Systems and methods for using machine learning techniques for network-implemented spam call detection

    公开(公告)号:US11330023B2

    公开(公告)日:2022-05-10

    申请号:US16899790

    申请日:2020-06-12

    摘要: A system described herein may provide a technique for Embodiments described herein provide for the use of machine learning, artificial intelligence, and/or other techniques for network-implemented spam call detection. Calls may be screened prior to notifying a called User Equipment (“UE”) that a call has been placed to the called UE. A Machine Learning Spam Detection Component (“MLSDC”) may screen a call, such as a voice call, by initiating a call session between the MLSDC and a calling UE, from which the call was requested. Via the established call session, the MLSDC may receive communications, such as voice communications, from the UE, and may determine a measure of likelihood that the call request is associated with spam by using machine learning or other techniques to compare the received communications against one or more models that indicate attributes of calls that have been identified as spam.

    Multi-modal approach to a secure and closed solution for providing scheduled notifications

    公开(公告)号:US11546549B2

    公开(公告)日:2023-01-03

    申请号:US17395865

    申请日:2021-08-06

    摘要: A multi-modal portal system provides an authorization prior to establishing a visual interface connection between a support user or caller and a client user or receiving party. Once the caller is authorized, the caller is permitted to drop-in such that a visual interface connection is established with the receiving party. The authorization can be based on a profile configuration that indicates whether the caller has the credentials required for the visual interface. The authorization can require that a notification be sent to a trusted user or primary contact or the caller can be associated with a profile configuration that allows for a pre-authorization without requiring the notification. Also, a schedule associated with the profile configuration can ensure a video notification of one or more scheduling parameters to the client user as well as the receipt of a video response from the client user.

    Adminstrator device and user interface for inmate initiated video visitation system

    公开(公告)号:US11265511B2

    公开(公告)日:2022-03-01

    申请号:US16996190

    申请日:2020-08-18

    申请人: HomeWAV, LLC

    摘要: A computer-implemented video visitation system of a correctional facility includes an administrator computer device in communication with a visitation services computer system and a database. The administrator computer device is configured, via an administrator interface displayed on the administrative computer device, to enable or disable privileges for selected inmates in the inmate population allowing inmates access to the visitation services computer system, and set visitation session preferences including maximum visitation session length and visitation session cost that applies to the visitation services. The visitation services computer system is configured to receive requests for audio/video visitation sessions initiated by incarcerated inmates, confirm that each request involves an authorized registered incarcerated inmate or an authorized registered remote non-incarcerated visitor, transmit invitations to the respective recipients in response to each received request for an audio/video visitation session, and automatically establish interconnections between visitor computer devices at the remote locations and inmate computer devices in the correctional facility without requiring endpoint control to schedule or initiate a visitation session by administrative personnel of the correctional facility.

    Methods and systems for facilitating a collaborative work environment

    公开(公告)号:US11553011B1

    公开(公告)日:2023-01-10

    申请号:US17527066

    申请日:2021-11-15

    申请人: Lemon Inc.

    发明人: Yuhui Zhang

    摘要: The present disclosure describes techniques for facilitating a collaborative work environment. The techniques comprise receiving a request from a first client computing device associated with a first user in the plurality of users to establish a communication with a second user in the plurality of users, the request specifying information associated with the communication; generating and transmitting data to a second client computing device associated with the second user for display of a user interface on the second client computing device, wherein the user interface indicates an invite of communication from the first user, and the user interface comprises information about the first user, the information associated with the communication, and selectable interface elements for accepting or declining the invite; and in response to receiving an indication of acceptance by the second user, establishing a communication channel between the first user and the second user.