公开(公告)号：US20070133438A1

公开(公告)日：2007-06-14

申请号：US11305522

申请日：2005-12-14

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

IPC分类号： H04L12/16

CPC分类号： H04L12/1813 ,  H04L12/1877

摘要： A method for reserving resources in a conferencing system includes receiving a conference reservation request for a first conference comprising at least one invitee. The method also includes reserving for the at least one invitee a conference resource to allow the at least one invitee to participate in the first conference using the conference resource. The conference resource is usable by the at least one invitee to participate in one or more additional conferences occurring simultaneously with the first conference.

摘要翻译： 一种用于在会议系统中预留资源的方法包括接收包括至少一个被邀请者的第一会议的会议预约请求。 所述方法还包括为所述至少一个受邀者预留会议资源以允许所述至少一个受邀者使用所述会议资源参与所述第一会议。 会议资源可由至少一个受邀者参与与第一次会议同时发生的一个或多个附加会议。

公开(公告)号：US20070036317A1

公开(公告)日：2007-02-15

申请号：US11190778

申请日：2005-07-27

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

IPC分类号： H04M3/42

CPC分类号： H04M3/42348 ,  H04M3/487 ,  H04M3/56 ,  H04M2203/5054 ,  H04M2242/15

摘要： A method for managing conference resources includes receiving from an endpoint of a user a call to join a multipoint conference between a plurality of participants. Each participant communicates on the multipoint conference through a respective endpoint. The method includes determining that an insufficient amount of resources exist to allow the user to communicate on the multipoint conference and determining participation instructions to enable the user to communicate on the multipoint conference. The method also includes communicating the participation instructions. Location information associated with the user and location information associated with at least one of the plurality of participants may be used to determine the participation instructions to enable the user to communicate on the multipoint conference.

摘要翻译： 用于管理会议资源的方法包括从用户的端点接收在多个参与者之间加入多点会议的呼叫。 每个参与者通过相应的端点在多点会议上进行通信。 该方法包括确定存在不足的资源量以允许用户在多点会议上进行通信并且确定参与指令以使得用户能够在多点会议上进行通信。 该方法还包括通信参与指令。 可以使用与用户相关联的位置信息和与多个参与者中的至少一个相关联的位置信息来确定参与指令以使得用户能够在多点会议上进行通信。

公开(公告)号：US20060187859A1

公开(公告)日：2006-08-24

申请号：US11046320

申请日：2005-01-28

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

IPC分类号： H04L12/16

CPC分类号： H04L12/1877 ,  H04L12/1813

摘要： A method for reserving conference resources includes communicating a conference notification to each of a plurality of conference invitees. The conference notification is associated with a multipoint conference. The method includes receiving, from each of a first number of the plurality of conference invitees, a response to the conference notification indicating that the invitee will participate on the multipoint conference. The first number of the plurality of invitees comprises participating invitees. The method includes automatically determining, based on the responses to the conference notifications, a sufficient amount of resources to allow the participating invitees to communicate on the multipoint conference. The method also includes automatically reserving the determined sufficient amount of resources and hosting the multipoint conference between the participating invitees using the reserved resources

摘要翻译： 一种用于保留会议资源的方法包括向多个会议受邀者中的每一个传送会议通知。 会议通知与多点会议相关联。 所述方法包括从所述多个会议受邀者的第一数目中的每一个接收指示所述受邀者将参与所述多点会议的对所述会议通知的响应。 多个受邀者的第一个数量包括参与邀请人。 该方法包括基于对会议通知的响应来自动确定足够的资源以允许参与邀请者在多点会议上进行通信。 该方法还包括使用预留的资源自动保留所确定的足够数量的资源并且在参与的被邀请者之间托管多点会议

公开(公告)号：US20060171337A1

公开(公告)日：2006-08-03

申请号：US11046067

申请日：2005-01-28

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Steven Christenson

IPC分类号： H04L12/16 ,  H04Q11/00

CPC分类号： H04Q3/0062 ,  H04L12/1818 ,  H04M3/56 ,  H04M3/565 ,  H04Q2213/1324

摘要： A method for reserving conference resources includes communicating a conference notification to each of a plurality of conference invitees. The conference notification is associated with a multipoint conference. The method includes receiving, from each of a first number of the plurality of conference invitees, a response to the conference notification indicating that the invitee will participate on the multipoint conference. The first number of the plurality of invitees comprises participating invitees. The method includes automatically determining, based on the responses to the conference notifications, a sufficient amount of resources to allow the participating invitees to communicate on the multipoint conference. The method also includes automatically reserving the determined sufficient amount of resources and hosting the multipoint conference between the participating invitees using the reserved resources.

摘要翻译： 一种用于保留会议资源的方法包括向多个会议受邀者中的每一个传送会议通知。 会议通知与多点会议相关联。 所述方法包括从所述多个会议受邀者的第一数目中的每一个接收指示所述受邀者将参与所述多点会议的对所述会议通知的响应。 多个受邀者的第一个数量包括参与邀请人。 该方法包括基于对会议通知的响应自动确定足够的资源以允许参与邀请者在多点会议上进行通信。 该方法还包括使用预留的资源自动保留所确定的足够数量的资源并且在参与的被邀请者之间托管多点会议。

公开(公告)号：US08712436B2

公开(公告)日：2014-04-29

申请号：US14041406

申请日：2013-09-30

申请人： Shmuel Shaffer ,  Labhesh Patel

发明人： Shmuel Shaffer ,  Labhesh Patel

IPC分类号： H04W24/00

CPC分类号： H04W24/06 ,  G01C21/20 ,  G01C21/3461 ,  H04W24/08 ,  H04W64/006

摘要： A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality.

摘要翻译： 用于自动识别区域的无线信号质量的方法包括接收与多个移动端点中的每一个接收的无线信号相关联的信号质量信息，以及接收识别多个移动端点中的每一个的位置的位置信息。 所述方法还包括基于所接收的信号质量信息和所接收的位置信息，识别区域的第一区域，所述第一区域具有第一信号质量。

公开(公告)号：US20140031064A1

公开(公告)日：2014-01-30

申请号：US14041406

申请日：2013-09-30

申请人： Shmuel Shaffer ,  Labhesh Patel

发明人： Shmuel Shaffer ,  Labhesh Patel

IPC分类号： H04W64/00

CPC分类号： H04W24/06 ,  G01C21/20 ,  G01C21/3461 ,  H04W24/08 ,  H04W64/006

摘要： A method for automatically identifying wireless signal quality of a region includes receiving signal quality information associated with wireless signals received by each of a plurality of mobile endpoints and receiving location information identifying locations of each of the plurality of mobile endpoints. The method also includes, based on the received signal quality information and the received location information, identifying a first region of an area, the first region having a first signal quality.

摘要翻译： 用于自动识别区域的无线信号质量的方法包括接收与多个移动端点中的每一个接收的无线信号相关联的信号质量信息，以及接收识别多个移动端点中的每一个的位置的位置信息。 所述方法还包括基于所接收的信号质量信息和所接收的位置信息，识别区域的第一区域，所述第一区域具有第一信号质量。

公开(公告)号：US08588377B2

公开(公告)日：2013-11-19

申请号：US11681616

申请日：2007-03-02

申请人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

发明人： Shmuel Shaffer ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar

IPC分类号： H04M1/64 ,  H04M1/725

CPC分类号： H04M3/5335 ,  H04M3/436 ,  H04M2201/41

摘要： A method for grouping voice messages includes extracting a voice signature from a voice message and tagging the voice message with an identification associated with the voice signature. The method also includes grouping the voice message based on the identification.

摘要翻译： 用于分组语音消息的方法包括从语音消息中提取语音签名并用与语音签名相关联的标识来标记语音消息。 该方法还包括基于识别对语音消息进行分组。

公开(公告)号：US08503624B2

公开(公告)日：2013-08-06

申请号：US11237081

申请日：2005-09-28

申请人： Shmuel Shaffer ,  Alan D. Gatzke ,  Labhesh Patel ,  Mukul Jain

发明人： Shmuel Shaffer ,  Alan D. Gatzke ,  Labhesh Patel ,  Mukul Jain

IPC分类号： H04M1/64

CPC分类号： H04L51/04 ,  G06Q10/107 ,  H04M1/72552 ,  H04M3/4211 ,  H04M3/53333 ,  H04M3/537 ,  H04M2201/18 ,  H04M2203/301 ,  H04M2203/4536 ,  H04M2250/74

摘要： A method and apparatus to process an incoming message is described. The method may comprise, at a recipient system, receiving an incoming message from a message communicator and automatically analyzing message content to identify a keyword included in the message content. Thereafter, a predefined action associated with the keyword may be identified and the action may be performed. In an example embodiment, the predefined action may be a priority with the message, alerting an intended recipient of the message, routing the message to the intended recipient, paging the intended recipient, emailing the message to the intended recipient, sending an SMS message to the intended recipient, or the like. In an example embodiment, a user/owner of a mailbox may search a message database to identify incoming messages which includes the search term in the message content.

公开(公告)号：US08442208B2

公开(公告)日：2013-05-14

申请号：US11210064

申请日：2005-08-23

申请人： Shmuel Shaffer ,  Balaji Sundara ,  Labhesh Patel ,  Denise G. Caballero-McCann

发明人： Shmuel Shaffer ,  Balaji Sundara ,  Labhesh Patel ,  Denise G. Caballero-McCann

IPC分类号： H04M3/00

CPC分类号： H04M3/5232 ,  H04L65/80 ,  H04M3/2236

摘要： A method for transferring an automatic call distributor call includes receiving from a caller a call for distribution to one of a plurality of agents and distributing the call to a first agent of the plurality of agents for handling. The method includes receiving a transfer request to transfer the call to a supervisor and selecting an available supervisor to receive the call. The available supervisor comprises a supervisor not in an uninterruptible state. The method includes transferring the call to the selected available supervisor.

摘要翻译： 一种用于传送自动呼叫分配器呼叫的方法包括从呼叫者接收分配给多个代理之一的呼叫，并将呼叫分发给多个代理的第一代理进行处理。 该方法包括接收传送请求以将呼叫传送给主管，并选择可用主管接收呼叫。 可用的主管包括不处于不间断状态的主管。 该方法包括将呼叫转移到所选择的可用主管。

公开(公告)号：US08358756B2

公开(公告)日：2013-01-22

申请号：US13206746

申请日：2011-08-10

申请人： Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

发明人： Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

IPC分类号： H04M1/64

CPC分类号： H04M3/53383 ,  H04M2203/303 ,  H04M2203/4554

摘要： In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

摘要翻译： 在一个实施例中，提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令，并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。