公开(公告)号：US10356130B2

公开(公告)日：2019-07-16

申请号：US15605517

申请日：2017-05-25

Applicant: Avaya Inc.

Inventor： Ananda HP ,  Amit Bijwe ,  Joel Ezell ,  Gordon Brunson

IPC: H04L29/06

Abstract: In order to deal with multiple communication endpoints that use a single address of record (e.g., a telephone number), a list of friendly names is determined for the multiple communication endpoints. The friendly names identify individual communication endpoints. For example, a friendly name may be “Joe's Desktop.” When a Computer Telephone Integration (CTI) application is associated with a communication session, the list of friendly names is presented to a user. The user selects one of the friendly names. This results in a message being sent that indicates a communication endpoint associated with the selected friendly name. The message with the friendly name causes a new communication session to be automatically initiated from a communication endpoint associated with the selected friendly name or an answer of a forked communication session with the communication endpoint associated with the selected friendly name.

公开(公告)号：US10148522B2

公开(公告)日：2018-12-04

申请号：US14694400

申请日：2015-04-23

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Gordon Brunson ,  Geoff Baskwill ,  Seung Bong (Stephen) Han

IPC: H04L29/06 ,  H04L12/24 ,  H04M3/42 ,  H04M3/54

Abstract: To provide better administrative access control for allowing access to network applications, an authorization framework is extended by dynamically adding administrative access control to the authorization framework. For example, the authorization framework can be extended by adding a plug-in to the authorization framework. The authorization framework manages the access control by generating tokens. For example, a token may be a digital certificate. The tokens define what access control an application, such as a client application has when accessing the network application. The tokens are based on the dynamically added administrative access control. When a request for a token is securely received, the authorization framework generates a token that identifies if the application (e.g., the client application) is allowed or not allowed to access the network application. The token is then used by the application to access the network application.

公开(公告)号：US20180343289A1

公开(公告)日：2018-11-29

申请号：US15605517

申请日：2017-05-25

Applicant: Avaya Inc.

Inventor： Ananda HP ,  Amit Bijwe ,  Joel Ezell ,  Gordon Brunson

IPC: H04L29/06

CPC classification number: H04L65/1006 ,  H04L65/1063 ,  H04L65/1069 ,  H04L65/1073

Abstract: In order to deal with multiple communication endpoints that use a single address of record (e.g., a telephone number), a list of friendly names is determined for the multiple communication endpoints. The friendly names identify individual communication endpoints. For example, a friendly name may be “Joe's Desktop.” When a Computer Telephone Integration (CTI) application is associated with a communication session, the list of friendly names is presented to a user. The user selects one of the friendly names. This results in a message being sent that indicates a communication endpoint associated with the selected friendly name. The message with the friendly name causes a new communication session to be automatically initiated from a communication endpoint associated with the selected friendly name or an answer of a forked communication session with the communication endpoint associated with the selected friendly name.

公开(公告)号：US20160314286A1

公开(公告)日：2016-10-27

申请号：US14955225

申请日：2015-12-01

Applicant: Avaya Inc.

Inventor： Manish Dusad ,  Ping Lin ,  Gordon Brunson ,  Mark Mackenzie ,  Navjot Singh ,  Geoff Baskwill

IPC: G06F21/12 ,  H04W12/06 ,  H04L29/06

CPC classification number: G06F21/121 ,  G06F2221/2141 ,  H04L63/08 ,  H04L63/083 ,  H04L63/0838 ,  H04W12/06

Abstract: An indication of a change in a right to use a service or feature is received. For example, this can be based on an administrator granting access to a previously installed service or feature. In response, a notification is sent to a user of the change of the right to use the service or feature. The notification requests the user to provide a credential to approve the change of the right to use the service or feature. For example, a link may be provided in an email or text message that the user can click on to provide a password/user name. The credential is received and verified. In response to validating the credential, access is allowed according to the change of the right to use the service or feature. The user then has access to the service/feature without the administrator having to know the user's credential.

Abstract translation: 收到使用服务或功能的权利发生变化的指示。 例如，这可以基于授予对先前安装的服务或功能的访问权限的管理员。 作为响应，向用户发送对使用该服务或特征的权利的更改的通知。 该通知请求用户提供凭证来批准更改使用该服务或功能的权利。 例如，可以在用户可以点击以提供密码/用户名的电子邮件或文本消息中提供链接。 获得并验证凭证。 响应验证凭证，根据使用该服务或功能的权利的更改，允许访问。 用户然后可以访问服务/功能，而管理员不必知道用户的凭据。

公开(公告)号：US20150092934A1

公开(公告)日：2015-04-02

申请号：US14040786

申请日：2013-09-30

Applicant: Avaya Inc.

Inventor： Harvey Waxman ,  John H. Yoakum ,  Gordon Brunson

IPC: H04M3/42 ,  H04M3/48

CPC classification number: H04M3/42195 ,  H04M3/48 ,  H04M2203/2038

Abstract: System and method to revoke call-back requests, the method including: transmitting a plurality of communication requests from a caller to one or more callees; determining mootness of a request for a call-back from at least some of the callees; initiating, by use of a single command, a plurality of call-back cancellation requests to the at least some of the callees; and transmitting one or more call-back cancellation requests to the at least some of the callees. The method may further include determining a characteristic shared by the communication requests to the at least some of the callees. Determining a characteristic may include determining subject matter from message content, metadata, or sending time of the communication requests. The request for a call-back is determined by the caller or inferred by a callee. Call-back cancellation may include removal of a call indication from a notification list of the callee.

Abstract translation: 用于撤销回叫请求的系统和方法，所述方法包括：将多个通信请求从呼叫者发送到一个或多个被叫方; 确定来自至少一些所述被呼叫者的回叫请求的方差; 通过使用单个命令向所述至少一些被叫方发起多个回叫取消请求; 以及向所述至少一些被呼叫者发送一个或多个回叫取消请求。 所述方法可以进一步包括确定通信请求所共享的特征至少一些被呼叫者。 确定特征可以包括从通信请求的消息内容，元数据或发送时间确定主题。 呼叫请求由呼叫者确定或由被呼叫者推断。 回叫取消可以包括从被呼叫者的通知列表中移除呼叫指示。

公开(公告)号：US09881145B2

公开(公告)日：2018-01-30

申请号：US14955225

申请日：2015-12-01

Applicant: Avaya Inc.

Inventor： Manish Dusad ,  Ping Lin ,  Gordon Brunson ,  Mark Mackenzie ,  Navjot Singh ,  Geoff Baskwill

IPC: H04L29/06 ,  G06F21/12 ,  H04W12/06

CPC classification number: G06F21/121 ,  G06F2221/2141 ,  H04L63/08 ,  H04L63/083 ,  H04L63/0838 ,  H04W12/06

Abstract: An indication of a change in a right to use a service or feature is received. For example, this can be based on an administrator granting access to a previously installed service or feature. In response, a notification is sent to a user of the change of the right to use the service or feature. The notification requests the user to provide a credential to approve the change of the right to use the service or feature. For example, a link may be provided in an email or text message that the user can click on to provide a password/user name. The credential is received and verified. In response to validating the credential, access is allowed according to the change of the right to use the service or feature. The user then has access to the service/feature without the administrator having to know the user's credential.

公开(公告)号：US20140095581A1

公开(公告)日：2014-04-03

申请号：US13630249

申请日：2012-09-28

Applicant: AVAYA INC.

Inventor： Ping Lin ,  Lin Lin ,  Gordon Brunson

IPC: G06F15/16

CPC classification number: H04L67/02 ,  G06F9/4843 ,  G06F9/54 ,  G06F9/544 ,  G06F9/546 ,  G06Q10/06 ,  G06Q10/10 ,  G06Q30/02

Abstract: An application compositor enables the creation a sequence of SIP and HTTP servlets that comprises a converged multi-protocol application. Applications are constructed based on rules that declaratively specify a multi-protocol sequence of servlets and the transitions between the servlets, minimizing programmer effort. The application compositor works with a servlet container within an application server to determine the sequence of servlets to be executed by the servlet container when running the application, and is called by the servlet container to perform transitions between servlets.

Abstract translation: 应用程序合成器可以创建包含融合多协议应用程序的SIP和HTTP servlet序列。 应用程序是基于声明性地指定servlet的多协议序列和servlet之间的转换的规则构建的，从而最小化程序员的工作量。 应用程序合成器使用应用程序服务器中的servlet容器来确定运行应用程序时由servlet容器执行的servlet的序列，并由servlet容器调用以在servlet之间执行转换。

公开(公告)号：US20160269388A1

公开(公告)日：2016-09-15

申请号：US14694400

申请日：2015-04-23

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Gordon Brunson ,  Geoff Baskwill ,  Seung Bong (Stephen) Han

IPC: H04L29/06 ,  H04L12/24

CPC classification number: H04L41/18 ,  H04L63/083 ,  H04L63/10 ,  H04M3/42042 ,  H04M3/42212 ,  H04M3/42263 ,  H04M3/54 ,  H04M2250/60

Abstract: To provide better administrative access control for allowing access to network applications, an authorization framework is extended by dynamically adding administrative access control to the authorization framework. For example, the authorization framework can be extended by adding a plug-in to the authorization framework. The authorization framework manages the access control by generating tokens. For example, a token may be a digital certificate. The tokens define what access control an application, such as a client application has when accessing the network application. The tokens are based on the dynamically added administrative access control. When a request for a token is securely received, the authorization framework generates a token that identifies if the application (e.g., the client application) is allowed or not allowed to access the network application. The token is then used by the application to access the network application.

Abstract translation: 为了提供更好的管理访问控制以允许访问网络应用程序，通过动态地向授权框架添加管理访问控制来扩展授权框架。 例如，可以通过向授权框架添加插件来扩展授权框架。 授权框架通过生成令牌来管理访问控制。 例如，令牌可以是数字证书。 令牌定义了访问网络应用程序时应用程序（例如客户端应用程序）具有哪些访问控制。 令牌是基于动态添加的管理访问控制。 当安全地接收到对令牌的请求时，授权框架生成用于标识应用程序（例如，客户端应用程序）是否被允许或不被允许访问网络应用程序的令牌。 应用程序随后使用令牌来访问网络应用程序。

公开(公告)号：US09225764B2

公开(公告)日：2015-12-29

申请号：US13630249

申请日：2012-09-28

Applicant: Avaya Inc.

Inventor： Ping Lin ,  Lin Lin ,  Gordon Brunson

IPC: G06F15/16 ,  H04L29/08 ,  G06Q30/02 ,  G06F9/48 ,  G06Q10/06 ,  G06F9/54 ,  G06Q10/10

CPC classification number: H04L67/02 ,  G06F9/4843 ,  G06F9/54 ,  G06F9/544 ,  G06F9/546 ,  G06Q10/06 ,  G06Q10/10 ,  G06Q30/02

Abstract: An application compositor enables the creation a sequence of SIP and HTTP servlets that comprises a converged multi-protocol application. Applications are constructed based on rules that declaratively specify a multi-protocol sequence of servlets and the transitions between the servlets, minimizing programmer effort. The application compositor works with a servlet container within an application server to determine the sequence of servlets to be executed by the servlet container when running the application, and is called by the servlet container to perform transitions between servlets.

Abstract translation: 应用程序合成器可以创建包含融合多协议应用程序的SIP和HTTP servlet序列。 应用程序是基于声明性地指定servlet的多协议序列和servlet之间的转换的规则构建的，从而最小化程序员的工作量。 应用程序合成器使用应用程序服务器中的servlet容器来确定运行应用程序时由servlet容器执行的servlet的序列，并由servlet容器调用以在servlet之间执行转换。

公开(公告)号：US09167085B2

公开(公告)日：2015-10-20

申请号：US14040786

申请日：2013-09-30

Applicant: Avaya Inc.

Inventor： Harvey Waxman ,  John H. Yoakum ,  Gordon Brunson

IPC: H04M3/42 ,  H04M3/48

CPC classification number: H04M3/42195 ,  H04M3/48 ,  H04M2203/2038

Abstract: System and method to revoke call-back requests, the method including: transmitting a plurality of communication requests from a caller to one or more callees; determining mootness of a request for a call-back from at least some of the callees; initiating, by use of a single command, a plurality of call-back cancellation requests to the at least some of the callees; and transmitting one or more call-back cancellation requests to the at least some of the callees. The method may further include determining a characteristic shared by the communication requests to the at least some of the callees. Determining a characteristic may include determining subject matter from message content, metadata, or sending time of the communication requests. The request for a call-back is determined by the caller or inferred by a callee. Call-back cancellation may include removal of a call indication from a notification list of the callee.

Abstract translation: 用于撤销回叫请求的系统和方法，所述方法包括：将多个通信请求从呼叫者发送到一个或多个被叫方; 确定来自至少一些所述被呼叫者的回叫请求的方差; 通过使用单个命令向所述至少一些被叫方发起多个回叫取消请求; 以及向所述至少一些被呼叫者发送一个或多个回叫取消请求。 所述方法可以进一步包括确定通信请求所共享的特征至少一些被呼叫者。 确定特征可以包括从通信请求的消息内容，元数据或发送时间确定主题。 呼叫请求由呼叫者确定或由被呼叫者推断。 回叫取消可以包括从被呼叫者的通知列表中移除呼叫指示。