Recording and receiving voice mail with freeform bookmarks
    41.
    发明授权
    Recording and receiving voice mail with freeform bookmarks 失效
    录制和接收语音邮件与自由的书签

    公开(公告)号:US08654939B2

    公开(公告)日:2014-02-18

    申请号:US09782772

    申请日:2001-02-13

    CPC classification number: H04M3/533 H04M2203/303

    Abstract: Methods, systems, computer program products, and methods of doing business by providing bookmarks for voice mail messages in order to facilitate improved navigation thereof. A bookmark is preferably conveyed by the caller leaving a voice mail message to indicate information such as a change in the topic of the message, or a particular important passage within the message, or perhaps to identify some information for special treatment (such as a telephone number and time of day at which the call can be returned). Once the message has been bookmarked, the listener can navigate the message more efficiently (for example, by listening to a few seconds of each topic and then skipping to the next topic, or by listening only to the special information) and can also perform actions on parts of the voice mail message (such as forwarding only a selected segment to a third party, while keeping the remainder of the message confidential). Optionally, audio cues may be rendered with the voice mail message as it is played to the listener, where audio cues are sounds that are either “incorporated in” with the audio rendering as a separate (background) audio stream or inserted in-line within the message. (For example, audio cues may change to signify that the bookmarked topics of the message change, or many announce the type of bookmark associated with an upcoming audio message segment).

    Abstract translation: 方法,系统,计算机程序产品和通过提供语音邮件消息书签进行业务的方法,以便于改进其导航。 书签优选地由呼叫者传达,留下语音邮件消息以指示诸如消息的主题的改变或消息内的特定重要段落之类的信息,或者可能识别用于特殊处理的一些信息(例如电话 可以返回通话的日期和时间)。 一旦邮件已被加书签,收听者可以更有效地浏览邮件(例如,通过收听每个主题几秒钟,然后跳过下一个主题,或仅通过监听特殊信息),还可以执行操作 在语音邮件消息的一部分(例如仅将选择的段转发给第三方,同时保留消息的其余部分保密)。 可选地,音频提示可以随着语音邮件消息被呈现,因为它被播放到收听者,其中音频提示是声音作为单独的(背景)音频流或者以“ 消息。 (例如,音频提示可能改变以表示消息的加书签的主题改变,或许多宣布与即将到来的音频消息片段相关联的书签的类型)。

    Video conferencing system, method, and computer program storage device
    42.
    发明授权
    Video conferencing system, method, and computer program storage device 有权
    视频会议系统,方法和计算机程序存储设备

    公开(公告)号:US08644467B2

    公开(公告)日:2014-02-04

    申请号:US13227156

    申请日:2011-09-07

    Inventor: Jason Catchpole

    Abstract: A video-conferencing device for presenting augmented images that includes at least one interface, a network and a computer processor programmed to receive first information identifying a scene via the at least one interface. The computer processor also detects whether the scene contains at least one marker and identifies a location of each detected marker within the scene. In response to determining that the scene contains a first marker and based on the location of the first marker, the computer processor then augments the portion of the scene containing the first marker with second information. The computer processor then transmits the augmented scene to at least one external device via the network.

    Abstract translation: 一种用于呈现增强图像的视频会议设备,其包括至少一个接口,网络和计算机处理器,其被编程为经由所述至少一个接口接收识别场景的第一信息。 计算机处理器还检测场景是否包含至少一个标记并且识别场景内每个检测到的标记的位置。 响应于确定场景包含第一标记并且基于第一标记的位置,计算机处理器然后用第二信息来增加包含第一标记的场景的部分。 然后,计算机处理器经由网络将增强场景发送到至少一个外部设备。

    Providing contextual information with a voicemail message
    44.
    发明授权
    Providing contextual information with a voicemail message 有权
    使用语音邮件消息提供上下文信息

    公开(公告)号:US08280015B2

    公开(公告)日:2012-10-02

    申请号:US11398816

    申请日:2006-04-06

    CPC classification number: H04M3/53366 H04M2203/303

    Abstract: Aspects of the present invention are directed at obtaining contextual information with a voicemail message. In accordance with one embodiment, a method is provided that obtains additional contextual information that is not obtained automatically when a voicemail message is received. More specifically, the method includes automatically obtaining a first set of contextual information from a client associated with the caller when the caller is transferred to a voicemail system. Then a determination is made regarding whether the callee requests that additional contextual information be obtained. If the callee requests that additional contextual information be obtained, the requested information is obtained from a third-party service or by prompting the caller.

    Abstract translation: 本发明的方面涉及通过语音邮件消息获取上下文信息。 根据一个实施例,提供了一种获得当接收到语音邮件消息时不自动获得的附加语境信息的方法。 更具体地,该方法包括当主叫方被转移到语音邮件系统时,从与呼叫者相关联的客户端自动获得第一组上下文信息。 然后确定被叫方是否请求获得附加的上下文信息。 如果被叫方请求获得附加的上下文信息,则从第三方服务或通过提示呼叫者获得所请求的信息。

    Techniques for Marking and Manipulating Voice Message Segments Through a Telephone User Interface
    45.
    发明申请
    Techniques for Marking and Manipulating Voice Message Segments Through a Telephone User Interface 有权
    通过电话用户界面标记和处理语音消息段的技术

    公开(公告)号:US20110293079A1

    公开(公告)日:2011-12-01

    申请号:US13206746

    申请日:2011-08-10

    CPC classification number: H04M3/53383 H04M2203/303 H04M2203/4554

    Abstract: In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

    Abstract translation: 在一个实施例中,提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令,并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。

    Apparatus and method for determining part of elicitation from spoken dialogue data
    47.
    发明授权
    Apparatus and method for determining part of elicitation from spoken dialogue data 有权
    用于确定来自口头对话数据的部分引用的装置和方法

    公开(公告)号:US07940915B2

    公开(公告)日:2011-05-10

    申请号:US11413057

    申请日:2006-04-28

    CPC classification number: H04M3/42221 H04M2203/301 H04M2203/303

    Abstract: This apparatus calculates, from the spoken dialogue data between a customer and an operator, the speech length of each speech. Then, it estimates the structure of the spoken dialogue data based on the speech length and specifies a speech-length-characteristic change time point (time) when the speaker who makes longer speeches changes. Then it extracts an information search time point (time) when the operator performs information search from operation log information about operator's operations performed during this conversation and determined both the ending time point of a part-to-elicit from the information search time point and the starting time point of the part-to-elicit from the speech length-characteristic change time point.

    Abstract translation: 该装置根据客户和操作者之间的口语对话数据计算每个语音的语音长度。 然后,它基于语音长度来估计口语对话数据的结构,并且指定当讲话者更长的演讲者改变时的语音长度特征变化时间点(时间)。 然后,当操作者从在该对话期间执行的操作者的操作的操作日志信息执行信息搜索时,提取信息搜索时间点(时间),并确定从信息搜索时间点起的部分到引用的结束时间点和 从语音长度特征变化时间点开始部分时间点的起始时间点。

    SYSTEM FOR RECORDING AND ANALYSING MEETINGS
    48.
    发明申请
    SYSTEM FOR RECORDING AND ANALYSING MEETINGS 审中-公开
    记录和分析会议系统

    公开(公告)号:US20090177469A1

    公开(公告)日:2009-07-09

    申请号:US11816850

    申请日:2006-02-22

    Inventor: Gregory Findlay

    Abstract: A system for producing a transcript of a meeting having n attendees, the attendees being identified as ID1 to IDn and channel 1 to channel n. A speech discriminator includes a channel monitor which generates a speech output from one or more of channels 1 to n at any one times a speech file selector at 14 and a speech file database at 15. Discrimination is on the basis of pre-allocated channels which correspond to pre-allocated microphones which are matched by ID and to the speech files in the speech file database. The effect of 13, 14 and 15 is to match a channel input to a particular speech file in the database 15 so that this information may then be passed to the audio to text convertor such that the speech file information and the input audio may be converted to text, displayed and written to a text file.

    Abstract translation: 用于制作具有n个参加者的会议记录的系统,参加者被识别为ID1至IDn,频道1被标识为n。 语音鉴别器包括一个信道监视器,该信道监视器在14个语音文件选择器和15个语音文件数据库的任何一个时刻产生从一个或多个信道1到n的语音输出。歧视是基于预先分配的信道 对应于与ID匹配的预分配麦克风和语音文件数据库中的语音文件。 13,14和15的效果是将通道输入与数据库15中的特定语音文件相匹配,使得该信息随后可被传递到音频到文本转换器,使得语音文件信息和输入音频可被转换 文本,显示和写入文本文件。

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