Methods and apparatus for ensuring relevant information sharing during public safety incidents

    公开(公告)号:US11012562B1

    公开(公告)日:2021-05-18

    申请号:US16687104

    申请日:2019-11-18

    Abstract: Methods for ensuring relevant information sharing during public safety incidents include monitoring inputs associated with a public safety incident, determining that an input includes information important or critical to communicate to a responding public safety officer, accessing communications with the officer, determining that the input has not been communicated to the officer, and initiating action to communicate the input to the officer. The input may include audio or video input, or a note composed by a dispatcher or call taker representing information provided by a person reporting the incident or obtained through a database query. Initiating action to communicate the input to the officer may include providing an indication to a dispatcher that the input includes important or critical information not yet communicated to the officer, providing data to the officer's vehicle-mounted communication device, or providing an audible alert or audio message to the officer's hand-held communication device.

    System and method for creation and management of public links in a public link dashboard for public safety agencies

    公开(公告)号:US11288441B1

    公开(公告)日:2022-03-29

    申请号:US17448358

    申请日:2021-09-22

    Abstract: Techniques for management of links related to public safety incidents within a window displayed in a graphical user interface are provided. Creation of a plurality of links associated with public safety incidents is monitored. When each of the links is shared is monitored. With whom each of the links is shared is monitored. The graphical user interface displays a list of the created links, the links created by an agency. User input selecting a created link from the list of created links is received. The graphical user interface, details about the link creation, the details including when the link that was created, the expiration date of the link, whom the link was shared with, and when the link was shared. The graphical user interface displays a control to alter the expiration date of the link, wherein a notification of media upload routed based, in part, on the expiration date.

    Device, system and method for sharing information in a card-based environment

    公开(公告)号:US11240347B2

    公开(公告)日:2022-02-01

    申请号:US16717472

    申请日:2019-12-17

    Abstract: A device, system and method for sharing information in a card-based environment is provided. A display screen is controlled, via a first computing device of a first agency, to provide an incident card associated with a given incident managed by the first agency. A command is received to share information of the incident card with a second agency different from the first agency. A subset of the information is transmitted to a second computing device of the second agency. A display attribute, at the display screen, associated with the incident card, is controlled to indicate that the information thereof is at least partially shared with the second agency; and/or a shared incident card is generated in association with the incident card, the shared incident card visually distinguishable as including shared information relative to the incident card, and the shared incident card including at least the subset of the information.

    System and method for adapting workflows based on time to respond

    公开(公告)号:US11640759B1

    公开(公告)日:2023-05-02

    申请号:US17457041

    申请日:2021-12-01

    Abstract: Techniques for adapting workflows based on time to respond are provided. An electronic indication that a trigger has been detected by a sensor is received. The workflow server is configured to execute an action in a workflow in response to the trigger. An alert is sent to a device associated with a user to request a response from the user. Reception of the response is the action in the workflow. The response from the user is received. It is detected that a current response time for the trigger exceeds a threshold response time. A pattern that indicates response times for triggers of the trigger type recurrently exceed the threshold response time is detected. A proposed modification to the workflow or to a standard operating procedure (SOP) of an entity is generated. An electronic message is sent to a system administrator that recommends implementing the proposed modification.

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