SESSION TRIAGE AND REMEDIATION SYSTEMS AND METHODS

    公开(公告)号:US20200327005A1

    公开(公告)日:2020-10-15

    申请号:US16381387

    申请日:2019-04-11

    Abstract: A computer system is provided. The computer system includes a memory and at least one processor coupled to the memory. The at least one processor is configured to scan session data representative of operation of a user interface comprising a plurality of user interface elements; detect, at a point in the session data, at least one changed element within the plurality of user interface elements; classify, in response to detecting the at least one changed element, the at least one changed element as either indicating or not indicating an error; store an association between the error and the point in the session data; and provide access to the point in the session data via the association.

    Redirection of information from secure virtual machines to unsecure virtual machines

    公开(公告)号:US09678780B2

    公开(公告)日:2017-06-13

    申请号:US14505868

    申请日:2014-10-03

    CPC classification number: G06F9/45558 G06F21/53 G06F21/6218 G06F2009/45587

    Abstract: The present invention is directed towards methods and systems for redirecting an access request to an unsecure virtual machine. A computing device may execute a hypervisor hosting a secure virtual machine and an unsecure virtual machine. A control virtual machine, hosted by a hypervisor executing on the computing device, may intercept a request to access an unsecure resource. The unsecure resource may include one of: a file, an application and an uniform resource locator (URL). The control virtual machine may further determine that the request originates from a secure virtual machine executing on the computing device. The control virtual machine may redirect, responsive to the determination, the request to an unsecure virtual machine executing on the computing device, whereupon the unsecure virtual machine may provide access to the requested unsecure resource.

    Contextual tab aware app protection

    公开(公告)号:US12235997B2

    公开(公告)日:2025-02-25

    申请号:US17304660

    申请日:2021-06-24

    Abstract: A computing device includes a display, and a browser to access applications for display in a browser window. Each application is associated with a respective browser tab within the browser window. A processor is coupled to the display to display content from an application associated with a selected browser tab, and to classify the selected browser tab. The processor enables app protection to selectively block screenshots of the displayed content based on the classification of the selected browser tab.

    Shared device secure access
    84.
    发明授权

    公开(公告)号:US11889000B2

    公开(公告)日:2024-01-30

    申请号:US17650099

    申请日:2022-02-07

    CPC classification number: H04L9/3271 G06F21/35 G06F21/36 H04L9/3213 H04L9/3228

    Abstract: A method includes operating a mobile device to establish a communications channel between the mobile device and a shared computing terminal. The shared computing terminal is accessible to a plurality of users other than a user of the mobile device. In response to authentication of the user of the mobile device with a remote computing device, the mobile device receives a code from the remote computing device. The mobile device provides the code to the shared computing terminal via the communications channel to enable the shared computing terminal to request a temporary access token from the remote computing device. The temporary access token is used by the shared computing terminal to launch a computing session with the remote computing device without transfer of a long-lived access token of the user from the mobile device to the shared computing terminal.

    PROXIMITY AND CONTEXT BASED STREAM PLAYBACK CONTROL

    公开(公告)号:US20230370649A1

    公开(公告)日:2023-11-16

    申请号:US17744186

    申请日:2022-05-13

    CPC classification number: H04N21/218 H04L65/61

    Abstract: A method, a system, and a computer program product for managing multimedia streams of user devices. A reproduction of one or more multimedia streams on a first computing device is determined. A location of a second computing device being positioned in an area enclosed by one or more boundaries in a plurality of boundaries is detected. Each boundary in the plurality of boundaries is associated with a predetermined type of a multimedia stream in one or more multimedia streams. At least one of a pausing and an unpausing of the reproduction of one or more multimedia streams on the first computing device based on the detected location of the second computing device is executed.

    Contextual turning of dialog from any app into actionable workspace notification

    公开(公告)号:US11736429B2

    公开(公告)日:2023-08-22

    申请号:US17084996

    申请日:2020-10-30

    CPC classification number: H04L51/224 H04L51/56 H04L67/55 H04L67/75

    Abstract: Systems and methods including notification techniques for sharing information related to detected dialogs on secondary computing devices associated with a user are provided. For example, a system can include a user interface (UI) monitor on a first client computing device configured to detect a dialog and send an indication of the dialog to a workspace backend. The workspace backend can facilitate communication between the first client computing device and one or more secondary computing devices associated with the user such that the user receives notifications of dialogs displayed on the first client computing device on the one or more secondary computing devices. The user has the option of responding to the dialog on a secondary computing device, and the workspace backend facilitates transmission of the user response on the secondary computing device back to the first client computing device.

    Unified display for virtual resources

    公开(公告)号:US11733837B2

    公开(公告)日:2023-08-22

    申请号:US17881323

    申请日:2022-08-04

    CPC classification number: G06F3/0483 H04L67/02 G06F3/0484 H04L67/01 H04L67/141

    Abstract: Methods and systems for unifying display of virtual resources are described herein. A virtual session between a client device and a server device may be established. During the virtual session, a user may request, via the client device, to access a uniform resource locator (URL) via a browser associated with the server device. The URL request may be redirected. For example, the client device may receive, from the server device, a request to access the URL via a different browser. The client device may determine another browser with which to access the URL, and the URL may be launched via the other browser. The client device may generate a unified display of the URL launched via the other browser and one or more other URLs.

    CONTEXTUAL OPTIMIZED MEETINGS
    89.
    发明公开

    公开(公告)号:US20230254171A1

    公开(公告)日:2023-08-10

    申请号:US17690717

    申请日:2022-03-09

    CPC classification number: H04L12/1831 H04L12/1827

    Abstract: A method, a system, and a computer program product for managing connections of user devices in a network-based conference. A context associated with a transmission of a first data stream in the plurality of data streams to a first user device is monitored. A context associated with a transmission of a second data stream to a second user device is monitored. The first and second user devices are communicatively connected to a network-based conference. Based on the monitoring of the contexts associated with respective transmissions of the first and second data streams, at least one first parameter of the first data stream to the first user device and at least one second parameter of the second data stream to the second user device are adjusted. The adjusted first data stream to the first user device and the adjusted second data stream to the second user device are transmitted.

    Error remediation systems and methods

    公开(公告)号:US11704191B2

    公开(公告)日:2023-07-18

    申请号:US17648712

    申请日:2022-01-24

    Abstract: A computer system is provided. The computer system includes a memory, a network interface, and at least one processor configured to monitor a user interface comprising a plurality of user interface elements; detect at least one changed element within the plurality of user interface elements; classify, in response to detecting the at least one changed element, the at least one changed element as either indicating or not indicating an error; generate, in response to classifying the at least one changed element as indicating an error, an error signature that identifies the at least one changed element; identify, using the error signature, a remediation for the error; and provide the remediation in association with the at least one changed element.

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