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1.发明申请公开(公告)号：US20250016270A1
公开(公告)日：2025-01-09
申请号：US18659768
申请日：2024-05-09
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
IPC: H04M7/00 , G10L19/012 , G10L25/78
Abstract: Novel tools and techniques are provided for implementing use of voice activity detection (“VAD”) or comfort noise generation (“CNG”) blank times or spaces. In various embodiments, a computing system may identify packets that contain no voice signal data among a plurality of packets, which may be exchanged during a voice over Internet Protocol (“VoIP”) communication between user devices. The computing system may embed data within at least one of the identified packets, the embedded data including data that is different from voice signal data contained in the plurality of packets. When the resultant packets have been received and analyzed to determine whether they contain embedded data. Based on a determination that the resultant packets contain embedded data, the embedded data may be extracted. The extracted embedded data may be converted into a form that is accessible to a requesting entity.
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公开(公告)号：US20250047779A1
公开(公告)日：2025-02-06
申请号：US18924504
申请日：2024-10-23
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
Abstract: Novel tools and techniques are provided for implementing enhanced 911 call functionalities. In various embodiments, in response to receiving a 911 call request from a caller using a calling device associated with an originating telephone number (“TN”), a computing system may determine whether a user profile associated with the caller and/or the originating TN contains registered third parties on a 911 call notification list. Based on a determination that the user profile contains at least one registered third party on the 911 call notification list associated with the caller and/or the originating TN, the computing system may send a message to each of the at least one registered third party indicating that the caller has called 911, and/or may establish a listen—in only bridged connection, a full bridge connection, or a shared communication to the 911 call for each registered third party.
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公开(公告)号：US20240265827A1
公开(公告)日：2024-08-08
申请号：US18545235
申请日：2023-12-19
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
IPC: G09B19/04 , G06T13/40 , G10L15/00 , G16H20/70 , H04L67/306
CPC classification number: G09B19/04 , G06T13/40 , G10L15/005 , G16H20/70 , H04L67/306
Abstract: Novel tools and techniques are provided for implementing tailored synthetic personas with parameterized behaviors. In various embodiments, a computing system may cause an AI/ML-driven persona(s) to interact with a user via a UI, the interaction including a conversation between the AI/ML-driven persona(s) and the user. Using at least one AI/ML model, the computing system may analyze the conversation to identify a goal(s) of the conversation, may determine a structure of the interaction, may determine one or more first parameters for the determined structure of the interaction (the one or more first parameters defining conversational guardrails for steering the interaction away from conversational tangents), may generate one or more first conversational threads configured to achieve the goal(s) of the conversation, and may cause the AI/ML-driven persona(s) to continue the conversation with the user using the one or more first conversational threads to work toward achieving the goal(s) of the conversation.
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公开(公告)号：US20240265821A1
公开(公告)日：2024-08-08
申请号：US18545199
申请日：2023-12-19
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
Abstract: Novel tools and techniques are provided for implementing tailored synthetic personas with parameterized behaviors. In various embodiments, a computing system may cause an AI/ML-driven persona(s) to interact with a user via a UI, the interaction including a conversation between the AI/ML-driven persona(s) and the user. Using at least one AI/ML model, the computing system may analyze the conversation to identify a goal(s) of the conversation, may determine a structure of the interaction, may determine one or more first parameters for the determined structure of the interaction (the one or more first parameters defining conversational guardrails for steering the interaction away from conversational tangents), may generate one or more first conversational threads configured to achieve the goal(s) of the conversation, and may cause the AI/ML-driven persona(s) to continue the conversation with the user using the one or more first conversational threads to work toward achieving the goal(s) of the conversation.
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公开(公告)号：US20240265212A1
公开(公告)日：2024-08-08
申请号：US18545153
申请日：2023-12-19
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
IPC: G06F40/40 , G06F40/30 , G06Q30/015 , G06Q30/0204 , G06Q50/10 , G06T13/40 , G10L15/00 , H04L67/306
CPC classification number: G06F40/40 , G06F40/30 , G06Q30/015 , G06Q30/0204 , G06Q50/10 , G06T13/40 , G10L15/005 , H04L67/306
Abstract: Novel tools and techniques are provided for implementing tailored synthetic personas with parameterized behaviors. In various embodiments, a computing system may cause an AI/ML-driven persona(s) to interact with a user via a UI, the interaction including a conversation between the AI/ML-driven persona(s) and the user. Using at least one AI/ML model, the computing system may analyze the conversation to identify a goal(s) of the conversation, may determine a structure of the interaction, may determine one or more first parameters for the determined structure of the interaction (the one or more first parameters defining conversational guardrails for steering the interaction away from conversational tangents), may generate one or more first conversational threads configured to achieve the goal(s) of the conversation, and may cause the AI/ML-driven persona(s) to continue the conversation with the user using the one or more first conversational threads to work toward achieving the goal(s) of the conversation.
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Patent Agency Ranking
公开(公告)号：US20240259494A1
公开(公告)日：2024-08-01
申请号：US18634505
申请日：2024-04-12
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
CPC classification number: H04M3/436 , H04M3/42085 , H04M2203/2027
Abstract: Novel tools and techniques are provided for implementing automated robocall detection. In various embodiments, a computing system may compare first abstracted raw data, obtained from a portion of call data from a first call from a first originating party, with each of a plurality of abstracted raw data, obtained from portions of call data from a plurality of calls from a corresponding plurality of originating parties. In some instances, the plurality of abstracted raw data and the first abstracted raw data may each include at least one of word count data, phoneme count data, inter-word timing data, voice pitch estimation data, and/or background noise data. The computing system may determine whether the first abstracted raw data is indicative of the first call being a suspected unsolicited or unwanted communication, based at least in part on the comparison. If so, the computing system may perform one or more tasks.
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公开(公告)号：US20250126200A1
公开(公告)日：2025-04-17
申请号：US18990140
申请日：2024-12-20
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
Abstract: Novel tools and techniques are provided for implementing automated robocall detection. In various embodiments, a computing system may compare first abstracted raw data, obtained from a portion of call data from a first call from a first originating party, with each of a plurality of abstracted raw data, obtained from portions of call data from a plurality of calls from a corresponding plurality of originating parties. In some instances, the plurality of abstracted raw data and the first abstracted raw data may each include at least one of word count data, phoneme count data, inter-word timing data, voice pitch estimation data, and/or background noise data. The computing system may determine whether the first abstracted raw data is indicative of the first call being a suspected unsolicited or unwanted communication, based at least in part on the comparison. If so, the computing system may perform one or more tasks.
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公开(公告)号：US12177382B2
公开(公告)日：2024-12-24
申请号：US18634505
申请日：2024-04-12
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
Abstract: Novel tools and techniques are provided for implementing automated robocall detection. In various embodiments, a computing system may compare first abstracted raw data, obtained from a portion of call data from a first call from a first originating party, with each of a plurality of abstracted raw data, obtained from portions of call data from a plurality of calls from a corresponding plurality of originating parties. In some instances, the plurality of abstracted raw data and the first abstracted raw data may each include at least one of word count data, phoneme count data, inter-word timing data, voice pitch estimation data, and/or background noise data. The computing system may determine whether the first abstracted raw data is indicative of the first call being a suspected unsolicited or unwanted communication, based at least in part on the comparison. If so, the computing system may perform one or more tasks.
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公开(公告)号：US11962718B2
公开(公告)日：2024-04-16
申请号：US17736645
申请日：2022-05-04
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
CPC classification number: H04M3/436 , H04M3/42085 , H04M2203/2027
Abstract: Novel tools and techniques are provided for implementing automated robocall detection. In various embodiments, a computing system may compare first abstracted raw data, obtained from a portion of call data from a first call from a first originating party, with each of a plurality of abstracted raw data, obtained from portions of call data from a plurality of calls from a corresponding plurality of originating parties. In some instances, the plurality of abstracted raw data and the first abstracted raw data may each include at least one of word count data, phoneme count data, inter-word timing data, voice pitch estimation data, and/or background noise data. The computing system may determine whether the first abstracted raw data is indicative of the first call being a suspected unsolicited or unwanted communication, based at least in part on the comparison. If so, the computing system may perform one or more tasks.
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公开(公告)号：US20250168098A1
公开(公告)日：2025-05-22
申请号：US18660348
申请日：2024-05-10
Applicant: CenturyLink Intellectual Property LLC
Inventor： Patrick Giagnocavo , Michael Stillman
IPC: H04L43/50 , H04L43/0888 , H04L43/0894
Abstract: Novel tools and techniques are provided for implementing variable latency testing. In various embodiments, a computing system may identify a plurality of network devices among network devices that are distributed across a network, based on a set of characteristics for testing a target device in the network. The computing system establishes a plurality of paths, each path corresponding to a path between the target device and one of the plurality of network devices. The plurality of paths includes at least one path having a latency that is different from a latency of other paths and/or at least one path having a connection speed or bandwidth that is different from a connection speed or bandwidth of other paths. The computing system initiates network tests along each established path, analyzes results of the network tests, and presents at least one of the results of the network tests or analyses of the results.
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