-
1.发明授权Method and system for communicating within a messaging architecture using a structured data object 有权使用结构化数据对象在消息架构内进行通信的方法和系统公开(公告)号：US09501764B2
公开(公告)日：2016-11-22
申请号：US13646258
申请日：2012-10-05
发明人： Min Wu , Arin Bhowmick , Victor Chung-Wai Chan , Kent O. Swartz , Peter S. Tung
CPC分类号： H04L51/04 , G06F17/30864 , G06Q10/107 , H04L12/1818 , H04L12/1822 , H04L67/02
摘要： A method, system, and computer-program product for communicating within a messaging architecture using a structured data object are disclosed. The method includes identifying a structured data object configured to represent structured data, receiving the structured data at a messaging system, generating a message that includes the structured data, and sending the message. The structured data object is configured to be accessed by an application and the messaging system, and includes a request element and a response element. The sending includes transferring the message via the messaging system.
摘要翻译： 公开了一种用于使用结构化数据对象在消息架构内进行通信的方法，系统和计算机程序产品。 该方法包括识别被配置为表示结构化数据的结构化数据对象，在消息收发系统处接收结构化数据，生成包括结构化数据的消息以及发送消息。 结构化数据对象被配置为被应用程序和消息系统访问，并且包括请求元素和响应元素。 发送包括通过消息系统传送消息。
-
公开(公告)号：US20140282217A1
公开(公告)日：2014-09-18
申请号：US14032136
申请日：2013-09-19
发明人： Rami Musa , Arin Bhowmick , Melinda Uhland , Christopher Patterson , Min Wu , Joseph H. Goldberg
IPC分类号： G06F3/0481
CPC分类号： G06F3/0481 , G06F2203/04803
摘要： A system and method for facilitating user access to data and software functionality. An example method includes identifying open windows of plural software applications; accessing rules pertaining to one or more behaviors of one or more of the open windows; and using the rules to adjust the one or more behaviors in accordance with a context of each of the open windows. In a more specific embodiment, the one or more behaviors are adjusted via window groupings in accordance with window context, which includes one or more keywords associated with open windows. The example method further includes displaying a search window with a user option to enter a query using keywords. Search results may identify documents that are associated with window groups associated with keywords of the query.
摘要翻译： 一种便于用户访问数据和软件功能的系统和方法。 示例性方法包括识别多个软件应用的打开窗口; 访问与一个或多个打开窗口的一个或多个行为有关的规则; 并且使用规则来根据每个打开的窗口的上下文来调整一个或多个行为。 在更具体的实施例中，根据包括与打开的窗口相关联的一个或多个关键词的窗口上下文通过窗口分组来调整一个或多个行为。 示例性方法还包括显示具有用户选项的搜索窗口以使用关键字输入查询。 搜索结果可能会识别与查询关键字关联的窗口组相关联的文档。
-
公开(公告)号：US10761673B2
公开(公告)日：2020-09-01
申请号：US13795678
申请日：2013-03-12
发明人： Rami Musa , Arin Bhowmick , Melinda Uhland , Christopher Patterson , Min Wu
IPC分类号： G06F3/0481 , G06F9/451
摘要： A system and method for facilitating user interaction with a software application. An example method includes displaying a first primary window of an application; providing a user option to select a sub-window of the first primary window, resulting in generation of a detached window corresponding to the sub-window in response thereto; leaving a first user interface control in the first primary window in place of the sub-window, wherein the first user interface control provides a first user option to implement a first action pertaining to the detached window; and including a second user interface control in proximity to the detached window, wherein the second user interface control provides a first user option to implement a second action applicable to the detached window and primary window. The user interface controls may be implemented via headers in the primary window and detached window. Data is automatically synchronized between windows.
-
公开(公告)号：US10332047B2
公开(公告)日：2019-06-25
申请号：US15333128
申请日：2016-10-24
发明人： Min Wu , Rami Musa , Arin Bhowmick , Kent Olen Swartz
IPC分类号： G06Q10/06 , G06Q10/10 , G06F3/0481 , G06F3/0482 , G06F3/14
摘要： A method, system, and computer program product for interaction management systems. The method commences upon receiving a first incoming communication pertaining to a first task, and launching a first task-centered context user interface being initially populated with a first screen device selected in response to the type of incoming communication (e.g., a phone call icon, etc.). An agent interacts with the client by responding to the incoming communication. Then, the method receives a second incoming communication pertaining to the same first task; and populates the first task-centered context user interface with a second screen device appropriate for the second incoming communication (e.g., a chat UI, etc.). Additional new incoming events are routed to its corresponding task-centered context (or a new task-centered context is created). Thus, upon receiving a third incoming communication pertaining to a second task (different from the first task), the method launches a second task-centered context user interface.
-
公开(公告)号：US10261650B2
公开(公告)日：2019-04-16
申请号：US14032136
申请日：2013-09-19
发明人： Rami Musa , Arin Bhowmick , Melinda Uhland , Christopher Patterson , Min Wu , Joseph H. Goldberg
IPC分类号： G06F3/0481
摘要： A system and method for facilitating user access to data and software functionality. An example method includes identifying open windows of plural software applications; accessing rules pertaining to one or more behaviors of one or more of the open windows; and using the rules to adjust the one or more behaviors in accordance with a context of each of the open windows. In a more specific embodiment, the one or more behaviors are adjusted via window groupings in accordance with window context, which includes one or more keywords associated with open windows. The example method further includes displaying a search window with a user option to enter a query using keywords. Search results may identify documents that are associated with window groups associated with keywords of the query.
-
6.发明授权Messaging architecture configured to use an execution-enabled element to initiate an operation in an application 有权消息架构被配置为使用启用执行的元素来启动应用程序中的操作公开(公告)号：US09509642B2
公开(公告)日：2016-11-29
申请号：US13646336
申请日：2012-10-05
发明人： Min Wu , Arin Bhowmick , Victor Chung-Wai Chan , Kent O. Swartz , Peter S. Tung
摘要： A method, system, and computer-program product for communicating within a messaging architecture using a structured data object are disclosed. The method includes receiving an execution-enabled object and receiving a selection of the execution-enabled element. Such an execution-enabled object is configured to be included in a message sent by a messaging system. The execution-enabled object includes a response element and an execution-enabled element. The response element and the execution-enabled element are associated with one another. The execution-enabled element is configured to post an event to the messaging system upon the execution-enabled element being activated. The selection of the execution-enabled element activates the execution-enabled element.
摘要翻译： 公开了一种用于使用结构化数据对象在消息架构内进行通信的方法，系统和计算机程序产品。 该方法包括接收启用执行的对象并接收执行使能元素的选择。 这样的执行使能对象被配置为被包括在消息系统发送的消息中。 执行启用对象包括响应元素和启用执行元素。 响应元素和启用执行元素相互关联。 执行启用元件被配置为在启用启用执行元件时将事件发布到消息收发系统。 执行启用元素的选择激活启用执行的元素。
-
公开(公告)号：US09477945B2
公开(公告)日：2016-10-25
申请号：US13628302
申请日：2012-09-27
发明人： Min Wu , Rami Musa , Arin Bhowmick , Kent Olen Swartz
CPC分类号： G06Q10/06311 , G06F3/04817 , G06F3/0482 , G06F3/1423 , G06Q10/06 , G06Q10/10
摘要： A method, system, and computer program product for interaction management systems. The method commences upon receiving a first incoming communication pertaining to a first task, and launching a first task-centered context user interface being initially populated with a first screen device selected in response to the type of incoming communication (e.g., a phone call icon, etc.). An agent interacts with the client by responding to the incoming communication. Then, the method receives a second incoming communication pertaining to the same first task; and populates the first task-centered context user interface with a second screen device appropriate for the second incoming communication (e.g., a chat UI, etc.). Additional new incoming events are routed to its corresponding task-centered context (or a new task-centered context is created). Thus, upon receiving a third incoming communication pertaining to a second task (different from the first task), the method launches a second task-centered context user interface.
摘要翻译： 用于交互管理系统的方法，系统和计算机程序产品。 该方法在接收到与第一任务相关的第一传入通信时开始，并且启动第一任务为中心的上下文用户界面，该第一任务为中心的上下文用户界面最初填充有响应于进入通信的类型（例如，电话呼叫图标， 等等。）。 代理通过响应传入的通信与客户端进行交互。 然后，该方法接收与第一任务相关的第二进入通信; 并且使用适合于第二传入通信（例如，聊天UI等）的第二屏幕设备填充第一以任务为中心的上下文用户界面。 其他新的传入事件将路由到其相应的以任务为中心的上下文（或创建新的以任务为中心的新内容）。 因此，在接收到与第二任务相关的第三进入通信（不同于第一任务）时，该方法启动第二个以任务为中心的上下文用户界面。
-
8.发明申请METHOD AND SYSTEM FOR COMMUNICATING WITHIN A MESSAGING ARCHITECTURE USING DYNAMIC FORM GENERATION 有权使用动态形式生成的消息传递结构中的通信方法和系统公开(公告)号：US20140101262A1
公开(公告)日：2014-04-10
申请号：US13646301
申请日：2012-10-05
发明人： Min Wu , Arin Bhowmick , Victor Chung-Wai Chan , Kent O. Swartz , Peter S. Tung
IPC分类号： H04L12/58
CPC分类号： H04L51/046 , H04L51/04
摘要： A method, system, and computer-program product for communicating within a messaging architecture using a structured data object are disclosed. The method includes assembling a dynamic form object and submitting dynamic form information, associated with the dynamic form object, into a messaging session. The assembling includes an assembly operation, which, in turn, includes identifying an input field of an interface of an application, transferring input field information to a messaging system, and generating an element of the dynamic form object. The input field information is associated with the input field, and the generating uses the input field information. Further, the submitting includes transferring a message via the messaging system, the message including the dynamic form information.
摘要翻译： 公开了一种用于使用结构化数据对象在消息架构内进行通信的方法，系统和计算机程序产品。 该方法包括组合动态表单对象并将与动态表单对象相关联的动态表单信息提交到消息会话中。 组装包括组装操作，其又包括识别应用的接口的输入字段，将输入字段信息传送到消息系统，以及生成动态表单对象的元素。 输入字段信息与输入字段相关联，并且生成使用输入字段信息。 此外，提交包括经由消息收发系统传送消息，消息包括动态表单信息。
-
9.发明申请METHOD AND SYSTEM FOR COMMUNICATING WITHIN A MESSAGING ARCHITECTURE USING A STRUCTURED DATA OBJECT 审中-公开使用结构化数据对象在消息传递结构中进行通信的方法和系统公开(公告)号：US20170026317A1
公开(公告)日：2017-01-26
申请号：US15288958
申请日：2016-10-07
发明人： Min Wu , Arin Bhowmick , Victor Chung-Wai Chan , Kent O. Swartz , Peter S. Tung
CPC分类号： H04L51/04 , G06F16/951 , G06Q10/107 , H04L12/1818 , H04L12/1822 , H04L67/02
摘要： A method, system, and computer-program product for communicating within a messaging architecture using a structured data object are disclosed. The method includes identifying a structured data object configured to represent structured data, receiving the structured data at a messaging system, generating a message that includes the structured data, and sending the message. The structured data object is configured to be accessed by an application and the messaging system, and includes a request element and a response element. The sending includes transferring the message via the messaging system.
摘要翻译： 公开了一种用于使用结构化数据对象在消息架构内进行通信的方法，系统和计算机程序产品。 该方法包括识别被配置为表示结构化数据的结构化数据对象，在消息收发系统处接收结构化数据，生成包括结构化数据的消息以及发送消息。 结构化数据对象被配置为被应用程序和消息系统访问，并且包括请求元素和响应元素。 发送包括通过消息系统传送消息。
-
10.发明授权Method and system for communicating within a messaging architecture using dynamic form generation 有权使用动态表单生成在消息架构内进行通信的方法和系统公开(公告)号：US09325645B2
公开(公告)日：2016-04-26
申请号：US13646301
申请日：2012-10-05
发明人： Min Wu , Arin Bhowmick , Victor Chung-Wai Chan , Kent O. Swartz , Peter S. Tung
IPC分类号： H04L12/58
CPC分类号： H04L51/046 , H04L51/04
摘要： A method, system, and computer-program product for communicating within a messaging architecture using a structured data object are disclosed. The method includes assembling a dynamic form object and submitting dynamic form information, associated with the dynamic form object, into a messaging session. The assembling includes an assembly operation, which, in turn, includes identifying an input field of an interface of an application, transferring input field information to a messaging system, and generating an element of the dynamic form object. The input field information is associated with the input field, and the generating uses the input field information. Further, the submitting includes transferring a message via the messaging system, the message including the dynamic form information.
摘要翻译： 公开了一种用于使用结构化数据对象在消息架构内进行通信的方法，系统和计算机程序产品。 该方法包括组合动态表单对象并将与动态表单对象相关联的动态表单信息提交到消息会话中。 组装包括组装操作，其又包括识别应用的接口的输入字段，将输入字段信息传送到消息系统，以及生成动态表单对象的元素。 输入字段信息与输入字段相关联，并且生成使用输入字段信息。 此外，提交包括经由消息收发系统传送消息，消息包括动态表单信息。
-
-
-
-
-
-
-
-
-
搜索结果
11 条记录 (耗时 0.02 秒)
