摘要:
A content provider system for enabling content providers to create voice pages with audio files included for use in a network for voice page delivery through which subscribers request a voice page and a voice page server system delivers the voice page audibly to the subscriber. A content provider selects a voice page into which the audio file is to be incorporated, selects the audio file and the content provider system then transfers the audio file to a voice page server system which generates a voice page with the audio file included using XML-based tags designated for audio files. The audio files are uploaded from a number of user devices including a telephony device, a web-based system and a PDA.
摘要:
A voice page directory system for enabling users of a voice page delivery system to locate voice pages of interest. A database system stores location identification information and description information regarding a plurality of voice pages available to users through a voice page delivery system. Users then input voice page identifying information whereupon the system outputs a directory or searches voice pages based on keywords provided to output voice pages of interest.
摘要:
A system and method granting permission to transmit interactive voice broadcasts of a voice service over a voice network, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server and a method for generating interactive voice pages related to product and service offerings, and for transmitting the voice pages to a user based on the user's permission. A permission module is provided for receiving user permission information from the user indicating the user's permission for telephone-based marketing.
摘要:
A system and method for personalizing an interactive voice output of a voice service based on determinations about the caller or call, the output containing information derived from on line analytical processing (OLAP) systems, where content stored in the database can be readily obtained by a requester on the fly and in a personalized, interactive manner. The system and method include a call server for receiving an incoming call from a caller, an inference module for determining information about a voice service to be provided to the caller, a control module related to the information determined and for facilitating the interactive voice broadcast with the caller, and a personalization module for passing determined information to the control module.
摘要:
A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls, an identification module for identifying callers, and a personalization module for determining information about the caller.