公开(公告)号：US10110740B2

公开(公告)日：2018-10-23

申请号：US15468805

申请日：2017-03-24

Applicant: VONAGE BUSINESS INC.

Inventor： Shay Ben Yacov ,  Iliya Barenboim ,  Romi Gubes ,  Itay Bianco ,  Srivatsan Srinivasan

IPC: H04M3/436 ,  H04M7/00 ,  H04L29/08 ,  H04W4/12 ,  H04W12/12 ,  H04W80/10

Abstract: Systems and methods for providing call verification to prevent voice phishing, comprising: receiving a call request from a service provider to establish a call with a client device associated with the client of the service provider; verifying the identity of the service provider; transmitting a notification to the client device that includes an indication that an incoming call is from a verified service provider; receiving verification information about the client; verifying the identity of the client; and establishing the call between the service provider and the client after both the identity of the service provider and the identity of the client are verified.

公开(公告)号：US09826098B2

公开(公告)日：2017-11-21

申请号：US14551805

申请日：2014-11-24

Applicant: VONAGE BUSINESS INC.

Inventor： Nehar Arora

IPC: H04L12/28 ,  H04M3/56 ,  H04L12/18 ,  H04M7/12 ,  H04J1/16

CPC classification number: H04M3/563 ,  H04L12/1818 ,  H04L12/1822 ,  H04M3/56 ,  H04M7/129 ,  H04M2203/5009 ,  H04M2203/5054

Abstract: Systems and methods performed by an IP telephony system allow a user to request that his IP telephony device be set into a conference calling mode for an indefinite period of time. When the user's IP telephony device is in the conference calling mode, all parties that attempt to call the user's IP telephony device are added to a conference bridge tied to the user's IP telephony device. All incoming calls are treated in this fashion until the user cancels the conference calling mode and returns to a normal calling mode.

公开(公告)号：US09756190B2

公开(公告)日：2017-09-05

申请号：US14575770

申请日：2014-12-18

Applicant: VONAGE BUSINESS INC.

Inventor： Robert Smith

IPC: H04L12/28 ,  H04M7/12 ,  H04L29/06 ,  H04L12/741

CPC classification number: H04M7/1285 ,  H04L45/745 ,  H04L65/105 ,  H04L65/1069 ,  H04M7/128

Abstract: A proxy server of an Internet protocol (IP) telephony system determines when a call setup message generated by a first of the IP telephony system's customers is directed to a second of the IP telephony system's customers. When that occurs, the call setup message is forwarded directly to a call cluster operated by the IP telephony system and that services the second customer. As a result, the call is handled internally by the IP telephony system, and there is no need to involve a second telephony system in conducting the requested call. The proxy server may also insert information into the call setup messaging to flag the call as an internal call between two customers of the IP telephony system.

公开(公告)号：US09674233B2

公开(公告)日：2017-06-06

申请号：US14531579

申请日：2014-11-03

Applicant: Vonage Business Inc.

Inventor： Tzahi Efrati

IPC: H04L29/06 ,  H04M7/00 ,  H04M7/12

CPC classification number: H04L65/1073 ,  H04L65/1006 ,  H04M7/0066 ,  H04M7/0075 ,  H04M7/127

Abstract: A method and apparatus for user location registration comprising determining, by a first network service provided by a first network, subscriber location information associated with a first user communication device registered with the first network, wherein the subscriber location information includes a network identifier of the first device, and wherein the network identifier is not obtained via session initiation protocol (SIP) messaging received from the first device; receiving, by the first network service, a broadcast location request for the subscriber location information in response to a call initiated from a second user communication device wherein receiving the broadcast location request further includes determining subscriber identity information from the broadcast location request, and determining that the subscriber identity information is associated with the subscriber location information; and sending, by the first network service, the determined subscriber location information in response to the broadcast location request.

公开(公告)号：US09661035B2

公开(公告)日：2017-05-23

申请号：US14664122

申请日：2015-03-20

Applicant: VONAGE NETWORK LLC

Inventor： Jonathan Alexander ,  Keith Meyers

IPC: H04M7/00 ,  H04L29/06 ,  H04M3/22 ,  H04M3/46 ,  H04M3/42 ,  H04M3/54

CPC classification number: H04L65/1069 ,  H04L65/1006 ,  H04M3/2218 ,  H04M3/42102 ,  H04M3/46 ,  H04M3/54 ,  H04M2203/551

Abstract: Methods and apparatus for providing call flow information to devices associated with call flow destinations are provided herein. In some embodiments, a method for providing call flow information to a terminal device comprises receiving a communication specifying an initial destination from a calling party, and at least one of assigning the received communication to a terminal device associated with the initial destination and an alternate destination, forwarding the received communication from a terminal device associated with the initial destination to a terminal device associated with the alternate destination, or re-assigning the received communication to a terminal device associated with the alternate destination rather than with the initial destination responsive to a call set up failure. A call flow indicator is generated and transmitted to the terminal device associated with the alternate destination, the call flow indicator including an identifier of the initial destination and an identifier of the alternate destination.

公开(公告)号：US09560085B2

公开(公告)日：2017-01-31

申请号：US13561618

申请日：2012-07-30

Applicant: Baruch Sterman ,  Chakrapani Gorrepati

Inventor： Baruch Sterman ,  Chakrapani Gorrepati

IPC: H04L29/06 ,  H04L12/16 ,  H04L12/66 ,  H04L12/64

CPC classification number: H04L65/1076 ,  H04L12/16 ,  H04L12/6418 ,  H04L12/66 ,  H04L63/0428 ,  H04L63/168

Abstract: Systems and methods of preventing an Internet service provider from identifying a stream of data packets as carrying a voice over Internet protocol telephony communication can make use of encryption techniques to prevent the Internet service provider from examining the content of the data packets. Also, multiple communications channels may be established between a telephony device and elements of an IP telephony system. A stream of data packets bearing the media of an IP telephony communication is then separated into sub-streams, and each sub-stream is sent through a different one of the communications channels. This prevents an Internet service provider from identifying a stream of data packets as bearing the media of an IP telephony communication based on a pattern in the data traffic.

Abstract translation: 防止因特网服务提供商将数据包流识别为通过因特网协议电话通信进行语音的系统和方法可以利用加密技术来防止因特网服务提供商检查数据分组的内容。 此外，可以在电话设备和IP电话系统的元件之间建立多个通信信道。 随后将携带IP电话通信媒体的数据包流分成子流，每个子流通过不同的通信信道发送。 这防止因特网服务提供商基于数据业务中的模式将数据包流识别为携带IP电话通信的媒体。

公开(公告)号：US09521049B2

公开(公告)日：2016-12-13

申请号：US13831728

申请日：2013-03-15

Applicant: Vocalocity, Inc.

Inventor： Randy Layman ,  Robert Michael Smith ,  Keith Meyers ,  Barry Fleming

IPC: H04L12/24 ,  H04L12/26

CPC classification number: H04L41/5009 ,  H04L41/0659 ,  H04L41/5087 ,  H04L43/08

Abstract: A system and method are disclosed herein for providing a unidirectional outage bypass for incoming communications via a hosted Voice-over Internet Protocol (VoIP) private branch exchange (PBX) system to a session initiation protocol (SIP) device. An outage monitoring system is in communication with both the unidirectional bypass system and one or more bypass enablers that act at the direction of the unidirectional bypass system. The outage monitoring system detects outages and overloads, as well as, network failures between network components, the VoIP PBX, Client Devices and the public switched telephone network (PSTN). The unidirectional bypass system, in response to detection of an outage, determines error-handling procedures for the unidirectional bypass based on bypass configuration data. The bypass enablers forward incoming communications between the PSTN and a bypass destination following a bypass route in accordance the error-handling procedures, by bypassing components that are currently experiencing failures or overloads.

Abstract translation: 本文公开了一种系统和方法，用于通过托管的语音互联网协议（VoIP）专用小交换机（PBX）系统向会话发起协议（SIP）设备提供用于进入通信的单向中断旁路。 中断监控系统与单向旁路系统和一个或多个在单向旁路系统方向上起作用的旁路使能器进行通信。 中断监控系统检测网络组件，VoIP PBX，客户端设备和公共交换电话网（PSTN）之间的中断和过载以及网络故障。 单向旁路系统响应于检测到中断，基于旁路配置数据确定单向旁路的错误处理过程。 旁路使能器通过绕过当前遇到故障或重载的组件，根据错误处理过程，转发PSTN和旁路目的地之间的传入通信。

公开(公告)号：US09521029B2

公开(公告)日：2016-12-13

申请号：US13680067

申请日：2012-11-18

Applicant: Vocalocity, Inc.

Inventor： Randy Layman ,  Robert Michael Smith ,  Keith Meyers ,  Barry Fleming

IPC: H04J1/16 ,  H04L29/06 ,  H04L29/14 ,  H04L12/24

CPC classification number: H04L29/06292 ,  H04L41/0246 ,  H04L41/0659 ,  H04L65/1053 ,  H04L65/1069 ,  H04L69/40

Abstract: A system and method is disclosed herein for providing a bidirectional outage bypass for a hosted voice-over Internet protocol (VoIP) private branch exchange (PBX) system. An outage monitoring system is in communication with both the bidirectional bypass system and one or more bypass enablers that act at the direction of the bidirectional bypass system. The outage monitoring system detects outages and overloads, as well as, network failures between the VoIP PBX and the public switched telephone network (PSTN). The bidirectional bypass system, in response to detection of an outage, determines error-handling procedures for the bidirectional bypass based on bypass configuration data. The bypass enablers forward outgoing communications between a client device and the PSTN, in accordance the error-handling procedures, by bypassing components that are currently experiencing failures or overloads. The bypass enablers forward incoming communications for the VoIP PBX to an alternative destination in accordance with the error-handling procedures.

Abstract translation: 本文公开了一种用于为托管的语音互联网协议（VoIP）专用小交换机（PBX）系统提供双向中断旁路的系统和方法。 中断监控系统与双向旁路系统和一个或多个在双向旁路系统方向上工作的旁路使能器通信。 中断监控系统检测到中断和过载，以及VoIP PBX和公共交换电话网（PSTN）之间的网络故障。 双向旁路系统响应于检测到中断，基于旁路配置数据确定双向旁路的错误处理过程。 旁路使能器通过绕过当前遇到故障或重载的组件，根据错误处理过程转发客户端设备和PSTN之间的传出通信。 旁路使能器根据错误处理过程将VoIP PBX的进入通信转发到备用目的地。

公开(公告)号：US09461844B2

公开(公告)日：2016-10-04

申请号：US13937410

申请日：2013-07-09

Applicant: Vonage Network LLC

Inventor： Deepak Ottur ,  Daniel T. Smires ,  John Riley ,  Louis Mamakos ,  Mary Grikas ,  Kevin Ma

IPC: H04L12/66 ,  H04L12/64 ,  H04L29/06

CPC classification number: H04L12/6418 ,  H04L65/80

Abstract: Method and apparatus for voice traffic management in a data network includes establishing a default maximum bandwidth setting at a LAN egress port when voice-type traffic is not present in a LAN portion of the data network, detecting voice-type traffic, reducing the bandwidth setting at the LAN egress port to effect a change in a rate of non voice type traffic and monitoring non voice type traffic and voice quality statistics to determine if the rate of non voice type traffic entering the data network has changed. Once the desired change has occurred, performing a linear increase of the bandwidth setting at the LAN egress port to a first value while monitoring voice quality statistics, determining if voice quality has degraded during increase of the bandwidth setting and repeating the last two steps if voice quality has not degraded.

公开(公告)号：US09426302B2

公开(公告)日：2016-08-23

申请号：US14169385

申请日：2014-01-31

Applicant: VONAGE BUSINESS INC.

Inventor： Randy Layman ,  Jonathan Alexander

IPC: H04M15/00 ,  H04M7/00 ,  H04M3/42 ,  H04M3/38

CPC classification number: H04M7/0078 ,  H04M3/38 ,  H04M3/42314

Abstract: A system and method are disclosed herein for providing mitigation of VoIP PBX fraud while having minimal impact on authorized VoIP PBX users. The method includes a system for detecting potential fraud based on multiple and configurable fraud indicators as well as historical data, which can be customized for individual users or groups, which in turn can trigger the other parts of the system to mitigate fraud. The system can terminate in-process calls that are potentially fraudulent and reset the network access credentials for the user accounts or device(s) that have been potentially compromised. The system can use historical data to block further calls from the compromised user accounts or devices to specific locations where the presumed fraudulent calls were directed. In a further aspect, the system and method can automatically reset the network access credentials for authorized users with minimal down time.

Abstract translation: 本文公开了一种系统和方法，用于提供减轻VoIP PBX欺诈，同时对授权的VoIP PBX用户的影响最小。 该方法包括用于基于多个可配置的欺诈指示符以及历史数据来检测潜在欺诈的系统，其可以针对个体用户或组进行定制，这又可以触发系统的其他部分来减轻欺诈。 系统可以终止潜在的欺诈性进程中的呼叫，并重置已被潜在地受到损害的用户帐户或设备的网络访问凭证。 系统可以使用历史数据来阻止来自被入侵的用户帐户或设备的进一步呼叫到被推定的欺诈呼叫被指向的特定位置。 另一方面，系统和方法可以以最小的停机时间自动重置授权用户的网络访问凭证。