公开(公告)号：US20100185503A1

公开(公告)日：2010-07-22

申请号：US12357840

申请日：2009-01-22

申请人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Guillermo Gallego ,  Ming Hu ,  Ruxian Wang ,  Shailendra K. Jain

发明人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Guillermo Gallego ,  Ming Hu ,  Ruxian Wang ,  Shailendra K. Jain

IPC分类号： G06Q30/00

CPC分类号： G06Q30/00 ,  G06Q30/0208 ,  G06Q99/00

摘要： The present disclosure is directed to product warranties having a residual value and a potential rebate based on the residual value. The residual value can thus be inversely related to the number of claims filed against the warranty.

摘要翻译： 本公开涉及具有剩余价值和基于剩余价值的潜在回扣的产品保证。 因此，剩余价值可能与提交给保修的索赔数量成反比。

公开(公告)号：US20130066790A1

公开(公告)日：2013-03-14

申请号：US13634786

申请日：2010-05-30

申请人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Ming Hu ,  Guillermo Gallego ,  Ruxian Wang ,  Shailendra K. Jain

发明人： Julie Ward Drew ,  Jose Luis Beltran Guerrero ,  Ming Hu ,  Guillermo Gallego ,  Ruxian Wang ,  Shailendra K. Jain

IPC分类号： G06Q30/00

CPC分类号： G06Q30/012

摘要： A maximum expected value of a residual value warranty for a product to a customer is determined. An expected cost to a provider to support the residual value warranty for the customer is determined, based on the maximum expected value of the candidate residual value warranty to the customer. The expected profitability of the candidate residual value warranty is determined based on the expected cost.

摘要翻译： 确定产品对客户的剩余价值保证的最大预期值。 根据客户的候选剩余价值保证的最大预期值，确定提供商支持客户的剩余价值保证的预期成本。 候选人剩余价值保证的预期盈利能力是根据预期成本确定的。

公开(公告)号：US20110295756A1

公开(公告)日：2011-12-01

申请号：US12789314

申请日：2010-05-27

申请人： Julie Ward Drew ,  Ruxian Wang ,  Guillermo Gallego ,  Ming Hu ,  Enis Kayis ,  Filippo Balestrieri ,  Shelen Jain ,  Jose Luis Beltran Guerrero ,  Douglas M. Gilbert

发明人： Julie Ward Drew ,  Ruxian Wang ,  Guillermo Gallego ,  Ming Hu ,  Enis Kayis ,  Filippo Balestrieri ,  Shelen Jain ,  Jose Luis Beltran Guerrero ,  Douglas M. Gilbert

IPC分类号： G06Q10/00

CPC分类号： G06Q10/063 ,  G06Q10/067 ,  G06Q10/20 ,  G06Q30/012

摘要： A system and method for determining the optimum price that a service provider should charge to customers of at least a partially refundable extended-product warranty to optimize profits generated from providing such warranties. In one aspect of the present invention the customer may elect to purchase warranty coverage when the product is new and cancel warranty coverage at any time thereafter, which election is based in part on the customer's expected discounted net utility from his coverage decisions. In another aspect of the present invention, the customer is allowed to make dynamic repair or replacement decisions in each period based on the product's failure status or on other criteria. In one embodiment, the customer can be afforded warranty coverage flexibility in terms of his ability to turn coverage off whenever desired and to obtain a partial refund of the warranty premium. By properly modeling extended-product warranty strategies from the perspective of the customer and from the perspective of the service provider, one can compute the customers' expected discounted net utility and the provider's expected discounted profit from strategic customers. In another aspect of the present invention a computer-based service is provided to the customer of the extended-product warranty for determining the customer's optimal dynamic decisions to maximize the customer's expected discounted net utility when making product replacement decisions, maintenance decisions, and warranty coverage decisions.

摘要翻译： 用于确定服务提供商应向客户收取至少部分可退还的扩展产品保证以优化从提供此类保证产生的利润的最优价格的系统和方法。 在本发明的一个方面，客户可以选择在产品新时购买保修范围，并在此后任何时间取消保修范围，该选择部分取决于客户的覆盖决定中的预期折扣净效用。 在本发明的另一方面，允许客户基于产品的故障状态或其他标准在每个时间段内进行动态维修或更换决定。 在一个实施例中，客户可以根据其在需要时关闭覆盖范围的能力以及获得部分退还保修费的能力提供保修范围的灵活性。 通过从客户的角度和从服务提供商的角度对扩展产品保修策略进行适当建模，可以计算客户预期的折扣净效用和供应商预期的战略客户折扣利润。 在本发明的另一方面，向客户提供基于计算机的服务，以便在进行产品更换决定，维护决策和保修范围时，确定客户的最佳动态决策以最大限度地提高客户的折扣净效用 决定。

公开(公告)号：US20110295755A1

公开(公告)日：2011-12-01

申请号：US12789240

申请日：2010-05-27

申请人： Julie Ward Drew ,  Ruxian Wang ,  Guillermo Gallego ,  Ming Hu ,  Shelen K. Jain ,  Filippo Balestrieri ,  Jose Luis Beltran Guerrero ,  Enis Kayis

发明人： Julie Ward Drew ,  Ruxian Wang ,  Guillermo Gallego ,  Ming Hu ,  Shelen K. Jain ,  Filippo Balestrieri ,  Jose Luis Beltran Guerrero ,  Enis Kayis

IPC分类号： G06Q10/00

CPC分类号： G06Q10/00 ,  G06Q30/012

摘要： A system and method for determining the optimum price that a service provider should charge to customers of a periodic extended-product warranty to optimize profits generated from providing such warranties. In one aspect of the present invention the customer is allowed to elect or to cancel warranty coverage on a monthly basis which election is based in part on the customer's expected net utility from his coverage decisions. In one embodiment, the customer can be afforded complete warranty coverage flexibility in terms of his ability to turn coverage on and off whenever desired. In another aspect of the present invention the customer can be allowed to make dynamic repair or replacement decisions in each period based on the product's failure status or on other criteria. By properly modeling optimal extended-product warranty strategies from the perspective of both the customer and from the perspective of the service provider, one can compute the customers' maximum expected discounted net utility and the service provider's expected discounted profit from strategic customers.

摘要翻译： 一种用于确定服务提供商应向客户收取定期延长产品保修的最佳价格以优化从提供此类保证产生的利润的系统和方法。 在本发明的一个方面，客户被允许每月选择或取消保修范围，该选择部分地基于客户的预期净效用从其覆盖决定。 在一个实施方案中，客户可以根据其在需要时打开和关闭覆盖的能力提供完整的保修范围灵活性。 在本发明的另一方面，客户可以根据产品的故障状态或其他标准在每个时间段内进行动态维修或更换决定。 通过从客户角度和从服务提供商的角度对适用的扩展产品保修策略进行适当建模，可以计算客户最大预期贴现净效用和服务提供商预期的战略客户打折利润。

公开(公告)号：US20140019210A1

公开(公告)日：2014-01-16

申请号：US13547804

申请日：2012-07-12

申请人： Jose Luis Beltran Guerrero ,  Ruxian Wang ,  Enis Kayis ,  Guillermo Gallego ,  Jianqiang Wang ,  Kay-Yut Chen ,  Shailendra K. Jain

发明人： Jose Luis Beltran Guerrero ,  Ruxian Wang ,  Enis Kayis ,  Guillermo Gallego ,  Jianqiang Wang ,  Kay-Yut Chen ,  Shailendra K. Jain

IPC分类号： G06Q10/00

CPC分类号： G06Q30/02

摘要： Methods, systems, and computer-readable and executable instructions are provided for determining a product price. Determining a product price can include determining an initial market attraction value, a market price sensitivity, and cost information for a product. Determining a product price can also include receiving a market constraint with respect to the product and pricing the product based on the initial market attraction value, the market price sensitivity, the cost information, and the market constraint.

摘要翻译： 提供了用于确定产品价格的方法，系统和计算机可读和可执行指令。 确定产品价格可以包括确定产品的初始市场吸引力值，市场价格敏感度和成本信息。 确定产品价格还可以包括根据初始市场吸引力值，市场价格敏感性，成本信息和市场约束来接收关于产品的市场约束和定价产品。

公开(公告)号：US20130346033A1

公开(公告)日：2013-12-26

申请号：US13528972

申请日：2012-06-21

申请人： Jianqiang Wang ,  Kay-Yut Chen ,  Enis Kayis ,  Guillermo Gallego ,  Jose Luis Beltran Guerrero ,  Ruxian Wang ,  Shailendra K. Jain

发明人： Jianqiang Wang ,  Kay-Yut Chen ,  Enis Kayis ,  Guillermo Gallego ,  Jose Luis Beltran Guerrero ,  Ruxian Wang ,  Shailendra K. Jain

IPC分类号： G06F17/10

CPC分类号： G06F17/10 ,  G06F17/18 ,  G06Q10/04 ,  G06Q30/0206

摘要： Parent node data is split into first and second child nodes based on a first partition variable to create a tree-based model. A first regression model for the first child node data relates the response variable and the predictor variable.

摘要翻译： 基于第一个分区变量将父节点数据分割为第一和第二子节点，以创建基于树的模型。 第一个子节点数据的第一个回归模型与响应变量和预测变量相关。

公开(公告)号：US20130013517A1

公开(公告)日：2013-01-10

申请号：US13178072

申请日：2011-07-07

申请人： Guillermo Gallego ,  Ruxian Wang ,  Julie Ward Drew

发明人： Guillermo Gallego ,  Ruxian Wang ,  Julie Ward Drew

IPC分类号： G06Q10/00

CPC分类号： G06Q30/012

摘要： Systems, methods, and machine-readable and executable instructions are provided for making an extended warranty coverage. Making an extended warranty decision can include determining by a computer, a customer's expected cost of terminating the extended warranty coverage, determining, by the computer, the customer's expected cost of continuing the extended warranty coverage, and comparing, by the computer, the expected cost of terminating the extended warranty coverage and the expected cost of continuing the extended warranty coverage. Making an extended warranty decision can also include determining, by the computer, the extended warranty coverage decision based on the comparison.

摘要翻译： 提供了系统，方法和机器可读和可执行指令，用于扩展保修范围。 进行延长的保修决定可以包括由计算机确定客户终止延长保修范围的预期成本，由计算机确定客户的延续保修期限的预期成本，以及由计算机比较预期成本 终止延长的保修范围和延续保修期限的预期成本。 作出延长的保修决定还可以包括由计算机根据比较确定延长的保修范围决定。

公开(公告)号：US08478620B2

公开(公告)日：2013-07-02

申请号：US13027942

申请日：2011-02-15

申请人： Julie Ward Drew ,  Filippo Balestrieri ,  Ruxian Wang

发明人： Julie Ward Drew ,  Filippo Balestrieri ,  Ruxian Wang

IPC分类号： G06Q10/00

CPC分类号： G06Q30/012

摘要： Systems, methods, and machine-readable and executable instructions are provided for profit comparison. Profit comparison can include determining a first profitability function of a flexible duration extended warranty offering with respect to a first plurality of warranty parameters and determining a second profitability function of a fixed duration extended warranty offering with respect to a second plurality of warranty parameters. Profit comparison can also include comparing the first function and the second function for at least one level of at least one of profit lift and flexible duration warranty offering coverage duration. Presenting results of the comparison for a range of values of the first and second plurality of warranty parameters can also be included in profit comparison.

摘要翻译： 提供系统，方法和机器可读和可执行指令用于利润比较。 利润比较可以包括确定关于第一多个保修参数的灵活持续时间延长保修期提供的第一盈利能力功能，以及确定相对于第二多个保修参数的固定持续时间延长保修期提供的第二获利功能。 利润比较还可以包括在至少一个利润提升和灵活持续时间保证提供覆盖期限的至少一个水平上比较第一功能和第二功能。 提供第一和第二多个保修参数值范围比较的结果也可以包括在利润比较中。

公开(公告)号：US20130091064A1

公开(公告)日：2013-04-11

申请号：US13267425

申请日：2011-10-06

申请人： Julie Ward Drew ,  Filippo Balestrieri ,  Ruxian Wang

发明人： Julie Ward Drew ,  Filippo Balestrieri ,  Ruxian Wang

IPC分类号： G06Q50/10

CPC分类号： G06Q30/01

摘要： Systems, methods, and computer-readable and executable instructions are provided for pricing open-list warranties. Pricing open-list warranties can include determining an expected product support cost of a provider of an open-list warranty to a customer over a time period, determining an expected product repair cost of the customer over the time period, and pricing the open-list warranty for the time period based on the expected product support cost and the expected product repair cost.

摘要翻译： 提供系统，方法和计算机可读和可执行指令，用于定价开放列表保证。 定价开放列表保证可以包括在一段时间内向客户确定开放式保修提供商的预期产品支持成本，确定客户在该时间段内的预期产品维修成本，并对开放列表进行定价 根据预期的产品支持成本和预期的产品维修成本，保修期间。

公开(公告)号：US20120078645A1

公开(公告)日：2012-03-29

申请号：US12893795

申请日：2010-09-29

申请人： Julie Ward Drew ,  Ruxian Wang

发明人： Julie Ward Drew ,  Ruxian Wang

IPC分类号： G06Q99/00

CPC分类号： G06Q30/02

摘要： Example embodiments relate to net utility determinations based on product replacement and coverage decisions of a customer. In example embodiments, a number of net utility values corresponding to each possible product replacement decision and each possible coverage decision in each of a plurality of time periods is determined. An expected net utility attributable to the customer over the plurality of time periods is then determined based on the determined utility values.

摘要翻译： 示例性实施例涉及基于客户的产品更换和覆盖决定的净公用事业确定。 在示例实施例中，确定对应于每个可能的产品置换判定的多个净效用值以及多个时间段中的每一个中的每个可能的覆盖判定。 然后基于所确定的效用值来确定归因于多个时间段中的客户的预期净效用。