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公开(公告)号：US10313289B2
公开(公告)日：2019-06-04
申请号：US16119948
申请日：2018-08-31
Applicant: Theatro Labs, Inc.
Inventor： Ravi Shankar Kumar , Guy R. VanBuskirk , Steven M. Lucy , Shiva Cheedella , Kiran Kumar, S B , Ashok Donthe Manjunath
Abstract: Methods and systems for using an observation platform with an external device are disclosed. A signal is received from a first communication device at a second communication device associated with a computer system. Context information is derived from the signal at the computer system from, a speech to text analysis of the audible source, a policy implemented in the computer system by a controlling enterprise, and inferences calculated by a combination of text analysis, and secondary information contained in the signal. An action is determined to take place at an external device or user device based on the context information, wherein the external device is one of a plurality of external devices and is networked to the second communication device or a plurality of devices. A second signal is sent to the external device to instruct the device to take the action.
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22.发明申请公开(公告)号：US20190130336A1
公开(公告)日：2019-05-02
申请号：US16195555
申请日：2018-11-19
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
CPC classification number: G06Q10/06398 , H04L12/4625 , H04L51/18 , H04L67/12 , H04L67/22 , H04L67/306
Abstract: In a method of using an observation platform to determine relative expertise of enterprise employees, a computer system of the observation platform monitors communications from and to a plurality of communication devices which have been routed through a radio access point associated with the computer system. Each of the communication devices is associated with a user who is an employee in an enterprise. The computer system extracts information from the communications including identities of the users. The computer system measures performance of a plurality of the users based on aspects of the extracted information which are related to questions on one or more of products and processes of the enterprise, wherein the questions are posed and responded to via the communications devices. The computer system assigns a numerical ranking of the measured performance by each of the measured users, with respect to other measured users, at responding to the questions.
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公开(公告)号：US10069781B2
公开(公告)日：2018-09-04
申请号：US14869167
申请日：2015-09-29
Applicant: Theatro Labs, Inc.
Inventor： Ravi Shankar Kumar , Guy R. VanBuskirk , Steven M. Lucy , Shiva Cheedella , Kiran Kumar, S B , Ashok Donthe Manjunath
Abstract: Methods and systems for using an observation platform with an external device are disclosed. A signal is received from a first communication device at a second communication device associated with a computer system. Context information is derived from the signal at the computer system from, a speech to text analysis of the audible source, a policy implemented in the computer system by a controlling enterprise, and inferences calculated by a combination of text analysis, and secondary information contained in the signal. An action is determined to take place at an external device or user device based on the context information, wherein the external device is one of a plurality of external devices and is networked to the second communication device or a plurality of devices. A second signal is sent to the external device to instruct the device to take the action.
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公开(公告)号：US20230336598A1
公开(公告)日：2023-10-19
申请号：US18211142
申请日：2023-06-16
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
IPC: H04L65/611 , H04W4/029 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02
CPC classification number: H04L65/611 , H04W4/029 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.
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25.发明公开公开(公告)号：US20230222430A1
公开(公告)日：2023-07-13
申请号：US18122265
申请日：2023-03-16
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
CPC classification number: G06Q10/06398 , H04L67/535 , H04L67/306 , H04L12/4625 , H04L51/18 , H04L67/12 , H04L67/02
Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.
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Patent Agency Ranking
公开(公告)号：US11283848B2
公开(公告)日：2022-03-22
申请号：US17026535
申请日：2020-09-21
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
IPC: H04L29/06 , H04W4/029 , G06Q10/00 , G06Q30/00 , H04L29/08 , H04L12/58 , H04W4/02 , H04L65/611 , H04L67/63 , H04L51/00
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.
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公开(公告)号：US11257021B2
公开(公告)日：2022-02-22
申请号：US16786021
申请日：2020-02-10
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
Abstract: An observation platform determines relative responsiveness of enterprise employees to requests by external systems. A computer system of the observation platform monitors responses and actions of users to requests from external systems from a plurality of communication devices routed through a radio access point associated with the computer system. Each of the communication devices is associated with a user who is an employee in an enterprise. Information is extracted from the communications including users' identities. Performance of a plurality of the users is measured based on aspects of the extracted information related to the relative responsiveness to requests from the external systems. The requests are posed by the external systems and responded to via the communications devices. A numerical ranking of the measured performance by each of the plurality of measured users, with respect to others of the plurality of measured users, at responding to the requests is assigned.
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公开(公告)号：US20210334730A1
公开(公告)日：2021-10-28
申请号：US17371307
申请日：2021-07-09
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.
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29.发明申请公开(公告)号：US20190207894A1
公开(公告)日：2019-07-04
申请号：US16299354
申请日：2019-03-12
Applicant: Theatro Labs, Inc.
Inventor： Ravi Sankar Kumar , Guy R. VanBuskirk , Steven M. Lucy , Shiva Cheedella , Kiran Kumar, S B , Ashok Donthe Manjunath
CPC classification number: H04L51/18 , G06Q30/0269 , G06Q30/0635 , H04L67/18 , H04L67/22 , H04W4/18 , H04W4/20 , H04W4/70
Abstract: Methods and systems for using an observation platform with an external device are disclosed. A signal is received from a first communication device at a second communication device associated with a computer system. Context information is derived from the signal at the computer system from, a speech to text analysis of the audible source, a policy implemented in the computer system by a controlling enterprise, and inferences calculated by a combination of text analysis, and secondary information contained in the signal. An action is determined to take place at an external device or user device based on the context information, wherein the external device is one of a plurality of external devices and is networked to the second communication device or a plurality of devices. A second signal is sent to the external device to instruct the device to take the action.
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公开(公告)号：US10134001B2
公开(公告)日：2018-11-20
申请号：US15470235
申请日：2017-03-27
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
Abstract: A method for collecting data and deriving performance metrics for one or more users within an observation platform environment is described. The method includes recognizing a user identity based on signals from the communications device; Capturing a user's voice message and the secondary signal indicative of the location of the communications device or the relative proximity of the communications device to other devices; Deriving statistical data comprising: primary statistics, secondary statistics, and higher-order statistics from the secondary signal and voice message; and Storing the user identity, the voice message, the location of the communications device, and the statistical data in a database forming a user record, wherein the user record is processed by an inference engine to derive performance information about the user.
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