Managing held telephone calls at the call-forwarding system
    21.
    发明申请
    Managing held telephone calls at the call-forwarding system 有权
    在呼叫转移系统中管理电话

    公开(公告)号:US20070041559A1

    公开(公告)日:2007-02-22

    申请号:US11201556

    申请日:2005-08-11

    Abstract: A method and an apparatus are disclosed that manage the held calls for an off-premises terminal at the system that extends calls to the terminal, such as a private branch exchange or other type of data-processing system, instead of at the system that is receiving the extended calls, such as a mobile switching center at which a cell phone is registered. The disclosed technique is based on the observation that the extending system knows of an incoming call to an off-premises terminal before the receiving system. As a result, the extending system can advantageously select the calls that it holds versus the calls that it sends to the receiving system. The extending system can control the routing costs and provide a consistent look-and-feel of call control to the off-premises terminal user.

    Abstract translation: 公开了一种方法和装置,其管理在系统处的外部终端的持续呼叫,该系统将诸如专用小交换机或其他类型的数据处理系统的终端的呼叫扩展到系统,而不是在系统 接收扩展呼叫,例如手机登记的移动交换中心。 所公开的技术基于在接收系统之前扩展系统知道到外部终端的呼入的观察。 结果,扩展系统可以有利地选择它所持有的呼叫与其发送到接收系统的呼叫。 扩展系统可以控制路由成本,并为外部终端用户提供一致的呼叫控制外观。

    PUSHING IDENTITY INFORMATION
    23.
    发明申请
    PUSHING IDENTITY INFORMATION 有权
    推送身份信息

    公开(公告)号:US20110047245A1

    公开(公告)日:2011-02-24

    申请号:US12838225

    申请日:2010-07-16

    CPC classification number: H04M1/2535 H04M1/576

    Abstract: A system allows a user to send alias information or receive alias information during a communication between two communication devices. Alias information is identity information for a user that identifies the user on a social media site or network (e.g., Facebook, Twitter, LinkedIn, etc.). The alias information can be stored in a contacts program or other data store. During a web-based telephone call between two IP-enabled phones, the alias information may be retrieved. The alias information can then be sent to the other IP-enabled phone or to another device associated with the calling party. In response to receiving the alias information, the calling party can automatically retrieve information associated with the called party and the alias from one or more social media sites.

    Abstract translation: 系统允许用户在两​​个通信设备之间的通信期间发送别名信息或接收别名信息。 别名信息是用于识别社交媒体网站或网络(例如,Facebook,Twitter,LinkedIn等)上的用户的用户的身份信息。 别名信息可以存储在联系人程序或其他数据存储中。 在两个启用IP的电话之间的基于Web的电话呼叫中,可以检索别名信息。 然后可以将别名信息发送到其他启用IP的电话或发送到与主叫方相关联的其他设备。 响应于接收到别名信息,呼叫方可以自动地从一个或多个社交媒体站点检索与被叫方相关联的信息和别名。

    SOCIAL NETWORK VIRTUAL PRIVATE NETWORK
    24.
    发明申请
    SOCIAL NETWORK VIRTUAL PRIVATE NETWORK 有权
    社交网络虚拟私有网络

    公开(公告)号:US20110047229A1

    公开(公告)日:2011-02-24

    申请号:US12837207

    申请日:2010-07-15

    Abstract: A system and method create an interconnection among users of different social networks. Each user can provide information about the social networks they use (e.g., username, passwords, etc.). An application may register with the social network and can inter-dispose the application between the user and the social network. Then, the system can interconnect the users into a “virtual private network” (VPN) where communications between the users and the social networks can be replicated to other social networks for the other users. As such, different users using different social networks can communicate.

    Abstract translation: 系统和方法在不同社交网络的用户之间建立互连。 每个用户可以提供关于他们使用的社交网络的信息(例如,用户名,密码等)。 应用程序可以向社交网络注册,并且可以将用户和社交网络之间的应用互相配置。 然后,系统可以将用户互连到“虚拟专用网络”(VPN),用户和社交网络之间的通信可以复制到其他用户的其他社交网络。 因此,使用不同社交网络的不同用户可以进行通信。

    MULTIPLE USER IDENTITY AND BRIDGE APPEARANCE
    25.
    发明申请
    MULTIPLE USER IDENTITY AND BRIDGE APPEARANCE 审中-公开
    多用户身份和桥梁外观

    公开(公告)号:US20110044444A1

    公开(公告)日:2011-02-24

    申请号:US12837312

    申请日:2010-07-15

    Inventor: Sandra ABRAMSON

    Abstract: A call control system is provided that can determine the location of a person. From the location of the person, the call control system can temporarily associate a different phone with the person. A bridge appearance may then be changed to include the temporary association such that calls from the different phone show the person as a party to the call. Further, a routing algorithm for routing calls to phones within an enterprise may then be temporarily modified to route calls to the different phone for the person. Thus, a person may travel through the facilities of the enterprise and have important calls routed to the person wherever they may be.

    Abstract translation: 提供了可以确定人的位置的呼叫控制系统。 从该人的位置,呼叫控制系统可以暂时将不同的电话与该人联系起来。 然后可以改变桥梁外观以包括临时关联,使得来自不同手机的呼叫将该人显示为该呼叫的一方。 此外,用于将呼叫路由到企业内的电话的路由算法然后可以被临时修改以将呼叫路由到该人的不同电话。 因此,一个人可以通过企业的设施,并且有重要的通话路由到任何人,无论他们在哪里。

    Private branch exchange with remote access to features
    26.
    发明申请
    Private branch exchange with remote access to features 审中-公开
    私人分支机构与远程访问功能交换

    公开(公告)号:US20060159246A1

    公开(公告)日:2006-07-20

    申请号:US11036553

    申请日:2005-01-14

    Abstract: An apparatus and methods are disclosed that enable a user to access a telecommunications feature of a private branch exchange (e.g., call forwarding, automatic callback, etc.) by calling, from an off-premises telecommunications terminal, a telephone number that routes to the private branch exchange and that corresponds to the feature. When the telephone number is called, the corresponding telecommunications feature is activated or deactivated, as appropriate. For example, calling “555-1111” from might activate automatic callback, and calling “555-2222” might deactivate automatic callback.

    Abstract translation: 公开了一种装置和方法,其使得用户能够通过从室外电信终端呼叫到路由到的电话号码来访问专用小交换机的电信功能(例如,呼叫转移,自动回叫等) 专用分支交换,对应于该功能。 当电话号码被呼叫时,相应的电信功能被适当地激活或去激活。 例如,调用“555-1111”可能会激活自动回拨,并且调用“555-2222”可能会禁用自动回调。

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