Method and system for selecting speech or DTMF interfaces or a mixture of both
    1.
    发明授权
    Method and system for selecting speech or DTMF interfaces or a mixture of both 失效
    用于选择语音或DTMF接口或两者的混合的方法和系统

    公开(公告)号:US07356130B2

    公开(公告)日:2008-04-08

    申请号:US11026720

    申请日:2004-12-30

    IPC分类号: H04M1/64

    摘要: A wizard that from a fixed design can create various audio interfaces. The generated interfaces can be speech only, DTMF only, or various mixed speech and DTMF UIs. When specifying both speech and DTMF prompts, a number of combinations of these interfaces could be automatically generated. Robust speech recognition systems can be built by automatically generating a “shadow” DTMF application. The DTMF application will perform the same task as the primary speech application; however the transfer to a DTMF application could be done explicitly by the user, or could be transferred automatically (either a temporary or permanent transition) at a point in the call flow where there was a problem with the speech recognition.

    摘要翻译: 从固定设计的向导可以创建各种音频接口。 生成的接口可以是仅语音,仅限DTMF,或者各种混合语音和DTMF UI。 当指定语音和DTMF提示时,可以自动生成这些接口的多个组合。 可以通过自动生成“影子”DTMF应用来构建强大的语音识别系统。 DTMF应用程序将执行与主要语音应用程序相同的任务; 然而,转移到DTMF应用程序可以由用户明确地完成,或者可以在语音识别出现问题的呼叫流程中的一个点自动传输(暂时或永久转换)。

    METHOD AND ARRANGEMENT FOR MANAGING GRAMMAR OPTIONS IN A GRAPHICAL CALLFLOW BUILDER
    2.
    发明申请
    METHOD AND ARRANGEMENT FOR MANAGING GRAMMAR OPTIONS IN A GRAPHICAL CALLFLOW BUILDER 有权
    用于管理图形呼叫建筑物中的灰度选项的方法和布置

    公开(公告)号:US20120209613A1

    公开(公告)日:2012-08-16

    申请号:US13344193

    申请日:2012-01-05

    IPC分类号: G10L11/00

    CPC分类号: G10L2015/228

    摘要: A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option as a valid output of the pre-built grammar if the individual option is a potential valid match to a recognition phrase (12) or an annotation (13) in the pre-built grammar, and treating (14) the individual option as an independent grammar from the pre-built grammar if the individual option fails to be a potential valid match to the recognition phrase or the annotation in the pre-built grammar.

    摘要翻译: 语音识别应用程序调用流程中的方法(10)可以包括以下步骤:将单个选项和预先构建的语法分配给相同的提示,将(15)个别选项视为预先构建的有效输出 如果个人选项是预先构建的语法中的识别短语(12)或注释(13)的潜在有效匹配,则将语法(14)作为独立语法从预先构建的语法处理(14),如果 单个选项不能成为预先构建的语法中的识别短语或注释的潜在有效匹配。

    Automatic identification of optimal audio segments for speech applications
    3.
    发明申请
    Automatic identification of optimal audio segments for speech applications 审中-公开
    为语音应用自动识别最佳音频段

    公开(公告)号:US20050144015A1

    公开(公告)日:2005-06-30

    申请号:US10730540

    申请日:2003-12-08

    IPC分类号: G10L15/24 G10L11/00

    CPC分类号: G10L15/24

    摘要: A method and system of identifying and optimizing audio segments in a speech application program. Audio segments are identified and extracted from a speech application program. The audio segments containing audio text to be recorded are then optimized in order to facilitate the recording of the audio text. The optimization of the extracted audio segments may include accounting for programmed pauses and variables in the speech application code, identifying multi-sentence segments and the presense of duplicate audio segments, and accounting for the effects of coarticulation.

    摘要翻译: 一种在语音应用程序中识别和优化音频段的方法和系统。 从语音应用程序中识别和提取音频段。 然后对包含要记录的音频文本的音频片段进行优化,以便于录制音频文本。 所提取的音频片段的优化可以包括对语音应用代码中的编程暂停和变量进行计算,识别多句段和重复音频段的预言,并且考虑到coarticulation的影响。

    Method and system for defining standard catch styles for speech application code generation
    4.
    发明授权
    Method and system for defining standard catch styles for speech application code generation 有权
    用于定义语音应用程序代码生成的标准捕获样式的方法和系统

    公开(公告)号:US08799001B2

    公开(公告)日:2014-08-05

    申请号:US10715316

    申请日:2003-11-17

    IPC分类号: G10L15/22

    CPC分类号: G10L13/027

    摘要: A method and system for defining standard catch styles used in generating speech application code for managing catch events, in which a style-selection menu that allows for selection of one or more catch styles is presented. Each catch style represents a system response to a catch event. A catch style can be selected from the style-selection menu. For each selected catch style, the system can prepare a response for each catch event. If the selected catch style requires playing a new audio message in response to a particular catch event, a contextual message can be entered in one or more text fields. The contextual message entered in each text field corresponds to the new audio message that will be played in response to the particular catch event. In certain catch styles, the entered contextual message is different for each catch event, while in other catch styles, the entered contextual message is the same for each catch event. Finally, if the selected catch style does not require playing of a new audio message in response to a particular catch event, the system can replay the system prompt.

    摘要翻译: 一种用于定义用于生成用于管理捕捉事件的语音应用程序代码的标准捕获样式的方法和系统,其中呈现允许选择一个或多个捕捉样式的样式选择菜单。 每个catch样式表示对catch事件的系统响应。 可以从样式选择菜单中选择捕捉样式。 对于每个选定的捕捉样式,系统可以为每个捕获事件准备响应。 如果选择的捕捉样式需要响应于特定的捕获事件播放新的音频消息,则可以在一个或多个文本字段中输入上下文消息。 在每个文本字段中输入的上下文消息对应于将响应于特定捕获事件而播放的新的音频消息。 在某些catch样式中,输入的上下文消息对于每个catch事件是不同的,而在其他catch样式中,输入的上下文消息对于每个catch事件是相同的。 最后,如果所选抓取样式不需要播放响应于特定捕获事件的新音频消息,则系统可以重播系统提示。

    Method and system for switching between prototype and real code production in a graphical call flow builder
    5.
    发明授权
    Method and system for switching between prototype and real code production in a graphical call flow builder 有权
    用于在图形调用流构建器中切换原型和实际代码生成的方法和系统

    公开(公告)号:US07797676B2

    公开(公告)日:2010-09-14

    申请号:US10827852

    申请日:2004-04-20

    CPC分类号: G06F8/34 G06Q10/06

    摘要: A method and system for automated code generation in a call flow builder (10) can include a display coupled to a processor. The processor can be programmed to select a real code (database connection) or a prototype code using a graphical interface (20) to provide a selected code and develop a call flow using the selected code. The processor can be programmed to select the prototype code as the selected code, test the call flow in a local development environment and further enable the switching of the selected code from the prototype to the real code to complete a database connection. The processor can be further programmed to enable specification of a default or range of values. Additionally, the processor can be programmed to use a database connection code that replaces a prototype assignment of values to variables when the real code is the selected code.

    摘要翻译: 在呼叫流程构建器(10)中用于自动代码生成的方法和系统可以包括耦合到处理器的显示器。 处理器可以被编程为使用图形界面(20)选择真实代码(数据库连接)或原型代码,以提供所选择的代码并使用所选择的代码开发呼叫流程。 处理器可以编程为选择原型代码作为所选代码,测试本地开发环境中的调用流程,并进一步使所选代码从原型切换到实际代码以完成数据库连接。 处理器可以被进一步编程以使得能够指定默认值或范围值。 此外,当实际代码是所选择的代码时,处理器可以被编程为使用数据库连接代码来代替值的原型分配给变量。

    Method and arrangement for managing grammar options in a graphical callflow builder
    7.
    发明申请
    Method and arrangement for managing grammar options in a graphical callflow builder 审中-公开
    用于管理图形调用流构建器中的语法选项的方法和布置

    公开(公告)号:US20050119892A1

    公开(公告)日:2005-06-02

    申请号:US10726102

    申请日:2003-12-02

    IPC分类号: G10L15/26 G10L21/00

    CPC分类号: G10L2015/228

    摘要: A method (10) in a speech recognition application callflow can include the steps of assigning (11) an individual option and a pre-built grammar to a same prompt, treating (15) the individual option as a valid output of the pre-built grammar if the individual option is a potential valid match to a recognition phrase (12) or an annotation (13) in the pre-built grammar, and treating (14) the individual option as an independent grammar from the pre-built grammar if the individual option fails to be a potential valid match to the recognition phrase or the annotation in the pre-built grammar.

    摘要翻译: 语音识别应用程序调用流程中的方法(10)可以包括以下步骤:将单个选项和预先构建的语法分配给相同的提示,将(15)个别选项视为预先构建的有效输出 如果个人选项是预先构建的语法中的识别短语(12)或注释(13)的潜在有效匹配,则将语法(14)作为独立语法从预先构建的语法处理(14),如果 单个选项不能成为预先构建的语法中的识别短语或注释的潜在有效匹配。

    System, apparatus, and methods for creating alternate-mode applications
    8.
    发明申请
    System, apparatus, and methods for creating alternate-mode applications 失效
    用于创建备用模式应用程序的系统,设备和方法

    公开(公告)号:US20060112063A1

    公开(公告)日:2006-05-25

    申请号:US10982491

    申请日:2004-11-05

    IPC分类号: G06F17/30

    CPC分类号: G06F8/38

    摘要: A system, apparatus, and method for creating alternate-mode interactive applications is provided. A system for creating an alternate-mode interactive application includes a selection module for selecting a voice-mode element from a set of voice-mode elements defining a voice-mode interactive application for accomplishing a predetermined user-directed task The system also includes a generation module for generating an alternate-mode element corresponding to the selected voice-mode element, the alternate-mode element having a modality different than the voice-mode element. The system further includes a construction module for constructing an alternate-mode interactive application based upon the generated alternate-mode element.

    摘要翻译: 提供了一种用于创建交替模式交互应用的系统,装置和方法。 用于创建替代模式交互应用的系统包括选择模块,用于从定义用于完成预定的用户导向的任务的语音模式交互应用的一组语音模式元素中选择语音模式元素。该系统还包括一代 模块,用于生成与所选择的语音模式元素相对应的替代模式元素,所述交替模式元素具有与语音模式元素不同的模式。 该系统还包括用于基于所生成的替代模式元件构建替代模式交互应用的构造模块。

    Method and system for switching between prototype and real code production in a graphical call flow builder
    9.
    发明申请
    Method and system for switching between prototype and real code production in a graphical call flow builder 有权
    用于在图形调用流构建器中切换原型和实际代码生成的方法和系统

    公开(公告)号:US20050235255A1

    公开(公告)日:2005-10-20

    申请号:US10827852

    申请日:2004-04-20

    IPC分类号: G06F9/44

    CPC分类号: G06F8/34 G06Q10/06

    摘要: A method and system for automated code generation in a call flow builder (10) can include a display coupled to a processor. The processor can be programmed to select a real code (database connection) or a prototype code using a graphical interface (20) to provide a selected code and develop a call flow using the selected code. The processor can be programmed to select the prototype code as the selected code, test the call flow in a local development environment and further enable the switching of the selected code from the prototype to the real code to complete a database connection. The processor can be further programmed to enable specification of a default or range of values. Additionally, the processor can be programmed to use a database connection code that replaces a prototype assignment of values to variables when the real code is the selected code.

    摘要翻译: 在呼叫流程构建器(10)中用于自动代码生成的方法和系统可以包括耦合到处理器的显示器。 处理器可以被编程为使用图形界面(20)选择真实代码(数据库连接)或原型代码,以提供所选择的代码并使用所选择的代码开发呼叫流程。 处理器可以编程为选择原型代码作为所选代码,测试本地开发环境中的调用流程,并进一步使所选代码从原型切换到实际代码以完成数据库连接。 处理器可以被进一步编程以使得能够指定默认值或范围值。 此外,当实际代码是所选择的代码时,处理器可以被编程为使用数据库连接代码来代替值的原型分配给变量。

    Method and arrangement of user-modified variables in a presentation list
    10.
    发明申请
    Method and arrangement of user-modified variables in a presentation list 审中-公开
    用户修改的变量在演示列表中的方法和布置

    公开(公告)号:US20050060298A1

    公开(公告)日:2005-03-17

    申请号:US10664293

    申请日:2003-09-17

    IPC分类号: G06F3/033 G06F3/048 G06F17/30

    CPC分类号: G06F3/0482

    摘要: A method (10) for arranging user-modified variable names in a presentation list such as a drop-down list can include the steps of receiving (12) a system request to display the variables in the drop-down list, and sorting (14) the variables by giving user named variables greater priority over system named variables and then sorting by a second criteria. The method can further include the step of displaying (16) the variables when a user selects the variables using a drop-down control.

    摘要翻译: 用于在诸如下拉列表的呈现列表中排列用户修改的变量名的方法(10)可以包括以下步骤:接收(12)在下拉列表中显示变量的系统请求,以及排序(14) )变量,通过给予用户命名变量比系统命名变量更大的优先级,然后按第二个条件进行排序。 该方法还可以包括当用户使用下拉控制选择变量时显示(16)变量的步骤。