telephone calls. In one embodiment, a call manager system is configured to place a call to a pay-per-call service, or to cause such a call to be placed by a user computer terminal, in response to a user initiating a purchase transaction over a computer network. In addition, the call may include billing information, such as the user's phone number, which is provided to the pay-per-call service so that the user can be billed for the call in an appropriate amount.
摘要:
A voice controlled voice-messaging systems permits manipulation of voice messages over the telephone without the need for keypressed commands. Manipulation includes playback of messages, deletion of messages, saving messages, and sending a new message to a recipient from a user-defined list. Access to the messaging system is by spoken password. Voice input also allows the following functions: enrollment of a spoken password; granting or refusing user access to the system based on verification of the user speaking a password; recognition of spoken utterances of "yes" and "no" in response to prompts by the VMS; recognition of "stop" to interrupt and stop a voice message during playback; enrollment of a spoken personal directory of names of potential message recipients; and recognition of names in the spoken personal directory. The invention uses speaker verification, speaker-independent recognition (SIR) of "yes/no", speaker-independent recognition of "stop" during message playback, and speaker-dependent recognition (SDR) of a limited vocabulary of short phrases such as a list of message recipients' names.
摘要:
The present invention is related to telecommunications, and in particular, to methods and systems for call processing. By way of example, a first call control is visually provided via a Web page in association with search results transmitted to a user computer system, wherein the user submitted to search request to a search engine. An indication is received that the user activated the first call control. A first call is placed to a telephonic address selected by the user. A second call is placed to a telephonic address associated with the first call control. Progress information related to the second call is transmitted to the user computer system in substantially real-time.
摘要:
Methods and systems are described for routing call in a wireless network environment. In one embodiment, a phone address is assigned to a subscriber and/or a subscriber's mobile telecommunications device. A call directed to the phone address is routed to a call processing system. An outbound call from the call processing system is placed to a wireless communication service provider so as to cause, at least in part, the wireless communication service provider to route the outbound call to the subscriber's mobile telecommunications device, wherein the call processing system configures call signaling parameters associated with the outbound call so that the outbound call appears to be to a phone number ported to the wireless communication service provider, and wherein the phone number has not been ported to the wireless communication service provider. The outbound call is bridged with the inbound call.
摘要:
Processes and systems for transferring communication messages, such as fax and voice messages, between a computer and a terminal are disclosed. For example, a fax message intended for a user is received at a call processing system. A voice message intended for the user is received at the call processing system. An initial portion of the fax message and the voice message are transferred to a user terminal. The user can view the initial portion of the fax message and listed in the initial portion of the voice message using the user terminal. At least a second portion of the fax message is downloaded to the user terminal in a trickle mode, and at least a second portion of the voice message is downloaded to the user terminal in a trickle mode.
摘要:
In an illustrative embodiment, methods and systems are provided for processing facsimiles. A call processing system receives a first message transmitted from a first carrier system regarding a facsimile call to a phone address. The first message includes an identifier associated with the user. The identifier is used to determine if the user is authorized to receive call processing system services. If the user is authorized, a second message is transmitted to the first carrier system, the second message indicating that the first carrier system is to connect the call to the call processing system. The call processing system is connected to the call. A facsimile is received via the call at the call processing system. Information regarding the facsimile call is provided over a network, wherein some or all of the information is displayed in a call log visually accessible by the user.
摘要:
In an illustrative embodiment, methods and systems are provided for processing facsimiles. A call processing system receives a first message transmitted from a first carrier system regarding a facsimile call to a phone address. The first message includes an identifier associated with the user. The identifier is used to determine if the user is authorized to receive call processing system services. If the user is authorized, a second message is transmitted to the first carrier system, the second message indicating that the first carrier system is to connect the call to the call processing system. The call processing system is connected to the call. A facsimile is received via the call at the call processing system. Information regarding the facsimile call is provided over a network, wherein some or all of the information is displayed in a call log visually accessible by the user.
摘要:
The present invention provides flexible call processing. In one embodiment, an inbound call from a calling party is received at a call processing system. The inbound call is intended for a called party. A determination is made that a first condition has occurred and/or is occurring. The called party's location is determined via a location based service associated with the mobile device of the called party. Based at least in part on the called party's mobile device location, a phone number stored in computer readable memory is selected. The calling party is connected to a communication device associated with the selected phone number.