公开(公告)号：US20120078645A1

公开(公告)日：2012-03-29

申请号：US12893795

申请日：2010-09-29

申请人： Julie Ward Drew ,  Ruxian Wang

发明人： Julie Ward Drew ,  Ruxian Wang

IPC分类号： G06Q99/00

CPC分类号： G06Q30/02

摘要： Example embodiments relate to net utility determinations based on product replacement and coverage decisions of a customer. In example embodiments, a number of net utility values corresponding to each possible product replacement decision and each possible coverage decision in each of a plurality of time periods is determined. An expected net utility attributable to the customer over the plurality of time periods is then determined based on the determined utility values.

摘要翻译： 示例性实施例涉及基于客户的产品更换和覆盖决定的净公用事业确定。 在示例实施例中，确定对应于每个可能的产品置换判定的多个净效用值以及多个时间段中的每一个中的每个可能的覆盖判定。 然后基于所确定的效用值来确定归因于多个时间段中的客户的预期净效用。

公开(公告)号：US20120022920A1

公开(公告)日：2012-01-26

申请号：US13260258

申请日：2010-02-26

申请人： Filippo Balestrieri ,  Sundar Rajaram ,  Julie Ward Drew ,  Enis Kayis

发明人： Filippo Balestrieri ,  Sundar Rajaram ,  Julie Ward Drew ,  Enis Kayis

IPC分类号： G06Q30/02

CPC分类号： G06Q30/02 ,  G06Q30/0203

摘要： A method (200) of eliciting customer preference from purchasing behavior surveys clusters (210) survey respondents into two or more clusters according to a data pattern identified in a dataset (330) of responses to survey questions that include a question regarding a product purchasing decision, and questions regarding respondent attributes (such as behavioral questions) and product attributes. Clustering (210) may be performed based on responses to behavioral questions that are not endogenously linked to any control variables. A model for each cluster, relating purchasing decision responses to product attribute responses, is produced (220), and each model is used to generate (230) projected purchasing decision responses for each cluster by replacing a value relating to a response to a selected product attribute question, which may be a control variable, with an alternative value. The dataset is transformed (240) by replacing purchasing decision responses with the projected responses. Survey respondents are then re-clustered (250), and duster shift is analyzed (260).

摘要翻译： 一种从采购行为调查集群（210）引出客户偏好的方法（200）（210）根据在包括关于产品购买决定的问题的调查问题的数据集（330）中标识的数据模式将受访者调查为两个或多个集群 以及关于被访者属性（如行为问题）和产品属性的问题。 可以基于对与任何控制变量内生链接的行为问题的响应来执行聚类（210）。 产生每个集群的模型，将购买决策响应与产品属性响应相关联（220），并且每个模型用于通过将与所选产品的响应相关的值替换为每个集群的（230）预测购买决策响应 属性问题，其可以是具有替代值的控制变量。 通过用预测的响应替换购买决策响应来转换数据集（240）。 调查受访者然后重新聚集（250），并分析除尘器移位（260）。

公开(公告)号：US20110295755A1

公开(公告)日：2011-12-01

申请号：US12789240

申请日：2010-05-27

申请人： Julie Ward Drew ,  Ruxian Wang ,  Guillermo Gallego ,  Ming Hu ,  Shelen K. Jain ,  Filippo Balestrieri ,  Jose Luis Beltran Guerrero ,  Enis Kayis

发明人： Julie Ward Drew ,  Ruxian Wang ,  Guillermo Gallego ,  Ming Hu ,  Shelen K. Jain ,  Filippo Balestrieri ,  Jose Luis Beltran Guerrero ,  Enis Kayis

IPC分类号： G06Q10/00

CPC分类号： G06Q10/00 ,  G06Q30/012

摘要： A system and method for determining the optimum price that a service provider should charge to customers of a periodic extended-product warranty to optimize profits generated from providing such warranties. In one aspect of the present invention the customer is allowed to elect or to cancel warranty coverage on a monthly basis which election is based in part on the customer's expected net utility from his coverage decisions. In one embodiment, the customer can be afforded complete warranty coverage flexibility in terms of his ability to turn coverage on and off whenever desired. In another aspect of the present invention the customer can be allowed to make dynamic repair or replacement decisions in each period based on the product's failure status or on other criteria. By properly modeling optimal extended-product warranty strategies from the perspective of both the customer and from the perspective of the service provider, one can compute the customers' maximum expected discounted net utility and the service provider's expected discounted profit from strategic customers.

摘要翻译： 一种用于确定服务提供商应向客户收取定期延长产品保修的最佳价格以优化从提供此类保证产生的利润的系统和方法。 在本发明的一个方面，客户被允许每月选择或取消保修范围，该选择部分地基于客户的预期净效用从其覆盖决定。 在一个实施方案中，客户可以根据其在需要时打开和关闭覆盖的能力提供完整的保修范围灵活性。 在本发明的另一方面，客户可以根据产品的故障状态或其他标准在每个时间段内进行动态维修或更换决定。 通过从客户角度和从服务提供商的角度对适用的扩展产品保修策略进行适当建模，可以计算客户最大预期贴现净效用和服务提供商预期的战略客户打折利润。

公开(公告)号：US20110093312A1

公开(公告)日：2011-04-21

申请号：US12581840

申请日：2009-10-19

申请人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Guillermo Gallego ,  Ming Hu ,  Shailendra K. Jain

发明人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Guillermo Gallego ,  Ming Hu ,  Shailendra K. Jain

IPC分类号： G06Q10/00 ,  G06Q50/00

CPC分类号： G06Q30/06 ,  G06Q10/06 ,  G06Q30/0206 ,  G06Q30/0283

摘要： One embodiment is a method that determines, for a sale of a product and a post-sale service for the product from a supplier to a retailer, an expected supply chain profit for the sale as a function of an effort cost function of the retailer, a quantity of the product ordered, and an expected revenue of the retailer. A wholesale price schedule is determined that is a function of the quantity of the product ordered by the retailer. The wholesale price schedule reduces effects of double marginalization on the sale of the product and the post-sale service.

摘要翻译： 一个实施例是一种方法，用于为了从供应商向零售商销售产品和产品的售后服务，确定作为零售商的努力成本函数的销售的预期供应链利润， 订购的产品数量以及零售商的预期收入。 确定批发价格表是零售商订购的商品数量的函数。 批发价格表减少了双边边缘化对产品销售和售后服务的影响。

公开(公告)号：US20100191557A1

公开(公告)日：2010-07-29

申请号：US12359823

申请日：2009-01-26

申请人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Ming Hu ,  Guillermo Gallego

发明人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Ming Hu ,  Guillermo Gallego

IPC分类号： G06F17/30

CPC分类号： G06Q40/08 ,  G06Q30/0202 ,  G06Q30/06

摘要： The present disclosure is directed to methods for pricing limited use product warranties to increase profit. Such a method can include selecting a plurality of potential warranty options, where each warranty option has an associated product usage limit and an associated warranty purchase cost; calculating a customer's expected support cost; determining a customer demand for each of the plurality of warranty options; calculating a provider's expected option profit for each of the plurality of warranty options; and calculating a provider's expected total profit for the plurality of warranty options.

摘要翻译： 本披露涉及定价有限使用产品保证以增加利润的方法。 这种方法可以包括选择多个潜在的保修选项，其中每个保修期权具有相关的产品使用限制和相关的保修购买成本; 计算客户的预期支持成本; 确定客户对多个保修期权中的每一个的需求; 计算提供商对多个保修期权中的每一个的预期期权利润; 并计算提供商对多个保修期权的预期总利润。

公开(公告)号：US07237020B1

公开(公告)日：2007-06-26

申请号：US10290643

申请日：2002-11-08

申请人： Julie Ward Drew

发明人： Julie Ward Drew

IPC分类号： G06F15/173 ,  G06F11/00 ,  H04B3/20

CPC分类号： H04L47/10 ,  G06F17/509 ,  H04L41/0896

摘要： A technique for verifying and reprovisioning an interconnect fabric design using integer programming techniques. Requirements for the interconnect fabric design to be reprovisioned may be referred to as flow requirements. The flow requirements may include, for example, source and terminal nodes for communication flows and communication bandwidth required for the flows. An existing interconnect fabric design specifies an arrangement of elements of the fabric, such as links and interconnect devices. The invention programmatically verifies whether the existing design satisfies the flow requirements using integer programming techniques. If the existing design does not satisfy the flow requirements, the invention may also be used to reprovision the existing design to satisfy the flow requirements. If any flow(s) cannot be accommodated by the existing design, the integer programming techniques may also be used to identify links that can be added to accommodate the flow(s) Further, a new portion of interconnect fabric may be designed and added to the existing design to accommodate unassigned flows.

摘要翻译： 一种使用整数规划技术验证和重新配置互连结构设计的技术。 要重新配置的互连光纤设计的要求可以称为流量要求。 流量要求可以包括例如用于通信流的源节点和终端节点以及流所需的通信带宽。 现有的互连结构设计规定了结构元素的布置，例如链接和互连设备。 本发明以编程方式验证现有设计是否使用整数编程技术满足流量要求。 如果现有设计不满足流量要求，本发明也可用于重新配置现有设计以满足流量要求。 如果现有设计不能适应任何流程，则整数编程技术也可用于识别可以被添加以适应流的链接。此外，互连结构的新部分可以被设计和添加到 现有设计适应未分配的流量。