公开(公告)号：US08429148B1

公开(公告)日：2013-04-23

申请号：US11264650

申请日：2005-11-01

Applicant: Shona Douglas ,  Junlan Feng ,  Mazin Gilbert

Inventor： Shona Douglas ,  Junlan Feng ,  Mazin Gilbert

IPC: G06F17/30

CPC classification number: G06F17/30905 ,  G06F17/2247 ,  G06F17/30516 ,  G06F17/30539 ,  G06F17/30867 ,  G06F2216/03 ,  H04L67/02

Abstract: Disclosed is a web server that includes a headlines module for automatically generating headlines based on data retrieved from a network (e.g., World Wide Web). The web server also includes an interactive agent for generating responses to inquiries relating to the headlines based on the data.

Abstract translation: 公开了一种网络服务器，其包括用于基于从网络检索的数据（例如万维网）自动生成标题的标题模块。 Web服务器还包括交互式代理，用于基于数据生成关于标题的查询的响应。

公开(公告)号：US08412514B1

公开(公告)日：2013-04-02

申请号：US11260412

申请日：2005-10-27

Applicant: Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tür ,  Gokhan Tur

Inventor： Junlan Feng ,  Mazin Gilbert ,  Dilek Hakkani-Tür ,  Gokhan Tur

IPC: G06F17/20 ,  G06F17/27 ,  G06F17/21

CPC classification number: G06N5/022 ,  G06F17/2211 ,  G06F17/30654 ,  G06F17/30657 ,  G06F17/30696 ,  G06F17/30867 ,  G09B5/00

Abstract: Disclosed is a method and apparatus for responding to an inquiry from a client via a network. The method and apparatus receive the inquiry from a client via a network. Based on the inquiry, question-answer pairs retrieved from the network are analyzed to determine a response to the inquiry. The QA pairs are not predefined. As a result, the QA pairs have to be analyzed in order to determine whether they are responsive to a particular inquiry. Questions of the QA pairs may be repetitive and similar to one another even for very different subjects, and without additional contextual and meta-level information, are not useful in determining whether their corresponding answer responds to an inquiry.

Abstract translation: 公开了一种用于经由网络从客户机响应询问的方法和装置。 该方法和装置经由网络从客户端接收询问。 基于查询，分析从网络检索的问答对以确定对查询的响应。 QA对未预先定义。 因此，必须分析QA对以确定它们是否响应于特定查询。 质量保证对的问题可能是重复的，即使对于非常不同的主题也是相似的，并且没有附加的上下文和元级信息在确定他们的对应答案是否响应于查询时也是无用的。

公开(公告)号：US08359307B2

公开(公告)日：2013-01-22

申请号：US13088935

申请日：2011-04-18

Applicant: Srinivas Bangalore ,  Junlan Feng ,  Mazin Gilbert ,  Jay Gordon Wilpon

Inventor： Srinivas Bangalore ,  Junlan Feng ,  Mazin Gilbert ,  Jay Gordon Wilpon

IPC: G06F17/30

CPC classification number: G06F17/2235 ,  G06Q30/02 ,  G06Q30/06

Abstract: A website mining tool is disclosed that extracts information from, for example, a company's website and presents the extracted information in a graphical user interface (GUI). In one embodiment, web pages from a website are stored in, for example, computer memory and a structure of the web pages is identified. A plurality of blocks of information is then extracted as a function of this structure and a category is assigned to each block of information. The elements in the blocks of information are then displayed, for example to a salesperson, as a function of these categories. In another embodiment, Document Object Modeling parsing is used to identify the structure of the web pages. In yet another embodiment, a support vector machine is used to categorize each block of information.

Abstract translation: 公开了一种网站挖掘工具，其提取例如公司网站的信息，并将所提取的信息呈现在图形用户界面（GUI）中。 在一个实施例中，来自网站的网页被存储在例如计算机存储器中，并且识别网页的结构。 然后根据该结构提取多个信息块，并将类别分配给每个信息块。 然后，作为这些类别的函数，将信息块中的元素显示为例如销售人员。 在另一个实施例中，文档对象建模解析用于识别网页的结构。 在另一个实施例中，支持向量机用于对每个信息块进行分类。

公开(公告)号：US20120304239A1

公开(公告)日：2012-11-29

申请号：US13569722

申请日：2012-08-08

Applicant: Behzad Shahraray ,  David Crawford Gibbon ,  Bernard S. Renger ,  Zhu Liu ,  Andrea Basso ,  Mazin Gilbert ,  Michael J. Johnston

Inventor： Behzad Shahraray ,  David Crawford Gibbon ,  Bernard S. Renger ,  Zhu Liu ,  Andrea Basso ,  Mazin Gilbert ,  Michael J. Johnston

IPC: H04N7/173

CPC classification number: H04N21/4828 ,  G06F3/038 ,  G06F17/30026 ,  G06F17/30817 ,  G06F17/3082 ,  G10L15/24 ,  G10L15/26 ,  H04N21/41407 ,  H04N21/42203 ,  H04N21/47202 ,  H04N21/4782 ,  H04N21/64322

Abstract: A portable communication device has a touch screen display that receives tactile input and a microphone that receives audio input. The portable communication device initiates a query for media based at least in part on tactile input and audio input. The touch screen display is a multi-touch screen. The portable communication device sends an initiated query and receives a text response indicative of a speech to text conversion of the query. The portable communication device then displays video in response to tactile input and audio input.

Abstract translation: 便携式通信设备具有接收触觉输入的触摸屏显示器和接收音频输入的麦克风。 便携式通信设备至少部分地基于触觉输入和音频输入来发起针对媒体的查询。 触摸屏显示器是多点触摸屏幕。 便携式通信设备发送发起的查询，并接收指示语音的文本响应以进行文本转换。 然后，便携式通信设备响应于触觉输入和音频输入显示视频。

公开(公告)号：US20120278361A1

公开(公告)日：2012-11-01

申请号：US13543846

申请日：2012-07-08

Applicant: Narendra Gupta ,  Mazin Gilbert ,  Benjamin J. Stern

Inventor： Narendra Gupta ,  Mazin Gilbert ,  Benjamin J. Stern

IPC: G06F17/30

CPC classification number: G06F17/30864

Abstract: A system and method are provided for augmenting information on business directory databases and communicating with businesses is disclosed. Using the enriched business directory database and Web mining technology, customized email message are sent inviting businesses to enter their enriched business information into the directory or even subscribe to other paid services provided by the directory service.

Abstract translation: 提供了一种用于增加业务目录数据库信息的系统和方法，并且与业务通信被公开。 使用丰富的业务目录数据库和Web挖掘技术，发送定制的电子邮件消息，邀请企业将其丰富的业务信息输入目录，甚至订阅目录服务提供的其他付费服务。

公开(公告)号：US20120271898A1

公开(公告)日：2012-10-25

申请号：US13539896

申请日：2012-07-02

Applicant: Srinivas Bangalore ,  Mazin Gilbert

Inventor： Srinivas Bangalore ,  Mazin Gilbert

IPC: G06F15/16

CPC classification number: H04L51/02 ,  G06Q10/06 ,  G06Q10/06311 ,  G06Q10/063112 ,  G06Q30/0207 ,  G06Q30/0245

Abstract: A system and method disclosed for using and updating a database of template responses for a live agent in response to user communications. The method includes computing an average string distance between each response from a live agent and a template, use to generate the response, modifying the computed average string distance based on a customer satisfaction score associated with each response and selecting a response that minimizes the computed average string distance and maximizes customer satisfaction. Upon receiving a further communication on a certain issue, the system presents a prototype response that has been added to the template database to the live agent for use in generating a response to the further communication that reduces handling time and increases customer satisfaction.

Abstract translation: 公开了用于响应于用户通信使用和更新活动代理的模板响应的数据库的系统和方法。 该方法包括计算来自活动代理和模板的每个响应之间的平均字符串距离，用于生成响应，基于与每个响应相关联的客户满意度得分修改所计算的平均字符串距离，并且选择使计算出的平均值最小化的响应 弦距，并最大化客户满意度。 在一个特定的问题上接收到进一步的通信之后，系统呈现已经被添加到模板数据库中的实时代理的原型响应，用于产生对进一步通信的响应，这减少了处理时间并提高了客户满意度。

公开(公告)号：US20120253799A1

公开(公告)日：2012-10-04

申请号：US13072920

申请日：2011-03-28

Applicant: Srinivas BANGALORE ,  Robert Bell ,  Diamantino Antonio Caseiro ,  Mazin Gilbert ,  Patrick Haffner

Inventor： Srinivas BANGALORE ,  Robert Bell ,  Diamantino Antonio Caseiro ,  Mazin Gilbert ,  Patrick Haffner

IPC: G10L15/00

CPC classification number: G10L15/183 ,  G10L15/06 ,  G10L15/065 ,  G10L15/22 ,  G10L15/30 ,  G10L2015/0635 ,  G10L2015/0636 ,  G10L2015/228

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for generating domain-specific speech recognition models for a domain of interest by combining and tuning existing speech recognition models when a speech recognizer does not have access to a speech recognition model for that domain of interest and when available domain-specific data is below a minimum desired threshold to create a new domain-specific speech recognition model. A system configured to practice the method identifies a speech recognition domain and combines a set of speech recognition models, each speech recognition model of the set of speech recognition models being from a respective speech recognition domain. The system receives an amount of data specific to the speech recognition domain, wherein the amount of data is less than a minimum threshold to create a new domain-specific model, and tunes the combined speech recognition model for the speech recognition domain based on the data.

Abstract translation: 本文公开的是当语音识别器不能访问语音识别模型时通过组合和调整现有语音识别模型来生成针对感兴趣域的域特定语音识别模型的系统，方法和非暂时计算机可读存储介质 对于该感兴趣的领域，并且当可用的域特定数据低于创建新的特定领域语音识别模型的最小期望阈值时。 配置为练习该方法的系统识别语音识别域并组合一组语音识别模型，语音识别模型集合的每个语音识别模型来自相应的语音识别域。 系统接收特定于语音识别域的数据量，其中数据量小于最小阈值以创建新的域特定模型，并且基于该数据调谐用于语音识别域的组合语音识别模型 。

公开(公告)号：US08259082B2

公开(公告)日：2012-09-04

申请号：US12283512

申请日：2008-09-12

Applicant: Behzad Shahraray ,  David Crawford Gibbon ,  Bernard S. Renger ,  Zhu Liu ,  Andrea Basso ,  Mazin Gilbert ,  Michael J. Johnston

Inventor： Behzad Shahraray ,  David Crawford Gibbon ,  Bernard S. Renger ,  Zhu Liu ,  Andrea Basso ,  Mazin Gilbert ,  Michael J. Johnston

IPC: G06F3/041

CPC classification number: H04N21/4828 ,  G06F3/038 ,  G06F17/30026 ,  G06F17/30817 ,  G06F17/3082 ,  G10L15/24 ,  G10L15/26 ,  H04N21/41407 ,  H04N21/42203 ,  H04N21/47202 ,  H04N21/4782 ,  H04N21/64322

Abstract: A portable communication device has a touch screen display that receives tactile input and a microphone that receives audio input. The portable communication device initiates a query for media based at least in part on tactile input and audio input. The touch screen display is a multi-touch screen. The portable communication device sends an initiated query and receives a text response indicative of a speech to text conversion of the query. The portable communication device then displays video in response to tactile input and audio input.

Abstract translation: 便携式通信设备具有接收触觉输入的触摸屏显示器和接收音频输入的麦克风。 便携式通信设备至少部分地基于触觉输入和音频输入来发起针对媒体的查询。 触摸屏显示器是多点触摸屏幕。 便携式通信设备发送发起的查询，并接收指示语音的文本响应以进行文本转换。 然后，便携式通信设备响应于触觉输入和音频输入显示视频。

公开(公告)号：US20120203547A1

公开(公告)日：2012-08-09

申请号：US13446329

申请日：2012-04-13

Applicant: Mazin Gilbert

Inventor： Mazin Gilbert

IPC: G10L19/14

CPC classification number: G10L15/07

Abstract: Disclosed are systems, methods, and computer readable media for performing speech recognition. The method embodiment comprises selecting a codebook from a plurality of codebooks with a minimal acoustic distance to a received speech sample, the plurality of codebooks generated by a process of (a) computing a vocal tract length for a each of a plurality of speakers, (b) for each of the plurality of speakers, clustering speech vectors, and (c) creating a codebook for each speaker, the codebook containing entries for the respective speaker's vocal tract length, speech vectors, and an optional vector weight for each speech vector, (2) applying the respective vocal tract length associated with the selected codebook to normalize the received speech sample for use in speech recognition, and (3) recognizing the received speech sample based on the respective vocal tract length associated with the selected codebook.

Abstract translation: 公开了用于执行语音识别的系统，方法和计算机可读介质。 方法实施例包括从具有对接收到的语音样本的最小声距离的多个码本中选择码本，所述多个码本通过（a）计算多个扬声器中的每一个的声道长度的处理而生成（ b）对于所述多个扬声器中的每一个，聚类语音向量，以及（c）为每个说话者创建码本，所述码本包含用于每个语音向量的相应说话者声道长度，语音向量和可选矢量权重的条目， （2）应用与所选码本相关联的相应声道长度，以规范化用于语音识别的接收到的语音样本，以及（3）基于与所选码本相关联的相应声道长度来识别所接收的语音样本。

公开(公告)号：US08090084B2

公开(公告)日：2012-01-03

申请号：US11194842

申请日：2005-08-01

Applicant: Junlan Feng ,  Mazin Gilbert ,  Narendra Gupta ,  Gerald Karam

Inventor： Junlan Feng ,  Mazin Gilbert ,  Narendra Gupta ,  Gerald Karam

IPC: H04M11/00 ,  H04M1/64 ,  G06F3/048

CPC classification number: H04M3/4931 ,  H04M7/003

Abstract: The embodiments include a system and a method for establishing a communication connection after searching the World Wide Web. The system can include a first communication device for forming at least one communication connection between the first communication device and a second communication device, search means adapted to accept a query, access means can be adapted to search and identify relevant phone number information using the query, and create at least one icon to link the first communication device to a relevant phone number included in the relevant phone number information identified by the query, and reformulate the query if no relevant phone numbers are identified during the search. The system also includes click-to-dial means adapted to establish at least one communication connection from the first communication device to the second communication device.

Abstract translation: 这些实施例包括在搜索万维网之后建立通信连接的系统和方法。 该系统可以包括用于在第一通信设备和第二通信设备之间形成至少一个通信连接的第一通信设备，适于接受查询的搜索设备，访问设备可以适于使用查询来搜索和标识相关的电话号码信息 ，并且创建至少一个图标以将第一通信设备链接到由查询所标识的相关电话号码信息中包括的相关电话号码，并且如果在搜索期间没有识别出相关的电话号码，则重新组织查询。 该系统还包括适于建立从第一通信设备到第二通信设备的至少一个通信连接的点击拨号装置。