System and method for personalizing an interactive voice broadcast of a voice service based on particulars of a request
    4.
    发明授权
    System and method for personalizing an interactive voice broadcast of a voice service based on particulars of a request 有权
    基于请求的细节来个性化语音服务的交互式语音广播的系统和方法

    公开(公告)号:US07127403B1

    公开(公告)日:2006-10-24

    申请号:US10062474

    申请日:2002-02-05

    IPC分类号: G10L15/00

    摘要: A system and method for personalizing an interactive voice output of a voice service based on determinations about the caller or call, the output containing information derived from on line analytical processing (OLAP) systems, where content stored in the database can be readily obtained by a requester on the fly and in a personalized, interactive manner. The system and method include a call server for receiving an incoming call from a caller, an inference module for determining information about a voice service to be provided to the caller, a control module related to the information determined and for facilitating the interactive voice broadcast with the caller, and a personalization module for passing determined information to the control module.

    摘要翻译: 一种用于基于关于呼叫者或呼叫的确定来个性化语音服务的交互式语音输出的系统和方法,所述输出包含从在线分析处理(OLAP)系统导出的信息,其中存储在数据库中的内容可以容易地通过 请求者在飞行中以个性化,互动的方式。 该系统和方法包括用于从呼叫者接收呼入呼叫的呼叫服务器,用于确定关于要提供给呼叫者的语音服务的信息的推理模块,与所确定的信息有关的控制模块以及促进与 呼叫者和用于将确定的信息传递到控制模块的个性化模块。