Customer assistance request system using smart device
    2.
    发明授权
    Customer assistance request system using smart device 有权
    使用智能设备的客户协助请求系统

    公开(公告)号:US09053506B2

    公开(公告)日:2015-06-09

    申请号:US13547628

    申请日:2012-07-12

    摘要: A method and computer for responding to an assistance request message. An assistance request message from a requester mobile device associated with a requester is received at a response computer. The assistance request message includes at least one input parameter. A responder is determined, from multiple potential responders, to respond to the assistance request message. The responder is associated with responder data corresponding to the at least one input parameter. An availability inquiry message to a responder device associated with the responder is transmitted. A response to the availability inquiry message is received from the responder device. When the response to the availability inquiry message indicates that the responder is available to respond to the assistance request message, the requester mobile device is notified that the responder is available.

    摘要翻译: 一种用于响应辅助请求消息的方法和计算机。 在响应计算机处接收来自与请求者相关联的请求者移动设备的辅助请求消息。 辅助请求消息包括至少一个输入参数。 来自多个潜在响应者的响应者被确定为响应协助请求消息。 响应者与对应于至少一个输入参数的响应者数据相关联。 发送到与响应者相关联的应答器设备的可用性查询消息。 从应答器设备接收到对可用性查询消息的响应。 当对可用性查询消息的响应指示响应者可用于响应辅助请求消息时,请求者移动设备被通知响应者可用。

    MOBILE DEVICE INITIATED RETAIL TRANSACTION USING WIRELESS COMMUNICATION FOR SECURITY TAG DETACHMENT
    3.
    发明申请
    MOBILE DEVICE INITIATED RETAIL TRANSACTION USING WIRELESS COMMUNICATION FOR SECURITY TAG DETACHMENT 有权
    移动设备使用无线通信进行安全标签分离的启动零售交易

    公开(公告)号:US20140091932A1

    公开(公告)日:2014-04-03

    申请号:US13782547

    申请日:2013-03-01

    IPC分类号: G08B13/24

    摘要: Systems and methods for purchasing an article having a security tag attached thereto. The methods involve: obtaining, by a mobile communication device, article information and payment information for purchasing the article; communicating the article information and payment information from the mobile communication device to a remote system via a network connection for completing a purchase transaction; and communicating a detachment key from the mobile communication device to the security tag via a first short-range communication. Notably, the detachment key is communicated to the security tag exclusively if the article was successfully purchased during the purchase transaction. The detachment key is configured to cause an actuation of a detachment mechanism of the security tag.

    摘要翻译: 用于购买附有安全标签的物品的系统和方法。 所述方法包括:通过移动通信设备获取用于购买所述物品的文章信息和支付信息; 通过用于完成购买交易的网络连接将文章信息和支付信息从移动通信设备传送到远程系统; 以及经由第一短距离通信将分离密钥从移动通信设备传送到安全标签。 值得注意的是,如果在购买交易期间成功地购买了物品,则分离密钥被专门传递给安全标签。 分离键被配置为引起安全标签的拆卸机构的致动。

    Mobile device initiated retail transaction using wireless communication for security tag detachment
    4.
    发明授权
    Mobile device initiated retail transaction using wireless communication for security tag detachment 有权
    移动设备启动使用无线通信进行安全标签分离的零售交易

    公开(公告)号:US08963717B2

    公开(公告)日:2015-02-24

    申请号:US13782547

    申请日:2013-03-01

    IPC分类号: G08B13/14 G08B13/24 E05B73/00

    摘要: Systems and methods for purchasing an article having a security tag attached thereto. The methods involve: obtaining, by a mobile communication device, article information and payment information for purchasing the article; communicating the article information and payment information from the mobile communication device to a remote system via a network connection for completing a purchase transaction; and communicating a detachment key from the mobile communication device to the security tag via a first short-range communication. Notably, the detachment key is communicated to the security tag exclusively if the article was successfully purchased during the purchase transaction. The detachment key is configured to cause an actuation of a detachment mechanism of the security tag.

    摘要翻译: 用于购买附有安全标签的物品的系统和方法。 所述方法包括:通过移动通信设备获取用于购买所述物品的文章信息和支付信息; 通过用于完成购买交易的网络连接将文章信息和支付信息从移动通信设备传送到远程系统; 以及经由第一短距离通信将分离密钥从移动通信设备传送到安全标签。 值得注意的是,如果在购买交易期间成功地购买了物品,则分离密钥被专门传递给安全标签。 分离键被配置为引起安全标签的拆卸机构的致动。

    NETWORK NODE SECURITY USING SHORT RANGE COMMUNICATION
    5.
    发明申请
    NETWORK NODE SECURITY USING SHORT RANGE COMMUNICATION 有权
    网络节点安全使用短距离通信

    公开(公告)号:US20150281280A1

    公开(公告)日:2015-10-01

    申请号:US14229318

    申请日:2014-03-28

    IPC分类号: H04L29/06 G06F21/60

    摘要: Systems (100) and methods for network node security configuration. The methods involve: performing operations by a mobile communication device (104) to obtain a unique identifier from a network node (108) to be installed at a customer facility (102) via a first short range communication link (110); communicating a signal comprising the unique identifier from the mobile communication device to a remote server (118) via a first long range communication link (112); verifying by the remote server that a correct type of network node is being installed at a first location within the customer facility according to a respective work order; and communicating security information, useful for configuring security functions of the network node, from the remote server to the network node via the mobile communication device, without presenting the security information to a user of the mobile communication device or storing the security information in the mobile communication device.

    摘要翻译: 系统(100)和网络节点安全配置的方法。 所述方法包括:通过移动通信设备(104)执行操作以从经由第一短距离通信链路(110)安装在客户设施(102)的网络节点(108)获得唯一标识符; 通过第一远程通信链路(112)将包含唯一标识符的信号从移动通信设备传送到远程服务器(118); 由远程服务器根据相应的工作顺序验证正在客户设施内的第一位置安装正确类型的网络节点; 以及将通过所述移动通信设备从所述远程服务器向所述网络节点配置对于配置所述网络节点的安全功能有用的安全性信息,而不向所述移动通信设备的用户呈现所述安全信息,或将所述安全信息存储在所述移动 通讯装置

    Network node security using short range communication
    6.
    发明授权
    Network node security using short range communication 有权
    网络节点安全使用短距离通信

    公开(公告)号:US09477841B2

    公开(公告)日:2016-10-25

    申请号:US14229318

    申请日:2014-03-28

    摘要: Systems (100) and methods for network node security configuration. The methods involve: performing operations by a mobile communication device (104) to obtain a unique identifier from a network node (108) to be installed at a customer facility (102) via a first short range communication link (110); communicating a signal comprising the unique identifier from the mobile communication device to a remote server (118) via a first long range communication link (112); verifying by the remote server that a correct type of network node is being installed at a first location within the customer facility according to a respective work order; and communicating security information, useful for configuring security functions of the network node, from the remote server to the network node via the mobile communication device, without presenting the security information to a user of the mobile communication device or storing the security information in the mobile communication device.

    摘要翻译: 系统(100)和网络节点安全配置的方法。 所述方法包括:通过移动通信设备(104)执行操作以从经由第一短距离通信链路(110)安装在客户设施(102)的网络节点(108)获得唯一标识符; 通过第一远程通信链路(112)将包含唯一标识符的信号从移动通信设备传送到远程服务器(118); 由远程服务器根据相应的工作顺序验证正在客户设施内的第一位置安装正确类型的网络节点; 以及将通过所述移动通信设备从所述远程服务器向所述网络节点配置对于配置所述网络节点的安全功能有用的安全性信息,而不向所述移动通信设备的用户呈现所述安全信息,或将所述安全信息存储在所述移动 通讯装置

    ACCESS CONTROL USING AN ELECTRONIC LOCK EMPLOYING SHORT RANGE COMMUNICATION WITH MOBILE DEVICE
    7.
    发明申请
    ACCESS CONTROL USING AN ELECTRONIC LOCK EMPLOYING SHORT RANGE COMMUNICATION WITH MOBILE DEVICE 审中-公开
    使用移动设备实现短距离通信的电子锁的访问控制

    公开(公告)号:US20130257589A1

    公开(公告)日:2013-10-03

    申请号:US13782476

    申请日:2013-03-01

    IPC分类号: G08C17/02

    摘要: Systems and methods for obtaining access to an area or an object secured by an electronic locking device. The methods involve: obtaining, by a Mobile Communication Device (“MCD”), a unique identifier associated with the Electronic Locking Device (“ELD”)via a first Short Range Communication (“SRC”); communicating the unique identifier from MCD to a Remote Communication Device (“RCD”) via a network connection; receiving at least one symbol associated with the unique identifier that facilitates unlocking of ELD from RCD via the network connection; and causing ELD to be unlocked by communicating a key from MCD to ELD via a second SRC.

    摘要翻译: 用于获得对由电子锁定装置固定的区域或物体的访问的系统和方法。 所述方法包括:通过移动通信设备(“MCD”)通过第一短距离通信(“SRC”)获得与电子锁定设备(“ELD”)相关联的唯一标识符; 通过网络连接将唯一标识符从MCD传送到远程通信设备(“RCD”); 接收与所述唯一标识符相关联的至少一个符号,所述唯一标识符便于通过网络连接从RCD解锁ELD; 并且通过经由第二SRC将密钥从MCD传送到ELD来使ELD解锁。

    NETWORK NODE SECURITY USING SHORT RANGE COMMUNICATION
    9.
    发明申请
    NETWORK NODE SECURITY USING SHORT RANGE COMMUNICATION 有权
    网络节点安全使用短距离通信

    公开(公告)号:US20170034218A1

    公开(公告)日:2017-02-02

    申请号:US15289728

    申请日:2016-10-10

    摘要: Systems (100) and methods for network node security configuration. The methods involve: performing operations by a mobile communication device (104) to obtain a unique identifier from a network node (108) to be installed at a customer facility (102) via a first short range communication link (110); communicating a signal comprising the unique identifier from the mobile communication device to a remote server (118) via a first long range communication link (112); verifying by the remote server that a correct type of network node is being installed at a first location within the customer facility according to a respective work order; and communicating security information, useful for configuring security functions of the network node, from the remote server to the network node via the mobile communication device, without presenting the security information to a user of the mobile communication device or storing the security information in the mobile communication device.

    摘要翻译: 系统(100)和网络节点安全配置的方法。 所述方法包括:通过移动通信设备(104)执行操作以从经由第一短距离通信链路(110)安装在客户设施(102)的网络节点(108)获得唯一标识符; 通过第一远程通信链路(112)将包含唯一标识符的信号从移动通信设备传送到远程服务器(118); 由远程服务器根据相应的工作顺序验证正在客户设施内的第一位置安装正确类型的网络节点; 以及将通过所述移动通信设备从所述远程服务器向所述网络节点配置对于配置所述网络节点的安全功能有用的安全信息,而不向所述移动通信设备的用户呈现所述安全信息,或将所述安全信息存储在所述移动 通讯装置

    Wireless signal actuated security tag
    10.
    发明授权
    Wireless signal actuated security tag 有权
    无线信号启动安全标签

    公开(公告)号:US09117355B2

    公开(公告)日:2015-08-25

    申请号:US13782613

    申请日:2013-03-01

    摘要: Systems and methods for operating a security tag of an Electronic Article Surveillance (“EAS”) system. The methods involve providing a unique identifier from the security tag to an application installed on a mobile communication device via a first short-range communication when the security tag is attached to an article for sale. A second short-range communication is received by the security tag from the mobile communication device that comprises a detachment command. The detachment command is received by the security tag exclusively after the article has been successfully purchased. Thereafter, the security tag verifies that the second short-range communication is intended to be processed thereby. Next, the security tag performs operations to actuate a detachment mechanism in response to the detachment command so that the security tag can be detached from the article for sale.

    摘要翻译: 用于操作电子物品监视(“EAS”)系统的安全标签的系统和方法。 所述方法包括当安全标签附着在待售物品上时,通过第一短距离通信将安全标签中的唯一标识符提供给安装在移动通信设备上的应用。 来自包括分离命令的移动通信设备的安全标签接收到第二短距离通信。 分离命令仅在文章成功购买后才由安全标签接收。 此后,安全标签验证是否希望由其处理第二短距离通信。 接下来,安全标签执行响应于拆卸命令来致动拆卸机构的操作,使得安全标签可以从物品上拆下出售。