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    Inmate network priming
    71.
    发明授权
    Inmate network priming 有权

    公开(公告)号：US10003663B2

    公开(公告)日：2018-06-19

    申请号：US13842031

    申请日：2013-03-15

    申请人： Telmate LLC

    发明人： Richard Torgersrud

    IPC分类号： G06F15/16 ,  H04L29/08 ,  H04L29/06 ,  H04M1/2745

    CPC分类号： H04L67/22 ,  H04L63/08 ,  H04L63/102 ,  H04L67/20 ,  H04L67/306 ,  H04M1/274516

    摘要： A method for network priming for an inmate of a controlled facility includes receiving authentication credentials for the inmate to access a third party social network, importing social network contacts from the third party social network, filtering the social network contacts for prohibited contacts, presenting the inmate with the social network contacts, receiving, from the inmate, a selection of social network contacts to obtain selected social network contacts, and populating a secure social network list of the inmate with the selected social network contacts.

    Closed loop calling process in an automated communication link establishment and management system
    74.
    发明授权
    Closed loop calling process in an automated communication link establishment and management system 有权

    公开(公告)号：US09986076B1

    公开(公告)日：2018-05-29

    申请号：US13412715

    申请日：2012-03-06

    申请人： William J. McLaren ,  Kenny Jisser ,  Christopher W. Beall ,  James Michael Wilmsen

    发明人： William J. McLaren ,  Kenny Jisser ,  Christopher W. Beall ,  James Michael Wilmsen

    IPC分类号： H04M1/27 ,  H04M1/2745

    CPC分类号： H04M1/274575

    摘要： Methods and systems are disclosed herein for a closed loop calling process that selects and maintains an optimized list of prospects to use in calling sessions, using historical information stored concerning past contact activity relating to the prospects. For each prospect, information is stored concerning the status of the prospect, attention appropriate for the prospect, a date before which the prospect should not be contacted, and information concerning next steps to be taken with respect to the prospect. In addition, methods and systems are disclosed for automatically integrating an automated calling system with a customer relationship management system, contact management system, and/or task management system, so that historical information stored concerning past contact activity and automated calling sessions relating to contacts is automatically updated in the customer relationship management system, contact management system, and/or task management system.

    CONTACT LIST AVAILABILITY PRIORITIZATION
    79.
    发明申请
    CONTACT LIST AVAILABILITY PRIORITIZATION 审中-公开

    公开(公告)号：US20180077275A1

    公开(公告)日：2018-03-15

    申请号：US15818185

    申请日：2017-11-20

    申请人： International Business Machines Corporation

    发明人： Gary D. Cudak ,  Christopher J. Hardee ,  Randall C. Humes ,  Heather C. Miller

    IPC分类号： H04M1/2745

    CPC分类号： H04M1/274583 ,  H04M2250/12

    摘要： A method for contact list prioritization according to predicted reachability includes loading a contact list of contacts and retrieving a reachability value for each corresponding contact in the contact list that has been computed for each corresponding contact according to usage data of each corresponding contact for an associated mobile telephone. Thereafter, contacts in the contact list that are determined to be most reachable according to a corresponding reachability value are displayed first. In one aspect, the usage data for the associated mobile telephone is based upon accelerometer data of the associated mobile telephone. In another aspect, the usage data is based upon recency or frequency of use of the mobile telephone to place telephone calls. In yet another aspect, the usage data is based upon recency or frequency of use of a messaging application executing in the associated mobile telephone. Finally, in even yet another aspect, the usage data is based upon recency or frequency of posting content to a social network through the associated mobile telephone.