公开(公告)号：US11979628B1

公开(公告)日：2024-05-07

申请号：US17373072

申请日：2021-07-12

申请人： CSC Holdings, LLC

发明人： Richard W. Neill ,  Stephanie Mitchko ,  Peter Caramanica

IPC分类号： H04N21/2747 ,  H04N21/231 ,  H04N21/234 ,  H04N21/258 ,  H04N21/61 ,  H04N21/6587

CPC分类号： H04N21/2747 ,  H04N21/23109 ,  H04N21/23113 ,  H04N21/23406 ,  H04N21/25816 ,  H04N21/25875 ,  H04N21/6118 ,  H04N21/6587

摘要： Centralized storage and playback of user-recorded television programming eliminates the need for expensive DVR devices to be deployed in the field. Further, the methods used to initiate storage and provide playback of stored media respect copyright principles.

公开(公告)号：US11962842B1

公开(公告)日：2024-04-16

申请号：US17137948

申请日：2020-12-30

申请人： CSC Holdings, LLC

发明人： Maheshwar Singh ,  Rajesh Khandelwal ,  Shashank Somal

IPC分类号： H04N21/4363 ,  G06F3/14 ,  G06F3/16 ,  G06K7/14 ,  H04L9/40 ,  H04N21/41 ,  H04N21/431 ,  H04N21/436 ,  H04N21/475 ,  H04W12/06

CPC分类号： H04N21/43637 ,  G06F3/14 ,  G06F3/167 ,  G06K7/1417 ,  H04L63/08 ,  H04N21/41265 ,  H04N21/4312 ,  H04N21/43615 ,  H04N21/4753 ,  H04W12/06

摘要： Customers at a premises attempting to connect a new wireless device, such as a mobile phone or tablet to an available wireless network (Wi-Fi), receive network login information such as an Wi-Fi SSID (service set identification) and Password through a system generated equivalent QR code that can then be scanned to automatically connect to the Wi-Fi network. The system receives a request for Wi-Fi settings at a premises, identifies customer equipment associated with the premises, identifies an Wi-Fi SSID (Service Set Identification) and password associated with the customer equipment, generates a QR (Quick Response) code representing the Wi-Fi SSID and password, sends the QR code to one or more devices associated with the premises for display and subsequent scanning at the premises.

公开(公告)号：US11757734B1

公开(公告)日：2023-09-12

申请号：US17174878

申请日：2021-02-12

申请人： CSC Holdings, LLC

发明人： Shashank Somal ,  Rajesh Khandelwal

IPC分类号： H04W24/08 ,  H04L41/5067 ,  H04L43/0817 ,  H04W24/02

CPC分类号： H04L41/5067 ,  H04L43/0817 ,  H04W24/02 ,  H04W24/08

摘要： Systems, methods, and apparatuses disclosed herein can evaluate collections of operational information received from one or more subscriber devices to determine one or more Quality of Experience (QoE) scores for the one or more subscriber devices and/or one or more subscriber premises that are associated with the one or more subscriber devices. Generally, the one or more QoE scores can represent one or more numerically quantitative measures relating to the facilitation of a service by a service provider system. In some embodiments, the one or more QoE scores can represent one or more numerically quantitative measures relating to the experience of one or more subscribers that are associated with the one or more subscriber devices. In these embodiments, the one or more QoE scores can represent numerically quantitative measures of the subjective experience, for example, satisfaction or unsatisfaction, of the one or more subscribers with the service.

公开(公告)号：US11741141B1

公开(公告)日：2023-08-29

申请号：US17111800

申请日：2020-12-04

申请人： CSC Holdings, LLC

发明人： Jaison P. Antony ,  Heitor J. Almeida ,  John Markowski ,  Peter Caramanica

IPC分类号： G10L15/00 ,  G06F16/33 ,  G06F3/16 ,  G10L15/22

CPC分类号： G06F16/3344 ,  G06F3/167 ,  G10L15/22 ,  G10L2015/225

摘要： The present disclosure describes a communication environment having a service provider server that receives an audio command from a display control device within the communication environment. The service provider server can translate this audio command into an electrical command for controlling the display device. The service provider server autonomously performs a specifically tailored search of a catalog of command words and/or phrases for the audio command to translate the audio command to the electrical command. This specifically tailored search can include one or more searching routines having various degrees of complexity. The most simplistic searching routine from among these searching routines represents a textual search to identify one or more command words and/or phrases from the catalog of command words and/or phrases that match the audio command. The one or more searching routines can include more complex searching routines, such as a keyword search and/or a natural language search, of the catalog of command words and/or phrases to identify one or more command words and/or phrases from the catalog of command words and/or phrases that match the audio command.

公开(公告)号：US11611787B1

公开(公告)日：2023-03-21

申请号：US17086990

申请日：2020-11-02

申请人： CSC Holdings, LLC

发明人： Heitor Almeida ,  John Markowski

IPC分类号： H04N21/262 ,  H04N21/443 ,  H04N21/222

摘要： Embodiments include a system, method, and a computer program product for broadcasting a universal message to a plurality subscriber devices. Embodiments include generating a universal message comprising information identifying one or more target subscriber devices from among the plurality of subscriber devices to execute an update or an event, broadcasting the universal message to each subscriber device of the plurality of subscriber devices, receiving a request, from the one or more target subscriber devices, to transmit a payload when the universal message comprises instructions to execute the update, and transmitting the payload to the one or more target subscriber devices.

公开(公告)号：US11516177B1

公开(公告)日：2022-11-29

申请号：US16933032

申请日：2020-07-20

申请人： CSC HOLDINGS, LLC

发明人： John Patrick Pomeroy ,  Eric Joseph Godas ,  David Wang ,  Andy Zovich ,  Kevin Fowler ,  Paul Hess

IPC分类号： H04L61/103 ,  H04L43/0811 ,  H04L41/0654 ,  H04L43/0817 ,  H04L43/10 ,  H04L1/24 ,  H04L12/28 ,  H04L61/5007 ,  H04L101/622

摘要： In a cable network, embodiments detect and remediate a non-responsive customer premise equipment (CPE) device in a customer's premise with minimal or no interaction with a customer. Embodiments may detect and remediate a non-responsive CPE device without rebooting the non-responsive CPE device or the associated cable modem. Embodiments include troubleshooting a data link layer (e.g., Open System Interconnection (OSI) layer 2, or media access control (MAC) layer) and a network layer (e.g., OSI layer 3, or Internet layer) between a service operator network and the non-responsive CPE device. Embodiments include a guided integration and a proactive integration method, computer program product, and system to reduce and/or eliminate the need for a customer service representative to reboot a cable modem, and/or for a customer to reboot a non-responsive CPE device resulting in a fast and less disruptive service experience for the customer.

公开(公告)号：US11442979B1

公开(公告)日：2022-09-13

申请号：US16809513

申请日：2020-03-04

申请人： CSC HOLDINGS, LLC

发明人： Jaison P. Antony ,  Heitor J. Almeida ,  John Markowski ,  Peter Caramanica ,  Alejandro Hoyos

IPC分类号： G06F16/51 ,  G06F16/23 ,  H04L67/568

摘要： The present disclosure describes an autonomous mechanism for implementing a flexible image repository that includes an image retrieval service and an image repository management application. The flexible image repository performs delta processing to provide a subset of stored images to a subscriber device when the image retrieval service receives an image update request. The subscriber device thus receives updates to the image repository in a manner that reduces bandwidth requirements at both the server and the client, allowing client-side images to be updated more frequently. A content manager may update the flexible image repository via the image repository management application, which tags images according to a naming convention prior to inserting the images in the image repository. The tags allowing the image retrieval service to serve a multitude of subscriber devices across disparate platforms, which may provide different interfaces and have disparate access requirements, API calls, or functional behaviors. The flexible image repository employs a caching layer to further optimize the retrieval and display of the images and further optimize the delta processing.

公开(公告)号：US11330073B1

公开(公告)日：2022-05-10

申请号：US16664049

申请日：2019-10-25

申请人： CSC Holdings, LLC

发明人： Peter Lazzaro

IPC分类号： H04L29/08 ,  H04L67/568 ,  H04L67/1097

摘要： Disclosed herein is a system, method, and computer program product for dynamically altering message rates through a transport. The system, method, and computer program product continually operates a transport and analyzes trend data using a moving average of producer rates and consumer rates. Keeping message flow at an optimal rate as system conditions vary throughout time enables efficient delivery of messages through multiple subsystems and intermediary transports to the messages' manifold endpoints.

公开(公告)号：US11284165B1

公开(公告)日：2022-03-22

申请号：US17186475

申请日：2021-02-26

申请人： CSC Holdings, LLC

发明人： John Kenny ,  Peter Caramanica ,  John Markowski

IPC分类号： H04N7/16 ,  H04N21/6587 ,  H04N21/6408 ,  H04N21/231

摘要： A service provider network can enable subscriber of a service with capabilities of performing one or more trick playback modes, such as pause, play, stop, fast-forward, and/or rewind to provide some examples, on media content provided by a service provider network that is being presently viewed by one or more subscribers while abiding by current copyright laws. The service provider network can broadcast the media content to a subscriber device that is associated with the subscriber and can simultaneously store an exclusive copy of the media content being displayed by the subscriber device. And, the systems, methods, and apparatuses can time-shift the exclusive copy of the media content in accordance with the one or more trick playback modes and can unicast the time-shifted copy of the media content to the subscriber device to perform the one or more trick playback modes.

公开(公告)号：US11245173B1

公开(公告)日：2022-02-08

申请号：US16937099

申请日：2020-07-23

申请人： CSC Holdings, LLC

发明人： Michael Alexander ,  Robert Anderson ,  Alvin Clark

IPC分类号： H01Q1/12 ,  H04W88/08 ,  F24D19/02 ,  H01Q1/42 ,  H01Q1/24

摘要： An assembly for mounting a wireless access point includes a base panel configured to be mounted to a post and to support the access point. The assembly includes a shroud configured to at least partially surround the base panel, the access point, and the post. The assembly can also include an antenna support configured to support an antenna coupled to the access point and configured to rotate between a first position and a second position. A method of mounting the access point to the post includes mounting, to the post, the base panel supporting the access point. The method also includes, after mounting the base panel to the post, coupling the shroud to the base panel such that the shroud at least partially surrounds the base panel, the access point, and the post.