METHODS AND INTERNET OF THINGS (IOT) SYSTEMS FOR HANDLING EMERGENCY BASED ON CALL CENTER OF SMART GAS

    公开(公告)号:US20230252877A1

    公开(公告)日:2023-08-10

    申请号:US18299705

    申请日:2023-04-12

    IPC分类号: G08B21/16 G08B25/00 H04W76/50

    摘要: The embodiments of the present disclosure provide methods and Internet of Things (IoT) systems for handling an emergency based on a call center of smart gas. The method may be implemented through an IoT system for handling an emergency based on a call center of smart gas. The IoT system may include a smart gas user platform, a smart gas service platform, a smart gas management platform, a smart gas sensor network platform, and a smart gas object platform. The method performed by the smart gas management platform may comprise: obtaining information of a gas emergency based on a call answered by the call center of smart gas; determining severity of the gas emergency based on the information of the gas emergency; and automatically determining an emergency response plan of the gas emergency based on the information of the gas emergency and the severity of the gas emergency.