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    Predictive Roaming within an Environment
    21.
    发明申请
    Predictive Roaming within an Environment 审中-公开

    公开(公告)号：US20180295548A1

    公开(公告)日：2018-10-11

    申请号：US15481574

    申请日：2017-04-07

    Applicant: Theatro Labs Inc.

    Inventor： Ravi Shankar Kumar ,  Sridhar Kovuri ,  Kranthimanoj Nagothu ,  Guy R. VanBuskirk ,  Rupesh Sanagapalli

    IPC: H04W36/08 ,  H04W24/08 ,  H04W36/38

    Abstract: Methods and systems recommending handovers between access points. Handover data is collected at a central computer from a plurality of communication devices within a defined geographic area, wherein the handover data pertains to handovers between a plurality of access points as the plurality of communication devices roam within the defined geographic area. Patterns of handovers are determined at the central computer system between the plurality of access points for the plurality of communications devices. A roaming pattern is predicted, at the central computer system, for a first communication device currently connected to a first access point based on the determined patterns of handovers. A second access point within the defined geographic area is determined to be a candidate for the first communication device to handover to based, on the predicted roaming pattern of the first communication device.

    COMMUNICATION MEDIATION
    23.
    发明公开
    COMMUNICATION MEDIATION 审中-公开

    公开(公告)号：US20240251025A1

    公开(公告)日：2024-07-25

    申请号：US18623535

    申请日：2024-04-01

    Applicant: Theatro Labs, Inc.

    Inventor： Guy R. Van Buskirk ,  Steven Paul Russell ,  Ravi Shankar Kumar

    IPC: H04L67/60 ,  G06Q30/00 ,  H04L65/1066 ,  H04L67/564 ,  H04L67/63 ,  H04W84/18

    CPC classification number: H04L67/60 ,  G06Q30/00 ,  H04L65/1066 ,  H04L67/564 ,  H04L67/63 ,  H04W84/18

    Abstract: In a method of query derivation in an observation platform a signal from a first communication device is received at a second communication device that is associated with a computer system. The computer system is associated with an organization and a first characteristic of the signal corresponds to an audible source. The signal is parsed, by the computer system according to a policy, to determine metadata associated with the signal, wherein the first communication device is operated by a user and wherein the policy dictates rules for use of the metadata. The computer system determines a prior user history of the user. The computer system converts the audible source of the signal to text or machine understandable language. The computer system derives a query related to the organization based on at least one of the prior user history, the metadata, and the text or machine understandable language.

    Analysis of content distribution using an observation platform
    27.
    发明授权
    Analysis of content distribution using an observation platform 有权

    公开(公告)号：US11283848B2

    公开(公告)日：2022-03-22

    申请号：US17026535

    申请日：2020-09-21

    Applicant: Theatro Labs, Inc.

    Inventor： Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella ,  Steve Lucy

    IPC: H04L29/06 ,  H04W4/029 ,  G06Q10/00 ,  G06Q30/00 ,  H04L29/08 ,  H04L12/58 ,  H04W4/02 ,  H04L65/611 ,  H04L67/63 ,  H04L51/00

    Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.

    Observation platform using structured communications for generating, reporting and creating a shared employee performance library
    28.
    发明授权
    Observation platform using structured communications for generating, reporting and creating a shared employee performance library 有权

    公开(公告)号：US11257021B2

    公开(公告)日：2022-02-22

    申请号：US16786021

    申请日：2020-02-10

    Applicant: Theatro Labs, Inc.

    Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella

    IPC: G06Q10/06 ,  H04L67/50 ,  H04L67/12 ,  H04L67/306 ,  H04L12/46 ,  H04L51/18

    Abstract: An observation platform determines relative responsiveness of enterprise employees to requests by external systems. A computer system of the observation platform monitors responses and actions of users to requests from external systems from a plurality of communication devices routed through a radio access point associated with the computer system. Each of the communication devices is associated with a user who is an employee in an enterprise. Information is extracted from the communications including users' identities. Performance of a plurality of the users is measured based on aspects of the extracted information related to the relative responsiveness to requests from the external systems. The requests are posed by the external systems and responded to via the communications devices. A numerical ranking of the measured performance by each of the plurality of measured users, with respect to others of the plurality of measured users, at responding to the requests is assigned.

    CONFIGURING, DEPLOYING, AND OPERATING APPLICATIONS FOR STRUCTURED COMMUNICATIONS WITHIN OBSERVATION PLATFORMS
    29.
    发明申请
    CONFIGURING, DEPLOYING, AND OPERATING APPLICATIONS FOR STRUCTURED COMMUNICATIONS WITHIN OBSERVATION PLATFORMS 有权

    公开(公告)号：US20210334730A1

    公开(公告)日：2021-10-28

    申请号：US17371307

    申请日：2021-07-09

    Applicant: Theatro Labs, Inc.

    Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella

    IPC: G06Q10/06 ,  H04L12/58 ,  H04L29/08 ,  H04L12/46

    Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.

    DETECTING UNDER-UTILIZED FEATURES AND PROVIDING TRAINING, INSTRUCTION, OR TECHNICAL SUPPORT IN AN OBSERVATION PLATFORM
    30.
    发明申请
    DETECTING UNDER-UTILIZED FEATURES AND PROVIDING TRAINING, INSTRUCTION, OR TECHNICAL SUPPORT IN AN OBSERVATION PLATFORM 有权

    公开(公告)号：US20210289042A1

    公开(公告)日：2021-09-16

    申请号：US17332850

    申请日：2021-05-27

    Applicant: Theatro Labs, Inc.

    Inventor： Guy R. VanBuskirk ,  Steven Paul Russell ,  Ravi Shankar Kumar

    IPC: H04L29/08 ,  H04L29/06 ,  G06Q30/00

    Abstract: A first communication, received from a first communication device operated by a first user, is parsed according to a policy to determine associated metadata comprising a first set of attributes. The policy dictates rules for use of the metadata. The first set of attributes is compared to attributes of a plurality of communication devices. Based on the comparing, at least one recipient communication device for the first communication is identified from the plurality of communication devices, wherein at least one of the first set of attributes matches at least one of the attributes of the plurality of communication devices. Based on the policy and the metadata, at least one of a feature available to the at least one identified recipient communication device and behavior of the at least one identified recipient communication device as perceived by a particular user associated with the at least one recipient communication device is determined.

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