公开(公告)号：US20070252681A1

公开(公告)日：2007-11-01

申请号：US11692262

申请日：2007-03-28

申请人： John Costello ,  James Brecht ,  Tejas Desai

发明人： John Costello ,  James Brecht ,  Tejas Desai

IPC分类号： B60R25/00

CPC分类号： B60R25/04 ,  B60Q3/292 ,  B60Q3/80 ,  B60R25/2063 ,  B60R25/24 ,  B60R25/241

摘要： A keyless ignition system for a vehicle includes an electronic control unit (ECU) that communicates through a wireless link with a start/stop button. The start/stop button includes a plurality of lighting sources to selectively illuminate the start/stop button for communicating current state of a vehicle operating parameter. The lighting sources are powered by a wireless power generating device within the start/stop button.

摘要翻译： 用于车辆的无钥匙点火系统包括通过无线链路与启动/停止按钮进行通信的电子控制单元（ECU）。 启动/停止按钮包括多个照明源，以选择性地照亮用于通信车辆操作参数的当前状态的起动/停止按钮。 照明源由启动/停止按钮内的无线发电装置供电。

公开(公告)号：US06369613B1

公开(公告)日：2002-04-09

申请号：US09558537

申请日：2000-04-26

申请人： John Costello ,  Behzad Nouban

发明人： John Costello ,  Behzad Nouban

IPC分类号： H03K190175

CPC分类号： H03K19/00315 ,  H03K19/018585

摘要： A technique is provided for improving the output drive capacity of output drivers on an integrated circuit that is configured to support I/O standards having operating voltages greater than the intrinsic core supply voltage. When MOS field-effect transistors are used in the I/O circuitry of such integrated circuits, the gate oxide layers of the transistors in the interface circuitry may need to be thicker than those comprising the core circuitry in order to tolerate I/O voltages that exceed the core supply voltage. In counteracting the degradation in output drive that may result from thickening the gate oxide layer, the pull-down signal applied to the gate of the pull-down transistor is preferably level-shifted from the core supply voltage to the higher external operating voltage associated with the I/O standard being supported. This external voltage is made available to the level-shifting circuit preferably through a spare pin or a gated I/O pin.

摘要翻译： 提供了一种技术，用于提高集成电路中输出驱动器的输出驱动能力，该集成电路被配置为支持具有大于本征核心电源电压的工作电压的I / O标准。 当在这种集成电路的I / O电路中使用MOS场效应晶体管时，接口电路中的晶体管的栅极氧化物层可能需要比包含核心电路的晶体管的栅极氧化物层厚，以便容忍I / O电压 超过核心电源电压。 在抵消可能由栅极氧化物层增厚引起的输出驱动中的劣化时，施加到下拉晶体管的栅极的下拉信号优选地从芯供电电压电平移位到与 支持I / O标准。 该外部电压优选地通过备用引脚或门控I / O引脚可用于电平移位电路。

公开(公告)号：US5821771A

公开(公告)日：1998-10-13

申请号：US651101

申请日：1996-05-21

申请人： Rakesh H. Patel ,  John Costello ,  Myron Wong

发明人： Rakesh H. Patel ,  John Costello ,  Myron Wong

IPC分类号： H03K19/177 ,  H03K17/00

CPC分类号： H03K19/17764 ,  H03K19/1778 ,  H03K19/17784

摘要： A system and method for programming elements in an integrated circuit. The system allows for selection of an internal voltage supply and an external supply. Provision is also possible for improved testing techniques.

摘要翻译： 一种用于在集成电路中编程元件的系统和方法。 该系统允许选择内部电源和外部电源。 提供改进的测试技术也是可行的。

公开(公告)号：USD395639S

公开(公告)日：1998-06-30

申请号：US71234

申请日：1997-05-23

申请人： Sooyjung Ham ,  John Costello

设计人： Sooyjung Ham ,  John Costello

公开(公告)号：US5732020A

公开(公告)日：1998-03-24

申请号：US717775

申请日：1996-09-24

申请人： Myron Wong ,  John Costello

发明人： Myron Wong ,  John Costello

IPC分类号： G11C16/14 ,  G11C16/16 ,  G11C11/34 ,  G11C7/00

CPC分类号： G11C16/16 ,  G11C16/14

摘要： Circuitry and methods for performing a global erase of an array of electrically-erasable programmable read-only memory (EEPROM) transistors are provided. The voltages used to erase the EEPROM transistors are controlled so that the maximum voltage across the gate oxide of previously erased transistors in the array does not exceed a predetermined maximum acceptable voltage level, thereby avoiding gate oxide damage due to high electric fields.

摘要翻译： 提供了用于执行电可擦除可编程只读存储器（EEPROM）晶体管阵列的全局擦除的电路和方法。 控制用于擦除EEPROM晶体管的电压，使得阵列中以前被擦除的晶体管的栅极氧化物两端的最大电压不超过预定的最大可接受的电压电平，从而避免由于高电场引起的栅极氧化物损坏。

公开(公告)号：US09049291B2

公开(公告)日：2015-06-02

申请号：US12497765

申请日：2009-07-06

申请人： Thomas Moran ,  David Murray ,  John Costello

发明人： Thomas Moran ,  David Murray ,  John Costello

IPC分类号： H04M3/00 ,  H04M3/42 ,  H04M3/51

CPC分类号： H04M3/42221 ,  H04M3/51

摘要： A method of indexing recordings of contact center communication sessions is described. The method allows for a recording to be indexed with metadata reflecting a time-varying characteristic of one or more of the parties of the communications session, e.g. the mood of a caller, the current location of a caller. The indexing of recordings with such information allows for more granular search of recordings, in order to find particular call conditions. This can be useful from the point of view of education and training of new call center operatives, and for assessment of call center performance.

摘要翻译： 描述了一种索引联络中心通信会话记录的方法。 该方法允许用反映通信会话的一方或多方的时变特性的元数据来记录记录，例如。 呼叫者的心情，呼叫者的当前位置。 使用这种信息进行记录的索引允许更仔细地搜索记录，以便找到特定的呼叫条件。 从教育和培训新的呼叫中心操作人员的角度出发，以及对呼叫中心业绩的评估，这是有用的。

公开(公告)号：US08547880B2

公开(公告)日：2013-10-01

申请号：US12569931

申请日：2009-09-30

申请人： John H. Yoakum ,  John Costello ,  Tony McCormack

发明人： John H. Yoakum ,  John Costello ,  Tony McCormack

IPC分类号： H04L12/16

CPC分类号： H04M3/568 ,  H04L65/4015 ,  H04L65/403 ,  H04M3/567 ,  H04M2203/1066

摘要： A method for replaying a portion of a multi-party audio interaction to a participant of the audio interaction. A participant of a multi-party audio interaction, such as a conference call or a gaming session, can request a replay of a portion of the audio interaction. A conference processor can provide an outgoing audio stream to the participant that includes a replay audio stream that includes the requested replayed portion of the multi-party audio interaction and a real-time audio stream that includes the ongoing multi-party audio interaction. The replay audio stream can be aurally positioned at an aural position that is different from the real-time audio stream to enhance the participant's ability to distinguish between the two audio streams.

摘要翻译： 一种用于将多方音频交互的一部分重播到音频交互的参与者的方法。 诸如电话会议或游戏会话的多方音频交互的参与者可以请求重放音频交互的一部分。 会议处理器可以向参与者提供输出音频流，其包括重播音频流，其包括多方音频交互的所请求的重播部分和包括正在进行的多方音频交互的实时音频流。 重放音频流可以被听觉地定位在与实时音频流不同的听觉位置，以增强参与者区分两个音频流的能力。

公开(公告)号：US08363810B2

公开(公告)日：2013-01-29

申请号：US12555413

申请日：2009-09-08

申请人： John H. Yoakum ,  Tony McCormack ,  John Costello

发明人： John H. Yoakum ,  Tony McCormack ,  John Costello

IPC分类号： H04M3/42 ,  H04M1/00 ,  H04M3/00 ,  H04M5/00 ,  H04L12/16 ,  H04Q11/00

CPC分类号： H04M3/568 ,  H04M3/51

摘要： A contact center media server for aurally positioning participants of a contact center transaction at aural positions designated by a contact center agent. The media server includes a communications interface coupled to a controller and adapted to interface with a plurality of voice paths. Each of the voice paths is associated with one of a plurality of participants in a contact center transaction. A three-dimensional (3D) spatializer engine is coupled to the controller and can receive incoming voice signals received over voice paths and corresponding aural position data. The 3D spatializer engine processes the incoming voice signals and generates outgoing voice signals that include signal characteristics that aurally position the first outgoing voice signals at an aural position with respect to the contact center agent indicated by the aural position data.

摘要翻译： 联络中心媒体服务器，用于在由联络中心代理指定的听觉位置上听觉地定位联络中心交易的参与者。 媒体服务器包括耦合到控制器并且适于与多个语音路径进行接口的通信接口。 每个语音路径与联络中心事务中的多个参与者之一相关联。 三维（3D）空间化引擎耦合到控制器并且可以接收通过语音路径接收的传入语音信号和对应的听觉位置数据。 3D空间化引擎处理输入语音信号并产生输出语音信号，其包括将第一输出语音信号相对于由听觉位置数据指示的联络中心代理听觉位置听觉地定位的信号特征。

公开(公告)号：US20120158848A1

公开(公告)日：2012-06-21

申请号：US13337769

申请日：2011-12-27

申请人： Patrick Hession ,  Tony McCormack ,  John Costello ,  Frank McGuire

发明人： Patrick Hession ,  Tony McCormack ,  John Costello ,  Frank McGuire

IPC分类号： G06F15/16

CPC分类号： H04L12/1822 ,  H04L12/18

摘要： A participant managing system which identifies potential invitees to a conference. A storage means maintains storing records of associations of persons at least one or more key words. During the preparation of the conference the system responds to the user's input of key words by identifying persons. The user is not obliged to make any selection of persons, only a selection of subjects by key words.

摘要翻译： 参与者管理系统，用于识别会议的潜在受邀者。 存储装置维护存储人员关联的记录至少一个或多个关键词。 在会议准备期间，系统通过识别人员来响应用户对关键词的输入。 用户没有义务通过关键词对人物进行选择，只能选择主题。

公开(公告)号：US20120057691A1

公开(公告)日：2012-03-08

申请号：US13041855

申请日：2011-03-07

申请人： Thomas Moran ,  David Murray ,  John Costello ,  Peter Flannery ,  Hugh Tynan ,  Enda Dooley

发明人： Thomas Moran ,  David Murray ,  John Costello ,  Peter Flannery ,  Hugh Tynan ,  Enda Dooley

IPC分类号： H04M3/00

CPC分类号： H04M3/42221 ,  H04M3/5141 ,  H04M2201/40

摘要： A system for routing communication sessions between a contact and an agent of a contact center is disclosed. The system is arranged to simultaneously connect more than one contact to an agent of the contact center capable of simultaneously handling a plurality of contacts. Typically, the contacts comprise non-voice contacts The system is arranged to obtain a respective time-varying characteristic associated with the various agents indicating an intermediate level of activity for the agents between the agents being unoccupied and the agents being fully occupied with handling contacts. New contacts received at the contact center are routed to an agent based at least partially the time-varying characteristic for the agents.

摘要翻译： 公开了一种用于在联系人和联络中心的代理之间路由通信会话的系统。 该系统被布置成将多于一个的触点同时连接到能够同时处理多个触点的联络中心的代理。 通常，触点包括非语音触点。系统被布置成获得与各种代理相关联的相应的时变特性，其指示代理未被占用且代理完全占用处理联系人之间的代理的中间活动级别。 在联络中心收到的新联系人至少部分地基于代理商的时变特征路由到代理。