公开(公告)号：US20210044703A1

公开(公告)日：2021-02-11

申请号：US17072388

申请日：2020-10-16

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  Sanjeev Chauhan ,  William Carter ,  Manisha Bhat ,  Pamela J. Carter ,  Ryan Karnas ,  Michael Kimmel ,  Suk Yee Wong

IPC: H04M15/00 ,  H04W40/02 ,  H04M3/22 ,  H04M3/36 ,  G06Q30/02 ,  H04M3/51 ,  H04M3/42 ,  H04L12/707 ,  H04L12/729 ,  H04M15/08 ,  H04Q3/00 ,  H04W4/14 ,  G06F16/2457

Abstract: A method for predicting fraudulent call activity is provided. The method includes receiving one or more datasets indicating call activity corresponding to a phone number, and analyzing the one or more datasets to identify unusual call activity. The method further includes generating a fraud prediction, based at least in part on the identified unusual call activity, that the phone number will be used for fraud.

公开(公告)号：US10778852B2

公开(公告)日：2020-09-15

申请号：US16523268

申请日：2019-07-26

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  William Carter ,  Manisha Bhat ,  Pamela J. Carter ,  Sanjeev Chauhan ,  Ryan Karnas ,  Michael Kimmel ,  Suk Yee Wong ,  Alan Stiffler ,  Dewang Lakhani

IPC: H04M15/00 ,  H04M7/00 ,  H04M3/36 ,  H04M15/08 ,  G06F16/2457 ,  G06Q30/02 ,  H04L12/729 ,  H04M3/42 ,  H04Q3/00 ,  H04W4/14 ,  H04L12/707 ,  H04L29/06 ,  H04W4/24 ,  H04M3/22 ,  H04M3/51

Abstract: A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

公开(公告)号：US20200244814A1

公开(公告)日：2020-07-30

申请号：US16845160

申请日：2020-04-10

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  Michael Kimmel ,  Suk Yee Wong

IPC: H04M15/00 ,  G06F16/2457 ,  H04M3/51 ,  H04L12/729 ,  H04M3/36 ,  H04L29/06 ,  H04M7/00 ,  G06Q30/02 ,  H04M3/42 ,  H04L12/707 ,  H04M3/22 ,  H04M15/08 ,  H04W4/14 ,  H04Q3/00 ,  H04W4/24

Abstract: A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

公开(公告)号：US10382631B2

公开(公告)日：2019-08-13

申请号：US15966042

申请日：2018-04-30

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  William Carter ,  Manisha Bhat ,  Pamela J. Carter ,  Sanjeev Chauhan ,  Ryan Karnas ,  Michael Kimmel ,  Suk Yee Wong ,  Alan Stiffler ,  Dewang Lakhani

IPC: H04M15/00 ,  H04M7/00 ,  H04M3/36 ,  H04M15/08 ,  H04L29/06 ,  H04M3/51 ,  H04M3/42 ,  H04M3/22 ,  H04L12/707 ,  H04W4/14 ,  H04Q3/00 ,  H04L12/729 ,  G06Q30/02 ,  G06F16/2457

Abstract: A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.

公开(公告)号：US10306075B2

公开(公告)日：2019-05-28

申请号：US15720909

申请日：2017-09-29

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  William Carter ,  Michael Kimmel

IPC: H04M3/00 ,  H04M5/00 ,  H04M3/493 ,  H04M15/00 ,  H04M3/523

Abstract: Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.

公开(公告)号：US20180249016A1

公开(公告)日：2018-08-30

申请号：US15720909

申请日：2017-09-29

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  William Carter ,  Michael Kimmel

IPC: H04M15/00 ,  H04M3/523 ,  H04M3/493

CPC classification number: H04M15/83 ,  H04M3/493 ,  H04M3/5232 ,  H04M15/59 ,  H04M2201/40 ,  H04M2203/251 ,  H04M2203/258

Abstract: Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre-populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.

公开(公告)号：US09800742B2

公开(公告)日：2017-10-24

申请号：US14984436

申请日：2015-12-30

Applicant: Somos, Inc.

Inventor： Sriram Sharma

IPC: H04M15/00 ,  H04M3/36 ,  H04M3/22 ,  H04M3/42 ,  G06Q30/02 ,  G06F17/30 ,  H04M3/51 ,  H04W4/14 ,  H04W40/02 ,  H04Q3/00 ,  H04L12/729 ,  H04L12/707

CPC classification number: H04M15/8061 ,  G06F17/30525 ,  G06Q30/0201 ,  H04L45/125 ,  H04L45/22 ,  H04M3/2218 ,  H04M3/2263 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/42178 ,  H04M3/42306 ,  H04M3/42357 ,  H04M3/5175 ,  H04M15/08 ,  H04M15/09 ,  H04M15/47 ,  H04M15/58 ,  H04M15/72 ,  H04M15/755 ,  H04M15/8083 ,  H04M15/8214 ,  H04M2203/555 ,  H04Q3/0087 ,  H04Q3/0091 ,  H04W4/14 ,  H04W40/02

Abstract: A toll-free tagging service is provided that includes a subscription-based service that is made available to responsible organizations, consumers and businesses. The toll-free tagging service may provide the ability to tag a toll-free number (or group of numbers), and once a number is tagged, to track updates to that number that may then be distributed to customers through emails/text messages or other means. Subscribers of the toll-free tagging service may also have the ability to create, view, update and delete tags through a web application, mobile application, or some other user interface.

公开(公告)号：US09654648B2

公开(公告)日：2017-05-16

申请号：US14984659

申请日：2015-12-30

Applicant: Somos, Inc.

Inventor： Sriram Sharma

IPC: H04M15/00 ,  H04M3/36 ,  H04M3/22 ,  H04M3/42 ,  G06Q30/02 ,  G06F17/30 ,  H04M3/51 ,  H04W4/14 ,  H04W40/02 ,  H04Q3/00

CPC classification number: H04M15/8061 ,  G06F17/30525 ,  G06Q30/0201 ,  H04L45/125 ,  H04L45/22 ,  H04M3/2218 ,  H04M3/2263 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/42178 ,  H04M3/42306 ,  H04M3/42357 ,  H04M3/5175 ,  H04M15/08 ,  H04M15/09 ,  H04M15/47 ,  H04M15/58 ,  H04M15/72 ,  H04M15/755 ,  H04M15/8083 ,  H04M15/8214 ,  H04M2203/555 ,  H04Q3/0087 ,  H04Q3/0091 ,  H04W4/14 ,  H04W40/02

Abstract: A mobile device including a unique toll-free ID (TFID) present in the mobile device operable to facilitate toll-free communication between the mobile device and a manufacturer.

公开(公告)号：US20160127540A1

公开(公告)日：2016-05-05

申请号：US14960312

申请日：2015-12-04

Applicant: Somos, Inc.

Inventor： Sriram Sharma ,  William Carter ,  Manisha Bhat ,  Pamela J. Carter ,  Sanjeev Chauhan ,  Ryan Karnas ,  Michael Kimmel ,  Suk Yee Wong

IPC: H04M3/36 ,  H04M15/00 ,  H04M3/22 ,  H04M3/42

CPC classification number: H04M15/8061 ,  G06F17/30525 ,  G06Q30/0201 ,  H04L45/125 ,  H04L45/22 ,  H04M3/2218 ,  H04M3/2263 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/42178 ,  H04M3/42306 ,  H04M3/42357 ,  H04M3/5175 ,  H04M15/08 ,  H04M15/09 ,  H04M15/47 ,  H04M15/58 ,  H04M15/72 ,  H04M15/755 ,  H04M15/8083 ,  H04M15/8214 ,  H04M2203/555 ,  H04Q3/0087 ,  H04Q3/0091 ,  H04W4/14 ,  H04W40/02

Abstract: A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to search for, receive recommendations for, and make reservations of toll-free numbers. A user interface may allow activating a toll-free number, through a one-click activation function and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user. Predictive analytic services may be provided that allow a user through a customizable user interface, or dashboard, to access third party data sources and other information derived from toll-free telecommunications networks.

Abstract translation: 免费管理平台（TFMP）包括号码管理，客户管理，呼叫管理服务，发短信服务和文本注册表以及智能服务注册表的方法和系统。 TFMP可能允许用户搜索，接收免费电话​​号码的建议和预约。 用户界面可以允许通过一键式激活功能激活免费电话号码，并且用户可以访问TFMP以创建和访问免费呼叫路由模板的现有模板，并利用路由树引擎来创建定制的呼叫路由 树木为用户免费感兴趣的数字。 可以提供预测分析服务，其允许用户通过可定制的用户界面或仪表板来访问第三方数据源和从免费电信网络得到的其他信息。

公开(公告)号：US20160127539A1

公开(公告)日：2016-05-05

申请号：US14984768

申请日：2015-12-30

Applicant: Somos, Inc.

Inventor： Sriram Sharma

IPC: H04M3/36 ,  H04M3/42 ,  G06Q30/02 ,  H04M3/22

CPC classification number: H04M15/8061 ,  G06F17/30525 ,  G06Q30/0201 ,  H04L45/125 ,  H04L45/22 ,  H04M3/2218 ,  H04M3/2263 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42153 ,  H04M3/42161 ,  H04M3/42178 ,  H04M3/42306 ,  H04M3/42357 ,  H04M3/5175 ,  H04M15/08 ,  H04M15/09 ,  H04M15/47 ,  H04M15/58 ,  H04M15/72 ,  H04M15/755 ,  H04M15/8083 ,  H04M15/8214 ,  H04M2203/555 ,  H04Q3/0087 ,  H04Q3/0091 ,  H04W4/14 ,  H04W40/02

Abstract: A predictive analytics model, that provides for overlaying indexing techniques and enriching the data with public domain and customer sentiment data to provide customer metrics. Analysis of toll-free telecommunications data, such as call volume data to toll-free numbers owned by key federal agencies, month over month, may be used to develop an indicator of economic events, trends and correlates.

Abstract translation: 一种预测分析模型，提供覆盖索引技术，并利用公共领域和客户情绪数据丰富数据，以提供客户指标。 分析免费电话数据，如电话数据数据到主要联邦机构拥有的免费电话数月，可能用于制定经济事件，趋势和相关性的指标。