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    Systems and methods to provide multiple connections for anonymous communication in a virtual environment
    2.
    发明授权
    Systems and methods to provide multiple connections for anonymous communication in a virtual environment 有权

    公开(公告)号：US10097592B2

    公开(公告)日：2018-10-09

    申请号：US14263891

    申请日：2014-04-28

    申请人： YellowPages.com LLC

    发明人： Mehul Jain

    IPC分类号： G06F3/048 ,  H04L29/06

    摘要： Systems and methods to provide anonymous connections for a remote interaction system, such as a virtual classroom, which may allow a remote teacher and a group of remote students to have a sidebar discussion/presentation, for instance, to individually tutor the student as needed. In addition to telephonic connection, optional video/chat connections can be provided on-demand with same/different prices and time tracking indicators. Different media connections can be dynamically offered based on available bandwidth, and device capabilities of both the teacher and the student, upsell/transition from chat to voice to video, with price/charge confirmation (e.g., based on device capability, bandwidth). Connection quality can be monitored for improved billing. Pricing for individuals in a group learning setting can be dynamically determined (e.g., based on the size of the group, privacy request). Clips of interaction between teachers and students can be captured as recorded materials, searchable and/or viewable offline at different prices.

    Systems and methods to provide connections to users in different geographic regions
    3.
    发明授权
    Systems and methods to provide connections to users in different geographic regions 有权
    为不同地理区域的用户提供连接的系统和方法

    公开(公告)号：US09401987B2

    公开(公告)日：2016-07-26

    申请号：US14263867

    申请日：2014-04-28

    申请人： YellowPages.com LLC

    发明人： Mehul Jain

    IPC分类号： H04M1/64 ,  H04M3/493 ,  H04M15/00 ,  H04M3/42 ,  H04M3/487

    CPC分类号： H04M3/493 ,  H04M3/42153 ,  H04M3/4878 ,  H04M15/09 ,  H04M15/56 ,  H04M15/61 ,  H04M15/63 ,  H04M15/68 ,  H04M15/8033 ,  H04M15/8083 ,  H04M15/842

    摘要： Systems and methods to provide anonymous communication connections between customers in different countries/regions and service providers. Different call-in references are configured for customers residing in different regions and/or having different language preferences. Different prices are computed for foreign customers based on a single price of a service provider and the call-in references used by the customers to initiate the anonymous connections to take into account of the international/long distance call charges. Currency conversion is performed based on exchange rates in backend payment management. Location information of service providers and customers is provided in a configurable way, based on preference, service category, without compromising privacy. Comments, feedback, and/or ratings of the service providers can be filtered for presentation to the customers, based on the location information of the service providers and/or the customer, or based on the location selection of the customers, to increase relevancy to the respective customers.

    摘要翻译： 在不同国家/地区的客户和服务提供商之间提供匿名通信连接的系统和方法。 为驻留在不同地区和/或具有不同语言偏好的客户配置不同的呼入参考。 基于服务提供商的单一价格和客户使用的呼入参考来计算外国客户的不同价格，以启动匿名连接以考虑国际/长途电话费用。 货币兑换是根据后端支付管理的汇率进行的。 服务提供商和客户的位置信息以可配置的方式提供，基于优先级，服务类别，而不会影响隐私。 根据服务提供商和/或客户的位置信息，或者根据客户的位置选择，可以对服务提供商的评论，反馈和/或评级进行过滤，以呈现给客户，以增加相关性 各自的客户。

    Systems and methods to customize the presentation of prompts to establish communication connections
    5.
    发明授权
    Systems and methods to customize the presentation of prompts to establish communication connections 有权

    公开(公告)号：US10291786B2

    公开(公告)日：2019-05-14

    申请号：US15952096

    申请日：2018-04-12

    申请人： YELLOWPAGES.COM LLC

    发明人： Mehul Jain

    IPC分类号： H04M15/10

    摘要： Methods and apparatuses to selectively present and customize user prompts in establishing anonymized communication connections, based on available information about the parties to be connected and/or user preferences. For example, the information can be transmitted from a mobile device to a connection server for association with the communication reference of the mobile device in response to an input from the user of the mobile device. The association is configured to expire after a predetermined period of time. During the predetermined period of time, if a connection server receives a call from the mobile device, the information associated with the communication reference of the mobile device is used to customize the interactive voice response prompts for further connecting the call to a service provider.

    Systems and methods to customize interactive voice response (IVR) prompts based on information about a caller
    6.
    发明授权
    Systems and methods to customize interactive voice response (IVR) prompts based on information about a caller 有权
    基于关于呼叫者的信息来定制交互式语音响应（IVR）提示的系统和方法

    公开(公告)号：US09380160B2

    公开(公告)日：2016-06-28

    申请号：US14263807

    申请日：2014-04-28

    申请人： YellowPages.com LLC

    发明人： Mehul Jain

    IPC分类号： H04M1/64 ,  H04M3/493 ,  H04M15/00 ,  H04M3/51 ,  H04W4/16

    CPC分类号： H04M3/493 ,  H04M3/5166 ,  H04M15/09 ,  H04M15/56 ,  H04M15/61 ,  H04M15/63 ,  H04M15/68 ,  H04M15/8083 ,  H04W4/16

    摘要： A smart interactive voice response (IVR) system of the connection server configured to allow customized customer handling based on information known/gathered about individual customers. For example, based on matching the parameters of the current call from a mobile device with previous calls from the mobile device, the system may identify the identity of the caller, the identity of the callee, the language preference of the caller, the payment information for settling the cost of the current call, etc. IVR prompts can be customized based on the preference of the caller and known information about the call.

    摘要翻译： 连接服务器的智能交互语音响应（IVR）系统被配置为基于关于个人客户的已知/收集的信息来允许定制的客户处理。 例如，基于来自移动设备的当前呼叫的参数与来自移动设备的先前呼叫的匹配，系统可以识别呼叫者的身份，被呼叫者的身份，呼叫者的语言偏好，支付信息 用于结算当前呼叫的费用等。可以根据呼叫者的偏好和有关呼叫的已知信息来定制IVR提示。

    METHODS AND APPARATUSES TO TRACK INFORMATION USING CALL SIGNALING MESSAGES
    7.
    发明申请
    METHODS AND APPARATUSES TO TRACK INFORMATION USING CALL SIGNALING MESSAGES 有权
    使用电话信号消息跟踪信息的方法和设备

    公开(公告)号：US20160050187A1

    公开(公告)日：2016-02-18

    申请号：US14816879

    申请日：2015-08-03

    申请人： YELLOWPAGES.COM LLC

    发明人： Ebbe Altberg ,  Scott Faber ,  Ron Hirson ,  Sean Van Der Linden ,  Anuj Agarwal ,  Nitin Ahuja ,  Mehul Jain

    IPC分类号： H04L29/06 ,  H04M7/00

    CPC分类号： H04L63/0428 ,  H04M1/274516 ,  H04M3/4935 ,  H04M7/0036 ,  H04M7/006 ,  H04M2203/154

    摘要： Methods and systems to facilitate real time communications via a telephonic apparatuses that support data communications. In one embodiment, a telephonic apparatus includes: a network interface to submit a query over a data communication network and to receive a listing with embedded information about the query; and a call module coupled to the network interface, the call module to embed the information about the query in a call signaling message for a telephonic connection according to the listing.

    摘要翻译： 通过支持数据通信的电话设备促进实时通信的方法和系统。 在一个实施例中，电话设备包括：网络接口，用于通过数据通信网络提交查询并且接收具有关于查询的嵌入信息的列表; 以及耦合到所述网络接口的呼叫模块，所述呼叫模块根据所述列表将关于所述查询的信息嵌入到用于电话连接的呼叫信令消息中。

    Systems and methods to customize the presentation of prompts to establish communication connections
    8.
    发明授权
    Systems and methods to customize the presentation of prompts to establish communication connections 有权

    公开(公告)号：US09955022B2

    公开(公告)日：2018-04-24

    申请号：US14263731

    申请日：2014-04-28

    申请人： YellowPages.com LLC

    发明人： Mehul Jain

    IPC分类号： H04W4/24 ,  H04M15/10

    CPC分类号： H04M15/10

    摘要： Methods and apparatuses to selectively present and customize user prompts in establishing anonymized communication connections, based on available information about the parties to be connected and/or user preferences. For example, the information can be transmitted from a mobile device to a connection server for association with the communication reference of the mobile device in response to an input from the user of the mobile device. The association is configured to expire after a predetermined period of time. During the predetermined period of time, if a connection server receives a call from the mobile device, the information associated with the communication reference of the mobile device is used to customize the interactive voice response prompts for further connecting the call to a service provider.