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公开(公告)号:US20080013707A1
公开(公告)日:2008-01-17
申请号:US11862496
申请日:2007-09-27
申请人: Michael Brown , Joseph McIntyre , Victor Moore , Michael Paolini , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Victor Moore , Michael Paolini , Scott Winters
IPC分类号: H04M3/56
CPC分类号: H04L12/1831 , H04L51/00 , H04M3/42221 , H04M3/56 , H04M3/563 , H04M7/0054 , H04M7/1235 , H04M7/126 , H04M7/128 , H04M2201/40
摘要: A system and method for a proxy service to provide telephone conferencing services and personal telephony services. Users can participate in the conference by connecting through different types of networks using a device having one or more types of communication lines connected to the proxy service. A primary user can request the proxy to call each one of the users and establish the conference. The primary user may accomplish this through a data line using data requests or though a voice line using voice requests. Typically, the primary user provides a telephone number for each user. The primary user can also provide with specific times of when calls should be placed, identification information for each user, the type of conference, and other conference parameters.
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公开(公告)号:US20080013708A1
公开(公告)日:2008-01-17
申请号:US11862514
申请日:2007-09-27
申请人: Michael Brown , Joseph McIntyre , Victor Moore , Michael Paolini , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Victor Moore , Michael Paolini , Scott Winters
IPC分类号: H04M3/56
CPC分类号: H04L12/1831 , H04L51/00 , H04M3/42221 , H04M3/56 , H04M3/563 , H04M7/0054 , H04M7/1235 , H04M7/126 , H04M7/128 , H04M2201/40
摘要: A system and method for a proxy service to provide telephone conferencing services and personal telephony services. Users can participate in the conference by connecting through different types of networks using a device having one or more types of communication lines connected to the proxy service. A primary user can request the proxy to call each one of the users and establish the conference. The primary user may accomplish this through a data line using data requests or though a voice line using voice requests. Typically, the primary user provides a telephone number for each user. The primary user can also provide with specific times of when calls should be placed, identification information for each user, the type of conference, and other conference parameters.
摘要翻译: 用于代理服务的系统和方法,用于提供电话会议服务和个人电话服务。 用户可以通过使用具有连接到代理服务的一种或多种通信线路的设备连接不同类型的网络来参与会议。 主用户可以请求代理呼叫每个用户并建立会议。 主要用户可以通过使用数据请求的数据线或通过使用语音请求的语音线来完成此操作。 通常,主用户为每个用户提供电话号码。 主用户还可以提供何时应该拨打呼叫的时间,每个用户的身份信息,会议的类型和其他会议参数。
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公开(公告)号:US20050238151A1
公开(公告)日:2005-10-27
申请号:US11158884
申请日:2005-06-22
申请人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
CPC分类号: H04M15/765 , H04L12/66 , H04M3/42042 , H04M3/42059 , H04M15/00 , H04M15/09 , H04M15/68 , H04M15/7652 , H04M15/77 , H04M2215/0196 , H04M2215/32 , H04M2215/66 , H04M2215/724 , H04M2215/7245 , H04M2215/7254
摘要: A method, system, and program for billing for order places from an origin device according to the current caller billing plan are provided. A billing plan associated with an authenticated caller identity of a caller using an origin device is accessed by a vendor order center during a call placed to the vendor order center. At least one account provider is specified in the billing plan. A selection of one from among multiple account providers is specified for the order. The caller then authorizes the order and a bill for the order is transferred according to the authenticated caller identifier and the authorization for the account provider selection, such that the vendor order center is enabled to bill for the order with limited authenticated account information.
摘要翻译: 提供了一种用于根据当前呼叫者计费计划从原始设备订单的计费的方法,系统和程序。 在向供应商订单中心的呼叫期间,供应商订单中心访问与使用原始设备的呼叫者的认证呼叫者身份相关联的计费计划。 计费方案中至少指定一个帐户提供商。 为订单指定了从多个帐户提供商中选择的一个。 呼叫者然后授权该订单,并且根据经认证的呼叫者标识符和用于帐户提供商选择的授权传送该订单的帐单,使得供应商订单中心能够以有限的认证帐户信息为该订单进行帐单。
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公开(公告)号:US20050002497A1
公开(公告)日:2005-01-06
申请号:US10650555
申请日:2003-08-28
申请人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
CPC分类号: H04M1/54
摘要: A method, system, and program for origin device initiated caller identification are provided. A voice utterance is detected at an origin device. A caller identity associated with the voice utterance is identified at the origin device, such that the caller identity is transmittable as an authenticated identity of the caller for a call. An intermediary device receives the caller identity with a call request and specifies services available to the caller according to a caller service profile associated with the caller identity.
摘要翻译: 提供了用于起始设备发起的呼叫者识别的方法,系统和程序。 在原始设备处检测到语音发音。 在原始设备处识别与语音话音相关联的呼叫者身份,使得呼叫者身份可作为呼叫者的认证身份发送。 中间设备用呼叫请求接收呼叫者身份,并根据与呼叫者身份相关联的呼叫者服务简档来指定呼叫者可用的服务。
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公开(公告)号:US20060074685A1
公开(公告)日:2006-04-06
申请号:US11244766
申请日:2005-10-06
申请人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
IPC分类号: G10L11/00
CPC分类号: G10L17/00
摘要: A method, system, and program for origin device initiated caller identification are provided. In response to detecting a call extended to a destination device, extending a request from said destination device to an origin device requesting a voice utterance of the caller at said origin device. A caller identity associated with the voice utterance is identified at the destination device, such that a callee receiving the call at the destination device is informed of the caller identity before choosing whether to speak with the caller.
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公开(公告)号:US20050238146A1
公开(公告)日:2005-10-27
申请号:US11158886
申请日:2005-06-22
申请人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
CPC分类号: H04M15/48 , C09K8/68 , C09K2208/26 , C09K2208/30 , H04M3/382 , H04M3/4211 , H04M15/08 , H04M15/73 , H04M15/765 , H04M15/77 , H04M15/80 , H04M15/90 , H04M2203/1058 , H04M2203/6009 , H04M2203/6045 , H04M2203/6054 , H04M2215/0152 , H04M2215/0156 , H04M2215/016 , H04M2215/0168 , H04M2215/68 , H04M2215/7072 , H04M2215/724 , H04M2215/7254
摘要: A method, system, and program for billing for orders placed from a destination device according to the calling plan of the individual receiving the call. An authenticated identity for a callee answering a call placed to a destination device is received at an intermediary device. The intermediary device then accesses a billing plan for the authenticated identity of the callee and loads the billing plan for specifying charges for the call. When an order is placed by the callee with a caller, billing specifications for the order are automatically filled in from the billing plan. Responsive to a single entry by the callee at the destination telephony device, an authorization for billing the order according to the billing specifications is generated.
摘要翻译: 一种用于根据接收呼叫的个人的呼叫计划从目的地设备发出的订单的计费的方法,系统和程序。 在中间设备处接收被呼叫者接收到目的地设备的呼叫的认证身份。 然后,中间设备访问被叫方的认证身份的计费方案,并加载用于指定呼叫费用的计费方案。 被呼叫方通过呼叫方发出订单时,订单的计费规格将自动从计费计划中填写。 响应被呼叫方在目的地电话设备的单个条目,生成根据计费规范对订单计费的授权。
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公开(公告)号:US20050238163A1
公开(公告)日:2005-10-27
申请号:US11159024
申请日:2005-06-22
申请人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
摘要: A method, system, and program for managing use of experts by callers waiting within a hold queue are provided. First, a call on hold in a hold queue is transferred to an expert system responsive to a request by the caller to speak with an expert. Then, responsive to detecting an answer by a party at the expert system, an authentication of the identity of the answering party is required. If the authenticated identity of the answering party matches an expected expert identity, then the call is connected to the expert, such that the expert is required to authenticate an identity before providing service to a call from the hold queue.
摘要翻译: 提供了一种用于管理在保持队列内等待的呼叫者使用专家的方法,系统和程序。 首先,响应于呼叫者与专家通话的请求,将保持队列中的保持呼叫转移到专家系统。 然后,响应于在专家系统处检测到一方的答案,需要对应答方的身份进行认证。 如果应答方的认证身份与预期的专家身份相匹配,则呼叫被连接到专家,使得要求专家在向来自保持队列的呼叫提供服务之前对身份进行身份验证。
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公开(公告)号:US20050084077A1
公开(公告)日:2005-04-21
申请号:US10701210
申请日:2003-11-04
申请人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
发明人: Michael Brown , Joseph McIntyre , Michael Paolini , James Weaver , Scott Winters
CPC分类号: H04M3/42 , H04M1/271 , H04M1/56 , H04M1/57 , H04M3/382 , H04M3/385 , H04M3/387 , H04M3/42093 , H04M3/42102 , H04M15/06 , H04M2242/22
摘要: A method, system, and program for destination device initiated callee identification are provided. A voice utterance of a callee is detected at a destination device. Then, a callee identity associated with the voice utterance is identified at the destination device, such that the callee identity is transmittable as an authenticated identity of the callee for a call. A caller receiving the callee identity may decide whether to open communication with the callee or terminate the call. The destination device may access a third party device for authenticating the caller identity according to the voice utterance, where the third party device may be accessible across multiple destination devices via a network.
摘要翻译: 提供了一种用于目标设备启动的被呼叫者标识的方法,系统和程序。 在目的地设备处检测到被叫者的话音发声。 然后,在目的地设备处识别与语音话语相关联的被叫者身份,使得被呼叫者身份可被作为呼叫的被呼叫者的认证身份发送。 接收被叫方身份的呼叫方可以决定是否打开与被呼叫方的通信或终止呼叫。 目的地设备可以访问第三方设备以根据语音话语认证呼叫者身份,其中第三方设备可经由网络跨多个目的地设备访问。
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公开(公告)号:US20050281401A1
公开(公告)日:2005-12-22
申请号:US10874109
申请日:2004-06-22
申请人: Thomas Creamer , Peeyush Jaiswal , Victor Moore , Scott Winters
发明人: Thomas Creamer , Peeyush Jaiswal , Victor Moore , Scott Winters
CPC分类号: H04M3/42042 , H04M15/06 , H04M15/43
摘要: A method, system and apparatus for name-alias based delivery of services through the public switched telephone network (PSTN). A method for resolving caller identity in a PSTN can include detecting an attempt to establish a telephone call between a calling party and a called party and prompting the calling party from within the PSTN for clarifying information. An alias for the calling party can be resolved based upon the clarifying information. Subsequently, the alias can be forwarded to the called party for use by the called party in identifying the calling party at the time of the telephone call.
摘要翻译: 一种用于通过公共交换电话网(PSTN)传送服务名称别名的方法,系统和装置。 用于解决PSTN中呼叫者身份的方法可以包括检测在主叫方和被叫方之间建立电话呼叫的尝试,并且提示来自PSTN内的呼叫方用于澄清信息。 可以根据澄清信息解决主叫方的别名。 随后,可以将该别名转发给被叫方,以便被叫方在电话呼叫时识别主叫方。
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公开(公告)号:US20050135581A1
公开(公告)日:2005-06-23
申请号:US10741733
申请日:2003-12-19
申请人: Thomas Creamer , Peeyush Jaiswal , Victor Moore , Scott Winters
发明人: Thomas Creamer , Peeyush Jaiswal , Victor Moore , Scott Winters
CPC分类号: H04M15/44 , G06Q20/102 , H04M3/42136 , H04M15/00 , H04M15/47 , H04M15/58 , H04M17/204 , H04M2017/24 , H04M2215/0104 , H04M2215/0148 , H04M2215/0168 , H04M2215/0188
摘要: A method, system and apparatus for service management. In accordance with the present invention, a service management method can include the steps of receiving a telephone call from a service subscriber over a PSTN and identifying the service subscriber through identifying information received externally to the received telephone call. Importantly, a service term for a subscription associated with the service subscriber can be modified only if payment can be resolved on behalf of the service subscriber.
摘要翻译: 一种用于服务管理的方法,系统和装置。 根据本发明,服务管理方法可以包括以下步骤:通过PSTN从服务用户接收电话呼叫,并且通过识别接收到的电话呼叫外部的信息来识别服务用户。 重要的是,仅当代表服务用户解决支付时,可以修改与服务订户相关联的订阅的服务条款。
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