公开(公告)号：US09729689B2

公开(公告)日：2017-08-08

申请号：US15119470

申请日：2014-02-21

申请人： GN Netcom A/S

发明人： Kim Ziersen Jakobsen ,  Per Koch Jensen ,  Ulrik Allum Rasmussen ,  Stefan Heise

IPC分类号： H04M1/00 ,  H04M1/60 ,  H04M1/725 ,  H04M3/42

CPC分类号： H04M1/60 ,  H04M1/6066 ,  H04M1/7253 ,  H04M3/42263 ,  H04M2250/02

摘要： The present invention relates to a desktop telephone system (1, 51, 61) and to a method for operating a desktop telephone system (1, 51, 61) and may advantageously be utilized in voice communication systems connected to telephone networks (7, 11, 67). The present invention provides a desktop telephone system (1, 51, 61) that can handle a number of ambiguous or complex situations that can occur in daily use of known headset systems.The desktop telephone system (1, 51, 61) comprises two or more sound interface devices (2, 3, 4, 8, 62, 63, 64) each providing a sound interface to a user during telephone conversations and two or more gateway devices (2, 3, 62, 63) each serving as a telephone gateway between a telephone network (7, 11, 67) and each sound interface device (2, 3, 4, 8, 62, 63, 64) during telephone conversations. Each gateway device (2, 3, 62, 63) provides a call announcement signal (21, 41) in response to detecting an incoming telephone call (20, 40) from a telephone network (7, 11, 67), and each sound interface device (2, 3, 4, 8, 62, 63, 64) comprises an action detector (22, 30) providing a user accept signal (23, 31) in response to detecting a predefined accept action performed by the user. At least one gateway device (2, 3, 62, 63) provides the call announcement signal (21, 41) to a wireless control network (18), and at least one sound interface device (2, 3, 4, 8, 62, 63, 64) provides the user accept signal (23, 31) to the wireless control network (18). The desktop telephone system (1, 51, 61) further comprises a control device (19, 52) adapted to receive a first call announcement signal (21, 41) and a first user accept signal (23, 31), at least one of these from the wireless control network (18), to determine a first gateway device (2, 3, 62, 63) as source of the first call announcement signal (21, 41), to determine a first sound interface device (2, 3, 4, 8, 62, 63, 64) as source of the first user accept signal (23, 31), to determine a relationship between the first call announcement signal (21, 41) and the first user accept signal (23, 31), and to cause the desktop telephone system (1, 51, 61) to establish an audio connection (15, 16, 17, 44, 47, 48) between the first gateway device (2, 3, 62, 63) and the first sound interface device (2, 3, 4, 8, 62, 63, 64) in dependence on the determined relationship.

公开(公告)号：US09716788B2

公开(公告)日：2017-07-25

申请号：US14540517

申请日：2014-11-13

申请人： Verizon Patent and Licensing Inc.

发明人： Sethumadhav Bendi ,  Amir Mayblum ,  Jerry Kupsh

IPC分类号： H04M1/56 ,  H04M15/06 ,  H04M3/42 ,  H04M3/428 ,  H04W12/06 ,  H04W4/16 ,  H04L29/06 ,  H04W12/08 ,  H04W8/26 ,  H04L29/12

CPC分类号： H04M3/4288 ,  H04L61/157 ,  H04L63/101 ,  H04L65/1006 ,  H04L65/1096 ,  H04M3/42263 ,  H04M2203/2072 ,  H04W4/16 ,  H04W8/26 ,  H04W12/06 ,  H04W12/08

摘要： To control secondary devices of a subscriber whose primary device is subscribed to a mobile network, a secondary mobile directory number (“MDN”) and secondary device identifiers are employed. After the primary device is rung, an Authentication and Call Waiting Engine receives a request from a Telephony Gateway to retrieve identifiers of any secondary devices that are linked to a primary MDN of the primary device. Next, the Authentication and Call Waiting Engine retrieves a secondary device identifier for each secondary device that is paired with the primary device by searching a secondary device identifier database with the primary MDN to find all linked secondary device identifiers. A rules database may be applied to exclude secondary device identifiers based on time of day and day of the week. The Authentication and Call Waiting Engine transmits the list of qualified secondary device identifiers to the Telephony Gateway for ringing.

公开(公告)号：US20170163801A1

公开(公告)日：2017-06-08

申请号：US15442208

申请日：2017-02-24

申请人： T-Mobile USA, Inc.

发明人： Shelby Seward ,  Robert F. Piscopo, JR.

IPC分类号： H04M3/42 ,  H04W8/22 ,  H04L29/06

CPC分类号： H04M3/42229 ,  H04L65/1006 ,  H04L65/1016 ,  H04L65/1063 ,  H04L65/1073 ,  H04M3/42263 ,  H04W8/22

摘要： When authorized, a user of a computing device, such as a smart phone, may place a communication using an originating number that is different from the number assigned to the computing device. An IMS application server that handles requests for the computing device associated with the originating number is notified when the telephone number assigned to the computing device is used by a different computing device. The notification to the IMS application server might include, but is not limited to device information, location information, and the like. After being notified of the communications terminated by other computing devices that are associated with the device number, accurate call records may be provided regarding the communications involving the originating number.

公开(公告)号：US20170134573A1

公开(公告)日：2017-05-11

申请号：US14934452

申请日：2015-11-06

申请人： Verizon Patent and Licensing Inc.

发明人： Priscilla LAU ,  Kevin LIM

IPC分类号： H04M3/42 ,  H04W4/12 ,  H04L12/58 ,  H04W4/16

CPC分类号： H04M3/42263 ,  H04L51/14 ,  H04L51/34 ,  H04L51/38 ,  H04M3/42382 ,  H04M2201/22 ,  H04W4/12 ,  H04W4/16

摘要： A device may receive an outgoing message from a primary user device associated with an originating telephone number. The originating telephone number may be associated with the primary user device and one or more associated user devices. The device may identify the one or more associated user devices that are associated with the originating telephone number. The device may generate, based on the outgoing message, one or more outgoing synchronization messages corresponding to the one or more associated user devices. The one or more outgoing synchronization messages may be used to synchronize one or more outgoing messages, corresponding to the one or more associated user devices, with the outgoing message. The device may provide the one or more outgoing synchronization messages to the one or more associated user devices to synchronize the one or more outgoing messages with the outgoing message.

公开(公告)号：US09647978B2

公开(公告)日：2017-05-09

申请号：US15080225

申请日：2016-03-24

申请人： CALLWAVE COMMUNICATIONS, LLC

发明人： Leland W. Kirchhoff ,  David S. Trandal ,  Colin Kelley ,  David J. Brahm ,  Robert F. Smith ,  David Frank Hofstatter ,  Robert A. Dolan

IPC分类号： H04M3/436 ,  H04L12/58 ,  H04M3/54 ,  H04L29/06 ,  H04M3/51 ,  H04M3/523 ,  H04M1/2745 ,  H04M3/42 ,  H04M3/56

CPC分类号： H04L51/36 ,  H04L51/043 ,  H04L65/1069 ,  H04L65/1079 ,  H04L65/1096 ,  H04M1/274516 ,  H04M3/42042 ,  H04M3/42263 ,  H04M3/436 ,  H04M3/5158 ,  H04M3/5183 ,  H04M3/5232 ,  H04M3/543 ,  H04M3/56 ,  H04M2203/2005 ,  H04M2203/2011 ,  H04M2203/651

摘要： The present invention provides flexible call processing. For example, a call processor system can receive an inbound call intended for a called party and place an outbound call to the called party. The call processing system can provide the called party with a call transfer option.

公开(公告)号：US09635067B2

公开(公告)日：2017-04-25

申请号：US14820001

申请日：2015-08-06

申请人： Contact Solutions, LLC

发明人： Michael Hibbard ,  James J. Dellostritto

IPC分类号： G06F15/16 ,  H04L29/06 ,  H04M3/51 ,  H04M3/22 ,  H04M3/42 ,  H04M3/53 ,  H04M7/00

CPC分类号： H04L65/1083 ,  H04L51/046 ,  H04L63/08 ,  H04L65/80 ,  H04L67/146 ,  H04M3/2218 ,  H04M3/42221 ,  H04M3/42263 ,  H04M3/5141 ,  H04M3/5175 ,  H04M3/5191 ,  H04M3/5307 ,  H04M7/0042 ,  H04M2203/551

摘要： A system and method for asynchronous conversation routing and tracing that allows a client and agent to connect and reconnect to one another over a discontinuous engagement. The system and method facilitate this by allowing multiple methods of communication between the client and agent, including live communications and out-of-band communications. All communications between a client and agent are tied to a client case accessible by the agent, and the client case can include context and environmental data to further assist the agent or to route a customer service call to an appropriate agent. At any time, the client or agent can send out-of-band messages to one another to advance the customer service process, or the client or agent can seek to re-establish live communication with each other. This provides the client with a consistent point of contact not easily supportable with phone based call centers where support is single-threaded.

公开(公告)号：US09628969B2

公开(公告)日：2017-04-18

申请号：US14402846

申请日：2013-05-03

申请人： Unify GmbH & Co. KG

发明人： Christian Garbin ,  Jeff McNiece

IPC分类号： H04M3/42 ,  H04W4/16 ,  H04L29/08 ,  H04W4/02 ,  H04W76/04

CPC分类号： H04W4/16 ,  H04L67/148 ,  H04M3/42263 ,  H04M3/42348 ,  H04M3/543 ,  H04M2242/30 ,  H04W4/02 ,  H04W4/80 ,  H04W64/006 ,  H04W76/14 ,  H04W76/22

摘要： In a telecommunications network, an incoming connection request to a primary (mobile) device may be terminated at a selected secondary device based on location information (WiFi connectivity, GPS location, Bluetooth connection). Similarly, a user may move an existing connection from the primary device to the secondary device, and back, by simple interaction with the primary device. A Mobile Device Application (MDA) resident in the primary device may control the termination and movement of connection requests and connections.

公开(公告)号：US20170078483A1

公开(公告)日：2017-03-16

申请号：US14854652

申请日：2015-09-15

申请人： T-Mobile USA, Inc.

发明人： Shelby Seward ,  Robert F. Piscopo, JR.

IPC分类号： H04M3/42 ,  H04W8/22 ,  H04L29/06

CPC分类号： H04M3/42229 ,  H04L65/1006 ,  H04L65/1016 ,  H04L65/1063 ,  H04L65/1073 ,  H04M3/42263 ,  H04W8/22

摘要： When authorized, a user of a computing device, such as a smart phone, may place a communication using an originating number that is different from the number assigned to the computing device. An IMS application server that handles requests for the computing device associated with the originating number is notified when the telephone number assigned to the computing device is used by a different computing device. The notification to the IMS application server might include, but is not limited to device information, location information, and the like. After being notified of the communications terminated by other computing devices that are associated with the device number, accurate call records may be provided regarding the communications involving the originating number.

摘要翻译： 当授权时，诸如智能电话的计算设备的用户可以使用与分配给计算设备的号码不同的始发号码进行通信。 当分配给计算设备的电话号码由不同的计算设备使用时，通知处理与始发号码相关联的计算设备的请求的IMS应用服务器。 对IMS应用服务器的通知可以包括但不限于设备信息，位置信息等。 在通知与设备号相关联的其他计算设备终止的通信之后，可以提供关于涉及发起号码的通信的精确呼叫记录。

公开(公告)号：US09584657B1

公开(公告)日：2017-02-28

申请号：US14854652

申请日：2015-09-15

申请人： T-Mobile USA, Inc.

发明人： Shelby Seward ,  Robert F. Piscopo, Jr.

IPC分类号： H04M3/42 ,  H04L29/06 ,  H04W8/22

CPC分类号： H04M3/42229 ,  H04L65/1006 ,  H04L65/1016 ,  H04L65/1063 ,  H04L65/1073 ,  H04M3/42263 ,  H04W8/22

摘要： When authorized, a user of a computing device, such as a smart phone, may place a communication using an originating number that is different from the number assigned to the computing device. An IMS application server that handles requests for the computing device associated with the originating number is notified when the telephone number assigned to the computing device is used by a different computing device. The notification to the IMS application server might include, but is not limited to device information, location information, and the like. After being notified of the communications terminated by other computing devices that are associated with the device number, accurate call records may be provided regarding the communications involving the originating number.

摘要翻译： 当授权时，诸如智能电话的计算设备的用户可以使用与分配给计算设备的号码不同的始发号码进行通信。 当分配给计算设备的电话号码由不同的计算设备使用时，通知处理与始发号码相关联的计算设备的请求的IMS应用服务器。 对IMS应用服务器的通知可以包括但不限于设备信息，位置信息等。 在通知与设备号相关联的其他计算设备终止的通信之后，可以提供关于涉及发起号码的通信的精确呼叫记录。

公开(公告)号：US20170048385A1

公开(公告)日：2017-02-16

申请号：US15337361

申请日：2016-10-28

申请人： Bandwidth.com, Inc.

发明人： Jared Kashimba ,  Sai Rathnam

IPC分类号： H04M3/42 ,  H04W68/00 ,  H04W76/02 ,  H04B1/3827 ,  H04W60/00

CPC分类号： H04M3/42263 ,  H04B1/3827 ,  H04M1/006 ,  H04M1/2535 ,  H04M3/436 ,  H04M3/54 ,  H04W4/80 ,  H04W76/10

摘要： The embodiments described herein are generally directed to systems and methods for intelligently structuring, handling, and enhancing communication sessions between or among communication devices including traditional telephony endpoints (e.g., phones) and non-traditional endpoints (e.g., automobiles, accessory devices, wearable accessory devices) among others. Some embodiments are particularly directed to call forwarding policies for providing the ability to make and receive telephone calls intended for a specific telephony endpoint (e.g. mobile phone, VoIP phone, POTS phone) on an accessory device using the telephony endpoint's identity (e.g., telephone number) even when the accessory device and mobile phone (or other telephony endpoint) are separated by great distances or when the mobile phone (or other telephony endpoint) is otherwise unavailable. Various embodiments described herein may enable selective implementation of the call forwarding policies.

摘要翻译： 这里描述的实施例通常涉及用于智能地构造，处理和增强包括传统电话端点（例如，电话）和非传统端点（例如，汽车，附件设备，可穿戴附件）的通信设备之间或之间的通信会话的系统和方法 设备）等。 一些实施例特别涉及呼叫转移策略，用于提供使用电话端点的身份（例如，电话号码）来为附件设备上的特定电话端点（例如，移动电话，VoIP电话，POTS电话）拨打和接收电话呼叫的能力 ）即使附件设备和移动电话（或其他电话端点）被隔开很远的距离，或者当移动电话（或其他电话端点）不可用时）。 本文描述的各种实施例可以实现呼叫转移策略的选择性实现。