公开(公告)号：US09448764B2

公开(公告)日：2016-09-20

申请号：US14068144

申请日：2013-10-31

Applicant: AT&T INTELLECTUAL PROPERTY I, L.P.

Inventor： Xiaofeng Gao ,  David Scott ,  Samuel N. Zellner

IPC: H04M1/64 ,  G06F3/16 ,  G06F3/01 ,  G06F3/0482 ,  H04M3/493 ,  H04M7/00 ,  H04M7/12

CPC classification number: G06F3/167 ,  G06F3/016 ,  G06F3/0482 ,  G06F3/16 ,  G06F2203/014 ,  H04M3/493 ,  H04M7/0027 ,  H04M7/128 ,  H04M2201/38 ,  H04M2201/42 ,  H04M2203/251 ,  H04M2203/253

Abstract: A communication service is provided by audibly interacting with a user in a communication in accordance with an audible menu used for audible interaction. A networked web-integrated interaction system determines, during the communication and based on an audible interaction with the user, to provide the user with a visual menu used for visual interaction. The visual menu at least partially matches the audible menu used for audible interaction. The user is provided with the visual menu during the communication upon determining, based on the audible interaction with the user in the communication, to provide the user with the visual menu. An interaction with the user during the communication after the visual menu is provided is a visual interaction in accordance with the visual menu used for visual interaction.

Abstract translation: 根据用于可听见的交互的可听菜单，在通信中与用户可听地交互地提供通信服务。 联网的网络集成交互系统在通信期间并且基于与用户的可听见的交互来确定为用户提供用于视觉交互的视觉菜单。 视觉菜单至少部分地匹配用于可听见的交互的可听菜单。 基于与通信中的用户的可听见的交互来确定用户在通信期间向用户提供视觉菜单，以向用户提供视觉菜单。 在提供视觉菜单之后的通信期间与用户的交互是根据用于视觉交互的视觉菜单的视觉交互。

公开(公告)号：US09532175B2

公开(公告)日：2016-12-27

申请号：US13889826

申请日：2013-05-08

Applicant: AT&T Intellectual Property I, L.P.

Inventor： David Scott ,  Xiaofeng Gao

IPC: H04M3/42 ,  H04W4/02 ,  H04M1/253 ,  H04M1/57 ,  H04M15/00 ,  H04M15/04 ,  H04M1/56 ,  H04M7/00

CPC classification number: H04W4/025 ,  H04M1/2535 ,  H04M1/56 ,  H04M1/575 ,  H04M3/42042 ,  H04M3/42093 ,  H04M3/42348 ,  H04M7/006 ,  H04M15/00 ,  H04M15/04 ,  H04M15/43 ,  H04M15/55 ,  H04M15/56 ,  H04M15/58 ,  H04M15/63 ,  H04M15/8292 ,  H04M15/90 ,  H04M2215/016 ,  H04M2215/0188 ,  H04M2215/202 ,  H04M2215/2046 ,  H04M2242/15 ,  H04M2242/30

Abstract: In a telecommunication system having at least two communicants (i.e., a caller and a callee), a system and method are presented for collecting information associated with the geographical location of either of the communicants. In one embodiment, the approach entails receiving a geographical location corresponding to a public switched telephone network (PSTN) telephone number, and collecting geographical location information associated with the received geographical location.

公开(公告)号：US20130244699A1

公开(公告)日：2013-09-19

申请号：US13889826

申请日：2013-05-08

Applicant: AT&T Intellectual Property I, L.P. via transfer from BellSouth Intellectual Property Corporation

Inventor： David Scott ,  Xiaofeng Gao

IPC: H04W4/02

CPC classification number: H04W4/025 ,  H04M1/2535 ,  H04M1/56 ,  H04M1/575 ,  H04M3/42042 ,  H04M3/42093 ,  H04M3/42348 ,  H04M7/006 ,  H04M15/00 ,  H04M15/04 ,  H04M15/43 ,  H04M15/55 ,  H04M15/56 ,  H04M15/58 ,  H04M15/63 ,  H04M15/8292 ,  H04M15/90 ,  H04M2215/016 ,  H04M2215/0188 ,  H04M2215/202 ,  H04M2215/2046 ,  H04M2242/15 ,  H04M2242/30

Abstract: In a telecommunication system having at least two communicants (i.e., a caller and a callee), a system and method are presented for collecting information associated with the geographical location of either of the communicants. In one embodiment, the approach entails receiving a geographical location corresponding to a public switched telephone network (PSTN) telephone number, and collecting geographical location information associated with the received geographical location.

Abstract translation: 在具有至少两个通信者（即，呼叫者和被叫方）的电信系统中，呈现用于收集与任一个通信者的地理位置相关联的信息的系统和方法。 在一个实施例中，该方法需要接收对应于公共交换电话网（PSTN）电话号码的地理位置，以及收集与所接收的地理位置相关联的地理位置信息。