Event-triggered upgrading of network access service entitlement via audio-visual entertainment system

    公开(公告)号:US10970749B2

    公开(公告)日:2021-04-06

    申请号:US16008293

    申请日:2018-06-14

    Abstract: An app server receives a device token from a software application on a mobile device. The device token identifies the mobile device for pushing notification messages of the software application to the mobile device via a push notification system. The mobile device is monitored while accessing the Internet in order to detect when the user may benefit from upgraded access to the Internet. The app server then sends one or more notification message(s) to the user such as by sending a message to the device token of the mobile device via the push notification system or to a display device associated with the user at the hospitality establishment. The notification message invites the user to upgrade their Internet access. The push notification system alerts the user to the notification message via the user interface of the mobile device even when the software application is not running on the mobile device.

    Interface gateway and method of facilitating communication between a property management system and a guest service device

    公开(公告)号:US10863006B2

    公开(公告)日:2020-12-08

    申请号:US16659863

    申请日:2019-10-22

    Abstract: An interface gateway facilitates communication between a first device and a second device serving a hospitality establishment. The first device is one of a property management system (PMS) and a guest service device, and the second device is the other of the property management system (PMS) and the guest service device. One or more communication ports perform data communications with the first device and the second device. One or more processors receive a message from the first device, determine that the message is in a first format, determine that the message is applicable to the second device, determine that the second device supports a second format, convert the message to the second format, store the message in a transmit queue with an indication of whether a confirmation reply is expected from the second device, and send the message in the second format to the second device.

    ALLOWING GUEST OF HOSPITALITY ESTABLISHMENT TO UTILIZE MULTIPLE GUEST DEVICES TO ACCESS NETWORK SERVICE

    公开(公告)号:US20200219211A1

    公开(公告)日:2020-07-09

    申请号:US16820017

    申请日:2020-03-16

    Abstract: Network traffic, including a device identifier, is received from an unrecognized guest device on a computer network of a hospitality establishment. A user profile server is queried to determine a user identifier that is associated with the device identifier of the guest device. A properly management system is queried to determine whether the user identifier is associated with a current guest of the hospitality establishment, and, when yes, to determine a guest area registered to the current guest. A login database is queried to find an unexpired login record of an authorized guest device associated with the guest area, the unexpired login record granting the authorized guest device access to the network service for an allowed access duration. The unrecognized guest device is automatically granted access to the network service for a remaining portion of the allowed access duration of the unexpired login record.

    DNS-BASED CAPTIVE PORTAL WITH INTEGRATED TRANSPARENT PROXY TO PROTECT AGAINST USER DEVICE CACHING INCORRECT IP ADDRESS

    公开(公告)号:US20200067886A1

    公开(公告)日:2020-02-27

    申请号:US16673079

    申请日:2019-11-04

    Abstract: A server in a captive portal accepts a connection from a user device to the IP address of the server and receives a HTTP or HTTPS request over the connection. The connection may be a result of the user device being previously determined to be not logged in, and consequently provided the IP address of the server as a DNS resolved IP address, the user device thereafter caching the IP address of the server. The server responds with requested content if the target host of the request is a local host. If the target host is a remote destination, the server queries a login database to determine whether the user device is logged in. The server acts as a transparent proxy between the user device and the remote destination if the user device is logged in, else the server sends alternate content to the user device over the connection.

    ENABLING SECURED WIRELESS ACCESS USING USER-SPECIFIC ACCESS CREDENTIAL FOR SECURE SSID

    公开(公告)号:US20190239074A1

    公开(公告)日:2019-08-01

    申请号:US16380718

    申请日:2019-04-10

    Abstract: A hotspot provides an open wireless network and a secure wireless network. The open wireless network has no network-level encryption and allows open association therewith. The secure wireless network employs network-level encryption and requires authentication of a received access credential from a client device before allowing association therewith. A system for authorizing the client device for secured access at the hotspot includes an access controller configured to establish an encrypted connection between the client device and a login portal of the hotspot over the open wireless network, and to store a user-specific access credential transmitted via the encrypted connection as a valid access credential in a credential database. The credential database is accessed by wireless access points of the hotspot to authenticate the received access credential from the client device in response to a request from the client device to associate with the secure wireless network.

    LEVERAGING MEDIA DEVICE PAIRING TO SIMPLIFY GRANTING MOBILE DEVICE ACCESS TO EXTERNAL NETWORK

    公开(公告)号:US20180295191A1

    公开(公告)日:2018-10-11

    申请号:US16004100

    申请日:2018-06-08

    Abstract: A media server receives a request from an unpaired mobile device, queries a login database to determine whether the mobile device is logged in for high speed Internet access, and, when yes, identifies a particular guest area of the hospitality establishment according to details in its login record. One of the media devices accessible from within the particular guest area is selected and paired with the mobile device without requiring a user of the mobile device to input into the mobile device a connect code of the selected media device. In another example, a user initiates a codeless pairing mode on a particular one of the media devices and begins interacting with the media server utilizing an unpaired mobile device. Since, only one media device can be in that mode at a time, the media server pairs the newly detected unpaired mobile device with the particular media device.

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