公开(公告)号：US20190166250A1

公开(公告)日：2019-05-30

申请号：US16248575

申请日：2019-01-15

Applicant: World Emergency Network - Nevada, Ltd.

Inventor： Christopher Ryan Bennett

IPC: H04M3/42 ,  H04M3/02 ,  H04M3/38 ,  H04M3/22

CPC classification number: H04M3/42059 ,  H04M1/72519 ,  H04M3/02 ,  H04M3/2281 ,  H04M3/382 ,  H04M3/42008 ,  H04M3/42042 ,  H04M3/42068 ,  H04M3/4211 ,  H04M3/42136 ,  H04M3/42153 ,  H04M3/42221 ,  H04M3/42229 ,  H04M3/42306 ,  H04M2250/66

Abstract: Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.

公开(公告)号：US20180167853A1

公开(公告)日：2018-06-14

申请号：US15319498

申请日：2016-07-15

Applicant: CloudMinds (Shenzhen) Robotics Systems Co., Ltd.

Inventor： Sen Wang

IPC: H04W36/00 ,  G06F3/0488 ,  H04M3/38

CPC classification number: H04W36/0027 ,  G06F3/04886 ,  H04M1/72519 ,  H04M3/387 ,  H04M19/04 ,  H04M2250/66

Abstract: Disclosed is an incoming call processing method for a dual-card and dual-system terminal. A first operating system receives an incoming call of a first SIM card; a second operating system triggers an event to notify the first operating system of an incoming call of a second SIM card upon receiving the same; the first or second operating system partitions a display screen into first and second display regions; and the first operating system displays an operating interface of the SIM card corresponding to the first operating system in the first display region, and triggers an event to notify the second operating system of display in the second display region; or the second operating system displays an operating interface of the SIM card corresponding to the second operating system in the second display region, and triggers an event to notify the first operating system of display in the first display region.

公开(公告)号：US09852278B2

公开(公告)日：2017-12-26

申请号：US14832240

申请日：2015-08-21

Applicant: Samsung Electronics Co., Ltd.

Inventor： Yumi Ahn ,  Seonhwa Kim ,  Heewoon Kim ,  Hayoung Jeon

IPC: G10L21/00 ,  G06F21/32 ,  G06F3/16 ,  G10L15/00 ,  H04M1/67

CPC classification number: G06F21/32 ,  G06F3/167 ,  G06F9/4418 ,  G10L15/00 ,  G10L15/265 ,  G10L21/00 ,  H04M1/67 ,  H04M1/72522 ,  H04M2250/66 ,  H04M2250/74 ,  H04W52/027 ,  Y02D70/00

Abstract: A method for controlling a terminal through a voice input is provided. The method includes receiving a voice input when the terminal is in a state in which the terminal is locked and performing an operation corresponding to the voice input if the voice input corresponds to a preset command.

公开(公告)号：US09686672B2

公开(公告)日：2017-06-20

申请号：US14147776

申请日：2014-01-06

Applicant: Sony Corporation

Inventor： George Cao

IPC: H04B1/38 ,  H04M1/00 ,  H04W8/18 ,  H04W88/06 ,  H04M1/725

CPC classification number: H04W8/183 ,  H04M1/72519 ,  H04M1/72586 ,  H04M2250/66 ,  H04W88/06

Abstract: The embodiments of the present invention provide a method for prompting identification card information, a mobile terminal and an electronic device. The method for prompting information includes: determining a most appropriate identification card from the more than one identification card when an identification card is to be used; and displaying information of the more than one identification card on a display screen of the electronic device, wherein the most appropriate identification card and other identification cards are displayed discriminatively. In the embodiments of the present invention, an appropriate identification card may be recommended to the user, and the user can be prompted intuitively, so as to obtain better user experiences.

公开(公告)号：US09621723B2

公开(公告)日：2017-04-11

申请号：US15134003

申请日：2016-04-20

Applicant: AT&T INTELLECTUAL PROPERTY II, LP

Inventor： Harry E. Blanchard ,  Steven H. Lewis ,  Gregory Pulz ,  Lan Zhang

IPC: H04M3/493 ,  H04M3/36 ,  G10L15/22 ,  H04M3/51

CPC classification number: H04M3/5166 ,  G10L15/22 ,  G10L2015/227 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/493 ,  H04M3/5175 ,  H04M2203/355 ,  H04M2250/66

Abstract: In a method for use in Interactive Voice Response (IVR) systems, an IVR is configured such that voice prompts provided to a caller vary systematically and caller hang-up activity is attributed to the particular version of a prompt played to the caller. Voice prompt modifications are chosen based on how long the caller willingly listens to the voice prompt. A relatively short time listening to a prompt before hang-up, indicates dissatisfaction with that prompt. The system compares caller hang-up rates for each of the phrases in a prompt and chooses the optimum solution, which is the variant of the prompt with the longest caller listening time. Optionally, the system compares hang up rates to a threshold and contingent on that comparison chooses an alternative version of the prompt.

公开(公告)号：US09602651B2

公开(公告)日：2017-03-21

申请号：US14993471

申请日：2016-01-12

Applicant: BLACKBERRY LIMITED

Inventor： John Jong-Suk Lee ,  Leonid Vymenets ,  Kevin John Oerton ,  Sherryl Lee Lorraine Scott

IPC: H04B1/38 ,  H04M1/725 ,  H04M1/2745 ,  H04M1/57

CPC classification number: H04M1/72583 ,  H04M1/27455 ,  H04M1/57 ,  H04M2250/66

Abstract: A system and method for providing a user interface that allows users to change the active line on which an outgoing call may be placed. In example embodiments, upon detecting call screen interaction a line selection menu is displayed. The line selection menu contains a plurality of line identifiers, each line identifier uniquely identifying a corresponding one of the multiple communication lines accessible at the mobile device. A system and method is also presented for providing a call log for identifying call activity associated with a plurality of communication lines.

公开(公告)号：US20160373576A1

公开(公告)日：2016-12-22

申请号：US15005621

申请日：2016-01-25

Applicant: Intel Corporation

Inventor： Ananth Sankaranarayanan ,  Mubashir A. Mian ,  Jim S. Baca

IPC: H04M3/42

CPC classification number: H04M3/4211 ,  H04L67/306 ,  H04M1/57 ,  H04M1/575 ,  H04M1/72563 ,  H04M3/42051 ,  H04M3/42068 ,  H04M3/42093 ,  H04M3/42238 ,  H04M2250/66 ,  H04W4/16 ,  H04W12/06

Abstract: Technologies for handling a call based on user identification include determining a personal profile identification for a user of a communal mobile communication device and initiating a call to a personal communication device using a phone number of the personal communication device and the personal profile identification. The personal communication device may apply a call treatment to the incoming call based on the personal profile identification. Additionally, the personal communication device may originate a call to a call recipient of the communal mobile communication device using a personal profile identification to identify the call recipient. The communal mobile communication device may apply a call treatment to the incoming call based on the personal profile identification.

Abstract translation: 用于基于用户识别处理呼叫的技术包括确定用于公共移动通信设备的用户的个人简档标识，并使用个人通信设备的电话号码和个人简档标识来发起对个人通信设备的呼叫。 个人通信装置可以基于个人资料标识对来电施加呼叫处理。 此外，个人通信设备可以使用个人简档标识来发起对公共移动通信设备的呼叫接收者的呼叫以标识呼叫接收者。 公共移动通信设备可以基于个人简档标识对呼入呼叫进行呼叫处理。

公开(公告)号：US09485340B2

公开(公告)日：2016-11-01

申请号：US14594683

申请日：2015-01-12

Applicant: BlackBerry Limited

Inventor： Keizo Marui ,  Lawrence Edward Kuhl ,  Ronald Scotte Zinn

IPC: H04M11/10 ,  H04M1/725 ,  H04B1/38 ,  H04M3/533

CPC classification number: H04M1/72519 ,  H04M3/53333 ,  H04M3/5335 ,  H04M2250/66

Abstract: A telephone station apparatus that is arranged to operate on two, or more, communication lines, receives an instruction to access a voicemail server. The telephone station apparatus switches from a first communication line to a second communication line and initiates a call to the voicemail server. At the voicemail server, calling line identification allows the voicemail server to present an interface to the voicemail box associated with the second communication line.

公开(公告)号：US20160234385A1

公开(公告)日：2016-08-11

申请号：US15134003

申请日：2016-04-20

Applicant: AT&T INTELLECTUAL PROPERTY II, LP

Inventor： Harry E. Blanchard ,  STEVEN H. LEWIS ,  GREGORY PULZ ,  LAN ZHANG

IPC: H04M3/493 ,  H04M3/36

CPC classification number: H04M3/5166 ,  G10L15/22 ,  G10L2015/227 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/493 ,  H04M3/5175 ,  H04M2203/355 ,  H04M2250/66

Abstract: In a method for use in Interactive Voice Response (IVR) systems, an IVR is configured such that voice prompts provided to a caller vary systematically and caller hang-up activity is attributed to the particular version of a prompt played to the caller. Voice prompt modifications are chosen based on how long the caller willingly listens to the voice prompt. A relatively short time listening to a prompt before hang-up, indicates dissatisfaction with that prompt. The system compares caller hang-up rates for each of the phrases in a prompt and chooses the optimum solution, which is the variant of the prompt with the longest caller listening time. Optionally, the system compares hang up rates to a threshold and contingent on that comparison chooses an alternative version of the prompt.

Abstract translation: 在用于交互式语音应答（IVR）系统的方法中，IVR被配置为使得提供给呼叫者的语音提示系统地变化，并且呼叫者挂断活动归因于向呼叫者播放的提示的特定版本。 语音提示修改是根据呼叫者愿意听取语音提示的时间来选择的。 在挂断之前聆听提示的时间相对较短，表示不满意该提示。 系统会在提示中比较每个短语的呼叫者挂断率，并选择最佳解决方案，这是具有最长呼叫者监听时间的提示的变体。 可选地，系统将挂起率与阈值进行比较，并且取决于该比较选择提示的替代版本。

公开(公告)号：US09247428B2

公开(公告)日：2016-01-26

申请号：US13976034

申请日：2013-03-14

Applicant: Intel Corporation

Inventor： Ananth Sankaranarayanan ,  Mubashir A. Mian ,  Jim S. Baca

IPC: H04M3/42 ,  H04W12/06 ,  H04W4/16 ,  H04L29/08 ,  H04M1/57 ,  H04M1/725

CPC classification number: H04M3/4211 ,  H04L67/306 ,  H04M1/57 ,  H04M1/575 ,  H04M1/72563 ,  H04M3/42051 ,  H04M3/42068 ,  H04M3/42093 ,  H04M3/42238 ,  H04M2250/66 ,  H04W4/16 ,  H04W12/06

Abstract: Technologies for handling a call based on user identification include determining a personal profile identification for a user of a communal mobile communication device and initiating a call to a personal communication device using a phone number of the personal communication device and the personal profile identification. The personal communication device may apply a call treatment to the incoming call based on the personal profile identification. Additionally, the personal communication device may originate a call to a call recipient of the communal mobile communication device using a personal profile identification to identify the call recipient. The communal mobile communication device may apply a call treatment to the incoming call based on the personal profile identification.

Abstract translation: 用于基于用户识别处理呼叫的技术包括确定用于公共移动通信设备的用户的个人简档标识，并使用个人通信设备的电话号码和个人简档标识来发起对个人通信设备的呼叫。 个人通信装置可以基于个人资料标识对来电施加呼叫处理。 此外，个人通信设备可以使用个人简档标识来发起对公共移动通信设备的呼叫接收者的呼叫以标识呼叫接收者。 公共移动通信设备可以基于个人简档标识对呼入呼叫进行呼叫处理。