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公开(公告)号：US07865829B1
公开(公告)日：2011-01-04
申请号：US10751194
申请日：2003-12-31
IPC分类号： G06F3/00
摘要： Help information for a software application is provided based on a user help knowledge base. The user help knowledge base includes a user help profile indicating help information previously selected by the user. Examples of data tracked for the previously selected help information include the application context in which it selected, a presentation mode in which it was presented, at least one associated help topic, and a help content format. The user help knowledge base can further comprise a user profile maintained by the software application. Based on the information in the user help knowledge base, as well as the current context of the application and/or user data entered, the help module selects help information pertinent to the user and the current context of the application. A presentation mode, for example a video mode, an audio mode or a display mode, is selected for the help information as well based on the user help knowledge base.
摘要翻译： 基于用户帮助知识库提供软件应用程序的帮助信息。 用户帮助知识库包括用户帮助简档，指示用户先前选择的帮助信息。 为先前选择的帮助信息跟踪的数据的示例包括其所选择的应用程序上下文，其中呈现的呈现模式，至少一个相关联的帮助主题以及帮助内容格式。 用户帮助知识库还可以包括由软件应用程序维护的用户简档。 基于用户帮助知识库中的信息以及输入的应用和/或用户数据的当前上下文，帮助模块选择与用户相关的帮助信息和应用的当前上下文。 基于用户帮助知识库，为帮助信息选择演示模式，例如视频模式，音频模式或显示模式。
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公开(公告)号：US20100091967A1
公开(公告)日：2010-04-15
申请号：US12250246
申请日：2008-10-13
申请人： John Costello , David Murray , Frank McGuire , Martin Walker
发明人： John Costello , David Murray , Frank McGuire , Martin Walker
IPC分类号： H04M3/42
CPC分类号： H04M3/51 , H04M3/58 , H04M2201/40
摘要： During communications sessions between an agent in a call center and a customer, it is often desirable that a secondary agent is consulted, the secondary agent perhaps more suited to the particular needs of the customer. It is preferred that the original agent is presented with a list of the best-suited agents with which to consult, if needs be. Accordingly, a system and method for managing a list of contacts for presentation to a user of a computer system (e.g. a call center agent) is disclosed. The system provides for the monitoring of live communications between an agent and a customer, and further provides for the detecting of a pattern of data in the monitored live communications interaction (e.g. utilising speech recognition to recognise use of a particular keyword). The system is then operable to present a list of suggested contacts to the agent, the suggested contacts chosen based on a match between selection criteria for that contact and on the particular data pattern detected.
摘要翻译： 在呼叫中心中的代理和客户之间的通信会话期间，通常希望查询辅助代理，辅助代理可能更适合于客户的特定需求。 优选的是，如果需要，则向原始代理人呈现最佳适合代理人的列表。 因此，公开了一种用于管理用于呈现给计算机系统（例如呼叫中心代理）的用户的联系人列表的系统和方法。 该系统提供对代理和客户之间的实时通信的监控，并进一步提供对所监视的实时通信交互中的数据模式的检测（例如，利用语音识别来识别特定关键字的使用）。 该系统然后可操作以向代理呈现建议联系人的列表，基于该联系人的选择标准与所检测的特定数据模式之间的匹配来选择所建议的联系人。
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公开(公告)号：US20080298253A1
公开(公告)日：2008-12-04
申请号：US11755198
申请日：2007-05-30
申请人： Martin Walker , John Costello , David Murray
发明人： Martin Walker , John Costello , David Murray
IPC分类号： H04L12/26
CPC分类号： H04M3/42221 , H04L41/069 , H04L43/00 , H04L65/605 , H04M3/51
摘要： A device for recording the content of live communications sessions allocates each session with a unique identifier which is also communicated to a server, exchange, switch or endpoint having control of that session. A log of events occurring in the session is updated with the unique identifier of the recorded content, and following the session, the log of events is communicated to the recording device, indexed under the unique identifier, and stored with the recorded content of the session itself
摘要翻译： 用于记录实况通信会话内容的设备为每个会话分配唯一的标识符，该标识符也被传送到具有该会话控制的服务器，交换机，交换机或端点。 在会话中发生的事件日志用记录的内容的唯一标识符更新，并且在会话之后，将事件的日志传送到记录设备，以唯一的标识符索引，并与记录的会话的内容一起存储 本身
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54.发明申请公开(公告)号：US20070238365A1
公开(公告)日：2007-10-11
申请号：US11402250
申请日：2006-04-11
申请人： Bernard Hammond , David Murray , Ian George
发明人： Bernard Hammond , David Murray , Ian George
IPC分类号： H01R24/00
CPC分类号： H01R13/6466 , H01R13/6658 , H05K1/0228 , H05K1/162 , H05K3/4644 , H05K2201/09236 , H05K2201/09245 , H05K2201/09263 , H05K2201/10189
摘要： The present disclosure relates to a telecommunications jack including a housing having a port for receiving a plug. The jack also includes a plurality of contact springs adapted to make electrical contact with the plug when the plug is inserted into the port of the housing, and a plurality of wire termination contacts for terminating wires to the jack. The jack further includes a circuit board that electrically connects the contact springs to the wire termination contacts. The circuit board includes first and second conductive layers separated by a relatively thin dielectric layer. The first and second conductive layers include a crosstalk compensation arrangement having spaced-apart capacitor members. The relatively thin dielectric layer allows a high level of capacitance to be generated between the capacitor members.
摘要翻译： 本公开涉及一种电信插孔，其包括具有用于接收插头的端口的壳体。 千斤顶还包括多个接触弹簧，其适于当插头插入壳体的端口时与插头电接触，以及多个用于将插线端接到插座的导线终端触头。 千斤顶还包括将接触弹簧电连接到导线终端触点的电路板。 电路板包括由相对薄的电介质层分开的第一和第二导电层。 第一和第二导电层包括具有间隔开的电容器构件的串扰补偿装置。 相对薄的电介质层允许在电容器构件之间产生高电平的电容。
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公开(公告)号：US20070033130A1
公开(公告)日：2007-02-08
申请号：US11334032
申请日：2006-01-17
申请人： David Murray
发明人： David Murray
IPC分类号： G06Q40/00
CPC分类号： G06Q40/12 , G06Q40/123
摘要： A method includes providing to a tax-data provider a set of computer-executable instructions that, when executed by an electronic device, generate a user interface displayable on a display device coupled to the electronic device and operable to enable the tax-data provider to enter a tax-data set. The electronic system receives, but does not store, the tax-data set. A mathematical operation is performed using the received tax data, yielding a value. The electronic system provides the value to the electronic device.
摘要翻译： 一种方法包括向税务数据提供者提供一组计算机可执行指令，所述指令当由电子设备执行时生成可显示在耦合到所述电子设备的显示设备上的用户界面，并且可操作以使所述税务数据提供者能够 输入税务数据集。 电子系统接收但不存储税务数据集。 使用收到的税务数据执行数学运算，产生一个值。 电子系统为电子设备提供了价值。
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公开(公告)号：US20060189781A1
公开(公告)日：2006-08-24
申请号：US10528068
申请日：2003-09-18
申请人： Susanne Pedersen , David Murray
发明人： Susanne Pedersen , David Murray
IPC分类号： C08G18/16
CPC分类号： C08G18/36 , C08G18/246 , C08G18/6629 , C08G18/6662 , C08G18/6696
摘要： Process for the production of a polyurethane binder comprising the steps of mixing at the site of use a mixture of an alcohol component and an isocyanate component in a predetermined weight ratio with a catalyst in an amount determined by the desired open time of the binder. Apparatus for the preparation of a polyurethane binder comprising means for dosing an alcohol and an isocyanate component in a predetermined weight ratio to form a mixture means for dosing varying amounts of catalyst to said mixture and means for mixing the dosed components.
摘要翻译： 用于生产聚氨酯粘合剂的方法，包括以下步骤：以预定重量比的醇组分和异氰酸酯组分的混合物在混合物中以由粘合剂所需的开放时间确定的量与催化剂混合。 用于制备聚氨酯粘合剂的装置，包括用于以预定重量比计量醇和异氰酸酯组分的装置，以形成用于将不同量的催化剂给予所述混合物的混合物的装置和用于混合给药组分的装置。
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公开(公告)号：US20060066654A1
公开(公告)日：2006-03-30
申请号：US10955226
申请日：2004-09-30
IPC分类号： B41J29/38
CPC分类号： B41J29/393 , B41J29/38
摘要： An imaging apparatus includes a controller and a media detection device mechanically engaged with a print media. The media detection device has a movable indicator having a surface with distinct reflectance characteristics. A reflectance sensor is communicatively coupled to the controller. The reflectance sensor reads a reflectance of the surface and outputs a signal to the controller indicative of at least one characteristic of the print media.
摘要翻译： 成像装置包括与打印介质机械接合的控制器和介质检测装置。 介质检测装置具有具有不同反射特性的表面的可移动指示器。 反射传感器通信地耦合到控制器。 反射率传感器读取表面的反射率，并向控制器输出指示打印介质的至少一个特性的信号。
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公开(公告)号：US20050203511A1
公开(公告)日：2005-09-15
申请号：US10790033
申请日：2004-03-02
CPC分类号： A61B17/7044 , A61B17/7026
摘要： An implantable, temporospatially dynamic, rachiorthotic orthopaedics device comprising: a unidirectional force generating means for generating a unidirectional force which acts over a range of deflection of said unidirectional force generating means; a first attachment means for attaching said unidirectional force generating means to a first vertebra; and a second attachment means for attaching said unidirectional force generating means to a second vertebra; wherein said unidirectional force is applied by said unidirectional force generating means via said first and second attachment means to said first and second vertebrae such that said first vertebra and said second vertebra are urged, over a period of time (which period of time extends beyond the end of a medical procedure to implant said orthopaedics device) and over a range of rotational, axial and/or flexional/extensional motion, towards a predetermined desired spatial relationship with respect to one another, whereby, over said period of time, said unidirectional force urges a proprioceptively neutral position of said first and second vertebrae towards a desired neutral position, and whereby a biological correction of a spinal deformity, spinal injury or other spinal disorder may be mechanically facilitated.
摘要翻译： 一种可植入的时空动态拉氏矫形矫形装置，包括：单向力产生装置，用于产生在所述单向力发生装置的一定范围内作用的单向力; 用于将所述单向力产生装置附接到第一椎骨的第一附接装置; 以及用于将所述单向力产生装置附接到第二椎骨的第二附接装置; 其中所述单向力产生装置经由所述第一和第二附接装置施加到所述第一和第二椎骨，使得所述第一椎骨和所述第二椎骨在一段时间内被推动（所述时间段延伸超过 结束医疗程序以植入所述整形外科设备）以及在旋转，轴向和/或弯曲/延伸运动的范围内朝向彼此相对于预定的期望的空间关系，从而在所述时间段内，所述单向力 促使所述第一和第二椎骨的本体感中性位置朝向期望的中立位置，并且由此可以机械地促进脊柱畸形，脊柱损伤或其他脊柱障碍的生物校正。
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公开(公告)号：US20050137002A1
公开(公告)日：2005-06-23
申请号：US10744273
申请日：2003-12-23
申请人： David Murray , Michael Case
发明人： David Murray , Michael Case
IPC分类号： A01D41/127 , A01D75/28 , A01F12/16
CPC分类号： A01F12/46 , A01D41/1272 , A01D75/28
摘要： A mass flow grain monitor is located adjacent the upper end of the clean grain elevator assembly of a harvester and includes a load cell having a member that is subject to slight deformation under loads for use in generating an output signal that is proportional to the load. As the grain flow reaches the top of the elevator assembly, its direction is changed such that a centrifugal force is exerted by the moving flow that is proportional to the mass of the grain flow at that instant. Such centrifugal force is directed vertically against the deformable member of the load cell which is itself generally horizontally disposed when the harvester is on level ground so that the entire weight of the deformable member can be treated as tare and zeroed out of the system when it is calibrated with the harvester on level ground. Having the member generally horizontally disposed and measuring the force of the grain vertically causes a significant reduction in the amount of error introduced into the output from the monitor when the harvester encounters upsloping or downsloping hillside conditions.
摘要翻译： 质量流量谷物监视器位于收割机的清洁粮食电梯组件的上端附近，并且包括负载传感器，该负载传感器具有在用于产生与负载成比例的输出信号的负载下经受轻微变形的构件。 当谷物流到达电梯组件的顶部时，其方向改变，使得离心力通过与该时刻的谷粒流的质量成比例的移动流来施加。 这样的离心力垂直地抵靠着称重传感器的可变形构件，当该收集器处于水平地面时，其本身大致水平地设置，使得可变形构件的整个重量可以被当作皮重处理并从系统中归零 用水平地面上的收割机进行校准。 使该构件通常水平放置并且垂直地测量谷物的力使得当收割机遇到上坡或下坡的山坡状况时，从监视器的输出中引入的误差量的显着减少。
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公开(公告)号：US20050091320A1
公开(公告)日：2005-04-28
申请号：US10685090
申请日：2003-10-09
申请人： Steven Kirsch , David Murray
发明人： Steven Kirsch , David Murray
CPC分类号： H04L51/12
摘要： An e-mail filtering method and system that categorize received e-mail messages based on information about the sender. Data about the sender is contained in the message and is used to identify the actual sender of the message using a signature combining pieces of information from the message header or derived from information in the message header. This and other information about the message is then sent by each member of an e-mail network to one or more central databases (in one embodiment, the information will also be stored at a database associated with the recipient's e-mail program and filtering software) which stores the information and compiles statistics about e-mails sent by the sender to indicate the likelihood that the e-mail is unsolicited and determine the reputation of the sender (a good reputation indicates the sender does not send unwanted messages while a bad reputation indicates the sender sends unsolicited e-mail messages). Information from the central database is then sent to recipients in order to determine the likelihood that a received e-mail message is spam (information may also be obtained from the local database associated with the recipient's e-mail program and filtering software).
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