Method and apparatus for progressively selecting features from a large feature space in statistical modeling
    21.
    发明申请
    Method and apparatus for progressively selecting features from a large feature space in statistical modeling 有权
    在统计建模中从大特征空间逐步选择特征的方法和装置

    公开(公告)号:US20080004865A1

    公开(公告)日:2008-01-03

    申请号:US11478990

    申请日:2006-06-30

    IPC分类号: G06F17/27

    摘要: Embodiments of a progressive feature selection method that selects features in multiple rounds are described. In one embodiment, the progressive feature selection method splits the feature space into tractable sub-spaces such that a feature selection algorithm can be performed on each sub-space. In a merge-split operation, the subset of features that the feature selection algorithm selects from the different sub-spaces are merged into subsequent sets of features. Instead of re-generating the mapping table for each subsequent set from scratch, a new mapping table from the previous round's tables is created by collecting those entries that correspond to the selected features. The feature selection method is then performed again on each of the subsequent feature sets and new features are selected from each of these feature sets. This feature selection-merge-split process is repeated on successively smaller numbers of feature sets until a single final set of features is selected.

    摘要翻译: 描述了选择多个轮中的特征的渐进特征选择方法的实施例。 在一个实施例中,逐行特征选择方法将特征空间分解成易处理的子空间,使得可以对每个子空间执行特征选择算法。 在合并分割操作中,特征选择算法从不同子空间中选择的特征子集被合并到随后的特征集中。 不是从头重新生成每个后续集合的映射表,而是通过收集与所选特征相对应的条目来创建来自前一轮的表的新映射表。 然后在每个后续特征集上再次执行特征选择方法,并且从这些特征集中的每一个中选择新特征。 在连续较小数量的特征集上重复该特征选择合并分割处理,直到选择单个最终特征集。

    System and Method for Interacting with Live Agents in an Automated Call Center
    22.
    发明申请
    System and Method for Interacting with Live Agents in an Automated Call Center 有权
    在自动呼叫中心与实时代理交互的系统和方法

    公开(公告)号:US20100124325A1

    公开(公告)日:2010-05-20

    申请号:US12274258

    申请日:2008-11-19

    IPC分类号: H04M3/00 G10L15/04

    摘要: Embodiments of an interface system that enables a call center agent to access and intervene in an interaction between an automated call center system and a caller whenever necessary for complex application tasks is described. The system includes a user interface that presents the agent with one or more categories of information, including the conversation flow, obtained semantic information, the recognized utterances, and access to the utterance waveforms. This information is cross-linked and attached with a confidence level for better access and navigation within the dialog system for the generation of appropriate responses to the caller.

    摘要翻译: 描述了使得呼叫中心代理能够访问并介入自动呼叫中心系统和呼叫者之间的交互的接口系统的实施例,以便在需要复杂的应用任务时。 该系统包括用户界面,其向代理呈现一个或多个类别的信息,包括会话流,获得的语义信息,识别的话语和对话音波形的访问。 该信息是交叉链接的,并附有置信水平,以便在对话系统内更好地访问和导航以产生对呼叫者的适当响应。

    Automatic Generation of Interactive Systems From a Formalized Description Language
    23.
    发明申请
    Automatic Generation of Interactive Systems From a Formalized Description Language 有权
    从形式化描述语言自动生成交互式系统

    公开(公告)号:US20090119586A1

    公开(公告)日:2009-05-07

    申请号:US11936644

    申请日:2007-11-07

    IPC分类号: G06F3/048

    CPC分类号: G06F8/30 G06Q10/06

    摘要: Systems and methods are described that automatically generate interactive systems configured for collecting dialog data of human-machine interactions in dialog systems. The systems and methods comprise receiving a task flow that describes operations of a dialog system. A formal description of the task flow is generated, and an interactive system comprising a graphical user interface (GUI) is automatically generated from the formal description. The GUI consists of templates for control of the dialog system and real-time collection and annotating of dialog data during a live dialog between only the dialog system and callers to the dialog system. The dialog data consists of data of the live dialog.

    摘要翻译: 描述了系统和方法,其自动生成配置用于在对话系统中收集人机交互的对话数据的交互式系统。 系统和方法包括接收描述对话系统的操作的任务流。 生成任务流程的形式描述,并且从形式描述中自动生成包括图形用户界面(GUI)的交互式系统。 GUI包括用于控制对话系统的模板以及仅在对话系统和对话系统的呼叫者之间的实时对话期间对话数据的实时收集和注释。 对话数据由实时对话框的数据组成。

    Switching Functionality To Control Real-Time Switching Of Modules Of A Dialog System
    24.
    发明申请
    Switching Functionality To Control Real-Time Switching Of Modules Of A Dialog System 有权
    切换功能来控制对话系统模块的实时切换

    公开(公告)号:US20090119104A1

    公开(公告)日:2009-05-07

    申请号:US11936658

    申请日:2007-11-07

    IPC分类号: G10L15/06

    CPC分类号: G10L15/22 H04M3/10 H04M3/493

    摘要: Systems and methods are described that automatically control modules of dialog systems. The systems and methods include a dialog module that receives and processes utterances from a speaker and outputs data used to generate synthetic speech outputs as responses to the utterances. A controller is coupled to the dialog module, and the controller detects an abnormal output of the dialog module when the dialog module is processing in an automatic mode. The controller comprises a mode control for an agent to control the dialog module by correcting the abnormal output and transferring a corrected output to a downstream dialog module that follows, in a processing path, the dialog module. The corrected output is used in further processing the utterances.

    摘要翻译: 描述了自动控制对话系统模块的系统和方法。 系统和方法包括对话模块,其接收和处理来自扬声器的话语,并输出用于产生合成语音输出的数据作为对话语的响应。 控制器耦合到对话模块,当对话模块以自动模式进行处理时,控制器检测对话模块的异常输出。 控制器包括用于通过校正异常输出并将修正后的输出传送到在处理路径中跟随在对话模块中的下游对话模块来控制对话模块的代理的模式控制。 校正输出用于进一步处理话语。

    System and method for multi-modal input synchronization and disambiguation
    26.
    发明授权
    System and method for multi-modal input synchronization and disambiguation 有权
    多模式输入同步和消歧的系统和方法

    公开(公告)号:US09123341B2

    公开(公告)日:2015-09-01

    申请号:US12406661

    申请日:2009-03-18

    摘要: Embodiments of a dialog system that utilizes a multi-modal input interface for recognizing user input in human-machine interaction (HMI) systems are described. Embodiments include a component that receives user input from a plurality of different user input mechanisms (multi-modal input) and performs certain synchronization and disambiguation processes. The multi-modal input components synchronizes and integrates the information obtained from different modalities, disambiguates the input, and recovers from any errors that might be produced with respect to any of the user inputs. Such a system effectively addresses any ambiguity associated with the user input and corrects for errors in the human-machine interaction.

    摘要翻译: 描述了利用用于识别人机交互(HMI)系统中的用户输入的多模式输入接口的对话系统的实施例。 实施例包括从多个不同的用户输入机制(多模态输入)接收用户输入并执行某些同步和消歧过程的组件。 多模式输入组件同步并整合从不同模态获得的信息,消除输入的歧义,并从任何可能产生的任何用户输入的错误中恢复。 这样的系统有效地解决了与用户输入相关联的任何歧义,并纠正了人机交互中的错误。

    Method and system for computing or determining confidence scores for parse trees at all levels
    28.
    发明授权
    Method and system for computing or determining confidence scores for parse trees at all levels 有权
    用于计算或确定所有级别的解析树的置信度分数的方法和系统

    公开(公告)号:US08639509B2

    公开(公告)日:2014-01-28

    申请号:US11881464

    申请日:2007-07-27

    CPC分类号: G10L15/1822 G10L15/193

    摘要: In a confidence computing method and system, a processor may interpret speech signals as a text string or directly receive a text string as input, generate a syntactical parse tree representing the interpreted string and including a plurality of sub-trees which each represents a corresponding section of the interpreted text string, determine for each sub-tree whether the sub-tree is accurate, obtain replacement speech signals for each sub-tree determined to be inaccurate, and provide output based on corresponding text string sections of at least one sub-tree determined to be accurate.

    摘要翻译: 在置信计算方法和系统中,处理器可以将语音信号解释为文本串,或者直接接收文本串作为输入,生成表示解释字符串的语法解析树,并且包括多个子树,每个子树表示对应的部分 为每个子树确定子树是否准确,获得确定为不准确的每个子树的替换语音信号,并且基于至少一个子树的相应文本串部分提供输出 确定准确。

    System and method for generating data for complex statistical modeling for use in dialog systems
    29.
    发明授权
    System and method for generating data for complex statistical modeling for use in dialog systems 有权
    用于生成用于对话系统的复杂统计建模数据的系统和方法

    公开(公告)号:US08401855B2

    公开(公告)日:2013-03-19

    申请号:US12367131

    申请日:2009-02-06

    IPC分类号: G10L15/18

    CPC分类号: G10L15/197 G10L15/183

    摘要: Embodiments of a dialog system that utilizes grammar-based labeling scheme to generate labeled sentences for use in training statistical models. During the process of training data development, a grammar is constructed manually based on the application domain or adapted from a general grammar rule. An annotation schema is created accordingly based on the application requirements, such as syntactic and semantic information. Such information is then included in the grammar specification. After the labeled grammar is constructed, a generation algorithm is then used to generate sentences for training various statistical models.

    摘要翻译: 使用基于语法的标签方案来生成用于训练统计模型的标记语句的对话系统的实施例。 在培训数据开发过程中,基于应用程序域手动构建语法,或根据一般语法规则进行修改。 基于应用程序需求(如句法和语义信息)相应地创建注释模式。 然后将这些信息包含在语法规范中。 在构建标记语法之后,然后使用生成算法来生成用于训练各种统计模型的句子。

    Dialog system for human agent to correct abnormal output
    30.
    发明授权
    Dialog system for human agent to correct abnormal output 有权
    人机对话系统纠正异常输出

    公开(公告)号:US08155959B2

    公开(公告)日:2012-04-10

    申请号:US11936658

    申请日:2007-11-07

    IPC分类号: G10L15/22 H04M1/64 H04M3/51

    CPC分类号: G10L15/22 H04M3/10 H04M3/493

    摘要: Systems and methods are described that automatically control modules of dialog systems. The systems and methods include a dialog module that receives and processes utterances from a speaker and outputs data used to generate synthetic speech outputs as responses to the utterances. A controller is coupled to the dialog module, and the controller detects an abnormal output of the dialog module when the dialog module is processing in an automatic mode. The controller comprises a mode control for an agent to control the dialog module by correcting the abnormal output and transferring a corrected output to a downstream dialog module that follows, in a processing path, the dialog module. The corrected output is used in further processing the utterances.

    摘要翻译: 描述了自动控制对话系统模块的系统和方法。 系统和方法包括对话模块,其接收和处理来自扬声器的话语,并输出用于产生合成语音输出的数据作为对话语的响应。 控制器耦合到对话模块,当对话模块以自动模式进行处理时,控制器检测对话模块的异常输出。 控制器包括用于通过校正异常输出并将修正后的输出传送到在处理路径中跟随在对话模块中的下游对话模块来控制对话模块的代理的模式控制。 校正输出用于进一步处理话语。