System and method for connecting a user to business services
    22.
    发明授权
    System and method for connecting a user to business services 有权
    将用户连接到业务服务的系统和方法

    公开(公告)号:US09456068B2

    公开(公告)日:2016-09-27

    申请号:US12717888

    申请日:2010-03-04

    IPC分类号: H04M1/247 H04M3/493 H04M1/253

    摘要: A system and method for connecting a user to business services monitors all attempts by the user to place outgoing telephone calls. When a user is attempting to place a call to a business, the system checks to see if the business has created a voice application that could be performed for the user. If so, the business' voice application is performed for the user on the user's local device, instead of connecting the user to the business' customer service line. If no voice application is available for the user, then the system connects the user to the business' customer service line, either through a telephone network, or through a data network connection.

    摘要翻译: 用于将用户连接到商业服务的系统和方法监视用户拨出电话呼叫的所有尝试。 当用户尝试向业务发出呼叫时,系统将检查业务是否创建了可以为用户执行的语音应用程序。 如果是这样,则在用户的本地设备上为用户执行业务语音应用,而不是将用户连接到业务的客户服务线。 如果用户没有可用的语音应用程序,则系统通过电话网络或通过数据网络连接将用户连接到业务的客户服务线路。

    SYSTEM AND METHOD FOR INTERACTING WITH A USER VIA A VARIABLE VOLUME AND VARIABLE TONE AUDIO PROMPT
    24.
    发明申请
    SYSTEM AND METHOD FOR INTERACTING WITH A USER VIA A VARIABLE VOLUME AND VARIABLE TONE AUDIO PROMPT 有权
    通过可变音量和可变音频音频提示与用户交互的系统和方法

    公开(公告)号:US20100158219A1

    公开(公告)日:2010-06-24

    申请号:US12717897

    申请日:2010-03-04

    IPC分类号: H04M11/00

    摘要: A system plays audio prompts to a user as part of a voice application. If the user begins to provide input in response to the audio prompt before the audio prompt is finished playing, the volume of the audio prompt is reduced, but the audio prompt continues to play. If the user finishes providing his input and the system is able to interpret the input before the audio prompt finishes, the audio prompt will halt and the system will take further action in accordance with the user's input. If the user finishes providing his input while the audio prompt is still playing, and the system is unable to interpret the input, the volume of the audio prompt will increase back to the original volume level until either the audio prompt finishes playing, or the user again begins to provide input.

    摘要翻译: 系统作为语音应用程序的一部分向用户播放音频提示。 如果用户在音频提示完成播放之前开始提供响应音频提示的输入,则音频提示音的音量减小,但音频提示继续播放。 如果用户完成提供其输入,并且系统能够在音频提示完成之前解释输入,则音频提示将停止,并且系统将根据用户的输入采取进一步的动作。 如果用户在音频提示仍在播放时完成提供输入,并且系统无法解释输入,则音频提示音的音量将增加到原始音量,直到音频提示完成播放,或者用户 再次开始提供输入。

    SYSTEM AND METHOD FOR ANNOUNCING AND ROUTING INCOMING TELEPHONE CALLS USING A DISTRIBUTED VOICE APPLICATION EXECUTION SYSTEM ARCHITECTURE
    25.
    发明申请
    SYSTEM AND METHOD FOR ANNOUNCING AND ROUTING INCOMING TELEPHONE CALLS USING A DISTRIBUTED VOICE APPLICATION EXECUTION SYSTEM ARCHITECTURE 有权
    使用分布式语音应用程序执行系统架构通知和路由电话呼叫的系统和方法

    公开(公告)号:US20100158215A1

    公开(公告)日:2010-06-24

    申请号:US12717839

    申请日:2010-03-04

    IPC分类号: H04M11/00

    摘要: A system and method for announcing and handling incoming telephone calls utilizes a distributed processing architecture. The distributed processing architecture makes use of local devices that can be located at various different locations where the user is often located. For instance, local devices could be at a user's home, a user's office and/or on a user's mobile device. The local devices are linked such than when there is an incoming telephone call directed to any one of multiple telephone numbers associated with the user, an announcement of the incoming call is provided at all of the user's locations. The user is also able to specify how the incoming call is to be handled on a call-by-call basis. The user may also be able to specify default call handling instructions so that an incoming telephone call directed to one of the user's telephone numbers is received by a device normally associated with a different one of the user's telephone numbers. The system allows the user to selectively forward incoming telephone calls to another specified number on a call-by-call basis.

    摘要翻译: 用于通知和处理传入电话呼叫的系统和方法利用分布式处理架构。 分布式处理架构使用可以位于用户经常位于的各种不同位置的本地设备。 例如,本地设备可以在用户的​​家庭,用户的办公室和/或用户的移动设备上。 本地设备被链接,例如当有与定向到与用户相关联的多个电话号码中的任何一个的呼入电话呼叫时,在所有用户的位置处提供来电的通知。 用户还可以指定如何在逐个呼叫的基础上处理来电。 用户还可能能够指定默认的呼叫处理指令,使得指向用户的电话号码之一的呼入电话通常被通常与用户的电话号码中的不同用户相关联的设备接收。 该系统允许用户在逐个呼叫的基础上选择性地将传入的电话呼叫转发到另一个指定的号码。

    System, method and device for docking station for communication device
    26.
    发明申请
    System, method and device for docking station for communication device 审中-公开
    用于通信设备对接站的系统,方法和设备

    公开(公告)号:US20090059907A1

    公开(公告)日:2009-03-05

    申请号:US11896139

    申请日:2007-08-30

    IPC分类号: H04L12/66

    CPC分类号: H04L65/1036 H04L65/1069

    摘要: A docking station provides fixed mobile convergence and includes a docking interface for a communication unit, a transceiver for a fixed packet network, and/or a telephone interface to a public switched telephone network (PSTN) telephone. The method includes detecting if the communication unit, fixed packet network, and/or PSTN telephone is connected. If the fixed packet network is available and the communication unit connected, a connection is established between the two in response to a call initiated/received at the communication unit; packets are transferred so that calls on the communication unit are conducted over the fixed packet network. If the PSTN telephone and the communication unit are connected, a connection is established between the two in response to a call initiated at the PSTN telephone or received at the communication unit; protocols are interworked to permit calls placed/received on the PSTN telephone to be conducted over the cellular network.

    摘要翻译: 对接站提供固定的移动融合,并且包括用于通信单元的对接接口,用于固定分组网络的收发机和/或到公共交换电话网(PSTN)电话的电话接口。 该方法包括检测通信单元,固定分组网络和/或PSTN电话是否连接。 如果固定分组网络可用并且通信单元连接,则响应于在通信单元发起/接收的呼叫,在两者之间建立连接; 传送分组,使得通信单元上的呼叫通过固定分组网络进行。 如果PSTN电话和通信单元连接,则响应于在PSTN电话发起的呼叫或在通信单元处接收到的呼叫,建立两者之间的连接; 协议互通,以允许在PSTN电话上放置/接收的呼叫通过蜂窝网络进行。

    Multi-function telephone
    27.
    发明授权
    Multi-function telephone 有权
    多功能电话

    公开(公告)号:US07496360B2

    公开(公告)日:2009-02-24

    申请号:US10789036

    申请日:2004-02-27

    IPC分类号: H04Q7/20

    摘要: A wireless mobile telephone for connecting to multiple networks that includes a cellular module for routing calls through a cellular telephone network, a wireless network module, operably connected to the cellular module, for routing calls on a wireless local area network (WLAN). The mobile telephone provides simultaneous connectivity to a cellular network and a WLAN and automatically detects and configures the mobile telephone to the WLAN when the mobile telephone enters a WLAN broadcast area using pre-programmed operating profiles for each different WLAN.

    摘要翻译: 一种用于连接到多个网络的无线移动电话,所述多个网络包括用于通过蜂窝电话网络路由呼叫的蜂窝模块,可操作地连接到蜂窝模块的无线网络模块,用于在无线局域网(WLAN)上路由呼叫。 移动电话提供与蜂窝网络和WLAN的同时连接,并且当移动电话使用针对每个不同WLAN的预编程操作简档进入WLAN广播区域时,自动检测和配置移动电话到WLAN。

    Method, system and apparatus for providing rules-based restriction of incoming calls
    28.
    发明申请
    Method, system and apparatus for providing rules-based restriction of incoming calls 审中-公开
    用于提供基于规则的来电限制的方法,系统和装置

    公开(公告)号:US20080240081A1

    公开(公告)日:2008-10-02

    申请号:US11730218

    申请日:2007-03-30

    申请人: Manoj Sindhwani

    发明人: Manoj Sindhwani

    IPC分类号: H04J11/00

    CPC分类号: H04M3/436 H04M3/4211

    摘要: In a method, system and apparatus for providing rules-based restriction of incoming calls, a network entity such as a call manager receives a call request from a caller to setup a call to the client. The call manager includes a database including a client profile for the client, the client profile including identification data for the client and one or more client-defined conditions for accepting calls. The call manager also includes a processor coupled to the database that is configured to: query the database to obtain the client profile for the client in response to the call request received from the caller; determine if the call request from the caller satisfies the one or more client-defined conditions; and reject the call request if the call request is determined not to satisfy the one or more client-defined conditions.

    摘要翻译: 在用于提供呼入呼叫的基于规则的限制的方法,系统和装置中,诸如呼叫管理器的网络实体从呼叫者接收到建立对客户端的呼叫的呼叫请求。 呼叫管理器包括数据库,该数据库包括客户端的客户端配置文件,客户端配置文件包括客户端的标识数据和用于接受呼叫的一个或多个客户端定义的条件。 呼叫管理器还包括耦合到数据库的处理器,其被配置为:响应于从呼叫者接收到的呼叫请求,查询数据库以获得客户端的客户端配置文件; 确定来自呼叫者的呼叫请求是否满足一个或多个客户端定义的条件; 并且如果确定呼叫请求不满足一个或多个客户端定义的条件,则拒绝该呼叫请求。

    Minimizing handoffs and handoff times in wireless local area networks
    29.
    发明授权
    Minimizing handoffs and handoff times in wireless local area networks 有权
    在无线局域网中最大限度地减少切换和切换时间

    公开(公告)号:US07397779B2

    公开(公告)日:2008-07-08

    申请号:US10951974

    申请日:2004-09-28

    IPC分类号: H04Q7/00

    CPC分类号: H04W36/245 H04W84/12

    摘要: A method for reducing the number of channels that are scanned during a handoff situation for a wireless endpoint station in a wireless local area network (WLAN), such as an IEEE 802.11 network, by tracking past user movements within the WLAN. A suitable sequence of channels to be scanned is generated so that reduce the number of handoffs are reduced and the average time during a handoff is reduced. To reduce handoffs and handoff latencies, the principle of locality (user movement patterns tend to be repetitive) is used. By tracking the past handoffs, future handoffs are predicted.

    摘要翻译: 一种用于通过跟踪WLAN内的过去的用户移动来减少无线局域网(WLAN)(诸如IEEE 802.11网络)中的无线端点站在切换情况期间扫描的信道数量的方法。 产生要被扫描的合适的信道序列,从而减少切换次数减少,并且减少切换期间的平均时间。 为了减少切换和切换延迟,使用局部性原则(用户移动模式往往是重复的)。 通过跟踪过去的切换,预测未来的切换。

    SYSTEM AND METHOD FOR PROVIDING CONFIGURATION INFORMATION TO A FIXED COMMUNICATION DEVICE
    30.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING CONFIGURATION INFORMATION TO A FIXED COMMUNICATION DEVICE 审中-公开
    用于向固定通信设备提供配置信息的系统和方法

    公开(公告)号:US20080159505A1

    公开(公告)日:2008-07-03

    申请号:US11962498

    申请日:2007-12-21

    IPC分类号: H04M3/42

    摘要: A gateway includes a transceiver operable to transmit and receive communications to a fixed communication device; and a processor cooperatively operable with the transceiver. The processor is configured to facilitate establishing an FXS/FXO connection to the fixed communication device; detecting a configuration query received via the transceiver from the fixed communication device, the configuration query indicating a network infrastructure device for which configuration information is requested; obtaining configuration information corresponding to the network infrastructure device; providing a message with the configuration information inserted therein; and transmitting the message to the fixed communication device via the transceiver.

    摘要翻译: 网关包括可操作以发送和接收与固定通信设备的通信的收发器; 以及与收发器协同工作的处理器。 处理器被配置为便于建立到固定通信设备的FX​​S / FXO连接; 检测经由所述收发器从所述固定通信设备接收的配置查询,所述配置查询指示要求配置信息的网络基础设施设备; 获取对应于所述网络基础设施设备的配置信息; 提供其中插入有配置信息的消息; 以及经由所述收发机将所述消息发送到所述固定通信设备。