-
公开(公告)号：US08014497B2
公开(公告)日：2011-09-06
申请号：US11549448
申请日：2006-10-13
Applicant: Gordon R. Brunson , Andrew Charles Zmolek
Inventor： Gordon R. Brunson , Andrew Charles Zmolek
IPC: H04M1/64
CPC classification number: H04L65/4015 , H04L29/06027 , H04L51/00 , H04L51/04 , H04L51/24 , H04L65/1069 , H04L65/1083 , H04L65/602 , H04L67/18 , H04M3/42 , H04M3/42059 , H04M3/42365 , H04M3/42374 , H04M3/53333 , H04M3/537 , H04M7/006 , H04M2201/50 , H04M2203/652
Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telephone number and address; (e) while a contact between the subscriber and a different third party is in progress, provide the subscriber's communication device with information respecting the at least one eligible message from the third party; (f) transform an audio messaging session between the messaging system and the communication device of a contacting party into a graphical user interface-based audio session; and (g) transform the audio messaging session into a session having a video channel or both audio and video channels.
-
公开(公告)号：US07940793B2
公开(公告)日：2011-05-10
申请号：US11739378
申请日：2007-04-24
Applicant: Itai Ephraim Zilbershtein , Zvika Perry , Yaron Pdut , Gordon R. Brunson
Inventor： Itai Ephraim Zilbershtein , Zvika Perry , Yaron Pdut , Gordon R. Brunson
IPC: H04L12/42
CPC classification number: H04M3/533 , H04L65/1063 , H04L65/1069 , H04L65/60 , H04L69/24 , H04M7/0072
Abstract: A media application server, comprising a network interface and a processor adapted to establish voice connections with opposite end devices and to perform on the connections at least one media application task for signals of a plurality of different signal formats, the processor being adapted to establish the connection in a negotiation procedure in which it advertises itself as supporting fewer than the plurality of signal formats.
Abstract translation: 一种媒体应用服务器，包括网络接口和处理器，其适于与相对端设备建立语音连接，并且对所述连接执行至少一个媒体应用任务以用于多个不同信号格式的信号，所述处理器适于建立 连接在协商过程中，在该协商过程中，它将其自己宣告为支持少于多个信号格式。
-
公开(公告)号：US20100319059A1
公开(公告)日：2010-12-16
申请号：US12482279
申请日：2009-06-10
Applicant: Amit Agarwal , David Ahrens , Martin Westhead , Gordon R. Brunson , Frank J. Boyle , Harsh V. Mendiratta , Chandra Ravipati
Inventor： Amit Agarwal , David Ahrens , Martin Westhead , Gordon R. Brunson , Frank J. Boyle , Harsh V. Mendiratta , Chandra Ravipati
CPC classification number: H04L65/1006 , H04L9/321 , H04L9/3226 , H04L9/3236 , H04L9/3271 , H04L63/083 , H04L63/102 , H04L67/306 , H04L2209/805
Abstract: Methods, devices, and systems for controlling access to a password protected resource are provided. More specifically, different communication profiles can be mapped to a single user and that user can utilize a single password to gain access to the password protected resource using any one of his/her communication profiles. Each communication profile may have a unique authentication value associated therewith, but each unique authentication value may be determined based on the single password, thereby eliminating the need for a user to remember multiple passwords for each of his/her communication profiles.
Abstract translation: 提供了用于控制对受密码保护的资源的访问的方法，设备和系统。 更具体地，可以将不同的通信简档映射到单个用户，并且该用户可以使用单个密码来利用他/她的通信简档中的任何一个访问受密码保护的资源。 每个通信简档可以具有与其相关联的唯一认证值，但是可以基于单个密码来确定每个唯一的认证值，从而消除用户记住他/她的每个通信配置文件的多个密码的需要。
-
公开(公告)号：US20090022288A1
公开(公告)日：2009-01-22
申请号：US12242504
申请日：2008-09-30
Applicant: Gordon R. Brunson , Andrew Charles Zmolek
Inventor： Gordon R. Brunson , Andrew Charles Zmolek
IPC: H04M1/64
CPC classification number: H04L65/4015 , H04L29/06027 , H04L51/00 , H04L51/04 , H04L51/24 , H04L65/1069 , H04L65/1083 , H04L65/602 , H04L67/18 , H04M3/42 , H04M3/42059 , H04M3/42365 , H04M3/42374 , H04M3/53333 , H04M3/537 , H04M7/006 , H04M2201/50 , H04M2203/652
Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations:(a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system;(b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available;(c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system;(d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telephone number and address;(e) while a contact between the subscriber and a different third party is in progress, provide the subscriber's communication device with information respecting the at least one eligible message from the third party;(f) transform an audio messaging session between the messaging system and the communication device of a contacting party into a graphical user interface-based audio session; and(g) transform the audio messaging session into a session having a video channel or both audio and video channels.
-
公开(公告)号：US06738462B1
公开(公告)日：2004-05-18
申请号：US09619276
申请日：2000-07-19
Applicant: Gordon R. Brunson
Inventor： Gordon R. Brunson
IPC: H04M156
CPC classification number: H04L51/28 , H04L51/36 , H04M3/2218 , H04M3/42059 , H04M3/4931 , H04M3/5307 , H04M3/533 , H04M3/53383 , H04M7/0054 , H04M7/12 , H04M7/128 , H04M7/1295 , H04M2201/12 , H04M2203/4509 , H04M2203/4536
Abstract: A unified communications automated personal name addressing system is provided. The system creates personal address books for system subscribers automatically, without requiring the manual entry of name and address pairs by the subscriber. The system enables a subscriber to appropriately address a communication by providing the name of the intended recipient. In particular, the system of the present invention allows a subscriber to conveniently address any type of communication that may be sent from a unified communication server, even while interfacing with the unified communications server using a conventional voice telephone.
Abstract translation: 提供统一的通信自动化个人名称寻址系统。 系统自动为系统订户创建个人通讯录，无需用户手动输入名称和地址对。 该系统使用户能够通过提供预期接收者的名称来适当地处理通信。 特别地，本发明的系统允许用户方便地处理可以从统一通信服务器发送的任何类型的通信，即使在使用传统语音电话与统一通信服务器接口的情况下也是如此。
-
Patent Agency Ranking
公开(公告)号：US5673205A
公开(公告)日：1997-09-30
申请号：US629112
申请日：1996-04-08
Applicant: Gordon R. Brunson
Inventor： Gordon R. Brunson
CPC classification number: H04N1/00283 , H04N7/17318
Abstract: A multi-media messaging system (101) allows message recipients who lack full-motion video message-retrieval capability to retrieve at least some image content of video messages via video snapshots--image frames retrieved as still images. The system determines (302) the video capability of the recipient's terminal. If it is not full-motion video, the system plays back (320) only the soundtrack of the video message and monitors (400) the recipient's input for a snapshot request. Upon receipt of a snapshot request, the system captures (402-410) the image frame of the video message that corresponds in the video message to the point in the playback of the soundtrack at which the request was made and converts the frame from moving-image format to still-image format. If the recipient's terminal's video capability is slow video, the system sends (432) the converted frame to the recipient's terminal during simultaneous or interrupted playback of the soundtrack. If the capability is still image or voice-only, the system queues (434) the converted frame, and when soundtrack playback ends, the system queries (502) for the address of an image-retrieval terminal and sends (510, 522) the queued frames to that address.
Abstract translation: 多媒体消息系统（101）允许缺少全动态视频消息检索能力的消息接收者通过视频快照 - 作为静止图像检索的图像帧来检索视频消息的至少一些图像内容。 该系统确定（302）接收者终端的视频能力。 如果它不是全动态视频，则系统仅播放（320）视频消息的音轨，并监视（400）收件人的快照请求输入。 在接收到快照请求之后，系统将视频消息中对应的视频消息的图像帧（402-410）捕获到进行请求的音带的回放点，并将帧从移动 - 图像格式为静止图像格式。 如果收件人的终端的视频功能较慢，系统会在音轨同时或中断播放期间将转换的帧发送（432）到收件人的终端。 如果能力仍然是图像或仅语音，则系统对转换的帧排队（434），并且当音轨播放结束时，系统查询（502）图像检索终端的地址，并发送（510,522） 将帧排队到该地址。
-
公开(公告)号：US09876912B2
公开(公告)日：2018-01-23
申请号：US13894129
申请日：2013-05-14
Applicant: Gordon R. Brunson
Inventor： Gordon R. Brunson
CPC classification number: H04M3/543 , H04L65/1006 , H04L65/1096
Abstract: The concept of chained parallel forking is introduced. Addresses of record are included in a contactee's contact resolution preferences to enable an incoming INVITE message to be routed to one or more users as well as other devices, per the contactee's contact resolution preferences. A communication system configured to execute the chained parallel forking contact resolution process is also described.
-
公开(公告)号：US09450989B2
公开(公告)日：2016-09-20
申请号：US12783249
申请日：2010-05-19
Applicant: Robert E. Braudes , Gordon R. Brunson , Joel M. Ezell , Harsh V. Mendiratta
Inventor： Robert E. Braudes , Gordon R. Brunson , Joel M. Ezell , Harsh V. Mendiratta
CPC classification number: H04L65/1066 , H04L65/1006 , H04L65/1083 , H04L67/22
Abstract: The concept of a centralized communication log is provided. Anchor points, and specifically Session Initiation Protocol (SIP) anchor points, serve as a media and call control point that is established on a per-user basis which can then be leveraged by a communication log service. Such a communication log service is able to determine accurate and real-time communicant information for a communication session and populate a centralized communication log with the same. Such a communication log is, therefore, accurate with respect to multiple users in a system, highly available, and scaled horizontally.
Abstract translation: 提供集中通信日志的概念。 锚点，特别是会话发起协议（SIP）锚点，用作基于每个用户建立的媒体和呼叫控制点，然后可以由通信日志服务来利用。 这样的通信日志服务能够确定用于通信会话的准确和实时的通信者信息，并且填充具有该通信日志的集中通信日志。 因此，这样的通信日志对于系统中的多个用户是准确的，高度可用的并且水平地缩放。
-
公开(公告)号：US08855292B1
公开(公告)日：2014-10-07
申请号：US11518096
申请日：2006-09-08
Applicant: Gordon R. Brunson
Inventor： Gordon R. Brunson
CPC classification number: H04M3/523 , H04M2203/408
Abstract: A contact center is provided that has (a) a database 114 operable to contain customer records; (b) a plurality of agent communication devices 134-1 to -N corresponding to a plurality of agents; (c) a switching fabric 110, 130 to connect incoming contacts with agent communication devices; (d) a plurality of contact queues 208a-n to enqueue contacts awaiting servicing by an agent; and (e) a queue bypass module that receives, from a first agent of a contact center, a queue bypass request for a specified first customer and updates a set of data structures associated with the specified first customer to indicate that the first customer is entitled to bypass queue positions when the first customer again contacts the contact center.
Abstract translation: 提供了一个联络中心，其具有（a）数据库114，其可操作以包含客户记录; （b）对应于多个代理的多个代理通信设备134-1至N; （c）交换结构110,130，用于将进入的联系人与代理通信设备连接起来; （d）多个接触队列208a-n，以使得等待代理服务的接触入队; 以及（e）队列旁路模块，其从联络中心的第一代理接收针对指定的第一客户的队列旁路请求，并更新与指定的第一客户相关联的一组数据结构，以指示第一客户被授权 当第一个客户再次联系联络中心时绕过队列位置。
-
公开(公告)号：US08787917B1
公开(公告)日：2014-07-22
申请号：US11257909
申请日：2005-10-24
Applicant: Karen Barrett , Gordon R. Brunson , Siobhan Buckley , Ciaran Gannon , Muneyb Minhazuddin
Inventor： Karen Barrett , Gordon R. Brunson , Siobhan Buckley , Ciaran Gannon , Muneyb Minhazuddin
CPC classification number: H04W40/12 , G01C21/3461 , H04W4/029 , H04W28/26
Abstract: Mobile telephone user route mapping services and coverage area warning services and systems for providing such services are provided. Origination location and destination location information is entered, and a route between the locations along which wireless telephone system coverage is available is returned. If the returned route is less preferable than another possible route along which there are areas of poor coverage or no coverage, the provider of the wireless telephone system is informed, and this information can be used to identify areas in which improved coverage would most benefit mobile telephone users. A warning may also be provided to inform the parties to a call that a participant using a mobile telephone is about to enter an area of poor coverage or of no coverage. The described services may be offered in return for a fee paid to the service provider.
Abstract translation: 提供了移动电话用户路由映射服务和覆盖区域警告服务以及用于提供此类服务的系统。 输入起始位置和目的地位置信息，并返回无线电话系统覆盖范围可用的位置之间的路线。 如果所返回的路线不如另一可能的路线那样有覆盖差或不覆盖的区域，那么通知无线电话系统的提供者，并且该信息可用于识别改进的覆盖范围最有利于移动的区域 电话用户。 还可以提供警告以通知各方呼叫，使用移动电话的参与者即将进入覆盖不良或无覆盖的区域。 可以提供描述的服务以作为支付给服务提供商的费用。
-
-
-
-
-
-
-
-
-
Search Results
61
records
(took 0.022 seconds)
