Systems and methods for targeted assistance on user check-in

    公开(公告)号:US10600098B2

    公开(公告)日:2020-03-24

    申请号:US15384169

    申请日:2016-12-19

    Applicant: PAYPAL, INC.

    Abstract: There are provided systems and method for targeted assistance on user check-in. A service location may provide beacons at or near the location to determine if a user approaching or at the service location has any experience with the service location. For example, a merchant may place a beacon at the entrance to a store to determine if a user has shopped at the store. Thus, when a user is in proximity to the beacon, a user device of the user and the beacon may establish a check-in. Through a user identifier communicated to the beacon, the service provider at the location may determine a user history, such as a number of visits by the user to the service location. The service location may then provide targeted assistance, such as information, personal help, item searches, etc., based on the user's history with the merchant.

    MERCHANT/CUSTOMER POS INTERACTION SYSTEM
    3.
    发明申请

    公开(公告)号:US20190369662A1

    公开(公告)日:2019-12-05

    申请号:US16379582

    申请日:2019-04-09

    Applicant: PAYPAL, INC.

    Abstract: Systems and methods for providing merchant/customer interaction include determining that a tablet computer is in a merchant orientation, retrieving merchant product information according to a received instruction and merchant orientation information, and displaying a merchant screen on the tablet computer that includes the merchant product information according to the merchant orientation information. A change in the orientation of the tablet computer enclosure/stand is then detected from the merchant orientation to a customer orientation. In response, the merchant screen is transitioned on the tablet computer display to a customer screen as the tablet computer enclosure/stand changes orientations by moving the merchant screen and the customer screen linearly while in a stacked orientation. The customer screen includes the merchant product information displayed according to customer orientation information such that the merchant product information is displayed differently on the customer screen relative to the merchant screen.

    Local contextual display
    4.
    发明授权

    公开(公告)号:US10055749B2

    公开(公告)日:2018-08-21

    申请号:US13930548

    申请日:2013-06-28

    Applicant: PAYPAL, INC.

    CPC classification number: G06Q30/0211 G06Q30/0251 G06Q30/0267

    Abstract: A service provider system remembers feedback by a user when the user selects an offer, a presented option, or other content from a page or display on a user device. The user is then taken to a new page or screen with details about the offer, option, or other content. When the user goes back to the original page or screen, the page is revised based on the user feedback. For example, a dialog box may pop up over the selected offer to ask the user whether the user accepted the offer or is not interested in the offer. If so, the offer disappears and subsequent pages may not show the selected offer again.

    Merchant/customer POS interaction system

    公开(公告)号:US10754389B2

    公开(公告)日:2020-08-25

    申请号:US16379582

    申请日:2019-04-09

    Applicant: PAYPAL, INC.

    Abstract: Systems and methods for providing merchant/customer interaction include determining that a tablet computer is in a merchant orientation, retrieving merchant product information according to a received instruction and merchant orientation information, and displaying a merchant screen on the tablet computer that includes the merchant product information according to the merchant orientation information. A change in the orientation of the tablet computer enclosure/stand is then detected from the merchant orientation to a customer orientation. In response, the merchant screen is transitioned on the tablet computer display to a customer screen as the tablet computer enclosure/stand changes orientations by moving the merchant screen and the customer screen linearly while in a stacked orientation. The customer screen includes the merchant product information displayed according to customer orientation information such that the merchant product information is displayed differently on the customer screen relative to the merchant screen.

    Beacon content propagation
    7.
    发明授权

    公开(公告)号:US10390186B2

    公开(公告)日:2019-08-20

    申请号:US15894103

    申请日:2018-02-12

    Applicant: PayPal, Inc.

    Abstract: Systems and methods for transmitting beacon messages are described. A beacon message is transmitted from a first beacon device and broadcast to an area within a transmission range of the first beacon device. A mobile device receives and stores the message. When the mobile device is out of the range of the first beacon device and within the range of a second beacon device, the message is transmitted to the second beacon device and broadcast by the second beacon device.

    SYSTEMS AND METHODS FOR TARGETED ASSISTANCE ON USER CHECK-IN

    公开(公告)号:US20170099575A1

    公开(公告)日:2017-04-06

    申请号:US15384169

    申请日:2016-12-19

    Applicant: PAYPAL, INC.

    Abstract: There are provided systems and method for targeted assistance on user check-in. A service location may provide beacons at or near the location to determine if a user approaching or at the service location has any experience with the service location. For example, a merchant may place a beacon at the entrance to a store to determine if a user has shopped at the store. Thus, when a user is in proximity to the beacon, a user device of the user and the beacon may establish a check-in. Through a user identifier communicated to the beacon, the service provider at the location may determine a user history, such as a number of visits by the user to the service location. The service location may then provide targeted assistance, such as information, personal help, item searches, etc., based on the user's history with the merchant.

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