Configuring, deploying, and operating applications for structured communications within observation platforms

    公开(公告)号:US11636420B2

    公开(公告)日:2023-04-25

    申请号:US17371307

    申请日:2021-07-09

    Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.

    Content distribution and data aggregation for scalability of observation platforms

    公开(公告)号:US10375133B2

    公开(公告)日:2019-08-06

    申请号:US14586797

    申请日:2014-12-30

    Abstract: Methods and systems for managing and distributing content and aggregation of data in a plurality of observation platforms are disclosed. A message is generated with content at a content distribution manager. A delivery of the message is scheduled and a plurality of specified devices are specified for delivery in a plurality of observation platforms at a designated time and/or location(s) via the content distribution manager, wherein the plurality of observation platforms are capable of receiving a signal from a first mobile device with a first characteristic that corresponds to an audible source and a second characteristic that corresponds to information indicative of a geographic position of the first mobile device and relaying the signal to a destination based on the first characteristic and/or the second characteristic. The message is delivered to the plurality of observation platforms which relays the message to the plurality of specified devices at the designated time.

    CONTENT DISTRIBUTION AND DATA AGGREGATION FOR SCALABILITY OF OBSERVATION PLATFORMS
    15.
    发明申请
    CONTENT DISTRIBUTION AND DATA AGGREGATION FOR SCALABILITY OF OBSERVATION PLATFORMS 审中-公开
    内容分发和数据聚合对观察平台的可扩展性

    公开(公告)号:US20150113098A1

    公开(公告)日:2015-04-23

    申请号:US14586797

    申请日:2014-12-30

    Abstract: Methods and systems for managing and distributing content and aggregation of data in a plurality of observation platforms are disclosed. A message is generated with content at a content distribution manager. A delivery of the message is scheduled and a plurality of specified devices are specified for delivery in a plurality of observation platforms at a designated time and/or location(s) via the content distribution manager, wherein the plurality of observation platforms are capable of receiving a signal from a first mobile device with a first characteristic that corresponds to an audible source and a second characteristic that corresponds to information indicative of a geographic position of the first mobile device and relaying the signal to a destination based on the first characteristic and/or the second characteristic. The message is delivered to the plurality of observation platforms which relays the message to the plurality of specified devices at the designated time.

    Abstract translation: 公开了用于在多个观察平台中管理和分发内容和数据聚合的方法和系统。 在内容分发管理器上生成带有内容的消息。 调度消息的传送,并且经指定的时间和/或位置通过内容分发管理器指定多个指定的设备用于在多个观察平台中传送,其中多个观察平台能够接收 具有对应于可听源的第一特性的第一移动设备的信号和对应于指示第一移动设备的地理位置的信息并基于第一特征将信号中继到目的地的第二特征和/或 第二个特点。 该消息被传递到在指定时间将消息中继到多个指定设备的多个观察平台。

    GENERATING PERFORMANCE METRICS FOR USERS WITHIN AN OBSERVATION PLATFORM ENVIRONMENT

    公开(公告)号:US20220172148A1

    公开(公告)日:2022-06-02

    申请号:US17676191

    申请日:2022-02-20

    Abstract: One or more users in an observation platform environment is provided with a communications device capable of sending a user's voice and a secondary signal containing information regarding a location or relative proximity of the communications device. An observation platform is provided and has a communications system for receiving and sending data from and to at least one of the communications devices and a computer system configured to recognize the identity of a user of the users, based on signals from the communications device; capture, from the communications device, the secondary signal and a voice message of the user; derive statistical data about employee performance of the user; store the user identity, voice message, location, and statistical data in an employee performance library associated with the user; and generate at least one performance metric entry for the user, based on the performance information, into the employee performance library.

    Observation platform for using structured communications with cloud computing

    公开(公告)号:US10536371B2

    公开(公告)日:2020-01-14

    申请号:US16286271

    申请日:2019-02-26

    Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.

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