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公开(公告)号：US09781187B2
公开(公告)日：2017-10-03
申请号：US13624921
申请日：2012-09-22
Applicant: Avaya Inc.
Inventor： John Meiners , William T. Walker , Kurt Haserodt
CPC classification number: H04L67/02 , G06F21/6209 , G06F2221/2117 , G06F2221/2145 , G06F2221/2149 , H04L63/102 , H04L67/34
Abstract: Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to communication services that can be downloaded to upgrade a communication system. The downloadable pluggable services may include a number of component parts that can be distributed among various servers in the communication system being upgraded along with instructions that enable the component parts to instruct each server in the communication system to operate in a coordinated fashion so as to provide the downloaded service.
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公开(公告)号：US09602634B2
公开(公告)日：2017-03-21
申请号：US13626066
申请日：2012-09-25
Applicant: Avaya Inc.
Inventor： Harsh V. Mendiratta , Gordon R. Brunson , Kurt Haserodt , Raji Chinnappa , Dale Worley
CPC classification number: H04L69/22 , H04L65/1006 , H04L65/1069 , H04L65/1093 , H04L65/403 , H04L67/146
Abstract: Systems and methods are described for creating and managing Global Session Identifiers (GSIDs) for communication sessions. GSIDs provide a way to globally identify communication sessions including those communication sessions that have experienced one or more topology changes. The GSID may be considered a header itself or a value within a header and information contained within a GSID can be used to trace backwards through time to find the session segments that led up to (or exist concurrently to) a currently signaled session.
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公开(公告)号：US20160034322A1
公开(公告)日：2016-02-04
申请号：US14450771
申请日：2014-08-04
Applicant: Avaya Inc.
Inventor： Robert E. Braudes , Kurt Haserodt , Robert J. Favero
CPC classification number: H04L67/02 , G06Q10/10 , H04L12/2803 , H04L12/4625 , H04L65/1096 , H04L65/403 , H04L65/605
Abstract: A collaboration environment provides a generic event distributing framework that can distribute both synchronous and asynchronous events. The distributed events may be pre-defined or dynamically defined. Further, the framework can support multiple data formats for the event payload. The collaboration environment relies on two separate APIs to separate event producers from event consumers.
Abstract translation: 协作环境提供可以分发同步和异步事件的通用事件分发框架。 分布式事件可以是预定义的或动态定义的。 此外，框架可以支持事件有效载荷的多种数据格式。 协作环境依赖于两个独立的API来将事件生成器与事件消费者分开。
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公开(公告)号：US20140093060A1
公开(公告)日：2014-04-03
申请号：US13630819
申请日：2012-09-28
Applicant: AVAYA INC.
Inventor： Joel M. Ezell , Kurt Haserodt , William T. Walker
IPC: H04M7/00
CPC classification number: G06F17/30 , H04M3/42314 , H04M7/00 , H04M7/0075 , H04M2203/15
Abstract: Methods, devices, and systems are provided such that enterprise network administrators may create and display a dial plan management arrangement using enterprise canonical format and number normalization and friendly display tables. A solution is provided for creating and managing call routing simply and graphically using enterprise canonical format rather than through a legacy routing scheme using of a series of tables with no graphic depiction and multiple formats. By using a single format with a graphical representation when administering dial planning, implementation and management are significantly simpler and more efficient.
Abstract translation: 提供方法，设备和系统，使得企业网络管理员可以使用企业规范格式和数字规范化和友好的显示表来创建和显示拨号计划管理布置。 提供了一种解决方案，用于简单和图形地使用企业规范格式创建和管理呼叫路由，而不是通过使用一系列没有图形描述和多种格式的表的传统路由方案。 通过在管理拨号规划时使用具有图形表示的单一格式，实施和管理将显着简化和高效。
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公开(公告)号：US20140090020A1
公开(公告)日：2014-03-27
申请号：US13624921
申请日：2012-09-22
Applicant: AVAYA INC.
Inventor： John Meiners , William T. Walker , Kurt Haserodt
IPC: G06F21/00
CPC classification number: H04L67/02 , G06F21/6209 , G06F2221/2117 , G06F2221/2145 , G06F2221/2149 , H04L63/102 , H04L67/34
Abstract: Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to communication services that can be downloaded to upgrade a communication system. The downloadable pluggable services may include a number of component parts that can be distributed among various servers in the communication system being upgraded along with instructions that enable the component parts to instruct each server in the communication system to operate in a coordinated fashion so as to provide the downloaded service.
Abstract translation: 描述了可下载的可插拔服务及其分发方法。 可下载的可插拔服务可以对应于可以下载以升级通信系统的通信服务。 可下载的可插拔服务可以包括可以在正在升级的通信系统中的各种服务器之间分配的多个组件，以及使组件能够指示通信系统中的每个服务器以协调的方式操作的指令，以便提供 下载的服务。
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Patent Agency Ranking
公开(公告)号：US20140089457A1
公开(公告)日：2014-03-27
申请号：US13624925
申请日：2012-09-22
Applicant: AVAYA INC.
Inventor： Thorsten Ohrstrom-Sandgren , Kurt Haserodt , William T. Walker
IPC: G06F15/16
CPC classification number: H04W4/50 , G06F8/65 , H04L41/5054 , H04M1/72563 , H04W4/60
Abstract: Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to communication services that can be downloaded to upgrade a communication system. The downloadable pluggable services may include a number of component parts that can be distributed among various servers in the communication system being upgraded along with instructions that enable the component parts to instruct each server in the communication system to operate in a coordinated fashion so as to provide the downloaded service.
Abstract translation: 描述了可下载的可插拔服务及其分发方法。 可下载的可插拔服务可以对应于可以下载以升级通信系统的通信服务。 可下载的可插拔服务可以包括可以分发在正在升级的通信系统中的各种服务器之间的许多组件，以及使组件能够指示通信系统中的每个服务器以协调的方式操作的指令，以便提供 下载的服务。
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公开(公告)号：US20200310778A1
公开(公告)日：2020-10-01
申请号：US16366508
申请日：2019-03-27
Applicant: Avaya Inc.
Inventor： Kurt Haserodt
Abstract: An availability of a software upgrade is determined for a software product. A software upgrade may be a new version of the software product, a service pack, a security patch, etc. A system of a customer is identified that has been installed with the software product. For example, a server of the customer is identified. One or more customer upgrade requirements are identified. For example, a cost of the customer upgrade is identified. The one or more customer upgrade requirements are based on one or more product attributes associated with the software upgrade. A product attribute may be a type of upgrade, such, as a service pack upgrade. If it is determined that the one or more customer upgrade requirements have been met, the software upgrade to the software product is downloaded to the system.
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公开(公告)号：US10560551B2
公开(公告)日：2020-02-11
申请号：US15815333
申请日：2017-11-16
Applicant: Avaya Inc.
Inventor： Kurt Haserodt , William T. Walker , John Meiners , Renee Krahn , Donald E. Gillespie
IPC: G06F15/173 , H04L29/08 , G06F8/60 , G06F8/65
Abstract: Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to communication services that can be downloaded to upgrade a communication system. The downloadable pluggable services may include a number of component parts that can be distributed among various servers in the communication system being upgraded along with instructions that enable the component parts to instruct each server in the communication system to operate in a coordinated fashion so as to provide the downloaded service.
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公开(公告)号：US20190199595A1
公开(公告)日：2019-06-27
申请号：US15851940
申请日：2017-12-22
Applicant: Avaya Inc.
Inventor： Robert E. Braudes , Amit Mishra , Kurt Haserodt
IPC: H04L12/24
CPC classification number: H04L41/12 , H04L41/0816 , H04L41/0863
Abstract: Configuring a network topology can be a resource-intensive task. Services that may be “snapped-in” to a particular network often require physical alternations to the topology of the network. The topology may be remotely altered by providing an override datum to a configuration device such that a seed value for a datum is replaced and, as a result, the topology of the network altered to provide a particular service. As a benefit, one or more networks may have their physical topology remotely reconfigured with a single alteration of a datum.
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公开(公告)号：US20190190986A1
公开(公告)日：2019-06-20
申请号：US15847211
申请日：2017-12-19
Applicant: Avaya Inc.
Inventor： Amit Mishra , Matt Williamson , Joel Ezell , Kurt Haserodt
IPC: H04L29/08
CPC classification number: H04L67/1004 , H04L67/02 , H04L67/26 , H04L67/2842
Abstract: A plurality of long poll HTTP GET requests are received from a plurality of clustered applications. The plurality of long poll HTTP GET requests comprises a plurality of identifiers for the plurality of clustered applications. A plurality of event queues are created for the plurality of clustered applications based on the plurality of identifiers. A plurality of events are added to the plurality of event queues based on a plurality of communication sessions. For example, multiple events can be added to the plurality of event queues based on a plurality of incoming calls. A plurality of responses are sent based to the plurality of long poll HTTP GET requests. The plurality of responses includes the plurality of events. This process allows for identification of a corresponding clustered application that is managing a communication session.
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