Abstract:
A user profile server stores a particular user profile corresponding to a user who belongs to a plurality of separate loyalty programs, and the particular user profile includes a plurality of different loyalty program user identifiers each identifying the user on a respective one of the separate loyalty programs. The user profile server communicates user a preference included on the particular user profile to a first controller via the computer network and communicates the user preference included on the particular user profile to a second controller via the computer network. The first controller is associated with a first hospitality location where the user is identified according to a first loyalty program user identifier included on the particular user profile, and the second is controller is associated with a second hospitality location where the user is identified according to a second loyalty program user identifier included on the particular user profile.
Abstract:
A captive portal system includes a login database, a web server, and a name server. The name server receives a DNS request from a user device, queries the login database to determine whether the user device is logged in, and responds to the DNS request with the IP address of the web server as a resolved IP address of the specified domain name when the user device is not logged in. The web server accepts a connection request from the user device to the IP address of the web server, receives an HTTP request specifying a non-local target URL from the user device, queries the login database to determine whether the user device is logged in according to the source address of the user device, and acts as a transparent proxy between the user device and the non-local target URL when the user device is logged in.
Abstract:
A media system includes a computer network, a media device supporting a network-based media sharing protocol, a plurality of output devices located at a plurality of physical locations within a hospitality establishment, and a system controller. In response to a first event, the system controller assigns the media device to a particular guest device by reconfiguring one or more components of the computer network to enable the particular guest device to utilize the network-based media sharing protocol to share media over the computer network with the media device, and commands an output device located at a physical location associated with the particular guest device to play media corresponding to the media signal outputted by the media device on the output port. In response to a second event, the system controller un-assigns the media device from the particular guest device and commands the output device to stop playing the media.
Abstract:
A media system includes a computer network, a media device supporting a network-based media sharing protocol, a plurality of output devices located at a plurality of physical locations within a hospitality establishment, and a system controller. In response to a first event, the system controller assigns the media device to a particular guest device by reconfiguring one or more components of the computer network to enable the particular guest device to utilize the network-based media sharing protocol to share media over the computer network with the media device, and commands an output device located at a physical location associated with the particular guest device to play media corresponding to the media signal outputted by the media device on the output port. In response to a second event, the system controller un-assigns the media device from the particular guest device and commands the output device to stop playing the media.
Abstract:
An app server receives a device token from a software application on a mobile device. The device token identifies the mobile device for pushing notification messages of the software application to the mobile device via a push notification system. The mobile device is monitored while accessing the Internet in order to detect when the user may benefit from upgraded access to the Internet. The app server then sends one or more notification message(s) to the user such as by sending a message to the device token of the mobile device via the push notification system or to a display device associated with the user at the hospitality establishment. The notification message invites the user to upgrade their Internet access. The push notification system alerts the user to the notification message via the user interface of the mobile device even when the software application is not running on the mobile device.
Abstract:
A mobile device is configurable by a controller to remotely operate a target controllable device, the controller and the target controllable device being part of a hospitality media system. A communication module establishes a connection to the controller and performs data transfer between the mobile device and the controller. A customization module receives customization information from the controller and customizes a user interface of the mobile device accordingly. A status information regarding the target controllable device is received from the controller and displayed on the user interface of the mobile device. A user of the mobile device thereafter issues a command via the user interface to the controller, the command containing instruction intended for the target controllable device. The controller receives the command and operates the target controllable devices in dependence upon instruction contained in the command received from the mobile device.
Abstract:
A media server receives network traffic from a first mobile device, queries a login database of an HSIA controller to determine whether the first mobile device is logged in for Internet access, and, when determining that the first mobile device is logged in for Internet access, causes a media device to play media content controlled according to the first mobile device. The HSIA controller receives network traffic from a second mobile device on the local area network, queries the pairing database of the media server in order to determine whether the second mobile device is paired with any of the media devices coupled to the media server, and, when determining that the second mobile device is paired with at least one of the media devices, reconfigures an access controller between the local area network and the Internet to allow the second mobile device to access the Internet.
Abstract:
A content selector retrieves customization criteria corresponding to a plurality of guests of a hospitality location. According to the criteria, a core set of channels is automatically selected to make available from a plurality of available channels for streaming via the external computer network. Bandwidth between the external computer network and the hospitality location is reserved to ensure all core channels can be concurrently streamed to the hospitality location. An interactive program guide available on the entertainment devices is customized to list at least one of the core channels as available for viewing. For each channel of the core set, the channel is streamed to the hospitality location only when the channel is being viewed on at least one of the entertainment devices. Updated guest related customization criteria is retrieved and the core channels available for viewing are dynamically changed as the guests of the hospitality location change over time.
Abstract:
A server in a captive portal accepts a connection from a user device to the IP address of the server and receives a HTTP or HTTPS request over the connection. The connection may be a result of the user device being previously determined to be not logged in, and consequently provided the IP address of the server as a DNS resolved IP address, the user device thereafter caching the IP address of the server. The server responds with requested content if the target host of the request is a local host. If the target host is a remote destination, the server queries a login database to determine whether the user device is logged in. The server acts as a transparent proxy between the user device and the remote destination if the user device is logged in, else the server sends alternate content to the user device over the connection.
Abstract:
A set-top box receives original video streams and generates a guide video stream that includes each of the original video streams resized and arranged as a plurality of scaled video streams such that all of the scaled video streams are simultaneously visible and playing on the guide video stream. The guide video stream is displayed on a display device and the set-top box provides an interactive user interface on the display device in conjunction with the guide video stream to allow a user of the set-top box to select one of the scaled video streams for full screen playback. In response to the user selecting a particular scaled video stream on the guide video stream for full screen playback, the set-top box plays full screen on the display device a particular original video stream corresponding to the particular scaled video stream as received via the communication interface.