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公开(公告)号：US11531992B2
公开(公告)日：2022-12-20
申请号：US15721590
申请日：2017-09-29
申请人： Apple Inc.
发明人： Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
IPC分类号： G06Q30/00 , H04L51/046 , H04L65/1069 , H04L51/063 , G06F16/29 , G06F16/2457 , H04L67/141 , H04L51/02 , H04M1/72436 , H04L51/23 , H04L51/58 , H04L51/216 , H04W4/14 , H04L67/306 , H04M1/72445 , H04L51/222
摘要： A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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公开(公告)号：US20180337967A1
公开(公告)日：2018-11-22
申请号：US15721571
申请日：2017-09-29
申请人： Apple Inc.
发明人： Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
IPC分类号： H04L29/06 , H04L12/58 , H04L29/08 , G06F17/30 , G06F3/0488 , H04M1/725 , H04W4/14 , G10L15/22
摘要： A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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公开(公告)号：US10057197B1
公开(公告)日：2018-08-21
申请号：US15721605
申请日：2017-09-29
申请人： Apple Inc.
发明人： Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
CPC分类号： G06Q30/016 , G06F16/2457 , G06F16/29 , H04L51/02 , H04L51/046 , H04L51/063 , H04L51/16 , H04L51/20 , H04L51/30 , H04L51/38 , H04L65/1069 , H04L67/141 , H04L67/306 , H04M1/72552 , H04M1/72561 , H04W4/14
摘要： A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g. businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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公开(公告)号：US10764340B2
公开(公告)日：2020-09-01
申请号：US15721571
申请日：2017-09-29
申请人： Apple Inc.
发明人： Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
IPC分类号： H04L29/06 , H04L29/08 , G06F3/0488 , H04M1/725 , H04W4/14 , G10L15/22 , G06F16/332 , G06F16/9535 , G06Q30/02 , G06Q30/00 , H04L12/58 , H04M3/42
摘要： A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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公开(公告)号：US20180336569A1
公开(公告)日：2018-11-22
申请号：US15721590
申请日：2017-09-29
申请人： Apple Inc.
发明人： Grant Ritchie , Gokul Thirumalai , Philomena Lobo , Robert Y. Loh , Scott Lopatin , Mithilesh Kumar , Austin Marusco , Tommy Rochette , Aniket Zamwar , Alexandre Perematko , Daniel B. Pollack , Nicholas J. Circosta
CPC分类号： H04L51/046 , G06F17/30241 , G06Q30/016 , H04L41/00 , H04L47/00 , H04L51/063 , H04L51/20 , H04L65/1069 , H04L67/141 , H04L67/306 , H04M1/72552 , H04M1/72561
摘要： A messaging system, in one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device.
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