Abstract:
The present invention allows a traditional computer presence system to automatically provide state information to an integrated presence system. The integrated presence system will register as a user with the computer presence system. As such, the integrated presence system can be added to a buddy list of a user who is registered with the computer presence system. To configure the computer presence system to provide state information for the second user to the integrated presence system, the second user will add the integrated presence system to her buddy list, and as such, any state information kept by the computer presence system for the second user will be provided to the integrated presence system. The integrated presence system may take the state information and create presence information to send to subscribers to the integrated presence system.
Abstract:
The present invention relates to providing presence information bearing on the availability of a first user involved with a call to a second user involved with the call. In general, call information bearing on the call is received and triggers a request for presence information associated with the first user. Upon retrieval of the presence information associated with the first user, the presence information is effectively delivered to the second user in a manner informing the second user of the availability of the first user to receive a call. Thus, when an attempt to establish a call between the first and second users has failed, the second user may monitor the presence information relating to the availability of the first user to decide when, and perhaps how, to contact the first user.
Abstract:
The present invention relates to a communication environment where calls are established with a single mobile terminal through either a wireless network or the public switched telephone network (PSTN) via a terminal adaptor, which is capable of wirelessly communicating with the mobile terminal. As such, the mobile terminal may facilitate traditional cellular calls via the wireless network, or traditional PSTN calls via the terminal adaptor. A temporary directory number for the mobile terminal is provided by the wireless network and used for facilitating calls via the wireless network. The terminal adaptor, supporting telephony switch, and wireless network will cooperate to transfer calls to the wireless network as necessary or desired.
Abstract:
A technique for sharing multimedia sessions between users that share a directory number allows incoming calls to be routed to both phones. Once one party picks up, the other party is alerted to this fact. Both parties may then exchange multimedia information to help in the handling and disposition of the call.
Abstract:
In one embodiment, a service node will recognize an attempt to initiate a call from a first terminal to a second terminal, and automatically provide information to media clients associated with the first and second terminals such that a media session can be readily established between the media clients in association with the call. The service node may be configured to interact with telephony switches that support the first or second terminals, directly or indirectly via a signaling adaptor. In a second embodiment, the service node will recognize an attempt to initiate a call and will route the call to a gateway, which is controllable by the service node. Once the call is sent to the gateway, the service node may provide instructions to the gateway for routing or otherwise processing the call.
Abstract:
The present invention relates to routing incoming calls to a single mobile terminal through either a wireless network or the PSTN via a terminal adapter, which is capable of wirelessly communicating with the mobile terminal. The mobile terminal may facilitate cellular calls via the wireless network, or PSTN calls via the terminal adapter. The terminal adapter monitors its ability to communicate with the mobile terminal, and provides such information to a service node, which controls whether incoming calls intended for the mobile terminal are routed through the wireless network or the PSTN. When the mobile terminal is within a communication zone of the terminal adapter, the service node routes incoming calls to the mobile terminal through the PSTN via the terminal adapter. When the mobile terminal is outside of the communication zone, the service node will route the incoming call to the mobile terminal through the wireless network.
Abstract:
The present invention provides a service node capable of coordinating call processing for incoming calls intended for any one of multiple telephony devices of a given entity, such as a business or individual user. Switching devices, such as traditional telephony switches or internetworked gateways controlling call routing, are configured to interact with a service node to determine how to handle incoming calls to the telephony devices that they serve. As such, call processing rules, which are established by the entity, are applied to an incoming call to any of the entity's telephony devices to effectively route calls to other ones of the telephone devices, route the call to a desired voicemail system, provide call screening or blocking, and any other desired call control activity. Based on the call processing rules for the given entity, the service node will instruct the corresponding telephony switches to handle the incoming call.
Abstract:
An apparatus and method for providing direct trunking between a TDM switch and an ATM backbone network are described. The apparatus is an interface adapted to convert pulse code modulated data to ATM cells and vice versa. The interface is adapted to emulate a trunk peripheral of the TDM switch by communicating with a computing module of the switch using a messaging protocol native to the computing module. The interface may therefore be connected to the TDM switch without any modification of the computing module. The interface is connected directly to a serial link of a fabric interface of the TDM switch. The advantages include a reduction in the capital investment in equipment required to connect a TDM switch to an ATM backbone network and a reduced footprint for the equipment.
Abstract:
An automated attendant system is made multimedia capable by adding a combined user agent to the automated attendant. A search is done to verify that the caller to the automated attendant has combined user agent capabilities. If so, the caller receives multimedia content from the automated attendant's combined user agent so that the content may be presented on the caller's computer to assist the caller in navigating through the automated attendant's menus and options. Upon selection of a desired connection from the menus and options, the automated attendant's combined user agent helps the caller be connected by voice to the selected connection.
Abstract:
The present invention provides a combined user agent (CUA) to represent a telephony device supported by a private branch exchange (PBX), which is connected to a public domain telephony switch, and a packet-based media device as an integrated group to other network entities. The CUA is configured to facilitate the necessary call signaling to establish and control a voice call via the PBX and an associated telephony switch, as well as the session control signaling necessary to establish and control a media session with the media device. Accordingly, the telephony device and media device appear to the network devices as a single device having voice and media capabilities, wherein the voice capabilities are controlled in part by the telephony switch and PBX.