公开(公告)号：US20080183529A1

公开(公告)日：2008-07-31

申请号：US12058102

申请日：2008-03-28

申请人： Saul J. Berman ,  David Robert Kress ,  Jeffrey A. Neville ,  George Edmund Pohle ,  Guy Jonathan James Rackham ,  Stephen Michael Smith ,  Laurie A. Tropiano ,  Stephen Wood

发明人： Saul J. Berman ,  David Robert Kress ,  Jeffrey A. Neville ,  George Edmund Pohle ,  Guy Jonathan James Rackham ,  Stephen Michael Smith ,  Laurie A. Tropiano ,  Stephen Wood

IPC分类号： G06Q10/00

CPC分类号： G06Q10/10 ,  G06Q10/06375

摘要： A method of combining businesses by creating a target component map based on the business strategy of the resulting company, and using that target map to generate a component map for each constituent company in the combination. The constituent component map describes the current state of each component instantiated in the constituent company. Where there is no overlap between constituent companies with respect to components in the target map, those component instantiations are carried over to the resulting company. Where there is overlap, a comparative analysis is done and a ‘best fit’ component is recommended for inclusion in the resulting company. A transformation plan is developed to build the resulting company from those component instances selected for inclusion, in accordance with the target component map. Where the business strategy for building the resulting company includes a divestiture, the transformation plan provides alignment of the components to be divested in order to optimize the divestiture.

摘要翻译： 通过基于所生成的公司的业务策略创建目标分量图并且使用该目标图来生成组合中的每个组成公司的分量图来组合业务的方法。 组成部分图描述了在组成公司中实例化的每个组件的当前状态。 如果组合公司在目标地图中的组件之间没有重叠，则将这些组件实例化转移到生成的公司。 如果存在重叠，则进行比较分析，并建议将“最佳拟合”组件包含在生成的公司中。 根据目标组件图，开发了一种转换计划，以从选定包含的组件实例构建生成的公司。 如果建立由此产生的公司的业务战略包括剥离，则转型计划将对要分拆的组件进行整合，以优化剥离。

公开(公告)号：US08326665B2

公开(公告)日：2012-12-04

申请号：US11182062

申请日：2005-07-15

申请人： David L. Cohn ,  Robert D. Dill ,  David Bernard Flaxer ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Christopher Murasso ,  Jeffrey A. Neville ,  Clifford Alan Pickover ,  George Edmund Pohle ,  Guy Jonathan James Rackham ,  Shanker Ramamurthy ,  John R. Smith ,  Stephen Michael Smith ,  Laurie A. Tropiano ,  John George Vergo

发明人： David L. Cohn ,  Robert D. Dill ,  David Bernard Flaxer ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Christopher Murasso ,  Jeffrey A. Neville ,  Clifford Alan Pickover ,  George Edmund Pohle ,  Guy Jonathan James Rackham ,  Shanker Ramamurthy ,  John R. Smith ,  Stephen Michael Smith ,  Laurie A. Tropiano ,  John George Vergo

IPC分类号： G06Q10/00 ,  G06Q50/00

CPC分类号： G06Q10/06 ,  G06Q10/0637 ,  Y02P90/86

摘要： A system and method is described for using a component business model to partition a business into non-overlapping components, and then allocating different components to appropriate organizing strategies, based on attribute values assigned to each component. In the best mode of implementation there are two attributes: whether or not the component differentiates the business within the market place; and whether the component is industry standard or is tailored by the organization. These attributes and their values map the components of the business to a matrix. Based on the combination of attribute values in each cell of the matrix, available organizing strategies are also mapped to the matrix, thereby identifying for each component an appropriate organizing strategy.

摘要翻译： 描述了一种系统和方法，用于使用组件业务模型将业务划分为非重叠组件，然后基于分配给每个组件的属性值，将不同的组件分配到适当的组织策略。 在最佳实施模式中，有两个属性：组件是否区分市场中的业务; 以及组件是行业标准还是由组织量身定制。 这些属性及其值将业务的组件映射到矩阵。 基于矩阵的每个单元格中的属性值的组合，可用的组织策略也被映射到矩阵，从而为每个组件识别适当的组织策略。

公开(公告)号：US20080215398A1

公开(公告)日：2008-09-04

申请号：US12053986

申请日：2008-03-24

申请人： David L. Cohn ,  Robert Delamarter Dill ,  David Bernard Flaxer ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Clifford Alan Pickover ,  Guy Jonathan James Rackham ,  Shanker Ramamurthy ,  John R. Smith ,  Stephen Michael Smith ,  John George Vergo

发明人： David L. Cohn ,  Robert Delamarter Dill ,  David Bernard Flaxer ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Clifford Alan Pickover ,  Guy Jonathan James Rackham ,  Shanker Ramamurthy ,  John R. Smith ,  Stephen Michael Smith ,  John George Vergo

IPC分类号： G06Q10/00

CPC分类号： G06Q10/00 ,  G06Q10/063 ,  G06Q10/06375

摘要： A method and system are described for using the structure and relationships between components in a component business model of an enterprise to assign components providing monitoring data to a management component. In response to the monitoring data, the management component executes a business rule invoking a service that alters a behavior of the enterprise. The management component contains data rules limiting the information provided by the assigned components, analysis rules defining the interaction between components, and report rules for consolidating recommendations for altering behavior of the enterprise, including decisions to invest in certain aspects of the business, to reengineer certain processes of the business, and to alter operation of certain aspects of the business.

摘要翻译： 描述了使用企业的组件业务模型中的组件之间的结构和关系来分配向管理组件提供监控数据的组件的方法和系统。 响应于监视数据，管理组件执行调用改变企业行为的服务的业务规则。 管理组件包含限制分配组件提供的信息的数据规则，定义组件之间的交互的分析规则以及用于整合企业行为改变的建议的报告规则，包括对业务的某些方面投资的决定，重新设计某些 业务流程，并改变企业某些方面的运作。

公开(公告)号：US20080201195A1

公开(公告)日：2008-08-21

申请号：US12054672

申请日：2008-03-25

申请人： David L. COHN ,  Robert Delamarter Dill ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Clifford Alan Pickover ,  Guy Jonathan James Rackham ,  John R. Smith ,  Stephen Michael Smith ,  John George Vergo

发明人： David L. COHN ,  Robert Delamarter Dill ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Clifford Alan Pickover ,  Guy Jonathan James Rackham ,  John R. Smith ,  Stephen Michael Smith ,  John George Vergo

IPC分类号： G06Q10/00 ,  G06F17/30

CPC分类号： G06Q10/06 ,  G06Q10/06316

摘要： A system and method are described for using a Component Business Model (CBM) to transform a business. A CBM map is used to identify components that collaborate to provide a specified capability, and a repository supporting the CBM map is filtered to provide a view of the identified components that highlights how they collaborate. The view is used to identify component features contributing to the specified capability. The specified capability is then enhanced by a transformation strategy that includes re-engineering particular components, identifying a pattern characterizing the collaboration between components and adding a component to perform the collaborative pattern, and/or adding an additional feature to the collaboration and adding component to perform the additional feature. The CBM repository provides exemplar best practices that can be adapted for use in a re-engineered component.

摘要翻译： 描述了使用组件业务模型（CBM）来转换业务的系统和方法。 使用CBM映射来标识协作提供指定功能的组件，并且过滤支持CBM映射的存储库，以提供识别组件的视图，突出显示它们的协作。 该视图用于识别有助于指定功能的组件特征。 然后通过转换策略增强指定的能力，该转换策略包括重新设计特定组件，识别表征组件之间的协作并添加组件以执行协作模式的模式，和/或向协作添加附加功能并将组件添加到 执行附加功能。 煤层气储存库提供了可用于重新设计的组件中的示例性最佳实践。

公开(公告)号：US20080221940A1

公开(公告)日：2008-09-11

申请号：US11684004

申请日：2007-03-08

申请人： David L. Cohn ,  Robert Delamarter Dill ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Clifford Alan Pickover ,  Simon Plackett ,  Guy Jonathan James Rackham ,  Shanker Ramamurthy ,  John R. Smith ,  Stephen Michael Smith ,  John George Vergo

发明人： David L. Cohn ,  Robert Delamarter Dill ,  George M. Galambos ,  Robert H. Guttman ,  Raman Harishankar ,  David Robert Kress ,  Clifford Alan Pickover ,  Simon Plackett ,  Guy Jonathan James Rackham ,  Shanker Ramamurthy ,  John R. Smith ,  Stephen Michael Smith ,  John George Vergo

IPC分类号： G06F19/00

CPC分类号： G06Q30/00 ,  G06Q10/0637 ,  G06Q10/0639

摘要： The method and system uses the component business model as a framework for locating business activities. Business value drivers are identified, related in an influence model, and structured into a prioritized driver tree. The driver tree is used to determine the relative contributions of leaf drivers to the overall value of the business. Business activities contributing to the leaf drivers are then identified, and the relative contributions of the leaf drivers are allocated to the business activities and then rolled up to the components for display as a heat map overlay on a component map.

摘要翻译： 该方法和系统使用组件业务模型作为定位业务活动的框架。 业务价值驱动因素被确定，在影响模型中相关，并被构建为优先级驱动树。 驱动树用于确定叶片驱动器对业务总体价值的相对贡献。 然后确定对叶子驱动程序作出贡献的业务活动，并将叶子驱动程序的相关贡献分配给业务活动，然后卷积到组件以作为热图覆盖在组件图上进行显示。

公开(公告)号：US08732516B2

公开(公告)日：2014-05-20

申请号：US12187146

申请日：2008-08-06

申请人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

发明人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

IPC分类号： G06F11/00

CPC分类号： H04L41/0659 ,  H04L41/0253 ,  H04L41/026 ,  H04L43/06 ,  H04L43/50

摘要： An approach for supporting automated fault isolation and recovery is provided. A notification configuration option is transmitted to a browser interface utilized by a user associated with a customer network that is monitored by a service provider, wherein the user selects the notification configuration option to input notification information. The notification information is received, via the browser interface, from the customer. A notification message is received from a platform configured to create a workflow event in response to an alarm indicative of a fault within the customer network, wherein isolation and recovery of the fault is performed according to the workflow event, the notification message including information about the customer network during the fault isolation and recovery process. The notification message is transmitted in accordance with the stored notification information.

摘要翻译： 提供了一种支持自动故障隔离和恢复的方法。 通知配置选项被发送到由与由服务提供商监视的客户网络相关联的用户使用的浏览器界面，其中用户选择通知配置选项来输入通知信息。 通过浏览器界面从客户接收通知信息。 从被配置为响应于指示消费者网络中的故障的警报创建工作流事件的平台接收到通知消息，其中根据工作流事件来执行故障的隔离和恢复，所述通知消息包括关于 故障隔离和恢复过程中的客户网络。 根据所存储的通知信息发送通知消息。

公开(公告)号：US08924533B2

公开(公告)日：2014-12-30

申请号：US11318077

申请日：2005-12-23

申请人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

发明人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

IPC分类号： G06F15/173 ,  H04Q3/00 ,  H04L12/24 ,  H04L12/70 ,  H04L12/58

CPC分类号： H04Q3/0075 ,  H04L41/06 ,  H04L41/0604 ,  H04L41/0654 ,  H04L41/0677 ,  H04L51/30 ,  H04L2012/5627 ,  H04Q2213/1316 ,  H04Q2213/13162 ,  H04Q2213/13166 ,  H04Q2213/13349

摘要： An approach provides support for automatic fault isolation in a managed services system. A fault indication corresponding to a communications network of a customer is determined. An analysis is performed to determine a root cause of the fault indication using information associated with the determined fault to output an alarm. A determination is made whether the alarm is associated with a maintenance event to update the alarm. Further, a workflow event corresponding to the alarm is created.

摘要翻译： 一种方法为托管服务系统中的自动故障隔离提供支持。 确定与客户的通信网络对应的故障指示。 执行分析以使用与所确定的故障相关联的信息来确定故障指示的根本原因以输出警报。 确定报警是否与维护事件相关联以更新报警。 此外，创建与报警相对应的工作流事件。

公开(公告)号：US07426654B2

公开(公告)日：2008-09-16

申请号：US11318078

申请日：2005-12-23

申请人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

发明人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

IPC分类号： G06F11/00

CPC分类号： H04L41/0659 ,  H04L41/0253 ,  H04L41/026 ,  H04L43/06 ,  H04L43/50

摘要： An approach for supporting automated fault isolation and recovery is provided. A notification configuration option is transmitted to a browser interface utilized by a user associated with a customer network that is monitored by a service provider, wherein the user selects the notification configuration option to input notification information. The notification information is received, via the browser interface, from the customer. A notification message is received from a platform configured to create a workflow event in response to an alarm indicative of a fault within the customer network, wherein isolation and recovery of the fault is performed according to the workflow event, the notification message including information about the customer network during the fault isolation and recovery process. The notification message is transmitted in accordance with the stored notification information.

摘要翻译： 提供了一种支持自动故障隔离和恢复的方法。 通知配置选项被发送到由与由服务提供商监视的客户网络相关联的用户使用的浏览器界面，其中用户选择通知配置选项来输入通知信息。 通过浏览器界面从客户接收通知信息。 从被配置为响应于指示消费者网络中的故障的警报创建工作流事件的平台接收到通知消息，其中根据工作流事件来执行故障的隔离和恢复，所述通知消息包括关于 故障隔离和恢复过程中的客户网络。 根据所存储的通知信息发送通知消息。

公开(公告)号：US08812649B2

公开(公告)日：2014-08-19

申请号：US11317882

申请日：2005-12-23

申请人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

发明人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

IPC分类号： G06F15/173 ,  H04L12/24 ,  H04L12/26

CPC分类号： H04L41/5074 ,  H04L41/00 ,  H04L41/0233 ,  H04L41/0246 ,  H04L41/06 ,  H04L41/064 ,  H04L41/0654 ,  H04L41/0659 ,  H04L41/12 ,  H04L41/22 ,  H04L41/50 ,  H04L41/5061 ,  H04L41/507 ,  H04L43/00 ,  H04L43/50

摘要： An approach for supporting automated fault isolation and recovery is provided. An alarm indicative of a fault within a customer network is received. An event within a workflow is created in response to the alarm, wherein a new trouble ticket is generated as part of the workflow. Communication with a trouble management system is performed to correlate the alarm with an existing trouble ticket. The new trouble ticket is associated with the existing trouble ticket.

摘要翻译： 提供了一种支持自动故障隔离和恢复的方法。 接收到指示客户网络内的故障的报警。 创建工作流中的事件以响应警报，其中作为工作流的一部分生成新的故障单。 执行与故障管理系统的通信，以将报警与现有故障单相关联。 新的故障单与现有的故障单相关联。

公开(公告)号：US08738760B2

公开(公告)日：2014-05-27

申请号：US11317893

申请日：2005-12-23

申请人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

发明人： Frank Paul Adams, Jr. ,  Sanjiv Purushottam Damle ,  Richard Brian Drescher ,  Joshua Jerome Morris ,  Michael Robert Smith ,  Stephen Michael Smith ,  Jonathan Lyle Spieker ,  Christopher Lawson White

IPC分类号： G06F15/173

CPC分类号： H04L41/0659 ,  H04L41/0233 ,  H04L41/12 ,  H04L41/22 ,  H04L41/5003 ,  H04L41/5025 ,  H04L41/507 ,  H04L41/5074 ,  H04L43/50

摘要： An approach for supporting automated fault isolation is provided. An alarm is received indicating a fault within a customer network that includes one or more network elements. The customer network being monitored by a service provider. A script is retrieved for specifying a dialogue with the network elements for data collection. A command is transmitted to the customer network according to the one script to obtain data from the network elements, wherein the data is utilized to determine the fault. Further, a workflow event corresponding to the alarm is generated, wherein resolution of the fault is automated according to the workflow event.

摘要翻译： 提供了一种支持自动故障隔离的方法。 接收到指示包括一个或多个网络元件的客户网络内的故障的警报。 客户网络由服务提供商监控。 检索脚本以指定与网络元素的对话以进行数据收集。 根据一个脚本将命令发送到客户网络，以从网络元件获得数据，其中利用数据来确定故障。 此外，生成与报警对应的工作流事件，其中根据工作流事件自动分解故障。