公开(公告)号：US20130073276A1

公开(公告)日：2013-03-21

申请号：US13236016

申请日：2011-09-19

申请人： Ruhi Sarikaya ,  Vaibhava Goel ,  David Nahamoo ,  Real Tremblay ,  Bhuvana Ramabhadran ,  Osamuyimen Stewart

发明人： Ruhi Sarikaya ,  Vaibhava Goel ,  David Nahamoo ,  Real Tremblay ,  Bhuvana Ramabhadran ,  Osamuyimen Stewart

IPC分类号： G06F17/28

CPC分类号： G06F17/289 ,  G10L15/22 ,  G10L15/26 ,  H04M3/42 ,  H04M3/42391 ,  H04M2242/12

摘要： Operation of an automated dialog system is described using a source language to conduct a real time human machine dialog process with a human user using a target language. A user query in the target language is received and automatically machine translated into the source language. An automated reply of the dialog process is then delivered to the user in the target language. If the dialog process reaches an initial assistance state, a first human agent using the source language is provided to interact in real time with the user in the target language by machine translation to continue the dialog process. Then if the dialog process reaches a further assistance state, a second human agent using the target language is provided to interact in real time with the user in the target language to continue the dialog process.

摘要翻译： 使用源语言来描述自动对话系统的操作，以使用目标语言与人类用户进行实时的人机对话过程。 接收目标语言的用户查询并自动机器翻译成源语言。 然后将对话过程的自动回复以目标语言传递给用户。 如果对话过程达到初始辅助状态，则使用源语言的第一人机代理被提供以通过机器翻译以目标语言与用户实时交互以继续对话过程。 然后，如果对话过程达到进一步的辅助状态，则使用目标语言的第二人机代理被提供以与目标语言的用户实时交互以继续对话过程。

公开(公告)号：US08903712B1

公开(公告)日：2014-12-02

申请号：US13246801

申请日：2011-09-27

申请人： Real Tremblay ,  Jerome Tremblay ,  Amy E. Ulug ,  Jean-Francois Fortier ,  Francois Berleur ,  Jeffrey N. Marcus ,  David Andrew Mauro

发明人： Real Tremblay ,  Jerome Tremblay ,  Amy E. Ulug ,  Jean-Francois Fortier ,  Francois Berleur ,  Jeffrey N. Marcus ,  David Andrew Mauro

IPC分类号： G06F17/28 ,  G06F17/27 ,  G06F17/21 ,  G10L21/00 ,  G10L25/00 ,  G06F7/00 ,  G06F17/30 ,  G06F17/00 ,  G06F17/20 ,  G06F17/22 ,  G06F17/24 ,  G06F17/25 ,  G06F17/26 ,  G06F3/048 ,  G06F3/00 ,  H04M11/00

CPC分类号： G10L15/1815 ,  G06F3/00 ,  G06F3/048 ,  G06F17/2785 ,  G10L15/1822 ,  G10L2015/0638 ,  H04M3/493 ,  H04M11/00

摘要： A system and method for providing an easy-to-use interface for verifying semantic tags in a steering application in order to generate a natural language grammar. The method includes obtaining user responses to open-ended steering questions, automatically grouping the user responses into groups based on their semantic meaning, and automatically assigning preliminary semantic tags to each of the groups. The user interface enables the user to validate the content of the groups to ensure that all responses within a group have the same semantic meaning and to add or edit semantic tags associated with the groups. The system and method may be applied to interactive voice response (IVR) systems, as well as customer service systems that can communicate with a user via a text or written interface.

摘要翻译： 一种用于提供用于验证转向应用中的语义标签的易于使用的界面以便生成自然语言语法的系统和方法。 该方法包括获取用户对开放式转向问题的响应，根据用户的语义意义将用户响应自动分组，并自动将初步语义标签分配给每个组。 用户界面使用户能够验证组的内容，以确保组内的所有响应具有相同的语义含义，并添加或编辑与组相关联的语义标签。 系统和方法可以应用于交互式语音响应（IVR）系统以及可以经由文本或书写界面与用户通信的客户服务系统。

公开(公告)号：US20100145710A1

公开(公告)日：2010-06-10

申请号：US12330014

申请日：2008-12-08

申请人： Real Tremblay

发明人： Real Tremblay

IPC分类号： G10L21/00

CPC分类号： G10L15/22 ,  G10L15/1815

摘要： A method for developing a voice user interface for a statistical semantic system is described. A set of semantic meanings is defined that reflect semantic classification of a user input dialog. Then, a set of speech dialog prompts is automatically developed from an annotated transcription corpus for directing user inputs to corresponding final semantic meanings. The statistical semantic system may be a call routing application where the semantic meanings are call routing destinations.

摘要翻译： 描述了一种用于开发用于统计语义系统的语音用户界面的方法。 定义了一组反映用户输入对话框的语义分类的语义含义。 然后，从注释的转录语料库自动地开发一组语音对话提示，用于将用户输入引导到相应的最终语义含义。 统计语义系统可以是其中语义意义被称为路由目的地的呼叫路由应用。

公开(公告)号：US07206389B1

公开(公告)日：2007-04-17

申请号：US10753590

申请日：2004-01-07

申请人： Benoit Dumoulin ,  Dominic Lavoie ,  Real Tremblay ,  Ben Shahshahani ,  Remi Ken-Sho Kwan

发明人： Benoit Dumoulin ,  Dominic Lavoie ,  Real Tremblay ,  Ben Shahshahani ,  Remi Ken-Sho Kwan

IPC分类号： H04M1/64

CPC分类号： G10L15/1822 ,  H04M1/271 ,  H04M3/42 ,  H04M2201/40

摘要： A computerized method is provided for electronically directing a call to a class, such that an utterance spoken by a speaker and received by a call-routing system is classified by the call-routing system as being associated with the class, such that the call-routing system includes a speech-recognition module, a feature-extraction module, and a classification module. The method includes extracting features from recognized speech; weighting elements of a feature vector with respective speech-recognition scores, wherein each weighting element is associated with one of the features; ranking classes to which the features are associated; and electronically directing the call to a highest-ranking class.

摘要翻译： 提供了一种用于将呼叫电子地引导到类的计算机化方法，使得由呼叫路由系统接收的话音讲话由呼叫路由系统分类为与该类相关联，使得呼叫 - 路由系统包括语音识别模块，特征提取模块和分类模块。 该方法包括从识别的语音中提取特征; 具有相应语音识别分数的特征向量的加权元素，其中每个加权元素与特征之一相关联; 功能相关联的排名级别; 并将电话以电子方式引导到最高排名的班级。

公开(公告)号：US08666726B2

公开(公告)日：2014-03-04

申请号：US12974638

申请日：2010-12-21

申请人： Real Tremblay ,  Jerome Tremblay ,  Alina Andreevskaia

发明人： Real Tremblay ,  Jerome Tremblay ,  Alina Andreevskaia

IPC分类号： G06F17/28

CPC分类号： G10L15/063 ,  G10L2015/0631

摘要： Techniques for grouping a plurality of samples automatically transcribed from a plurality of utterances. The method comprises forming clusters from the plurality of samples, wherein the clusters include two or more of the plurality of samples. One or more samples are selected from a cluster and manually-processed data samples for the one or more samples are obtained. A weighting factor may be assigned to the data samples based, at least in part, on the number of samples in the cluster associated with the selected data sample.

摘要翻译： 用于对从多个话语自动转录的多个样本进行分组的技术。 该方法包括从多个样本中形成簇，其中簇包括多个样本中的两个或更多个。 从集群中选择一个或多个样本，并获得一个或多个样本的手动处理的数据样本。 至少部分地基于与所选择的数据样本相关联的群集中的样本数量，可以将数据样本分配给数据样本。

公开(公告)号：US20120158399A1

公开(公告)日：2012-06-21

申请号：US12974638

申请日：2010-12-21

申请人： Real Tremblay ,  Jerome Tremblay ,  Alina Andreevskaia

发明人： Real Tremblay ,  Jerome Tremblay ,  Alina Andreevskaia

IPC分类号： G06F17/27 ,  G10L15/00

CPC分类号： G10L15/063 ,  G10L2015/0631

摘要： Techniques for grouping a plurality of samples automatically transcribed from a plurality of utterances. The method comprises forming clusters from the plurality of samples, wherein the clusters include two or more of the plurality of samples. One or more samples are selected from a cluster and manually-processed data samples for the one or more samples are obtained. A weighting factor may be assigned to the data samples based, at least in part, on the number of samples in the cluster associated with the selected data sample.

摘要翻译： 用于对从多个话语自动转录的多个样本进行分组的技术。 该方法包括从多个样本中形成簇，其中簇包括多个样本中的两个或更多个。 从集群中选择一个或多个样本，并获得一个或多个样本的手动处理的数据样本。 至少部分地基于与所选择的数据样本相关联的群集中的样本数量，可以将数据样本分配给数据样本。

公开(公告)号：US6006182A

公开(公告)日：1999-12-21

申请号：US934892

申请日：1997-09-22

申请人： Waleed Fakhr ,  Serge Robillard ,  Vishwa Gupta ,  Real Tremblay ,  Michael Sabourin ,  Jean-Francois Crespo

发明人： Waleed Fakhr ,  Serge Robillard ,  Vishwa Gupta ,  Real Tremblay ,  Michael Sabourin ,  Jean-Francois Crespo

IPC分类号： G10L15/14 ,  G10L5/06 ,  G10L9/00

CPC分类号： G10L15/142

摘要： Systems and methods consistent with the present invention determine whether to accept one of a plurality of intermediate recognition results output by a speech recognition system as a final recognition result. The system first combines a plurality of speech rejection features into a feature function in which weights are assigned to each rejection feature in accordance with a recognition accuracy of each rejection feature. Feature values are then calculated for each of the rejection features using the plurality of intermediate recognition results. The system next computes the feature function according to the calculated feature values to determine a rejection decision value. Finally, one of the plurality of intermediate recognition results is accepted as the final recognition result according to the rejection decision value.

摘要翻译： 与本发明一致的系统和方法确定是否接受由语音识别系统输出的多个中间识别结果中的一个作为最终识别结果。 该系统首先将多个语音抑制特征组合成特征功能，其中根据每个拒绝特征的识别精度将权重分配给每个拒绝特征。 然后使用多个中间识别结果为每个拒绝特征计算特征值。 系统接下来根据计算的特征值计算特征函数以确定拒绝判定值。 最后，多个中间识别结果之一被接受为根据拒绝判定值的最终识别结果。

公开(公告)号：US4505264A

公开(公告)日：1985-03-19

申请号：US565758

申请日：1983-12-27

申请人： Real Tremblay

发明人： Real Tremblay

IPC分类号： F24S23/00 ,  G02B5/04

CPC分类号： F24J2/062 ,  G02B5/045 ,  Y02E10/40

摘要： Electromagnetic wave concentrator, especially a solar energy concentrator, in the form of a thin plate made up of a succession of identical light coupling modules each made up of two identical prisms made of transparent materials and having different indexes of refraction. The physical characteristics of the prisms are selected to cause continuous bending of the light beams, striking an incident face of the concentrator, toward a terminal edge surface of the concentrator plate.

摘要翻译： 电磁波聚光器，特别是太阳能集中器，其形式为由一系列相同的光耦合模块构成的薄板，每个光耦合模块由两个由透明材料制成并具有不同折射率的相同棱镜组成。 棱镜的物理特性被选择为使得聚光器的入射面朝向聚光板的终端边缘表面的光束的连续弯曲。